Khoros Marketing Reviews & Product Details


What is Khoros Marketing?

Khoros, formerly Spredfast + Lithium, is the leading customer engagement platform built to turn siloed knowledge into enterprise value, and customers into contributors. By connecting consumer insights across all departments, Khoros gives companies the ability to run their business with their customers, anticipating their needs and accelerating sales, loyalty, and innovation. With 2,000+ customers, including 52 of the Interbrand 100, and ten offices globally, Khoros powers approximately 500 million digital interactions every day. From social media to online communities and messaging to digital customer care, Khoros helps companies authentically connect with customers throughout their journey. Khoros Marketing enables brands to engage customers with meaningful campaigns that foster loyalty and drive business results. Key benefits include: Scalable Workflows: Orchestrate social campaigns across teams and accounts to drive business results. Actionable Insights: Be in lockstep with your market, your competition, and your audiences. Strong Governance: Proactively govern across your social footprint. Meaningful Analytics: Connect your social performance to larger business objectives.

Write a Review

Khoros Marketing Profile Details

Khoros Marketing Profile Details

Vendor
Khoros
Company Website
Year Founded
2001
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
378
Twitter
@LithiumTech
Twitter Followers
20,826
Show moreShow fewer

Companies Using Khoros Marketing

IBM
VMware
Intuit
LinkedIn
Target
Bank of America
AT&T
Yahoo!
Symantec
Seagate
UnitedHealth Group
PepsiCo

Khoros Marketing Reviews

Filter Reviews
Filter Reviews
Sort by
Ratings
Company Size
User Role
For Category
All Industries
Region
Write a Review
1-25 of 85 total Khoros Marketing reviews

Khoros Marketing Reviews

Write a Review
Filter By
Connections
Show reviews that mention
1-25 of 85 total Khoros Marketing reviews
Copy Review URL
Marketing Manager
Validated Reviewer
Review Source
Copy Review URL
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"have the best experience with Khoros Marketing"

What do you like best?

Khoros Marketing has always been growing and changing with time. I enjoy using this program since it is easy to use, with various features which are interesting and helpful. It is an automated tool with more improved services, faster and more accurate. I also like the support system since the response is quick and have extended articles that can help you to widen your knowledge. Your conversation with your clients or followers is good hence you can respond and follower your clients in real time. This has also been made simple because it has a very simple and easy to use interface. You can also control your messages with this tool and you are capable of seeing who shares your messages as well as where your messages arrives. I also realized that this software can help you schedule posts in advance and this can also be done in multiple accounts. Its functionality is great and you it syncs with posts from elsewhere.

What do you dislike?

Sometimes it is slow, especially when scheduling which is also complicating.

Recommendations to others considering the product:

For the best marketing strategies, especially social media management and others, use Khoros Marketing. It is always there for you.

What problems are you solving with the product? What benefits have you realized?

We are able to reach out to a great number of clients and have a one on one conversations which has greatly improved our business. We are also able to control our posts in every way possible. With this software we have been able to see other companies post, do an analysis and thus coming up with new marketing strategies to defeat them.

Copy Review URL
Marketing Manager
Validated Reviewer
Review Source
Copy Review URL

"My experience on Khoros Marketing"

What do you like best?

Khoros Marketing is an all ways connected software which means that their focus is to know who you are, what you want and how to make you feel heard. It integrates with other business systems such as Brandwatch to give users access to both monitoring and engagement capabilities through their prefered platform of choice. Khoros Marketing has got good interface and dashboards that can be tailored to audiences workflow via filters and acted upon with native functionality. Also has the ability to centrally manage customer engagement securely as well as at scale across social, web, mobile apps and community. Since it is an online software, it enables you to steer questions to a community of advocates that you build and own. Gather ideas from your audience. It is also easy to access and simple to use. Through social media management feature, you can easily manage campaigns, content and responses in one place, with analytics baked in. Easy to set up and configure.

What do you dislike?

Too much training required for one to be able to use it. This increases the expences.

Recommendations to others considering the product:

If you are looking for a software that will help you in your marketing sector, I recommend that you choose Khoros Marketing. It helps in connecting you to your customers and many more advantages.

What problems are you solving with the product? What benefits have you realized?

