--- title: Lanes & Planes Reviews meta\_title: 'Lanes & Planes Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 231 reviews by the users' company size, role or industry to find out how Lanes & Planes works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 231 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense --- ### Lanes & Planes Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **excellent customer support** of Lanes & Planes, finding it practical and responsive when needed. [(3 mentions)](https://www.g2.com/products/lanes-planes/reviews?filters%5Bsentiment_snippet%5D=2117602&qs=pros-and-cons#reviews) Users find Lanes & Planes **very user-friendly** , making travel booking for individuals or groups seamless and efficient. [(3 mentions)](https://www.g2.com/products/lanes-planes/reviews?filters%5Bsentiment_snippet%5D=2117614&qs=pros-and-cons#reviews) Users appreciate the **easy booking process** of Lanes & Planes, finding it smooth and user-friendly for travel. [(3 mentions)](https://www.g2.com/products/lanes-planes/reviews?filters%5Bsentiment_snippet%5D=2429618&qs=pros-and-cons#reviews) Users praise the **user-friendly experience** of Lanes & Planes, making travel booking smooth and hassle-free. [(2 mentions)](https://www.g2.com/products/lanes-planes/reviews?filters%5Bsentiment_snippet%5D=2429633&qs=pros-and-cons#reviews) Users find Lanes & Planes to be a **super helpful tool** for booking transport and hotels efficiently. [(2 mentions)](https://www.g2.com/products/lanes-planes/reviews?filters%5Bsentiment_snippet%5D=2117663&qs=pros-and-cons#reviews) Users find the **confusing information** on nightly and total prices problematic during the booking process. [(2 mentions)](https://www.g2.com/products/lanes-planes/reviews?filters%5Bsentiment_snippet%5D=2429606&qs=pros-and-cons#reviews) Users find the **unclear pricing information** of Lanes & Planes confusing, especially when booking for multiple nights. [(2 mentions)](https://www.g2.com/products/lanes-planes/reviews?filters%5Bsentiment_snippet%5D=2429625&qs=pros-and-cons#reviews) Users experience some **booking issues** initially, but support agents effectively assist in resolving these challenges. [(1 mentions)](https://www.g2.com/products/lanes-planes/reviews?filters%5Bsentiment_snippet%5D=2429629&qs=pros-and-cons#reviews) Users experience **email issues** with Lanes & Planes, leading to confusion and frustration during travel bookings. [(1 mentions)](https://www.g2.com/products/lanes-planes/reviews?filters%5Bsentiment_snippet%5D=2117495&qs=pros-and-cons#reviews) Users struggle with **insufficient guidance** in Lanes & Planes, facing unclear booking options and frequent bugs. [(1 mentions)](https://www.g2.com/products/lanes-planes/reviews?filters%5Bsentiment_snippet%5D=2117513&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Lanes & Planes ##### 1. Customer Support Users value the **excellent customer support** of Lanes & Planes, finding it practical and responsive when needed. [ See 3 mentions ](https://www.g2.com/products/lanes-planes/reviews?filters%5Bsentiment_snippet%5D=2117602&qs=pros-and-cons#reviews) See Related User Reviews ![Lucía O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lucía O.") LO Lucía O. Small-Business (50 or fewer emp.) 5.0/5 "Top choice for travel & accommodation booking" What do you like about Lanes & Planes? Their software is very user-friendly, with a slick design that makes it easy to spot every adjustable feature when booking travel and accommodation fo ![Miguel G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Miguel G.") MG Miguel G. Small-Business (50 or fewer emp.) 4.5/5 "Outstanding Customer Support" What do you like about Lanes & Planes? Super helpful tool to book transport and hotels for companies. Much easier and faster. It is super easy to use, and the customer support was great whe ##### 2. Ease of Use Users find Lanes & Planes **very user-friendly** , making travel booking for individuals or groups seamless and efficient. [ See 3 mentions ](https://www.g2.com/products/lanes-planes/reviews?filters%5Bsentiment_snippet%5D=2117614&qs=pros-and-cons#reviews) See Related User Reviews ![Lucía O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lucía O.") LO Lucía O. Small-Business (50 or fewer emp.) 5.0/5 "Top choice for travel & accommodation booking" What do you like about Lanes & Planes? Their software is very user-friendly, with a slick design that makes it easy to spot every adjustable feature when booking travel and accommodation fo ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Convenient, Straightforward Travel Booking Made Hassle-Free" What do you like about Lanes & Planes? Booking work-related travel is convenient and