--- title: KloudGin Reviews meta_title: 'KloudGin Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 46 reviews by the users' company size, role or industry to find out how KloudGin works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 46 scale: '5' date_modified: '2026-11-08' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service ---

KloudGin Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

7 months

Perceived Cost

$$$$$

User Insights

Average based on 46 real user reviews.

Implementation Time

7 months

Perceived Cost

$$$$$

KloudGin Reviews (46)

Reviews

KloudGin Reviews (46)

4.5
46 reviews

What do users say?

Generated using AI from real user reviews
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KY
Karam Y.
Business Systems Support Manager
Mid-Market (51-1000 emp.)
"Kloudgin team are above and beyond what we had earlier"
5/5
What do you like best about KloudGin?

Ability to resolve the issues quickly, great support Review collected by and hosted on G2.com.

What do you dislike about KloudGin?

They say yes to everything that we asked so far Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"KloudGin continues to innovate"
3.5/5
What do you like best about KloudGin?

Their customer success team provides ongoing support. The teams ability to customize the platform to fit our growing needs. Review collected by and hosted on G2.com.

What do you dislike about KloudGin?

The contractor mobile application should be more intuitive. Review collected by and hosted on G2.com.

Verified User in Facilities Services
AF
Verified User in Facilities Services
Enterprise (> 1000 emp.)
"Field Service Management tool"
4.5/5
What do you like best about KloudGin?

The Post live customer support is highly responsive and committed to our organization's success. Review collected by and hosted on G2.com.

What do you dislike about KloudGin?

The UI, while improving, is still not as intuitive as other software solutions. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"KloudGin Support is awesome!"
5/5
What do you like best about KloudGin?

User-friendly and quick support! It's very straightforward. Review collected by and hosted on G2.com.

What do you dislike about KloudGin?

I don't see any downside to my role as an admin user. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
AA
Verified User in Airlines/Aviation
Mid-Market (51-1000 emp.)
"KloudGin Web 3.0"
3.5/5
What do you like best about KloudGin?

The system is capable of natively handling most of our business needs from Asset Management to Field Service Management. Review collected by and hosted on G2.com.

What do you dislike about KloudGin?

Although there have been dramatic improvements in the Web 3.0 interface, the interface still has an older not so user friendly feel to it. Review collected by and hosted on G2.com.

TC
Tom C.
Principal
Mid-Market (51-1000 emp.)
"Commercial Service Solutions move to electronic work orders, time keeping, and communication."
5/5
What do you like best about KloudGin?

Kloudgin is able to be set up according to the way my company works. The modules are set up to meet our workflow and to incorporate different communication streams we need to be most efficient and effective. The customer service team has been excellent whenever we have a question or need enhancements to continue the use of the program in our field service business. Review collected by and hosted on G2.com.

What do you dislike about KloudGin?

Originally the reporting did not quite meet our needs, but this has been improved significantly and the ability to create customized reporting is very useful. Review collected by and hosted on G2.com.

Verified User in Industrial Automation
CI
Verified User in Industrial Automation
Enterprise (> 1000 emp.)
"Having evaluated many vendors, Kloudgin is the most comprehensive solution in the market."
4.5/5
What do you like best about KloudGin?

Automated Scheduling, Mobile App, Integration, Analytics, Review collected by and hosted on G2.com.

What do you dislike about KloudGin?

Admin features are limited, customizations are not possible Review collected by and hosted on G2.com.

Vincent L.
VL
Vincent L.
Field Operations Superintendent
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Kloudgin application has created a one stop shop to track all my work orders and inventory."
4.5/5
What do you like best about KloudGin?

I love the integration between GIS and Kloudgin. The system is very user-friendly both on mobile and browser applications. The team is always supportive of our needs and demands. Review collected by and hosted on G2.com.

What do you dislike about KloudGin?

There is no planning schedule module. You only see work orders in a calendar view when scheduled. I would like to see a planning calendar as well to help better schedule. I would also like to have the ability to drag and drop documentation from my computer to the application. Review collected by and hosted on G2.com.

MF
Mary F.
IT Business Architect
Small-Business (50 or fewer emp.)
"Customer Service is extremely responsive and helpful"
5/5
What do you like best about KloudGin?

I love the way we were able to build the system to meet our company's needs best. It is a very user-friendly system that enables our field to capture billable items requiring fewer duplicate data entries. Review collected by and hosted on G2.com.

What do you dislike about KloudGin?

There are a few system limitations with integration that are frustrating, but we have done what is needed to work with around that. Review collected by and hosted on G2.com.

Malissa O.
MO
Malissa O.
Consultant
Mid-Market (51-1000 emp.)
"KloudGin is a great Field Service software for companies that need a flexible and custom solution"
4/5
What do you like best about KloudGin?

I like their custom development design and development team. Review collected by and hosted on G2.com.

What do you dislike about KloudGin?

I dislike the dashboarding and reporting which are lacking. Review collected by and hosted on G2.com.

Questions about KloudGin? Ask real users or explore answers from the community

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GU
Guest User
•
Last activity about 3 years ago

What is KloudGin Field Service and Asset Management used for?

0 Upvotes
1
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Pricing Insights

Averages based on real user reviews.

Time to Implement

7 months

Perceived Cost

$$$$$
KloudGin Features
Calendar
Dispatch
Roles
Location
Employee Communication
Behavior Monitoring
Reports
Analytics
Dashboards
Performance