This software has taught us how to do marketing( find and attract new customers), how to understand our audience as well as being there at every point of need. We have also been able to monitor everything within our business through the help of Khoros Marketing software.

Copy Review URL
Media Specialist
Validated Reviewer
Review Source
Copy Review URL

"Social Media Management tool that is very effective and efficient"

What do you like best?

Incredible measurements/investigation capacities, capacity to screen clients and get profitability reports, particularly useful for network chiefs. Truly like the planning devices and the capacity to make various battles for various areas. Client administration is past extraordinary and work rapidly to take care of issues. Every one of the 4 online life stages can be found in one spot (Facebook, Instagram, Twitter, and Tumblr). It is a simple to utilize stage, quite instinctive. Enables you to spare your inquiry. So on the off chance that you ever need to return and look into a similar individual, you don't need to re-do the whole pursuit process. On the off chance that it is spared, all you need to do it snap and hang tight for it to stack.

What do you dislike?

Genuinely surrey as far as specialized issues. Distributing is spotty. Streams in the inbox bounce around a great deal and once in a while don't enable you to like/react or move a common bookmark without invigorating or logging out and logging back in.

Recommendations to others considering the product:

Ensure you are prepared for some genuine preparing with your group, be tolerant with getting it sloped, and remain near your rep, they can assist you with the customization you'll have to truly influence the stage to sing. I would state out it an attempt. It is a decent source. I for one think that its too simple to utilize. What's more, I have constantly discovered whatever I was searching for.

What problems are you solving with the product? What benefits have you realized?

It helps screen web-based social networking specifies and raise issues rapidly. It additionally monitors to what extent reactions take. This has been an extraordinary expansion to our portfolio for the client administration group, and for network the board and examination. We're ready to pick up such a great amount of knowledge from the insight stage and coordinate those discoveries into our system. Spreadfast has been incredible for the worldwide components of our program. It makes resource sharing so a lot less demanding in light of the fact that it holds the substance inside and that substance can be marked. We likewise use it over the social board for planning.

Copy Review URL
Senior Financial Accountant
Utilities
Validated Reviewer
Review Source
Copy Review URL

"try this"

What do you like best?

its easy to use the program, instant response which enables clients to be served well, it is also easy to schedule social post and with multiple accounts. features such as actionable insights enables you to have all information about the market, competition and the audiences. scalable workflows boosts social campaigns across teams and accounts. well integrated with other softwares. have meaningful analytics as well as strong governance.

What do you dislike?

some of the challenges are breaking down of the system and inaccurate data.

Recommendations to others considering the product:

It is easy and advantageous to use. Give it a try

What problems are you solving with the product? What benefits have you realized?

it has improved our access social channels. it also gives a perfect view of social media channels and standards as well as showing how powerful they are. right now there is clear monitoring of social media marketing.

Copy Review URL
AP
Enterprise
(1001-5000 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Easy to use"

What do you like best?

Spredfast offers enough data in a quick pull to get what you need without having to sift through mass excesses of what you don't. It's a very clean UI and easy to use -- interns can easily jump in if needed, and search strings aren't very touchy.

What do you dislike?

Sometimes I face issues with Spredfast not maintaining the settings that I've saved, rather defaulting to different options. There are also many different ways to go about doing the same thing, which can be both a good and bad thing.

Recommendations to others considering the product:

Great product, but not for super in-depth reporting.

What problems are you solving with the product? What benefits have you realized?

I use Spredfast daily to analyze trends and quickly gauge conversations surrounding my clients. It's a great tool for quickly sending snippets of info to a larger team, and it's very easy and fast to export data. Many other platforms are laggy, slow and inefficient when exporting.

Copy Review URL
AC
Enterprise
(10,001+ employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"It would be great if it worked. "

What do you like best?

It's laid out well and offers solid data.

What do you dislike?

It breaks down regularly. Support is slow.

Recommendations to others considering the product:

Do not use Spredfast. There are better tools for less money. Spredfast does offer unique features that are not often matched, however, the number of issues, difficulty working with support, and overall lack of reliability override any benefits

What problems are you solving with the product? What benefits have you realized?

