Kolleno Features
Customer Credit (4)
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Credit Limit Suspension
Ability to revoke credit limits temporarily or permananetly when the amount due by a customer exceeds a predefined amount.
Collection Agencies
For third-party collection agencies
Accounting Integration
Integrate with a third-party accounting system
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Invoice Matching (4)
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Incomplete Payments
Identify incomplete payments and track the rest of the amount due.
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Match Invoices and Payments
Track one to many and many to one relationships between invoices and payments.
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Errors and Adjustments
Identify invoicing errors such as the wrong amount or due date, and make sure that customers pay the correct amount on time.
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Cash Application
Apply payments to the right Accounts Receivables accounts for each customer.
Collections (5)
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Partial Payments
Allow customers to make a partial payment on an invoice and track remaining debt
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Disputed Transactions
Workflows to manage and escalate disputed transactions.
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Personalized Customer Messaging
Ability to communicate with customers using the best channel (ie SMS, online chat, and social media), message, and timing
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Customer Profiles
Comprehensive view of customer details for collections agents.
Electronic Payments
Electronically collect payments for goods or services
Analytics (9)
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At Risk Customers
Identify and flag customers that are more likely to pay late.
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Esimated vs Actual Receipts
Calculate the total amount received during a time period and compare with the estimate.
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Collections Effectiveness
Use KPIs to monitor the effiency of the collections department.
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Scaleability
Ability to scale to any collections volume, at any time
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Artificial Intelligence
Maximize engagement using live data, behavioral insights, sentiment analysis and payment history
Payment Collection
Tracking, managing, and initiating the transfer of funds for overdue customer payments
In-House Collections
For first-party debt collectors
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Variance Analysis
Project out as the year progresses to accommodate trends that affect key business drivers.
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Reports
Generate cash flow reports in order to see where money is coming in and where it's going
Self Service (2)
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Customer Portal
Customers can use an online portal to submit information and documents required for collections.
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Financial Documents
Customers have online access to document such as copies of Invoices, proofs of delivery, and contracts.
Cash Flow Management (1)
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File Exports
Timesheets, projects, tasks, income or expenses can all easily be exported to pdf, xls or csv for simpel cash clow analysis.
Cash Flow Forecasting (2)
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Historical Data
Cash flow forecasting is based on past transactions and historical financial or operational data
AI
Uses AI algorithms and models to predict future cash flow trends and outcomes, based on historical data and patterns
Financial Data Transfer (5)
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Data Transfer
Automates the transfer of data between an organization's ERP system and its bank
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Data Exchange
Streamlines the exchange of information between internal systems
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Reporting
Automatically extracts data required for cash forecasting and liquity reporting
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Access
Restricts access to certain users within an organization, or provides access for third parties
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Integration
Integrates with other financial software, such as Treasury Management, Budgeting & Foreasting, or Invoice Management software
Reporting (6)
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Status
Reports on the status of invoices or payments
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Customer Credit
Run reports on customer credit
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History
Tracks all transactions, from issuing invoices to payment reminders to receiving payment
Sales Tax Management
Calculation of consumption tax imposed on the sale of goods/services
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Customer Statements
Reports that show customers their invoices, payments, and balance on the account
Integrations (3)
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Accounting
Integrates with accounting or similar platforms
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ERP
Integrates with ERP systems
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CPM
Integrates with Corporate Performance Management platforms
Transactions (3)
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Credits
Manages credit limits based on customer credit scores, payment history, or other financial metrics
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Invoices
Creates or imports invoices
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Partial Payments
Allow customers to make a partial payment on an invoice and track remaining debt
Workflows (2)
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Approvals
Offers customizable approval processes for all types of transactions
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Bank Reconciliation
Compare and match accounting/financial records with corresponding bank statements
Agentic AI - Cash Flow Management (1)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Agentic AI - Accounts Receivable Automation (1)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Agentic AI - Credit and Collections (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Adaptive Learning
Improves performance based on feedback and experience
AI - Accounts Receivable (3)
Generative
Sends automated messages and reminders, resolves disputes, or does proactive outreach.
