# Kolleno Reviews **Vendor:** Kolleno **Category:** [Credit and Collections Software](https://www.g2.com/categories/credit-and-collections) **Average Rating:** 4.9/5.0 **Total Reviews:** 99 ## About Kolleno Kolleno is an accounts receivable platform that brings together receivables, payments and reconciliation - all in one place. Ranked among the top 50 Softwares in Accounting & Finance by G2, the platform is built for and by finance professionals to automate and optimise finance back-office processes with highly customisable workflows. Kolleno simplifies the management of client payments, related communications, and financial reporting by keeping everything in sync - data, systems, and people. Powered by advanced AI capabilities, Kolleno pulls data from all incoming accounting systems, ERPs and CRMs, enabling users to leverage context-sensitive content across key finance systems, processes and workflows. We foresee traditional finance operations transforming into seamless digital experiences for everyone involved – including CFOs, finance teams and their clients. Ultimately, Kolleno helps businesses to run everyday operations intelligently, freeing up resources to focus on higher-priority, growth-driving activities. Our platform is designed to be user-friendly and intuitive, making it simple for you to get started right away. Ultimately, Kolleno helps you to get the cash in faster and free up your resources to focus on and reinvest in growth-driving activities. Don't waste another moment on manual accounting processes - upgrade to Kolleno today and experience the future of financial management. An example of success offered by Kolleno to a real client in their first 3 months: 📉32% reduction in Days Sales Outstanding (DSO) 💰Reduced outstanding receivables by 50% ⏰40% of time saved a week on manual activities ## Kolleno Pros & Cons **What users like:** - Users benefit from the **collections efficiency** of Kolleno, experiencing quicker A/R times and improved cash flow. (5 reviews) - Users appreciate the **automation features** of Kolleno, enhancing follow-ups and streamlining accounts receivable processes. (4 reviews) - Users highlight the **time-saving automation** of Kolleno, enhancing efficiency and improving cash flow management significantly. (4 reviews) - Users value the **ease of use** in Kolleno, finding processes streamlined and intuitive for efficient management. (3 reviews) - Users value the **easy integrations** of Kolleno, enhancing payment processes and syncing effortlessly with their ERP systems. (3 reviews) - Users appreciate the **efficiency** of Kolleno, noting improved cash flow and quicker accounts receivable processes. (2 reviews) - Features (2 reviews) - Integrations (2 reviews) - Users appreciate the **transformed payment process** with Kolleno, benefitting from automation and faster collections. (2 reviews) - Time-saving (2 reviews) **What users dislike:** - Users find the **poor navigation** of Kolleno frustrating, making it difficult to locate features and options. (1 reviews) ## Kolleno Reviews ### 1. Versatile Collection Process Implementation **Rating:** 4.0/5.0 stars **Reviewed by:** Fabio O. | FInanc Credit Collection Process & Analytics Expert, Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Kolleno?** The Versatility you can get in order implement your collection process **What do you dislike about Kolleno?** Rigidity of the report. Reports a preset but can be customized **What problems is Kolleno solving and how is that benefiting you?** It is automatizing the collection process and helping the collector to better manage his/her daily tasks. ### 2. Kolleno is the AI automation tool we needed to level up our business! **Rating:** 5.0/5.0 stars **Reviewed by:** Dan S. | Team Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2025 **What do you like best about Kolleno?** We had been having A/R issues since day one. We had been trying to do things manually but where we often fell down was at the follow-up stage. Now that we've switched to using Kolleno AI to automatically follow up with our clients, what seems to be making a real difference is the consistency. I know the days that Kolleno emails went out because I see the payments come in! Getting Kolleno has resulted in significantly quicker overall A/R time and improved our cash flow significantly. **What do you dislike about Kolleno?** There is nothing we dislike about Kolleno **What problems is Kolleno solving and how is that benefiting you?** Kolleno has been a game changer for us. We’re spending way less time on manual tasks, getting paid faster, and our customers are loving the easy updates. Best of all, it works perfectly with Clio —our team couldn’t be happier. **Official Response from Dameli Bozzhanova:** > Dan, thank you so much for your kind review! ### 3. The Best! **Rating:** 5.0/5.0 stars **Reviewed by:** Mac P. | Program Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2025 **What do you like best about Kolleno?** Every step with Kolleno has been collaborative and joyful! Within our first 10 days we have collected six figures more than what we were doing prior to using Kolleno. I highly recommend partnering with them! **What do you dislike about Kolleno?** That we have not used them in our other partner companies yet...no dislikes. **What problems is Kolleno solving and how is that benefiting you?** Automating AR Emails with smart fields and giving our clients a portal for invoices ACH and Credit Cards payments to be made. ### 4. Great AR/Invoicing Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Matt P. | Director of Revenue Cycle Management , Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2025 **What do you like best about Kolleno?** The customer service we have received has been extraordinary. The system itself is customizable and easy to use. It has revolutionized how we handle our AR. **What do you dislike about Kolleno?** Really nothing to dislike. I think the reporting suite could be more robust and customizable but it sounds like they are working on this. **What problems is Kolleno solving and how is that benefiting you?** We had a manual AR process using spreadsheets to track our receivables. Kolleno is allowing freeing us up to be more strategic in our approach to collections. ### 5. Kolleno - Game-changer for our efficiency and cash flow **Rating:** 5.0/5.0 stars **Reviewed by:** Sofie K. | Digital Transformation Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Kolleno?** Since implementing Kolleno our payment process has been transformed. The automation and real-time updates have drastically reduced manual tasks, and we’re collecting payments faster than ever. Our customers appreciate the easy payment updates, and our team loves how seamlessly everything syncs with our ERP. **What do you dislike about Kolleno?** There is nothing we disliked. The kolleno team is super open for improvement points and always helped us out with questions. **What problems is Kolleno solving and how is that benefiting you?** We are better in sending structured reminder communications to our customers which leads to improved cash collection. Also with the Customer Portal the customer can see their invoices and payment methods and pay from the Portal. We are able to send reminders on customer level and not invoice level. Integrations with Go Cardless and Adyen is seemless. ### 6. Perfect for managing payments related communications with clients is **Rating:** 5.0/5.0 stars **Reviewed by:** Aigul K. | Business owner, Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2024 **What do you like best about Kolleno?** Kolleno has made it much easier for us to handle the payments conversations without damaging our relationships with big corporate partners. The platform’s automated payment reminders are customizable, so we have segregated our partners into different portfolios, allowing us to adjust a tone of voice and strategy per each one. Now that all of our communications is automated, we only need to respond to incoming replies. There are also no more manual erros, and we never find ourselves in a situation where a wrong invoice was sent to a wrong client! **What do you dislike about Kolleno?