It provides solid reporting when it works, and it has the functionality to track multiple campaigns across multiple brands and platforms. However, I cannot emphasize enough that this only provides value when it is operating error free. Sadly it never operates error free and our team also expands multiple hours every month, sometimes every week in submitting and following up on support tickets, and waiting on support replies. The majority of support tickets are not resolved same day, and approximately 40% are not even resolved in the same week.

Copy Review URL
AM
Mid-Market
(51-200 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Lots of potential, lots of kinks to work out"

What do you like best?

I love that you can pull in data from Instagram! For the Instagram platform specifically, you can view the Top/Bottom posts based on their engagement metrics, which is a nice and quick insight if you need to fill the client in quickly. It's also great that you can time Dashboards to be sent to to clients daily, weekly, monthly, etc.

What do you dislike?

The data is likely always inaccurate, and it only pulls in boosted posts from Twitter and Facebook, not paid. This is the worst part - having to still pull data natively from those platforms and then combining them with the data pulled from Spredast. There are constant bugs and they change the UI all the time without updating about it - so then you're left to find out where to pull insights by just playing around with it which is such a waste of time. Also, and perhaps the biggest downfall, is the software does not provide historical data. So if you get a new client and want to compare the last quarter to the current one, good luck.

Recommendations to others considering the product:

If you care about data integrity, make sure to cross-check your stats natively!

What problems are you solving with the product? What benefits have you realized?

I use Spredfast to pull raw data for all social platforms in order to analyze the marketing trends for that particular region. When the data is correct, I'm able to see who likes what where, and how much engagement certain posts/copy receive during a given time period.

Copy Review URL
Independent Contractor
Marketing and Advertising
Small-Business
(2-10 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Social media professional using Spredfast more than one year"

What do you like best?

Spredfast was a huge step up from the shared Excel spreadsheets we were using for editorial content planning. The tool gathers all of your channels in one place, helping all of our team-members up to speed across our presences. The new Planner tool helps us track larger campaigns across channels. I'm looking forward to testing the reporting functionality.

What do you dislike?

Spredfast analytics leave a good bit to be desired. The basics are there, if you dig for them, but the setup is unwieldy and can be painful to sort through. This is an area on their roadmap for an upgrade in the coming months, so I'm hopeful that will help significantly. I'm also less than thrilled with the fact that there is a delay on Twitter content as it comes into the Spredfast Conversations tool (their customer service/interaction module). Delays range from 3-5 minutes on average, but that's an eternity if you're trying to exchange information with a customer. We've also had trouble running promoted Facebook posts through the tool because the analytics don't show up in Facebook (natively). Since Facebook analytics are so much more in-depth and useful, we've had to stop promoting posts through Spredfast.

What problems are you solving with the product? What benefits have you realized?

We're using the tool to consolidate our editorial calendar across channels and to conduct and track our customer service engagements.

Copy Review URL
A
Mid-Market
(201-500 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Used Spredfast for the past 4 years and every year it gets better"

What do you like best?

The user experience is super easy to learn and manage. I have to teach 10ish people how to use the product in a few hours before they use and the product makes it easy to do. Our part time staff picks up the product in a very short amount of time making it very easy for me. The customer service and staff at Spredfast are amazing and a reason we keep using them

What do you dislike?

Over the years Spredfast has developed into a product that I have no complaints about. Every year the product evolves and gets better.

Recommendations to others considering the product:

great product that is easy to use. Highly recommend using Spredfast and the customer support is fantastic

What problems are you solving with the product? What benefits have you realized?

Social media monitoring, visulizations, analytics.

Copy Review URL
UF
Enterprise
(10,001+ employees)
Validated Reviewer
Review Source
Copy Review URL

"well rounded social media management tool"

What do you like best?

i may be a little bias considering i was an employee of spredfast for a few years, but it really is a great well rounded tool for managing all of a business's social media channels in one centralized location. conversations is a great platform for seeing all of your comments private messages and DMs at a glance as well as makes it easy to respond and record notes as you scroll through them. intelligence is a high-powered listening tool that allows you to searhc specific social accounts hashtags keywords and handles to get a pulse on the social sphere and see what users are talking about and what happens to be trending.