Responses
Responds to basic questions from inbound emails.
Predictive Analytics
Analyzes past transactions to make a prediction of when future payments are likely to be paid.
Additional Functionality (81)
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Customizable Reports
Alter the layout and content of reports
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Expense Tracking
Monitor and record expenses such as purchases or charges incurred
Data Import/Export
Import and export data to and from software applications
Real-Time Data
Receive data and information in real time
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
ACH Payment Processing
Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)
Invoice Processing
Creation, processing, verification, and execution of invoices till the payment is made
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Contact Database
Centralized database of stakeholders and their contact information such as names, address, phone number etc.
Aging Tracking
Categorizes outstanding invoices based on the amount of time they have remained unpaid
Purchase Order Management
Create, send, and track purchase orders and their statuses
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Discount Management
Track products that are for sale at a reduced price or part of coupon promotions
General Ledger
Centralized accounting record which tracks all financial transactions
Document Management
Store, manage, and track all electronic documents in a centralized location
Receivables Ledger
A list of customers and their payments due updated on a monthly basis
Recurring/Subscription Billing
Automated process of charging customers at regular intervals for repeated access or use of a product or service
Multi-Currency
Manage and handle various international currencies
Workflow Management
Create, design and manage workflows for repetitive tasks
Credit Card Processing
Accept and process credit card transactions
Task Management
Create, manage and track all task activities and progression
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Forecasting
Form predictions based on past and present data/trends
Cash Flow Management
Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Check Processing
Receive and deposit or issue and record check payments
Receipt Management
Upload, track, and submit receipts in a central database
Overpayment Processing
Flag a transaction when a customer pays more than they owe and either refund the overpayment or save the overpayment as a credit
Financial Management
Plan, manage, and track the financial activities of an individual or organization
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Payment Collection
Tracking, managing, and initiating the transfer of funds for overdue customer payments
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
API
Application programming interface that allows for integration with other systems/databases
Profit/Loss Statement
A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time
Real-Time Updates
Receive system updates as soon as any changes are made
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Auto-Dialer
System that automatically dials calls
Credit Card Processing
Accept and process credit card transactions
Payment Plans
Manage plans with a set payment schedule that help customers pay outstanding debt
Automated Scheduling
Automatically create schedules based on business needs or employee availability and qualifications
API
Application programming interface that allows for integration with other systems/databases
Workflow Management
Create, design and manage workflows for repetitive tasks
Activity Tracking
Track and document all activities across devices, networks, and other systems
Multi-Currency
Manage and handle various international currencies
Multiple Payment Options
Process payments via multiple modes directly through the application
Callback Scheduling
Schedules callback times
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Business Process Automation
Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes
Email Templates
Pre-made examples and templates for emails
Historical Reporting
Information, data and reports that are being tracked over time
Multi-Channel Communication
Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
Data Import/Export
Import and export data to and from software applications
Invoice Management
Captures invoice data and maintains comprehensive records for auditing and reporting purposes
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Transaction Management
Manage, record and track all business exchanges in form of money and its related interactions in the system
Multiple User Accounts
Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service
Risk Assessment
Initiate collection and analysis of known risks
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Client Management
Manage contact details and communication with clients
Contact Management
Manage, organize, and store contact information
Automated Notices
Send automated reminders and notices to clients on overdue payments
Call Recording
Record the audio of phone conversations for quality assurance purposes
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Real-Time Analytics
Analyze and gain insights into data in real-time
Credit Reporting
Report customer payment history and outstanding debts to credit bureaus
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Commission Management
Tracking, calculating, and paying commissions and earnings to employees
Borrower Management
Searchable database of information about loan borrowers
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
Customizable Reports
Alter the layout and content of reports
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Real-Time Reporting
Active reporting of data and metrics
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