Knowa has transformed our board governance arrangements from the preparation, circulation and ease of use of board and meetings packs, to storage of scheme documents ( all easily accessible), preparation and use of the Risk Register, ESoG, and all other documents relating to risk management a compliance with the new General Code. The platform is very easy and intuitive to use and offers a useful range of AI tools in support. Customer support is first class - Aled and his team are extremely responsive to user queries. It is also cost competitive - significantly cheaper than our previous software which was far less flexible with far fewer features. Review collected by and hosted on G2.com.

It is hard to find something to criticise, but I look forward to the system being able to handle large and complex excel spreadsheets more easily. Review collected by and hosted on G2.com.

It makes life easier, for me and for the Trustee Directors who use it. Meeting management is excellent, agenda planning is more straightforward and knowledge sharing is on another level compared with our old way of working, especially when combined with Knowa's AI tools. Our end-users have been full of praise for Knowa and there was zero resistance to change, which is not always the case! Review collected by and hosted on G2.com.

Nothing significant! As with anything, there are always small things that could work differently, but the Knowa team always listen to suggestions and they have a development pipeline to address such refinements. Review collected by and hosted on G2.com.

The Knowa Q feature with AI functionality provides great summary responses. It looks across all available documents in the board space, saving a lot of time. It's also helpful to have it point towards the source documents where the information has been found. The initial setup was very straightforward, and we felt well supported by the Knowa team throughout. Review collected by and hosted on G2.com.

There is nothing I dislike about Knowa!. Review collected by and hosted on G2.com.

I find Knowa's user interface easy to use and extremely good for finding information and answers to questions quickly. I like the ability to produce minutes using the AI functionality. The platform is easy, simple, and intuitive, allowing me to carry out all the tasks I need within Knowa. I also find the feature to summarize meeting packs really helpful. Additionally, the setup process is very straightforward, and the team is really helpful and great to work with. Review collected by and hosted on G2.com.

Nothing! Review collected by and hosted on G2.com.

It's great from a business perspective to have the ability to oversee all our sole trustee schemes and how they are operating. I also like the online functionality for viewing where the schemes are in terms of their actions in real-time across the team. Additionally, Knowa was quick to build a system that works for us and continue to evolve the approach, which is great as we have a continuous improvement approach. Review collected by and hosted on G2.com.

We are continuing to evolve the framework to ensure it works efficiently for our team. Knowa work collaboratively with us to deliver this. Review collected by and hosted on G2.com.

I’ve found Knowa to be an exceptional tool for modern board governance. It truly streamlines the entire process of managing board and committee meetings, making our role more efficient and impactful. The platform is user-friendly. Directors can annotate documents, ask questions, and share insights directly within the platform, reducing email clutter and improving engagement. The Knowa support team is always on hand, responding quickly and helpfully whenever assistance is needed. Their proactive and friendly approach ensures any issues are resolved promptly, which makes a huge difference in maintaining smooth operations. Review collected by and hosted on G2.com.

One minor limitation is that the platform currently doesn’t allow for scheduling breaks between sub-items within a meeting agenda. While this hasn’t been a major obstacle, it would be a useful feature for longer sessions. The good news is that the Knowa team has advised they are actively looking into this enhancement, which reflects their commitment to continuous improvement and listening to user feedback. Review collected by and hosted on G2.com.

I appreciate how Knowa assists in managing the pension scheme with features like meeting packs and file management, making it a good way to manage meetings. The dynamic nature ensures I always have the latest version of the meeting pack, and I find managing documentation easy with it. The AI functionality is extremely good. I like Knowa's ease of use and its cross-device compatibility. It's intuitive and the support is superb, providing very fast responses if I have a query. I can use Knowa both in an office environment and on the go, and it's easy to find answers to my questions using AI. I also found the initial setup very easy. Review collected by and hosted on G2.com.

I would love to see the ability to edit documents online, like Word. We use the collaborative documents for reviewing and commenting on documents, such as meeting minutes and this also works well. Review collected by and hosted on G2.com.

Extremely user friendly - easy to use, takes just minutes to create a publish meeting packs. We switched to Knowa in 2025 and have a variety of level of computer literacy amongst our TDs - all were taken through individual virtual training and follow up and all report no issues with use. Review collected by and hosted on G2.com.

Downloading meeting packs (if you have not created) results in many additional pages detailing attendees for each agenda item Review collected by and hosted on G2.com.

I like that Knowa keeps everything all in one place, which makes it easy to use. The customer service from the team is exceptional, and if I ever have a problem, I can just ask. Setting it up was really easy, and I felt entirely supported by the team. Review collected by and hosted on G2.com.

Initially, it does take a little bit of getting used to. But once you know where everything is and how it all works, it works really well. Review collected by and hosted on G2.com.

Ease of use and the help function its intuitive Review collected by and hosted on G2.com.

My only small gripe is that you need to click into the agenda item to add files Review collected by and hosted on G2.com.