What do you dislike?

i dislike having to switch between the platforms as it sometimes will switch the initiative you are operating in, and can be dangerous as you may wind up posting to the wrong social account if you arent cognizant of it.

What problems are you solving with the product? What benefits have you realized?

spredfast mitigates the issue of having to access and navigate all of your social channels natively and is a clean user interaface that lets you see everything at a glance.

Copy Review URL
AE
Enterprise
(5001-10,000 employees)
Validated Reviewer
Review Source
Copy Review URL

"Spredfast is a one stop shop that provides information on all social media platforms."

What do you like best?

The things I like -

1. All 4 social media platforms can be found in one place (Facebook, Instagram, Twitter, and Tumblr)

2. It is an easy to use platform, pretty intuitive.

3. Allows you to save your search. So if you ever need to go back and look up the same person, you do not have to re-do the entire search process. If it is saved, all you have to do it click and wait for it to load.

What do you dislike?

I don't think there is much that I dislike about it except that it lacks one of the MOST BASIC info and that is the number of followers a person has on a certain social media platform. I find it funny that they have all these insights but lack this one basic piece of information. if you are ever writing a report, you would want to include that info so I always have to look up their account and check their number of followers.

Recommendations to others considering the product:

I would say - give it a try. It is a good source. I personally find it super easy to use. And I have always found whatever I was looking for.

What problems are you solving with the product? What benefits have you realized?

We often need insights on certain celebrities to make business deals. Spredfast provides a good comprehensive view of their social media standing, how powerful their social platforms are, their geographic reach, demographics of their fans, hashtags most popularly associated with them, etc.

Copy Review URL
US
Enterprise
(5001-10,000 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Great tool for advanced social marketing"

What do you like best?

Fantastic metrics/analytics capabilities, ability to monitor users and receive productivity reports, especially good for community managers. Really like the scheduling tools and the ability to create multiple campaigns for different regions. Customer service is beyond great and work quickly to solve problems.

What do you dislike?

Can be slow and buggy at times, takes 24 hours for labels to attach to posts which can make data pulls difficult. Need 24 hours to pull analytics, so that can be really inconvenient. Learning the platform took my teem awhile, it's a bit complex, but they do have great training resources. Still, I wish it was a more intuitive platform.

Recommendations to others considering the product:

Make sure you are ready for some serious training with your team, be patient with getting it ramped, and stay close to your rep, they can help you with the customization you'll need to really make the platform sing.

What problems are you solving with the product? What benefits have you realized?

This has been a great addition to our portfolio for the customer service team, and for community management and analytics. We're able to gain so much insight from the intelligence platform and integrate those findings into our strategy.

Spreadfast has been great for the global elements of our program. It makes asset sharing so much easier because it holds the content internally and that content can be labeled. We also use it across the social board for scheduling.

Copy Review URL
UI
Enterprise
(5001-10,000 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Great functionality, but has technical issues"

What do you like best?

Great publishing and community management functionality. Fairly easy to use interface with lots of workflow features.

What do you dislike?

Fairly buggy in terms of technical issues. Publishing is spotty. Streams in the inbox jump around a lot and sometimes don't allow you to like/respond or move a shared bookmark without refreshing or logging out and logging back in.

Analytics functionality is really behind other platforms. It's not customizable at all in terms of metrics or charts/graphs, does not cover cross-channel performance, and does not have an ability to create dashboards. Export options are also extremely limited.

What problems are you solving with the product? What benefits have you realized?

We use Spredfast as our primary tool for publishing and community management. Since analytics capabilities are limited, we have to go outside of the tool for this functionality.

Copy Review URL
Client Engagement Manager
Marketing and Advertising
Small-Business
(11-50 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Best-in-class for monitoring"

What do you like best?

We primarily use Spredfast for monitoring social media channels for a client. It provides a nice interface for keeping tabs on all social media channels, and lets us quickly and easily notify our client when there is an issue they need to address. It's also great for keeping track of how long it takes you to respond - a must-have for major companies looking to optimize their social care.

What do you dislike?

The interface can be a bit clunky at times. Unless you do the training, some of the options can be a bit opaque. However, the trainings were nice and walked us through the entire process.