** The initial setup to get the reminders perfectly tailored to each client took some tweaking. But once we got it right, it’s been a smooth process and has worked exactly as we hoped. **What problems is Kolleno solving and how is that benefiting you?** Kolleno has helped us maintain good relationships with our corporate clients while ensuring invoices get paid on time. We had a lot of overdue payments from companies sending their employees for language training, but we didn’t want to strain those partnerships by chasing payments too aggressively. Now, with Kolleno’s automated and personalized reminders, most clients pay on time without us having to get involved directly. It’s made our payment collection much more efficient and less stressful. ### 7. Feels like we are on top of everything. **Rating:** 5.0/5.0 stars **Reviewed by:** Viacheslav O. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2024 **What do you like best about Kolleno?** Kolleno has made it incredibly easy for us to simplify payments to our clients. Setting up autopayments has been a game-changer as it gives our clients one less thing to worry about. Thanks to Kolleno’s direct integration with our ERP and accounting software, we monitor each client's payment status in real-time is very convenient - we can instantly see who’s on track and who might need a reminder. **What do you dislike about Kolleno?** The only minor issue we’ve encountered is that it took some time to fully customize the automated workflows to fit our exact needs. However, once set up, the system runs smoothly and reliably. **What problems is Kolleno solving and how is that benefiting you?** Kolleno has really helped us automate our payment management and improve our credit control process. The automated workflows take care of late payment triggers and notify our credit controllers when action is needed. This has not only improved our sla time but also reduced the stress of manually tracking and chasing payments. ### 8. Nothing is forgotten anymore with the tasks manager **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandra C. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2024 **What do you like best about Kolleno?** Kolleno's task management dashboard has made it much easier for us to deal with daily tasks! The platform autogenerates the tasks triggered by our own custom workflows that we set up during the onboarding. It also assigns the task to the relevant team member, so everyone gets an overview view of what is happening for each clients payment, who is on top of it and ensure nothing gets forgotten. **What do you dislike about Kolleno?** We've asked for more filters to be applied to the tasks view, and we know that the team is working on it! Nothing that we do not like, the team is very receptive to product feedback. **What problems is Kolleno solving and how is that benefiting you?** There are many steps in our credit policy that we need to ensure our team is following - hence a lot of tasks to go through per each clients account. Kolleno helped us to make sense out of overwhelming daily activities and made it much easier to complete them. ### 9. Love the AI update!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** October 23, 2024 **What do you like best about Kolleno?** The new Kolleno GPT AI chat is very impressive! I used this AI chatbot to diagnose a collection workflow problem, and it explained to me reasons for why one of the copmanies didn’t enroll. This new update is saving our team a lot of time on building and troubleshooting the automation. It really does empower us to optimize collection workflows faster, and the monitoring of their performance got so much easier after the new dashboard release. The system runs like clockwork and the integrations are working well - so nothing to dislike. Data flows perfectly between the systems, which makes it a very smooth process to manage. **What do you dislike about Kolleno?** The new update Kolleno pushed solved most of our requests we had. Appreciate the efforts of product and customer success teams. **What problems is Kolleno solving and how is that benefiting you?** Staying on top of the receivables collections and supplying our clients with payment links - its so convenient that now we don’t need to call them and take the payment via the phone - with Kolleno we have a white-labeled payment portal for each of the clients where they can view all the outstanding invoices and pay via the method they prefer. ### 10. Kolleno is great. Very convenience for us to do the work. **Rating:** 5.0/5.0 stars **Reviewed by:** Daine Christopher S. | Virtual Assistant for Payment and collections, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Kolleno?** It's very convenient and the options in Kolleno is very easy to find **What do you dislike about Kolleno?** None. Everything is good and very well application **What problems is Kolleno solving and how is that benefiting you?** Kolleno is helping to the right direction, and it helps a lot for us to do the work easily ### 11. Great experience with Kolleno **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin O. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Kolleno?** Kolleno's been working very well for us. We've already collected over $500K and it's saving us a lot of time. **What do you dislike about Kolleno?** No complaints about Kolleno. It works great. **What problems is Kolleno solving and how is that benefiting you?** Automation of collections ### 12. Revolutionising receivables management! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2024 **What do you like best about Kolleno?** Kollno significantly simplified our receivables management by bringing together all the customer information, communications, and payments into a single platform. The customer success team is always avialable, very quick on sla and receptive to the new feature suggestions, for example the update on dashboard to incorporate ageing reports report to showcase clients contacted and not contaced within each bracket. We look forward to future product updates and upcoming release of AI Copilot in late 2024. **What do you dislike about Kolleno?** Reporting could have a few more preset reports available for immediate download. However, we were able to build those out together with Kolleno's customer success to be downloaded directly from the back end system. **What problems is Kolleno solving and how is that benefiting you?** We have a number of different systems that are involved in the receivables collections processes. We needed one single solution to bring it all together, but also allows us to manage the whole process from one space. Since we have limited resources, we also needed a solution to empower 1 persont to do things at scale. Kolleno's automation was perfect for this purpose. ### 13. Kolleno keeps everyone in our team on the same page **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** August 27, 2024 **What do you like best about Kolleno?** Since implementing Kolleno, we’ve seen a 37% improvement in our DSO which had a significant impact on our cash flow. It has become much easier to stay on top of our payments from different global subsidiaries with the task manager - its particularly useful how we can assign client portfolios of different locations to different credit controllers that cover each specific region. Kolleno keeps everyone in our team on the same page, and makes collaboration internationally much smoother. **What do you dislike about Kolleno?** We needed a bit of custom integration solution, so it took a bit of time. However, there is nothing that we dislike about the product, its really tailored for the receivables management purpose. **What problems is Kolleno solving and how is that benefiting you?** Kolleno has helped us reduce payment delays and optimize our collections process. The automated workflows and task manager made it much easier for our international teams to stay aligned, and improved diligence in our payments follow up that has improved our DSO. ### 14. Such a time saver on building out all these receivables analysis reports! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2024 **What do you like best about Kolleno?** Love how I no longer need to build the reports in spreadsheets - it was taking up just too much of my time to update and maintain the reports. Kolleno provides with pre-built reports that you can just export based on your data and share with your team. Its very convenient for us, as it has exactly the reports that we usually use for understanding our receivables status: overview of ageing balance, average days late evolution, collection cohorts overview and others. **What do you dislike about Kolleno?** Wish I could have some of these reports as a part of the main dashboard, but i believe the team is launching the new dashboard in September - looking forward to it! **What problems is Kolleno solving and how is that benefiting you?** Efficient management of our accounts receivable processes. The platform allowed us to automate most of it, and its much easier to monitor the progress with all these reports automatically built for us ### 15. Thanks to payment failures workflows it's much easier for us to stay on top of client payments. **Rating:** 5.0/5.0 stars **Reviewed by:** Yiannis S. | Business Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2024 **What do you like best about Kolleno?** We loved how the product allowed us to build out workflows to specifically notify us about the chargebacks or payment failures. It is essential for our business operations to ensure that the team can act promptly on any failed payments and investigate the issues. Thanks to Kolleno we don’t miss a thing anymore. And overall - the product is very easy and pleasant to use. **What do you dislike about Kolleno?** Relatively new users, so nothing to dislike so far. However, if anything - the customer support seems to be on top of the game, so we are feeling very positive. **What problems is Kolleno solving and how is that benefiting you?** Automating notifications for important payments status changes, accounts receivables management processes optimization. ### 16. Much easier and faster payments application **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Kolleno?** Using Kolleno has significantly simplified for us the process of payments reconcilaition. Its especially convenient that when customers complete the payment via Kolleno payment portal, it gets autoapplied into our quickbooks system. For the payments that are runnign late, love how we no longer need to chase them but can just set up a collections a collections workflow. Love the new Kolleno 2.0 update that made the platform much more user and many features additions! **What do you dislike about Kolleno?** Kolleno solves all our problems, nothing to dislike. **What problems is Kolleno solving and how is that benefiting you?** Payments collections and the reconciliation of these, across different payouts and systems. ### 17. International payments are much easier to deal with and reconcile! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** August 26, 2024 **What do you like best about Kolleno?** Kolleno has been a fantastic solution for managing our tuition fee collections. The software helps us stay on top of each student's payment status, ensuring all invoices are properly followed up on, even internationally. We appreciate how now we are certain that our students receive accurate billing regardless of where they are in the world. The payments portal is especially useful for handling and reconciling international payments, simplifying what used to be a complex process. **What do you dislike about Kolleno?** The platform has proven to be very reliable and effective. **What problems is Kolleno solving and how is that benefiting you?** Kolleno has made it much easier for us to manage international tuition payments. The platform automates our follow-up processes and ensures our invoices are sent correctly in the right currency. This has reduced errors and improved the experience for our students. The payments portal has also streamlined receiving payments from abroad. ### 18. Our clients love the payments portal provided by Kolleno **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 25, 2024 **What do you like best about Kolleno?** The customer portal allows our clients to download their own statements, saving us time from sending them account balances manually. They can see all the outstanding invoices, and also complete the payment they wish directly in the portal. For businesses operating in different countries, it will also show everything in their local currency. It simplified the process of receiving payments for us as its now much easier for our clients **What do you dislike about Kolleno?** The only downside is that some features, like setting up autopayments, took a bit of time to figure out. But once we got the hang of it, it was smooth sailing. **What problems is Kolleno solving and how is that benefiting you?** On top of making our accounts receivable processes more transparent and easier to deal with, Kolleno has helped us to speed up our payments by introducing more payment methods to our clients. ### 19. Witnessed Kolleno’s product growth since day one! **Rating:** 5.0/5.0 stars **Reviewed by:** Roman G. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2024 **What do you like best about Kolleno?** We’ve partnered with Kolleno in the early days of the company aiming to scale and improve our payment collection strategies. Simple automation did wonders for speeding up our payment collections, as most of the times our clients just needed a kind reminder to complete the payment. Its been great to watch Kolleno’s product evolve from cash collections to a comprehensive financial operations platform. Now there are additional product features that help us streamline our financial processes: more sophisticated workflows, customer dashboard, reporting and reconciliation, as well as additional integrations, such as Kolleno's connection to our Xero account. **What do you dislike about Kolleno?** Wishing Kolleno to keep up the good job! been positive experience so far **What problems is Kolleno solving and how is that benefiting you?** We turned to Kolleno’s accounts receivable management solution to improve our payment collection success. Since implementing Kolleno, not only have we experienced a decrease in overdue payments from clients, but the time we invest in managing receivables has also significantly diminished. Thanks to Kolleno, we now achieve more with less time input. ### 20. Much easier to reconciliate our payments **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2024 **What do you like best about Kolleno?** The payment reconciliation with Xero allowed us to save so much time on manual transactions matching - the product shows automatically the reccomended invoice to match a transaction with, or if the payment from a client was done via a customer portal - it gets autoapplied. Before Kolleno, manual reconciliation was taking a lot of my time, but now its very easy **What do you dislike about Kolleno?** Haven't experiences any downsides in the product experience so far **What problems is Kolleno solving and how is that benefiting you?** On top of solving our general receivables management efficiency, we now have also improved our customer relationship. Before efficient reconciliation, we'd quite often have awkward conversations with our clients where they have already paid, but it just was not reconciled in our books. With improved processes, now we don't face this issue no more ### 21. Very easy to navigate through invoices statuses and keep track of payments **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2024 **What do you like best about Kolleno?** Kolleno stood out to us with it’s very easy to navigate product design. The platform is very intuitive and i love how we can have information viewed at customer and invoice levels, as well as activating chasing activities on both of these too. On top of this, it is very useful to have that invoice status tag for us - as we can easily track any disputes or promises to pay from our clients. **What do you dislike about Kolleno?