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Kyozou

By Kyozou

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4.3 out of 5 stars

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Kyozou Reviews & Product Details

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Kyozou Reviews (10)

Reviews

Kyozou Reviews (10)

4.3
10 reviews

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Verified User in Automotive
UA
Small-Business (50 or fewer emp.)
"Long time Customer still please with the service and product"
What do you like best about Kyozou?

Kyozou inventory system works excellent with unique items. Their workflow for adding the same or similar product improves the speed of products to market. Also, their tech support is outstanding. For all the features Kyozou provides, it is worth the money. Review collected by and hosted on G2.com.

What do you dislike about Kyozou?

I think users have a wealth of knowledge on using any system. Kyozou should form user groups to facilitate more grassroots interaction and improve users' understanding of the system. The workflows need some improvements too. Also, it would be nice if software developers would program more for simple user interface than programming ease. Review collected by and hosted on G2.com.

Annie C.
AC
Ecommerce Director
Small-Business (50 or fewer emp.)
"Attentive and accommodating for our unique business needs"
What do you like best about Kyozou?

Kyozou has helped us streamline our workflow from inventory through shipping. Our most vital platform has been eBay, and as eBay has continually thrown curveballs at sellers, Kyozou has helped us adapt and overcome those hurdles. Integration with Shopify has been a fantastic addition that has helped us out as well. Review collected by and hosted on G2.com.

What do you dislike about Kyozou?

It can be time-consuming to manually complete or correct tasks that don't automate as expected. When the automation works, it's great, but making manual adjustments takes a lot of clicking through multiple screens. On the whole, though, so much time is saved through automation that it is ultimately worth it. Review collected by and hosted on G2.com.

Randy S.
RS
O
Small-Business (50 or fewer emp.)
"Kyozou has the power"
What do you like best about Kyozou?

What I like best about Kyozou is the complete control over my eBay sales that it provides me. For a larger company with more volume and a single person dedicated or mostly dedicated to running the program, it would be much easier for the less often performed tasks. There have been a few snafus that were handled quickly by the Kyozou team. The day to day operations of inventory management, sales and invoicing are a dream. The tech support has been really good and most things were handled very quickly. Review collected by and hosted on G2.com.

What do you dislike about Kyozou?

Kyozou is a VERY complex system. Because I am a one-man business with low volume at the moment, it isn't easy to remember each and every operation needed to completely run the program. The learning curve is very long since something may come up that I did 6 months ago, and I have to ask how to perform the task. Any real problems that took more than hoped for time to fix were outside of Kyozou, from VIP Parcel or something else.

The creation of the inventory locations was a real bear at first, but is effective now. It would have been nice to have been able to enter a location than having to create the location before creating the item! It is quite robust and effective, though.

Cancellation of orders from eBay does not seem to work well and leaves many inventory items with "items in unclosed orders" which are not there when I look and no way to correct in inventory! Creative adjustment of inventory becomes necesary. Review collected by and hosted on G2.com.

Response from Theresa Manuel of Kyozou

Hi Randy,

Thank you for taking the time to review. I will be taking the points you provided here to further discuss with our team for overall improvements. It's feedback such as this that definitely helps us improve.

Jesse G.
JG
CEO
Small-Business (50 or fewer emp.)
"Kyozou is an excellent inventory-management and online-sales system!"
What do you like best about Kyozou?

This system is highly robust and works with all of the major selling platforms. If you need something, the developers can add in just about any function you can dream. The technical support team is very patient and always available to answer questions. Review collected by and hosted on G2.com.

What do you dislike about Kyozou?

Sometimes there is a cost involved to add in additional functions. However, Kyozou is always up-front about what those costs will be and very responsive to getting you exactly what you need. Review collected by and hosted on G2.com.

Response from Theresa Manuel of Kyozou

Hi Jesse,

We are extremely humbled by this review, especially knowing that there's always room for improvement. Thank you for your feedback and support.

Verified User in Biotechnology
UB
Small-Business (50 or fewer emp.)
"A powerful, but imbalanced, system"
What do you like best about Kyozou?

Kyozou's backend infrastructure is powerful. There are many options for exporting and modifying data en masse, which is a huge benefit. Its reporting system is especially extensive -- there are 30+ premade report templates and the Kyozou team can build custom ones for very reasonable fees.

Additionally, their inventory location tracking is quite good. There's support for multiple warehouses, shelving units within those warehouses, and more, which make it easy to administer a complex, widely-varied inventory like ours.

In short, their backend administration options are their biggest strength. Review collected by and hosted on G2.com.

What do you dislike about Kyozou?

Firstly, the e-commerce site that you can use with Kyozou isn't great. Before we switched to Shopify, our site was very ugly, slow, a total pain to modify, and hardly mobile responsive. This is Kyozou's biggest flaw. Review collected by and hosted on G2.com.

Mark K.
MK
M&A Transaction Strategy Associate
Small-Business (50 or fewer emp.)
"Great and user-friendly platform"
What do you like best about Kyozou?

The multichannel listing features directly at my fingertips. Review collected by and hosted on G2.com.

What do you dislike about Kyozou?

Sometimes there is too much going on; it could be difficult for a beginner. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Enterprise (> 1000 emp.)
"I have 7 yrs of experience with angular and node js with sails.js"
What do you like best about Kyozou?

th integrations to eBay,Kyozou helps online sellers manage stocking multiple warehouses, multi-channel listings management, inventory management with quantity synchronization across all channels, shipping with several carriers and feedback processing Review collected by and hosted on G2.com.

What do you dislike about Kyozou?

I dont have anything to dislike.i have used some features like managing stocks and i find it useful. Review collected by and hosted on G2.com.

MW
President
Small-Business (50 or fewer emp.)
"Great Backend Software for Online Selling!"
What do you like best about Kyozou?

Managing Inventory and retention of customer's order information. Review collected by and hosted on G2.com.

What do you dislike about Kyozou?

Bulk functions are difficult or impossible Review collected by and hosted on G2.com.

Response from Theresa Manuel of Kyozou

Hi Mark,

Thank you for your review. We definitely hear you and are working on ways to improve the listing processes, including bulk functions for our marketplaces like eBay. Watch out for further improvements on the new product page for ease of creation and listing.

Verified User in Internet
UI
Small-Business (50 or fewer emp.)
"i like kyozou"
What do you like best about Kyozou?

simple to handle, good customer support, flexibly related to monthly fee during the coronavirus time Review collected by and hosted on G2.com.

What do you dislike about Kyozou?

maybe to change for less steps to mkae product to go back to stock Review collected by and hosted on G2.com.

Response from Theresa Manuel of Kyozou

Hi there,

Thank you for your review. We are working on making product creation and listing easier for our clients. Please contact us regarding our new product page and our 'maintain quantity' option when listing your product.

Austin J.
AJ
PPC Manager - Account Specialist
Consumer Services
Small-Business (50 or fewer emp.)
"Great way to automate selling on amazon/ebay/etc.!"
What do you like best about Kyozou?

This platform is awesome to be able to sell on multiple platforms at once! You will not have to upload all of your products manually to multiple platforms, it helps you automate it! It helps a lot with selling on amazon! It helps create products, parent/child relationships, and more! And also ebay. Great tool Review collected by and hosted on G2.com.

What do you dislike about Kyozou?

It is a little bit pricey. But you get a lot for the price! Being able to automate a lot of these processes will save you a lot of time in the long run! Review collected by and hosted on G2.com.

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