Recommendations to others considering the product:

Definitely go through the training! It makes a big difference in how well you're able to use the program and accomplish your goals. It does so much more than social care monitoring, as well, which is very useful for clients looking for an all-in-one social media solution.

What problems are you solving with the product? What benefits have you realized?

It helps monitor social media mentions and escalate problems quickly. It also keeps track of how long responses take.

Copy Review URL
UF
Enterprise
(10,001+ employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"A lot of potential we aren't using"

What do you like best?

This program makes it great when you have multiple people working within a social account. Easy to see who is doing what, create campaigns, monitor success.

What do you dislike?

I found it very cumbersome to set up the feeds I wanted to watch. I also don't like the retweeting options, so I often will do that from Tweetdeck

What problems are you solving with the product? What benefits have you realized?

It's great to be able to see if anyone has taken a tweet and assigned themselves to it. Also good to see a plan for the week and what we have planned to share on social. I think this would work best in an environment where you need to assign tweets or posts out to certain departments to handle, more customer service oriented.

Copy Review URL
UR
Enterprise
(10,001+ employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"spredfast, easy to use and share"

What do you like best?

the intelligence tool is the best part. Not only does it give you trending terms and content by platform but it also shows things like share of voice and geo.

What do you dislike?

I wish the content would load quicker. Sometimes it seems to get "suck"

Recommendations to others considering the product:

make sure you plan on using this tool, not merely just a "nice to have"

What problems are you solving with the product? What benefits have you realized?

We are using this tool to better measure our social efforts across all platforms. We have realized improvements to content and campaigns based on each platform by pairing with merchandising and sales more effectively.

Copy Review URL
UH
Enterprise
(10,001+ employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Useful tool for organizing social media posts all in one place"

What do you like best?

I like that I have the ability to do everything that I need to do on one platform, rather than having to go to each individual social media page.

What do you dislike?

The analytics can be confusing when new to the program.

Recommendations to others considering the product:

Take plenty of time to familiarize yourself with the program before actually scheduling posts with it.

What problems are you solving with the product? What benefits have you realized?

I am able to schedule social media posts all from one platform. It improves efficiency in that sense. I am also able to look at all the analytics in one place, making it much easier to see our post impressions.

Copy Review URL
Social Media Manager
Marketing and Advertising
Small-Business
(2-10 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Great Service for Social Media Scheduling"

What do you like best?

I love the ease of scheduling out our social media posts days and weeks in advance. I also like the option to submit posts for approval before publishing.

What do you dislike?

The analytics portion of it tends to "break down" a lot. At least once a month, our posts won't register link clicks and we'll have to go through the process of re-authenticating our Bit.ly account to fix it. Also, failed posts happen more than we'd like (maybe once a month).

What problems are you solving with the product? What benefits have you realized?

We save a lot of time with scheduling our social media content to multiple pages and platforms. We also solve our need to have each posts approved before posting.

Copy Review URL
Resource Marketing Development Specialist (Temporary)
Non-Profit Organization Management
Mid-Market
(201-500 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Spredfast knows what's up!"

What do you like best?

Content Calendar, roles and team collaboration. Publishing, listening, and analytics all in one. Easy to use when publishing. Creates nice reports.

What do you dislike?

One of the earliest to offer full social monitoring, analytics, and publishing, they've come a long. Way. There were some bugs at first, but they've gotten better. Can be a bit pricey.

Recommendations to others considering the product:

Spredfast is a great too. Highly recommend shopping around because it will be too robust for some.

What problems are you solving with the product? What benefits have you realized?

Allows multiple users across the enterprise to access and publish to our social accounts without having to give them passwords, etc. Contents managment, social media ROI, and more!

Copy Review URL
AM
Mid-Market
(501-1000 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Great for Social Customer Service"

What do you like best?

The ability to filter content by platform, engage without logging in natively, and the ability to apply labels to content for analytics makes this an easy platform to manage social customer service.

What do you dislike?

Whenever there is increased volume, the tool has been known to lag slightly. It does not impair the ability to get the job done - but it would be a nice permanent fix

Recommendations to others considering the product:

Great for analytics and the need to label content or archive it once handled. Not all platforms offer content labels or the option to archive content that has been resolved.

You can also see the content through other streams - but you know that if it is not in the "inbox" stream then it has been resolved. Great feature!