** Its a minor detail, but i wish the invoice page was more customizable - adding ability to move/add/ remove the columns to our table view. **What problems is Kolleno solving and how is that benefiting you?** Staying on top of our payments - sending out invoice reminders, follow ups and tracking our cash position in real life. We lacked visibility into aging balance and actions taken on the late payments, but with Kolleno the process is streamlined and I can get any information I need from the dashboard. ### 22. Helped us to reduce overdue balance and improved payments ageing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2024 **What do you like best about Kolleno?** It was very fast to see actual results from the platform - our overdue balance has been reduced significantly within the first 3 months. The aging balance has also improved and we observe less clients fall through to the 60-90 arrears. Reports available within the platform are quite comprehensive, but we also appreciate how we can always request the customer support to pull reports specific to our needs and they can help us out with the data requests. **What do you dislike about Kolleno?** The product is great, but if we could have more customizability for the main dashboard widgets for different team members or different business locations, that'd be amazing **What problems is Kolleno solving and how is that benefiting you?** Our credit control department was looking for a solution to automate the collections processes and find a better, faster way to pull reporting for management team. The way Kolleno integrates with NetSuite allowed us to achieve both, as all the data has been pulled through and gets updated live in both systems. ### 23. Insightful training and great onboarding to get the maximum value of the product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2024 **What do you like best about Kolleno?** The platform was very easy to integrate with our existing systems, and the training sessions were extremely helpful in setting up automation to fit our credit control processes. Love how the customer support is always reactive and responsive to any questions that we have. We saw much faster payments thanks to the customer payment portal, that provides our customers with a transparent view into their outstanding invoices and overall account balance. **What do you dislike about Kolleno?** Nothing, the platform works well. Though would be great to have some more of online webinars /sessions on the best practices to use the product - would be great to see how other businesses operate in the platform. **What problems is Kolleno solving and how is that benefiting you?** Making sure our credit control team is on top of accounts receivable management. The automation part has solved most of it, now we only deal with the incoming client inquiries and make sure to complete the daily tasks reccommended by the platform ### 24. It was very easy to implement **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2024 **What do you like best about Kolleno?** Integrating Kolleno into our existing systems and tools was very straightforward. It required almost 0 engineernig support, as it provides direct, live integration with our ERP system - we only had to make sure all the custom fields are connected correctly and naming conventions match. It was one of the best tools adoption experiences we've had. The finance team loves how much easier it made their daily job - it more pleasant for them to operate from one system to track all the payments. **What do you dislike about Kolleno?** Nothing. I hope you keep up the good job with newest product releases. **What problems is Kolleno solving and how is that benefiting you?** We needed a quick and easy solution to track our cash flows and understand what payments are not coming through. Its great how we managed to automate most of the processes with Kolleno workflows - after setting everything up, our finance team only needs to act on tasks and reminders fed through the platform - as we now get notification everytime an invoce or clients needs to be followed up, without having ot check it manually in our invoicing systems or spredsheets. ### 25. Helped us to improve coordination between and within the teams **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Tobacco | Enterprise (> 1000 emp.) **Reviewed Date:** April 26, 2024 **What do you like best about Kolleno?** Kolleno has improved coordination between our credit & collection and legal specialists. The platform made it much easier for our credit & collections teams to prioritize their chasing activities and meet SLA requirements, which we have observed in the improved collected amounts on the weekly basis. For legal team, whenever there is a dispute or a bad debt that needs to be escalated, having access to the platform and being able to see the whole history of communication has been a game changer. Its also very convenient for me to be able to log in and export a report with all the bad debtors, disputes and the reasons behind them. **What do you dislike about Kolleno?** Kolleno is relatively new on the market compared to other players, but we were positively surprised with how powerful the platform actually is to handle our business processes, and the customer support is on top of everything. So can’t say there is anything we dislike. **What problems is Kolleno solving and how is that benefiting you?** We were looking for a solution that would help our credit and collections team to manage customer accounts receivable and cash reconciliation activities more efficiently and with higher accuracy. On top of that we needed a more smooth passover between collections and legal teams, which is where Kolleno’s multiple users and access control has come in very handy. ### 26. Love the easy visibility into our payments through the Kolleno platform and mobile app **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 02, 2024 **What do you like best about Kolleno?** We mostly use Kolleno to stay on top of our payments and making sure all the invoices are getting followed up on. Whilst my team is ensuring all the background job is getting done through the automated workflows, I appreciate how i can get instant overview of the payment statuses and company’s aging balance through the main dashboard or Kolleno’s mobile app. It is also very convenient how the platform supports multiple currencies. **What do you dislike about Kolleno?** The mobile application at the moment only allows to read information, it would be great If I could also use it to leave notes / assign tasks to my team. **What problems is Kolleno solving and how is that benefiting you?** Tracking and collecting late payments, giving visibility into our financial performance each month. It’s great to have it all in one place, and being able to see the complete history of client communications in case of any issues that get escalated to me. ### 27. Kolleno helped us navigate delicate financial discussions **Rating:** 4.5/5.0 stars **Reviewed by:** Bart V. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2024 **What do you like best about Kolleno?** We appreciate Kolleno's highly flexible collection workflows and the extensive customization options in communication templates. The emotional nature of our services mean that financial conversations with clients needed a delicate approach, and yet, late payments were becoming an operational challenge. Furthermore, balancing the intricacies of different funeral practices means our invoicing structures are often unique and diverse. However, given how customizable Kolleno communication templates and workflows are, we were able to build out a gentle approach to all of our clients situations. **What do you dislike about Kolleno?** The platform is evolving fast, taking on any feedback quite quick. At the moment, nothing major that we dislike. **What problems is Kolleno solving and how is that benefiting you?