straightforward with this app, making the whole process feel smooth and hassle-free. ##### 3. Easy Booking Users appreciate the **easy booking process** of Lanes & Planes, finding it smooth and user-friendly for travel. [ See 3 mentions ](https://www.g2.com/products/lanes-planes/reviews?filters%5Bsentiment_snippet%5D=2429618&qs=pros-and-cons#reviews) See Related User Reviews DP David P. Mid-Market (51-1000 emp.) 4.5/5 "All-in-One Hotel & Transport Booking With Great Price Comparisons" What do you like about Lanes & Planes? In one app you can find bookings for hotels AND transportation at the same time. There are several booking hosting platforms to be checked for the bes ![Lucía O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lucía O.") LO Lucía O. Small-Business (50 or fewer emp.) 5.0/5 "Top choice for travel & accommodation booking" What do you like about Lanes & Planes? Their software is very user-friendly, with a slick design that makes it easy to spot every adjustable feature when booking travel and accommodation fo ##### 4. Experience Users praise the **user-friendly experience** of Lanes & Planes, making travel booking smooth and hassle-free. [ See 2 mentions ](https://www.g2.com/products/lanes-planes/reviews?filters%5Bsentiment_snippet%5D=2429633&qs=pros-and-cons#reviews) See Related User Reviews ![Lucía O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lucía O.") LO Lucía O. Small-Business (50 or fewer emp.) 5.0/5 "Top choice for travel & accommodation booking" What do you like about Lanes & Planes? Their software is very user-friendly, with a slick design that makes it easy to spot every adjustable feature when booking travel and accommodation fo ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Convenient, Straightforward Travel Booking Made Hassle-Free" What do you like about Lanes & Planes? Booking work-related travel is convenient and straightforward with this app, making the whole process feel smooth and hassle-free. ##### 5. Helpful Users find Lanes & Planes to be a **super helpful tool** for booking transport and hotels efficiently. [ See 2 mentions ](https://www.g2.com/products/lanes-planes/reviews?filters%5Bsentiment_snippet%5D=2117663&qs=pros-and-cons#reviews) See Related User Reviews ![Miguel G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Miguel G.") MG Miguel G. Small-Business (50 or fewer emp.) 4.5/5 "Outstanding Customer Support" What do you like about Lanes & Planes? Super helpful tool to book transport and hotels for companies. Much easier and faster. It is super easy to use, and the customer support was great whe ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 1.0/5 "Incredibly bad user interface" What do you like about Lanes & Planes? The customer support is quite helpful and usually quick in cases of cancellations, etc. ### 5 Cons or Disadvantages of Lanes & Planes ##### 1. Confusing Information Users find the **confusing information** on nightly and total prices problematic during the booking process. [ See 2 mentions ](https://www.g2.com/products/lanes-planes/reviews?filters%5Bsentiment_snippet%5D=2429606&qs=pros-and-cons#reviews) See Related User Reviews DP David P. Mid-Market (51-1000 emp.) 4.5/5 "All-in-One Hotel & Transport Booking With Great Price Comparisons" What do you dislike about Lanes & Planes? Looking for a stay for several nights you find the summary given in price per night and sometimes in a total price. This is confusing. ![Michael H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael H.") MH Michael H. Mid-Market (51-1000 emp.) 4.5/5 "Clear, All-in-One Booking for Business Trips" What do you dislike about Lanes & Planes? When booking for a colleague, it can be a bit confusing. ##### 2. Unclear Usage Users find the **unclear pricing information** of Lanes & Planes confusing, especially when booking for multiple nights. [ See 2 mentions ](https://www.g2.com/products/lanes-planes/reviews?filters%5Bsentiment_snippet%5D=2429625&qs=pros-and-cons#reviews) See Related User Reviews DP David P. Mid-Market (51-1000 emp.) 4.5/5 "All-in-One Hotel & Transport Booking With Great Price Comparisons" What do you dislike about Lanes & Planes? Looking for a stay for several nights you find the summary given in price per night and sometimes in a total price. This is confusing. ![Michael H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael H.") MH Michael H. Mid-Market (51-1000 emp.) 4.5/5 "Clear, All-in-One Booking for Business Trips" What do you dislike about Lanes & Planes? When booking for a colleague, it can be a bit confusing. ##### 3. Booking Issues Users experience some **booking issues** initially, but support agents effectively assist in resolving these challenges. [ See 1 