What problems are you solving with the product? What benefits have you realized?

Social media management, social anaytics, social media monitoring and social customer service.

Copy Review URL
Executive Assistant
Media Production
Validated Reviewer
Review Source
Copy Review URL

"Spredfast review"

What do you like best?

I love how it simple it is for users to register and use. It makes networking and communicating easy and in my job that is a very appreciated quality.

What do you dislike?

Not much. I used it at my old job, so I guess my biggest complaint is that one time customer service took a really long time.

What problems are you solving with the product? What benefits have you realized?

Networking and how to expanding how we communicate with suppliers and managers. I have realized that at this day and age communication through technology is key and Spredfast has tapped that model and makes it easier for me in my day-to-day.

Copy Review URL
Co-Founder
Marketing and Advertising
Mid-Market
(51-200 employees)
Validated Reviewer
Review Source
Copy Review URL

"Extremely robust with features, sometimes lacking on the details"

What do you like best?

I like the layout of the streams and overall, the product does the job well as long as you have it set up well. I think that the customization of the streams is pretty well built and thought out. It allows for a variety of use scenarios. Also, once you have it set up correctly with the proper account sets and initiatives, setting up and introducing new users the system is quite easy and smooth. I think the most difficult thing is setting the initiatives and account sets so it's working correctly in the system.

What do you dislike?

It's extremely slow, even on a fast machine. Things just take a while. I'd say there are little things too that just don't make sense. Like why couldn't you post the same message to multiple outlets at the same time and edit them differently.

Recommendations to others considering the product:

Good for big teams and companies. Not great for smaller teams.

What problems are you solving with the product? What benefits have you realized?

Mostly social customer services and brand monitoring.

Copy Review URL
AB
Mid-Market
(51-200 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Avoid At All Costs"

What do you like best?

The thing I like best about Spredfast is that we're moving to another platform.

What do you dislike?

I dislike everything about Spredfast. Posts for Facebook failing, contest entry page getting mysteriously deleted, the face that they use their own "language" to talk about their products which makes it almost impossible to teach people on your team how to use it, and their very very very very slow customer support that first attempts to blame you for the problem or pretend the problem doesn't exist.

Recommendations to others considering the product:

Do. Not.

What problems are you solving with the product? What benefits have you realized?

We WOULD be solving the problem of creating and executing contests, pulling together UGC in a presentable way, and scheduling social posts IF it worked.

Copy Review URL
EH
Enterprise
(1001-5000 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Solid product, easy to work with"

What do you like best?

Constant updates and product roadmap; agile platform; integrates with existing tools

What do you dislike?

not much to dislike, at the end of the day it is a preference play based on internal users' comfort level with the tool

Recommendations to others considering the product:

The tool basically comes down to the preference of your internal users. The platform has a lot of seamless integration connectors with various 3rd party which enables you to connect and integrate with the common CRM applications.

What problems are you solving with the product? What benefits have you realized?

Content operations (scheduling, visibility, analytics)

Copy Review URL
UR
Mid-Market
(501-1000 employees)
Validated Reviewer
Review Source
Copy Review URL

"Easy to Use and Effective!"

What do you like best?

I love how easy the platform is to use! Our customer partner is quick to respond and very helpful. The authorization process for posts is straightforward and simple. There are so many options available to us as far as what we can do with our social media accounts.

What do you dislike?

There are some limitations to the types of social media contests they can run, but that's to be expected. Sometimes the dashboard can be a little buggy, but they are quick to fix these issues.

What problems are you solving with the product? What benefits have you realized?

Spredfast helps us solve our issue of organizing social media posts. It allows us to build a calendar of our posts and send them through authorization processes if needed. We are realizing the benefits of increased followers and likes on social media platforms like Facebook and conversions through our posts!

Khoros Marketing Features

  • Social Measurement
  • Sentiment Scoring
  • Influencer Identification
  • Social Reporting
  • Social Listening
  • Social Analytics

Khoros Marketing User Ratings

7.4
Ease of Use
Average: 8.6*
7.7
Quality of Support
Average: 8.6*
7.3
Ease of Setup
Average: 8.5*
* Social Media Suites Category
Do you work for Khoros Marketing?