** As we transitioned our business to Microsoft Dynamics, our quest was to find a solution seamlessly integrated with this ERP. We aimed to establish fully automated collection workflows, minimize overdue payments, and facilitate recurring card payments/direct debit functionalities for seamless payment plans. Additionally, we sought features like custom client payment portals with multiple payment gateways, and comprehensive collection reporting, both at the company-wide level and individual funeral home level. We were able to find all this in Kolleno platform and happy with our choice. ### 28. Great monitoring for your collections performance **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2024 **What do you like best about Kolleno?** Since Kolleno implementation we have seen noticeable improvements in the debts collected. Loved it how we could monitor the payments progress across different monthly cohorts - with Kolleno reports its very easy to see what % of debt outstanding in February is still outstanding or either has been paid. It was great seeing this % number going over time, as our credit control team became more efficient with using Kolleno for their daily tasks. **What do you dislike about Kolleno?** I wish the dashboard was more customizable, and each user were able to decide for himself what graphs, reports and metrics they want to see on the daily basis. **What problems is Kolleno solving and how is that benefiting you?** We’ve have experienced an increasing balance within debt outstanding and were looking for a solution that can help us to increase our capacity to collect it without stretching the team or hiring additional resource. ### 29. Great Software to get control of your accounts receivable processes **Rating:** 5.0/5.0 stars **Reviewed by:** Oli Q. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2024 **What do you like best about Kolleno?** Kolleno offers the ability to chase a large amount of debt with completely customisable parameters without it looking like any other automated email. This allows the team to focus on debt that requires more attention and provide daily tasks and reminders to effecitvely manage large debtor books. The customers support we have received right from implementation has been amazing, Adonis our account manager offers useful insight into best practice and works out the best solution based on our business which integrates with Xero seemlessly. **What do you dislike about Kolleno?** Nothing that isn't user familiarity with the system that causes the issue. **What problems is Kolleno solving and how is that benefiting you?** Credit control previously was managed thorugh excel sheets, reviewing the debtors on Xero getting a top down view of debt and actions taken against these was a time consuming process and often debt wouldn't be chased due to breakdown in communications. Visibility on the actions was held on an individauls emails so getting a view of previous communications was difficult. Now everyone has access to the same chasing feed, anyone can step in and manage debt and as a director of the business I can get a high level summary easily whilst ensuring that tasks are being completed in line with the workflows that I have built with the team at Kolleno. ### 30. Simple to use and saves me time **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2024 **What do you like best about Kolleno?** It integrates quite well with NetSuite. We use it for testing and integrating on behalf of our clients. **What do you dislike about Kolleno?** Lots of features, sometimes I'm not sure where to go or if it is available. **What problems is Kolleno solving and how is that benefiting you?** Setting it up for chasing, collections, and reconciliation. ### 31. Impressive customization capabilities **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2024 **What do you like best about Kolleno?** The integration with our ERP system was seamless, providing us with a two-way data sync. The finance team was able to increase their productivity, and the amount of filters / triggers for customers and invoices that enroll into workflows is impressive, allowed us to create srtategies specific to our business processes. Appreciate how the platform is always up and running, there is no disruption to its operation. **What do you dislike about Kolleno?** Well done to Kolleno tech team, nothign we don't like **What problems is Kolleno solving and how is that benefiting you?** Staying on top our accounts receivable management - as our business grew, the number of late invocies has increased and we started to struggle being on top of it manually. Chasing, checking payments, reconciling, sending out confirmations - all of that was taking way too much time. ### 32. Gives our credit control process a power up! **Rating:** 5.0/5.0 stars **Reviewed by:** David T. | Co-Founder and Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2024 **What do you like best about Kolleno?** Kolleno's software has been a game-changer for managing our credit control. It's easy to use and syncs perfectly with our current systems. The software automates a lot of the work, saving us time! It also helps us keep track of payments and financial decisions with its up-to-date reports and data. This has made our financial operations smoother and more efficient. **What do you dislike about Kolleno?** That it doesn't have more features to do more of our admin for us! **What problems is Kolleno solving and how is that benefiting you?** Kolleno's software has specifically enhanced our credit control process. It automates many tasks, making it easier and more efficient to manage client accounts and track payments. The real-time reporting feature helps us stay on top of our finances, ensuring we make timely and informed decisions. This focus on credit control has streamlined our financial operations and significantly improved our ability to manage cash flow. ### 33. Exceeded our expectations for payments reconciliation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2024 **What do you like best about Kolleno?** Payment reconciliation feature within Kolleno has impressed us with its live, real-time bank feeds. It has significanlty improved the accuracy of our payments reconciliation and tracking payments statuses, as we can tell instantly whether the payment is within our bank account or yet to be received / applied. There is a separate tasks feed for reconciling payments which made the process for our finance team members much more straightforwrad. **What do you dislike about Kolleno?** Kolleno has been alwasy very attentive to our requests, hence nothing to dislike! **What problems is Kolleno solving and how is that benefiting you?** We needed a solution to allow finance team become more productive while chasing clients, but also to spend less time on administrative tasks as reconciling payments, dealing with disputes or applying credit notes. ### 34. Great help for dealing with chargebacks and failed payments **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2024 **What do you like best about Kolleno?** Loved the new workflows release - that allowed us automate more than just payment reminders or chasing activities. Specifically, automating response to chargebacks has been a very useful addition for out team. **What do you dislike about Kolleno?** Wish we could customize reports and dashboard more, for example for each user a separate set of reports on the dashboard **What problems is Kolleno solving and how is that benefiting you?** We had quite a few clients with failing payments and it was taking too much of our time to try staying on top of it - so we looked for a solution that would allow to streamline that process. Kolleno has been great in providing visibility into these issues and act on them on a scale through the automated workflows ### 35. Great AR management platform, powerful workflows **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2024 **What do you like best about Kolleno?