LaunchNotes Reviews & Product Details

- Simple interface that requires no learning curve

- The only thing I needed to do for implementation was type in an API key and email once to get a custom domain set up - super easy!

- Responsive team whenever I have a concern

- Able to host product comms using our own domain name

- Plenty of options for integrating with email delivery services

- Solid options for embedding release notes within our own product or existing websites

- I used this product weekly and they keep making UI enhancements which increases how much I like it! Review collected by and hosted on G2.com.

- I wish there was more opportunity for collaboration within the product. There are permissions available to have reviewers, but it would be great if reviewers could leave comments/suggestions within the product and have that be visible to the content writers.

- I wish there was a more robust contact management system. After uploading contacts there is no way to modify segmentation. Review collected by and hosted on G2.com.

Prior to using LaunchNotes, I lacked a tool that got me all the way from early ideation and customer feedback, to a delivered feature that was part of the core product. When you're building product functionality, you need to stay in a really tight feedback loop with your customer base. LaunchNotes helped me identify hand-raisers, high-impact functionality my product was missing, and things that were falling through the cracks in my roadmap. Through the development process, I was able to stay in close communication with my client stakeholders, and then quickly get new functionality used after it launched. Review collected by and hosted on G2.com.

When we first started using it, LaunchNotes lacked some integrations we needed. Over time, the team did a great job adding everything we needed to plug LaunchNotes into everything we used, and our release process was made to be pretty seamless end-to-end. Review collected by and hosted on G2.com.

I like that Launchnotes has many integrations, especially with Slack. We communicate with customers using Slack and email every day so having a Slack workflow ensures we capture all feedback.

The Chrome extension is also new but has been very helpful for capturing feedback received through emails. As a product manager, I also use the extension during product research.

Roadmap items can be as detailed and stylized as I need them to be. Roadmap cards support rich text and images for easier-to-read content.

The ability to categorize items is also great, easy for customers to visit our roadmap and filter by feature area.

The Announcement feature is like a mini Mailchimp that is easier and more performant to use. We can choose to make updates to our platform as an email. Review collected by and hosted on G2.com.

What I dislike about LaunchNotes is its rigidity to be tied to a Roadmap item/Idea. As a growing startup most of the time, ideas for new features will pop up that we would like to work on immediately. The current flow requires the feedback to be linked to an idea or roadmap item before it can be captured. It would be great if: There was a way to create a roadmap item during the feedback capture phase. I also wish I could have multiple roadmaps.

I also wish there was a feedback link that we can share with customers. At the moment, the "Leave Feedback" feature is hidden in the Ideas tab. There is no way to directly link to the Feedback Form. Review collected by and hosted on G2.com.

LaunchNotes has provided everything we need in a release notes tool. Not only does it enable me to publish release notes quickly and in the format I need, but our customers like how visually appealing and easy to read/search through releases. Also, LaunchNotes' support is incredible. We were having issues with embedding their pop-up into our product and their team went above and beyond to help us troubleshoot. Review collected by and hosted on G2.com.

LaunchNotes is moving upmarket into a more Enterprise-focused product dev platform, which I understand is important for the success of their business. However, in doing so, they're 10x the price and leaving behind all the SMBs that rely on their platform for just release notes. I would love to see a SMB-friendly pricing and packaging option. If pricing remains as high as it is, our startup will have no choice but to switch providers. Review collected by and hosted on G2.com.

It was easy to set up. We migrated our current changelog and roadmap to Launchnotes in a few hours and had it up and running in a day. We've been customers for a few years now, and it's been extremely helpful in making our change management and communication process with customers easier. The team is receptive to feedback and iterates quickly. Review collected by and hosted on G2.com.

It integrates well into the tools that we use and they're working on auto-generating our notes based on our SDLC process, this has been helpful but requires some manual review. Review collected by and hosted on G2.com.

It was easy to setup the web site and publish announcements and roadmap. Review collected by and hosted on G2.com.

I couldn't get it integrated to Jira as I wished. Maybe it improved over time. Review collected by and hosted on G2.com.

LaunchNotes is easy to get your head around and navigate. The product is simple, yet very powerful.

It's well-suited for maintaining and sharing your delivery roadmap with your customers.

The announcements feature is straightforward.

You can maintain a delivery roadmap for multiple products and also by theme, which is helpful as some deliveries might touch multiple products. Review collected by and hosted on G2.com.

There is nothing that I dislike about it. It's pretty straightforward. It's simple and as such may not be suited for extremelyelaborate roadmap management. Review collected by and hosted on G2.com.

-Intuitive, easy to use and dynamic solution for communicating about product development

-The roadmap is visually engaging. It's suitable for sharing both internally or externally

-Helps to establish and maintain a culture of transparency and openness and keep everyone aligned on product goals and timelines.

-Integrates with Jira, providing real-time updates from the development team that can be incorporated into the roadmap.

-It's customizable so we can tailor the roadmap to specific project needs & audience preferences. Review collected by and hosted on G2.com.

Don't have a lot to say here. I've really enjoyed using the solution! Review collected by and hosted on G2.com.

Launchnotes is helping to modernize the way our team thinks about clarity of product updates. With Launchnotes we get a universal understanding of exactly what has changed and when for our team and our customers at the same time... without all of the work. Review collected by and hosted on G2.com.

It's pretty amazing. I'm not really sure. I'm excited to see the continued progress on their roadmap. Review collected by and hosted on G2.com.

Simplicity and overall functionality of the product Review collected by and hosted on G2.com.

Nothing to note that I don't particularly like Review collected by and hosted on G2.com.