The software is extremely easy to customize, so it fits exactly what my company needs. The cost is also very affordable, especially when you consider what other companies charge for similar tools. On top of that, there’s plenty of customer service support. With my previous CRM, I often had to wait days to hear back from anyone, but with Knockio I get a response almost immediately. Review collected by and hosted on G2.com.

If you’re using the phone number add-on, only one user is able to purchase additional numbers. This can be helpful when you want to control the budget, but it becomes difficult when that one person isn’t available right away. Review collected by and hosted on G2.com.

I use Knockio to manage our sales pipeline and post-sales operations, which helps us automate workflows, generate proposals, and send digital contracts. I really like how it standardizes our sales and operational processes across multiple teams. The automation capabilities are especially valuable, saving us a significant amount of manual work. Using the workflow builder to automate repetitive tasks is great, and the integration with HubSpot and Zapier allows information to flow between our systems without manual data entry. The initial setup was self-explanatory, and the guidance system through the onboarding process was excellent. Review collected by and hosted on G2.com.

I find that some advanced automation workflows require planning before they're fully optimized. Review collected by and hosted on G2.com.

I really appreciate how Knockio connects everything in one place. Before, our canvassing team was juggling multiple apps, which didn't give us the unified experience we have now. With Knockio, there's a significant reduction in missed follow-ups and duplicate work since our field reps and office staff all work from the same information. The initial setup was easy and great, making the transition smooth. Review collected by and hosted on G2.com.

I find the onboarding process can take some time. If there were fewer questions and the setup were more minimal, it would make the process great. Review collected by and hosted on G2.com.

I appreciate how connected every part of the workflow is. Once a project is sold, our team can manage scheduling, documentation, customer communication, and invoicing without moving data between different systems. Uploading photos and keeping notes attached to each project has also improved communication between our office and field crews. The initial setup of Knockio was smooth. It has significantly reduced manual coordination between departments. Review collected by and hosted on G2.com.

I find that some of the more advanced features aren't things I use immediately, so it takes time for me to fully explore everything the platform offers. Review collected by and hosted on G2.com.

I love that Knockio keeps our technicians and office staff on the same page, which has reduced scheduling conflicts and improved customer communication. I like how it helps us complete more jobs each week by coordinating daily service operations effectively. The ability to keep customers updated without endless calls is really appreciated. I also enjoy having records, work orders, invoices, and communication all in one place, which saves our office staff a lot of time. Once everything is configured, daily use is very straightforward. I found the initial setup intuitive. Review collected by and hosted on G2.com.

I find there are quite a few configuration options, so it takes a little time to customize the platform to match our workflow. Review collected by and hosted on G2.com.

I like Knockio for its extremely valuable integrations, which connect it with our existing CRM and automation tools. This has reduced manual data entry and improved data accuracy. I also appreciate how proposal, contracts, communication, and operational tasks stay connected throughout the customer journey. Additionally, its user-friendly setup and easy walkthrough made it simple to get started. Review collected by and hosted on G2.com.

Building more advanced automation workflows requires some planning, especially if you're integrating multiple business systems. Review collected by and hosted on G2.com.

I appreciate Knockio for its excellent customer communication feature, which none of its competitors offer. It allows me to know what all my reps are saying and doing without having to check their phones. I love that it saves all communications, so even if someone quits or gets fired, we can still see previous communication. The simple, one-day transition setup was a big plus too. Review collected by and hosted on G2.com.

A couple of bugs have popped up, but they get fixed and updated daily. Review collected by and hosted on G2.com.

Knockio has been truly beneficial in effectively managing my sales team. Onboarding was simple and now I can see all of their jobs from the first contact until they are closed out.

Jobs are easy to navigate through and move from board to board. All of the contact info is stored and we can call, text, or email within the job, so all communication stays in one place. I no longer have to use multiple systems just to door knock, manage jobs, and communicate. Such a cost saver! Review collected by and hosted on G2.com.

I don’t have one negative thing to say about it. Review collected by and hosted on G2.com.

Knockio has been a great addition for our multi-office company with a large team of door-to-door reps. I love the route optimization feature, which saves our reps significant time each day. The real-time rep tracking is a major plus for managers, allowing us to keep accountability high without micromanaging. The lead management system is clean and simple, letting reps log contacts on the spot. The straightforward interface is easy for new reps to pick up quickly, which is crucial given our frequent onboarding. Customer support has been responsive and genuinely helpful when we've had questions. It's fantastic that Knockio has pulled everything into one platform, eliminating the need to juggle a CRM, a mapping tool, and a group chat separately. Real-time GPS tracking is a game changer for ensuring accountability across multiple locations. Onboarding new reps is much faster because the interface is intuitive. The support team is solid and actually solves problems, not just redirects us to help articles. With Knockio, we're not juggling different apps anymore, making it one of the best decisions we've ever made. The initial setup was smooth and very easy. Review collected by and hosted on G2.com.

That i didn't know about it sooner haha Review collected by and hosted on G2.com.

I like how Knockio makes it easy to keep areas separate for reps in the field and keep customers' individual job details organized. I find the ease of use on the phone app particularly appealing. The app efficiently organizes customer calls with the work phone numbers within the CRM, and if I call or text a customer, the call log and texts are saved within individual jobs. The initial setup was easy, with a demo and an onboarding call to help with the setup process. It's also great that Knockio took the place of three previous apps we used. Review collected by and hosted on G2.com.

No current dislikes Review collected by and hosted on G2.com.