** Many great features and the Kolleno team went very granular at building this product for accounts receivables management - we can even track now the promises to pay for the invoices from our clients. Its very convenient, as allows us to automate all the communication in case the client does not get the payment on the promised date. Love how you can build different workflows for all sort of scenarios. **What do you dislike about Kolleno?** Nothing to dislike, Kolleno delivers on all the promises. **What problems is Kolleno solving and how is that benefiting you?** Accounts receivable management. It involved a lot of manual and admin tasks, and its amazing how these can be scaled and automated with a tool like Kolleno. ### 36. Amazing receivables process, easy to use and monitor **Rating:** 5.0/5.0 stars **Reviewed by:** Delia O. | Head of Customer Experience, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2023 **What do you like best about Kolleno?** The task manager and tasks collaboration feature. It makes the job much more enjoyable when you log in to the platform, see clearly all the things that need your reaction and just work through these without having to worry that you are missing out on something. Having multiple users and task collaboration enabled allows us a very smooth transition to get different team members involved when the client context requires that. Also implementing Kolleno into our existing accounts receivables management has been very quick and smooth, and the team members picked up very fast on how to use the platform. **What do you dislike about Kolleno?** I wish we were able to customize the main dashboard view for each user differently, as some of us would love to see different key reports and stats. **What problems is Kolleno solving and how is that benefiting you?** Bringing efficiency into financial operations of our business. We value efficiency and innovation, and love how Kolleno has transformed our finance back office work. Recent workflows release allowed us to automate most of the administrative tasks in accounts receivables, as now we can add even more variables to trigger different tasks and activities for the team, or payment reminders to the clients. The filters used within workflows have become more advanced, e.g. could be launched on either customer or invoice level which we’ve found particularly useful. **Official Response from Dameli Bozzhanova:** > Thank you Delia! We are glad to hear you love the platform, and taking the dashboard feedback onboard. ### 37. Great product! **Rating:** 5.0/5.0 stars **Reviewed by:** Padraig C. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2024 **What do you like best about Kolleno?** Kolleno is a very easy to use platform and the collection strategies are straightforward to set up. Their dashboard and analytics give us a clear picture of our payments, and the reports are super helpful – they are tailored to receivables collections performance, and include such reports as monthly collections cohorts, collections strategies effectiveness and detailed aging analytics. **What do you dislike about Kolleno?** Just looking forward to the new features and automating more of our work with Kolleno **What problems is Kolleno solving and how is that benefiting you?** We decided to try Kolleno's solution for managing accounts receivable to make our payment collection process better. Since we started using Kolleno, we've noticed that fewer clients are paying late, and it's taking us less time to manage collections. ### 38. Good experience overall, easy to manage both receivables and failed direct debits **Rating:** 5.0/5.0 stars **Reviewed by:** Denis K. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2023 **What do you like best about Kolleno?** Recent integration with GoCardless, as its allowed us to set up all of our recurring business clients on direct debit. We were then able to build workflows that get triggered in case of the failed direct debit from a client and assigns task to our team to get in touch with the client, using a specific email template or phone script. Overall Kolleno made it accounts receivable and recurring payments management much easier for our team. As a business owner, I constantly use the platform to get overview of where do we stand with each client payments and whether the team is on top of the follow ups. **What do you dislike about Kolleno?** Nothing to dislike, Kolleno has been great for us so far **What problems is Kolleno solving and how is that benefiting you?** Accounts receivable management, admin tasks automation, direct debit set ups for our clinets. Using the platform has saved us a lot of time, made financial processes much smoother to operate on a daily basis. ### 39. Loved how easy it is to build workflows **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandra B. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2023 **What do you like best about Kolleno?** I am in love with the latest update of workflow feature in the Kolleno platform! Its much easier now to build them out as the drag and drop functionality is available. I can customize and build out workflows based on almost any invoice / client variable i want, e.g. tasks or communications to be triggered on the client level or invoice level, specific invoice amount / due date / days from clients last response and many more. It was also super valuable for us to have the customer support always available for us to help crafting the optimal workflows and adjusting the wording in emails for different age of overdue payments. **What do you dislike about Kolleno?** Would love to have direct integration to CRMs, ie Salesforce; not just ERPs **What problems is Kolleno solving and how is that benefiting you?** In recruitment business its crucial for me to really stay on top on when each candidates probabation period is completed so that I can start sending invoices for the successful hires and remind about payments if needed. However during busy periods of hiring, it was very hard for me to remember when each of my clients candidates are done with probabtion and which payments are due. Kolleno made managing accounts receivable and communications with my clients much easier and smoother for me to operate on a daily basis, and its much easier for me to stay organised ### 40. Makes one person as productive as 3 **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel B. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2023 **What do you like best about Kolleno?** The platform made it very easy for us to scale communications with our clients. We can send out bulk emails that are personalised to each of the clients and feel human, and with workflows we can program all the actions and tasks that have to be done to stay on top of our receivables. We have used different marketing software that are very powerful at building out different workflows and customized communications for different contexts, and I’d love to say that Kolleno feels exactly like this, but tailored for finance ops and receivables management - as powerful and easy to use. **What do you dislike about Kolleno?** The reporting feature could be more customizable. I’d love to have my own report builder inside the platform. **What problems is Kolleno solving and how is that benefiting you?** We have just started trading last year, and as a new business we have very limited resources in terms of human capital. Using Kolleno allows us to have just one person staying on top of all clients payments and receivables easily, rather than having a dedicated financial control team. We see Kolleno as a long term partner for allowing to keep our financial ops lean. ### 41. The payment reconciliation feature is 10/10! **Rating:** 5.0/5.0 stars **Reviewed by:** Alex D. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2023 **What do you like best about Kolleno?