This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture.
I think Knova is based on a simple design philosophy: simplifying the help desk agent's job leads to increased productivity, happier clients, and happier employees. Review collected by and hosted on G2.com.
I don't feel anything in Knova for disliking but they should improve their UI design and make user friendly. Review collected by and hosted on G2.com.
Validated through a business email account
This reviewer was offered a nominal gift card as thank you for completing this review.
Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.