mentions ](https://www.g2.com/products/lanes-planes/reviews?filters%5Bsentiment_snippet%5D=2429629&qs=pros-and-cons#reviews) See Related User Reviews ![Lucía O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lucía O.") LO Lucía O. Small-Business (50 or fewer emp.) 5.0/5 "Top choice for travel & accommodation booking" What do you dislike about Lanes & Planes? Nothing, really. I did have a hard time figuring out how to book the same room for two guests, but I chatted with an agent and they helped me sort it ##### 4. Email Issues Users experience **email issues** with Lanes & Planes, leading to confusion and frustration during travel bookings. [ See 1 mentions ](https://www.g2.com/products/lanes-planes/reviews?filters%5Bsentiment_snippet%5D=2117495&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 1.0/5 "Incredibly bad user interface" What do you dislike about Lanes & Planes? I use Lanes & Planes for all business travel and expenses. Both the web as well as the mobile application have incredibly bad user interfaces and ##### 5. Insufficient Guidance Users struggle with **insufficient guidance** in Lanes & Planes, facing unclear booking options and frequent bugs. [ See 1 mentions ](https://www.g2.com/products/lanes-planes/reviews?filters%5Bsentiment_snippet%5D=2117513&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 1.0/5 "Incredibly bad user interface" What do you dislike about Lanes & Planes? I use Lanes & Planes for all business travel and expenses. 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Geschäftleitung IT Mid-Market (51-1000 emp.) 8/7/2026 "Central, comfortable business travel booking with fast and competent support" 4.5/5 What do you like best about Lanes & Planes? Thanks to the booking platform Lanes & Planes, we can book our business trips centrally and comfortably. The process is designed to be simple, clear, and without hidden costs. Thanks to the direct billing through our cost centers stored there and the invoice creation taking place in the background, employees do not have to advance money or manually download and submit invoices. The response in service cases, whether it's a rebooking or questions about options, is quick and competent. Review collected by and hosted on G2.com. What do you dislike about Lanes & Planes? Re-registering after a logout with an email address and password results in an email being sent with a one-time login link. This slows down the login process a bit. In the user preferences, it is not yet possible to set a limit on stopovers, price, latest arrival time, etc. This leads to additional effort in repeated travel planning. It would also be nice to have an option to hide certain providers or stations if "airplane" is selected as the sole main mode of transport in the personal options. Review collected by and hosted on G2.com. What problems is Lanes & Planes solving and how is that benefiting you? Centralized provision of invoices makes it easier for our accounting department to keep track - every transaction has an invoice. Employees no longer have to advance payments. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated NH Nicole H. Process Analyst Small-Business (50 or fewer emp.) 7/20/2026 "Intuitive, clear, and time-saving – Make business trips easy with central billing" 4.5/5 What do you like best about Lanes & Planes? Lanes & Planes is very clearly structured and intuitive to use. Even new employees can quickly find their way around without much training and can book their business trips independently. Particularly practical is the central billing, as no travel expenses need to be advanced anymore. I also find it helpful that booking confirmations and tickets are additionally sent by email. This way, you have all important documents readily available at any time, independent of the platform. Overall, the entire booking process is straightforward and saves a lot of time in the workday. Review collected by and hosted on G2.com. What do you dislike about Lanes & Planes? The search for travel connections could be a bit faster. Sometimes it takes a moment for all the results to load. While this is not a major issue, it occasionally becomes noticeable in daily use. Review collected by and hosted on G2.com. What problems is Lanes & Planes solving and how is that benefiting you? Lanes & Planes simplifies the planning and booking of business trips. Through centralized billing, employee expenses are eliminated, significantly reducing administrative effort. At the same time, the intuitive operation ensures that even new colleagues can use the platform without lengthy training. The additional booking and ticket confirmations via email also make it easier to quickly access all relevant information on the go. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated ![Mariia K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mariia K.") MK Mariia K. CX Data Analyst Small-Business (50 or fewer emp.) 7/31/2026 "Business Travel Booking Made Simple with Helpful, Fast Support" 5/5 What do you like best about Lanes & Planes? It makes booking business trips really simple. I can find and manage flights, hotels, and all the important travel details in one place. The platform is easy to use, and whenever I had a question, the support team was helpful and quick to respond. Review collected by and hosted on G2.com. What do you dislike about Lanes & Planes? Sometimes the pages take a little while to load while all the available offers are being updated. However, since this allows me to compare a wide range of options, I do not mind waiting a little. Review collected by and hosted on G2.com. What problems is Lanes & Planes solving and how is that benefiting you? Lanes & Planes helped me find and compare the best options for my business trip, including both the flight and hotel. The prices and booking details were clear and easy to compare. It also makes the approval process easier for my team, because my manager can see the request directly and approve it quickly. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![André G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "André G.") AG André G. Kaufmännischer Leiter Small-Business (50 or fewer emp.) 4/2/2026 "Efficient travel management with room for improvement in search functions and value for money" 4.5/5 What do you like best about Lanes & Planes? I appreciate the consistently accurate invoicing at Lanes & Planes. The support is easily accessible and provides good assistance with problems. The simplification and accuracy of the invoicing significantly reduce the effort in accounting. Review collected by and hosted on G2.com. What do you dislike about Lanes & Planes? Search functions and filters can be improved. For the search functions, the criteria do not always apply, for example, with the 'with breakfast' filter, rooms without breakfast are still displayed. With the filters, it is very annoying that only a few criteria can be specified by the company and that employees have to re-enter all the filters every time they change a search. The filters used are often the same because they often involve basic criteria. Recently, we unfortunately noticed that offers from, for example, booking were not retrievable on Lanes & Planes (called up simultaneously) and that prices unfortunately deviated upwards. Similarly, some bookings could not be made directly in recent times, and support had to intervene, often with the result that rooms were no longer available. This was different just a few weeks ago. Review collected by and hosted on G2.com. What problems is Lanes & Planes solving and how is that benefiting you? Lanes & Planes simplifies invoicing, reduces the effort in accounting, and improves traceability. The support is easily accessible. Review collected by and hosted on G2.com. Show More 6/25/2026 Current UserValidated ReviewerSource: OrganicAI Translated ![Serena D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Serena D.") SD Serena D. Customer support Manager Enterprise (\> 1000 emp.) 6/24/2026 "Highly Responsive Support That Keeps Business Trips on Track" 5/5 What do you like best about Lanes & Planes? What I appreciate most about Lanes & Planes is their highly responsive and helpful customer support team. Whenever the automated system encounters an unexpected provider error or a booking glitch, the support agents step in quickly to resolve the issue. In my experience, when a combination of flights couldn't be confirmed on the platform, the agent immediately offered to process a manual booking for me. Their proactivity and willingness to find a direct solution to bypass technical loops ensure that business trips can be finalized without major delays. Review collected by and hosted on G2.com. What do you dislike about Lanes & Planes? What I dislike the most is that the platform can be prone to unexpected automated errors and booking glitches, particularly when trying to mix and match different airlines for a round-trip (such as combining Ryanair and EasyJet). When the system fails to confirm the reservation, it creates an annoying loop that forces you to abandon the independent booking process and wait for customer support to handle it manually. While support is efficient, the technical platform itself should be more reliable with multi-provider itineraries to avoid unexpected roadblocks when travel dates are approaching fast. Review collected by and hosted on G2.com. What problems is Lanes & Planes solving and how is that benefiting you? Lanes & Planes centralizes business travel booking in one place. The main benefit is that even when the automated system encounters bugs or glitches with certain flight combinations, their customer support is quickly available to step in and handle everything manually, saving me time and stress. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![KT R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "KT R.") KR KT R. Head of Production Small-Business (50 or fewer emp.) 7/8/2026 Business partner of the seller or seller's competitor, not included in G2 scores. "All-in-One Business Travel Planning with the best customer support" 5/5 What do you like best about Lanes & Planes? As a Production Manager, Lanes & Planes has made my day-to-day work much easier. Flights, hotels, rental cars, and everything related to business travel are all in one place, instead of being spread across multiple platforms. It saves me time, keeps everything organized, and makes travel planning much more efficient. Review collected by and hosted on G2.com. What do you dislike about Lanes & Planes? literally nothing. its the easiest way for me to work Review collected by and hosted on G2.com. What problems is Lanes & Planes solving and how is that benefiting you? As a Production Manager, Lanes & Planes has significantly simplified the way I organize business travel. Instead of searching for flights, hotels, and rental cars across multiple websites, I can book everything in one place. One of the biggest advantages is that all travel expenses are consolidated into a single invoice, rather than dealing with separate receipts and invoices from different providers. It saves me a lot of time, keeps everything organized, and makes both travel planning and expense management much more efficient. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Staffing and Recruiting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Staffing and Recruiting") AS Verified User in Staffing and Recruiting Small-Business (50 or fewer emp.) 7/4/2026 "Simple and Fast Service with Excellent Support" 5/5 What do you like best about Lanes & Planes? I like that Lanes & Planes makes booking business trips straightforward and fast. It combines multiple booking platforms, which saves a lot of time when booking, and the billing is very straightforward, which also saves the accounting department a lot of time. The customer support is another plus point, as it is very quickly accessible and promptly resolves our concerns. All employees are very nice and resolve our concerns immediately. The initial setup was also very easy. Review collected by and hosted on G2.com. What do you dislike about Lanes & Planes? The hotel amenities are not particularly well described. When choosing, I would also like to be able to specifically filter for hotels with private bathrooms. For train bookings, local public transport is not displayed on the ticket. And with Wizzair and Ryanair, unfortunately, I cannot select the priority option. Review collected by and hosted on G2.com. What problems is Lanes & Planes solving and how is that benefiting you? Lanes & Planes saves us a lot of time in travel booking and also in billing because everything is very uncomplicated and easy to handle. Review collected by and hosted on G2.com. Show More 7/5/2026 Current UserValidated ReviewerSource: OrganicAI Translated ![Monja G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Monja G.") MG Monja G. Assistentin der Geschäftsleitung Mid-Market (51-1000 emp.) 6/11/2026 "User-friendly and efficient – with fast, competent support" 4/5 What do you like best about Lanes & Planes? Lanes & Planes impresses with a user-friendly platform where travel bookings can be made easily and efficiently. We particularly appreciate the quick support from the staff. The entire team is always friendly, competent, and very service-oriented. We feel well taken care of and look forward to further collaboration. Review collected by and hosted on G2.com. What do you dislike about Lanes & Planes? We see potential for improvement in the integration of certain services. For example, Ryanair flights cannot be booked directly through the portal. Additionally, some low-cost carriers like Eurowings are partially handled separately, which has occasionally led to challenges in the past. We also wish for better coverage in car rental bookings. At Dortmund Airport, we were repeatedly unable to book rental cars directly through the portal and instead had to resort to the websites of the respective providers. A complete integration of such offers would significantly simplify the booking process and make the use of the platform even more convenient. Furthermore, we would like more flexibility in car rental bookings. Changes to existing bookings are currently not possible, so they have to be canceled and then rebooked. This leads to additional effort and complicates the adjustment of travel plans. Review collected by and hosted on G2.com. What problems is Lanes & Planes solving and how is that benefiting you? Invoice corrections were also always processed promptly and without complications in our case, which we greatly appreciate. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated MS Monica S. Office Manager Mid-Market (51-1000 emp.) 5/29/2026 "Quick and Reliable Support from Lanes & Planes" 5/5 What do you like best about Lanes & Planes? I’m impressed by how quickly and kindly Lanes & Planes helps me time and again. Most of the staff are highly competent and genuinely supportive. Up to now, I’ve always received help with every issue that came up, and I really appreciate that. I’m very grateful and can confidently recommend Lanes & Planes. Review collected by and hosted on G2.com. What do you dislike about Lanes & Planes? Unfortunately, I have to say that the Lanes & Planes tool isn’t very easy to use. You really need to know exactly where everything is in order to navigate it and operate it properly. On the plus side, whenever I call Lanes & Planes for help, I can always count on competent support. Review collected by and hosted on G2.com. What problems is Lanes & Planes solving and how is that benefiting you? I often need to book flights, hotels, and train journeys for our Managing Director. With fares, labels, or conditions sometimes changing at short notice, it can get quite confusing. Fortunately, I just have to call Lanes & Planes to get the information I need. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Alexander K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexander K.") AK Alexander K. Projektmanager Small-Business (50 or fewer emp.) 5/19/2026 "Clear bookings & receipt upload save time" 4/5 What do you like best about Lanes & Planes? The summary of the bookings is very clear. The ability to upload receipts directly in the app saves me a lot of time after the trip and prevents receipts from getting lost. Additionally, my organization can allow or make changes to the booking directly without me having to do anything. The concierge service is excellent, fast, and competent. Good management of travel documents and information on travel details (check-in, travel warnings, etc.) Review collected by and hosted on G2.com. What do you dislike about Lanes & Planes? Sometimes hotels are not displayed despite availability. Multi-modal travel (e.g., train + flight) sometimes doesn't work so well, or if you know a bit, you can find more sensible connections, such as taking a train to the nearest airport instead of a flight from the starting point to a stopover completely off the route. Review collected by and hosted on G2.com. What problems is Lanes & Planes solving and how is that benefiting you? Sought connections and accommodations can be approved more easily and quickly by the company admin thanks to standardization, which saves a lot of time. All travel-related documents can be stored centrally, preventing errors and the forgetting of important documents. And if there are any problems, Lanes&Planes takes over the search for solutions, which is particularly relieving when abroad. Review collected by and hosted on G2.com. Show More 5/28/2026 Current UserValidated ReviewerSource: OrganicAI Translated ##### Categories on G2 [Expense Management](https://www.g2.com/categories/expense-management)[Travel Management](https://www.g2.com/categories/travel-management) ##### Explore More [Leading software for automating customer support services](https://www.g2.com/discussions/leading-software-for-automating-customer-support-services)[Most reliable HR software for mid-sized companies](https://www.g2.com/discussions/most-reliable-hr-software-for-mid-sized-companies)[What low-code machine learning platforms do data scientists and engineers actually find reliable enough to use for production workloads rather than just prototyping?](https://www.g2.com/discussions/what-low-code-machine-learning-platforms-do-data-scientists-and-engineers-actually-find-reliable-enough-to-use-for-production-workloads-rather-than-just-prototyping) [Best all-in-one workforce platform](https://www.g2.com/discussions/best-all-in-one-workforce-platform)[Best absence tracking software with mobile access](https://www.g2.com/discussions/best-absence-tracking-software-with-mobile-access)[Pros and Cons Details](https://www.g2.com/products/lanes-planes/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)