** Payments reconciliation! Now that this part of our financial processes is automated, Its still hard for me to believe that we used to reconcile each payment manually and spend so much time on this. Another thing that we love about Kolleno is its pleasant user experience. Unlike some other products on the market, the platform’s UI is very intuitive, feels smooth and modern. That makes mundane tasks actually pleasant. **What do you dislike about Kolleno?** I would have loved it if we were able to actually customize what we can see on the main dashboard of the platform, ie which particular reports and graphs. **What problems is Kolleno solving and how is that benefiting you?** We are a relatively young business, that has been going through an increasing growth with a limited team, which made the opportunity cost of time spent a crucial factor. Hence we were looking for the ways how can we work smarter and implement solutions across our business operations that would make it easier for our team not to spend too much time on admin work. Thus Kolleno came in very handy for us at streamlining our accounts receivable through customizable workflows, communication templates and whats been an especially huge time saver - payments reconciliation. ### 42. Great visibility into my payments, especially great to have the mobile app to view when on the go **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Kolleno?** As a business owner, I love how Kolleno is not just a financial process automation platform for my finance team to stay on top of payments and daily processes, but also a great client relationship management tool. It was very straightforward to get everyone in the business to adopt the software and start making use of all the features straight away from implementation. We use it across all teams as a CRM for financial communications and whenever there is a new development in our clients sales or deals context, I can be sure that everyone can see that in Kolleno’s notes / payments / communications log and stay on the same page. The custom reports are also a great time saver for me whenever I want to get instant visibility in where do we stand in terms of payments, cash, revenues this month and as I travel often for the content creation for my media business - its very convenient to have this information available via mobile application. **What do you dislike about Kolleno?** The mobile app functionality is very basic at the moment, which does the job - however would be great to extend it a bit more, ie rather than just viewing data would be cool to add functionality to also generate tasks/make quick adjustments to workflows **What problems is Kolleno solving and how is that benefiting you?** As a media business its common for us to be sending out reminders for the advertisers to pay, and the tricky part is getting at advertisers negotiating their quote or requesting additional placements to be added to their invoice. Thus our invoices get changed quite often and the finance team struggled to stay on top of which invoice has the latest and correct quote, often leading to confusion between teams and clients and quite a few wrong invoices being chased on. Kolleno helped us solve it by having all the data dynamically updated and whenever the finance team member chases up the clietn from the inside the platform, I as a business owner can be certain that the person is using the most up to date information and invoices for its conversation with clients. I also hear from my team that their daily job got much easier to perform - they make an extensive use of the daily task manager and love how all the platforms are connected in one. ### 43. Great solution that helped us to stay on top of accounts receivables as our business grew **Rating:** 5.0/5.0 stars **Reviewed by:** Adam M. | Director, Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2024 **What do you like best about Kolleno?** As a consulting business, we provide various services to our clients and the ability to create communication templates to reflect diverse service offerings when following up on payments with our clients was crucial for us, and we were glad to find out we can do that in Kolleno. Kolleno has a great accounts receivable management software, it was built by people who understand the processes in detail - the platform accommodates for multiple use cases and scenarios that credit controllers and finance mangers face when managing receivables. **What do you dislike about Kolleno?** Nothing so far, the product is great and covers our needs **What problems is Kolleno solving and how is that benefiting you?** We turned to Kolleno to optimise our accounts receivable management processes and to move away from the time-consuming manual credit control activities **Official Response from Dameli Bozzhanova:** > Thank you for the feedback, Adam! We are glad you've found Kolleno useful ### 44. Kolleno has been very helpful in customizing the platform to meet our business specific requirements **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** January 11, 2024 **What do you like best about Kolleno?** We’ve loved Kolleno’s approach at making sure that the platform satisfies our specific business requirements. The team has been helpful at building out some custom integrations that we required to get up and running with the project. Now that we have implemented Kolleno, its much easier for us to have all the visibility into our receivables and clients communications regarding payments in one tool. Before that, we had to use multiple applications and spreadsheets, that was just taking too much time from the team. We appreciate how the customer success team is always available for any of our questions, requests or to share the best practices on using the software. **What do you dislike about Kolleno?** Nothing, wishing Kolleno team to keep up the great work. **What problems is Kolleno solving and how is that benefiting you?** We came to Kolleno as we wanted to solve such problems as failed payments and struggle to collect from customers that are in the arrears, and the lack of customer insights and reporting. ### 45. Customised receivables workflows, great for healthcare clients **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas D. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2023 **What do you like best about Kolleno?** We use Kolleno for managing all the receivables and payments from our clients, who are health institutions and pharmacies. There are a few nuances that we wanted to incorporate into our receivables workflows and it was importatn to have an ability to enable different team members accesses to different acounts. So it was particularly useful to have the high level of customisation when it comes to setting up your processes within Kolleno software, and appreciate the quick response times from Kolleno customer support team to assist us with any settings. Also the gocardless integration was particularly useful for us, since we could easily set up the direct debit for our saas subscription clients. **What do you dislike about Kolleno?** There is nothing we dislike, the plaftorm fits our needs exactly as we want. Sometimes there is minor feedback re little gaps on the custom reporting side, but its always acted on promptly by Kolleno team. **What problems is Kolleno solving and how is that benefiting you?** Kolleno helped my team to really take away the headache of disaggregated payments information. Love how it brings everyhing in one place , and enables the finance team to get much more done and easier. Whats great, is that it makes their daily job more enjoyable as it removed the annoying repetitive tasks and need to work in multiple applications at once. ### 46. Sense of control over our accounts receivable processes **Rating:** 5.0/5.0 stars **Reviewed by:** Josh C. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2023 **What do you like best about Kolleno?** I loved it how with Kolleno there is no more need for me to check dozens of different excel files to stay on top of the payments from our clients. Its very easy and makes it much simpler to operate when you can see all the outstanding receivables in one place, but also action on them and set up customizable payment reminders to each client, and in addition to that, share with each client a custom payment link thus making it very quick and easy for them to close off an outstanidng payment. This way, Kolleno indeed closes up the full invoice-to-cash cycle for us. The implementation was very quick and straightforward thanks to the customer support provided and an existing intergration with Xero. **What do you dislike about Kolleno?** Nothing really comes to mind, may be just more flexibility around the worklfows and allowing more of the drag and drop functionality when it comes to setting up steps, ie making user experience for these smoother **What problems is Kolleno solving and how is that benefiting you?** It makes my day much more efficient by removing the need for exporting invoices and payments data from multiple sources and analysing them in the pivot tables and trying to understand which account should i be reaching out to. It made my day to day job more enjoyable thanks for the automatino of repetitive and administrative tasks, and I am also happy that there is no need for me anymore to create multiple reports - I can just downolaod receviables portfoilio overview and aging groups breakdown directly from Kolleno and share it with the team instantly **Official Response from Dameli Bozzhanova:** > Hi Josh, that is great to hear! Thank you for the review. We are working on the workflows and will be releasing newer version in the near future ☺️ ### 47. Multiple currencies are supported and great reports functionality **Rating:** 5.0/5.0 stars **Reviewed by:** Jonatan G. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2023 **What do you like best about Kolleno?** We have global operations and ability to serve clients in a variety of currencies is crucial for us, and we loved how Kolleno platform was able to support this. We can easily view all the incoming client fees in respective currencies to each of their invoice and are also able to build reports based on each currency we operate in. Kolleno's customer success team is amazing, if we have any questions on building out a particular report, they are very quick on responses. For us the platform is more than just managing clients payments and receivables, - its a tool to get all the team members on the same page by giving ease of access to information at any point of time. With Kolleno not only our financial processes become efficient, but our team as well. **What do you dislike about Kolleno?** Would love to see the customer payment portal available in multiple languages, ie when we send the payment link to french speaking clients, it would be great if they could view the payment portal in French. **What problems is Kolleno solving and how is that benefiting you?** We use it for the basic automation of our accounts receivable processes, saving lots of time on the back and forth communication and payment reminders. We also see great value in making it easier for our clients to make payments. The payment portal allows us to provide our clients with transparency into our fees, whats their balance and accounts statements, and whats amazing for them they can act on it directly from the portal and pay with a preferred method. ### 48. Impressed by customer support responsiveness and expertise **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Kolleno?** Customer team has been very responsive and supportive, even past the onboarding period - they continued to provide ongoing assistance whenever needed. Whether it was troubleshooting technical issues or offering guidance on optimizing our workflow, they were always quick to respond and eager to help. They helped us to utliize the system to its fullest potential and enhance our business processes. **What do you dislike about Kolleno?** Nothing that relates to the product, but would be great to have more resources to learn about new capabilities. **What problems is Kolleno solving and how is that benefiting you?** We implemented Kolleno system to build a successful credit control process to reduce overdue balance and ensure payments are collected on time. The goal was to save time to our finance team on manual email communications and allow them to focus on bigger tasks. We were also interested in Kolleno reports to gain live visibility into our receivables. ### 49. Seeing improvements already **Rating:** 4.0/5.0 stars **Reviewed by:** Darren H. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2024 **What do you like best about Kolleno?** The support that we have receieved from Kolleno is impressive in comparison to other software providers we have used. We also have already had great insights into our activities which have been extremely useful. **What do you dislike about Kolleno?** In an ideal world, it would be even more automated to require less human interference/interaction **What problems is Kolleno solving and how is that benefiting you?** The speed in which we collect funds. The rate in which we are able to chase for funds. The rate in which we can deal with customer queries on receivables. ### 50. Kolleno bought us our time back to focus on what's most important **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Kolleno?** There’s a common saying that time can’t be bought, but Kolleno clearly proved otherwise. Implementing the platform has transformed our collections, customer communication and overall accounts receivable management strategies. With Kolleno, we save significant number of hours weekly by streamlining the monotonous manual tasks in our daily operations. **What do you dislike about Kolleno?** Haven’t disliked anything so far. Customer success is supportive in case of any questions. **What problems is Kolleno solving and how is that benefiting you?** Setting up consistent communication and reminders with Kolleno have significantly improved our client’s payment consistency. Beyond enhancing collections, it has streamlined our team’s workload and gives them direction on how to structure their day, allowing them to no longer spend time on mundane repetitive tasks, and instead focus on strategic tasks, increasing overall productivity. - [View Kolleno pricing details and edition comparison](https://www.g2.com/products/kolleno/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+04%3A24%3A14+-0500&secure%5Bsession_id%5D=b9b57f63-3377-4f6f-9b29-168d5c2a6edd&secure%5Btoken%5D=c1711ea1fbc4e72aeff1c8a4c129219a5fae9e0ab226cad4246b27f5b1ddb123&format=llm_user) ## Kolleno Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Fortis](https://www.g2.com/products/fortis/reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) ## Kolleno Features **Cash Flow Management** - File Exports **Reporting** - Status - Customer Credit - History **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Invoice Matching** - Incomplete Payments - Match Invoices and Payments - Errors and Adjustments - Cash Application **Cash Flow Forecasting** - Historical Data - AI **Integrations** - Accounting - ERP - CPM **Collections** - Late Payments - Disputed Transactions - Personalized Customer Messaging - Customer Profiles **Analytics** - Variance Analysis - Reports **Transactions** - Credits - Invoices - Payments **Analytics** - At Risk Customers - Esimated vs Actual Receipts - Collections Effectiveness - Scaleability - Artificial Intelligence **Financial Data Transfer** - Data Transfer - Data Exchange - Reporting - Access - Integration **Workflows** - Approvals - Reconciliation **Self Service** - Customer Portal - Financial Documents **Agentic AI - Cash Flow Management** - Autonomous Task Execution **Agentic AI - Accounts Receivable Automation** - Autonomous Task Execution **Agentic AI - Credit and Collections** - Autonomous Task Execution - Multi-step Planning - Adaptive Learning **AI - Accounts Receivable** - Generative - Responses - Predictive Analytics ## Top Kolleno Alternatives - [Tesorio](https://www.g2.com/products/tesorio/reviews) - 4.7/5.0 (235 reviews) - [Invoiced](https://www.g2.com/products/invoiced/reviews) - 4.5/5.0 (395 reviews) - [Billtrust](https://www.g2.com/products/billtrust/reviews) - 4.4/5.0 (505 reviews)