Keycafe Reviews & Product Details

The peace of mind of knowing keys are stored securely and easy usage. The mobile app is stellar - I am able manage access or create new users within seconds using my phone as well as see the history of the keys. Review collected by and hosted on G2.com.

No real con comes to mind. The only con would be if there is a huge key fob with a bunch of keys attached to it - that it may be a little too big to fit into the box. We had this issue, but found out that all except two of the keys needed to actually be there and it all fits now. Review collected by and hosted on G2.com.

Vehicle Management. Reporting of who and when keys were removed or put back. Missing keys...who had them last. Employees that have the Keycafe app on their phone can view what vehicles are available and which ones are out. Admin/Manager has remote access of Keycafe and can open the box without being onsite if required. Review collected by and hosted on G2.com.

Rare occurrence but, we have lost connection to Keycafe. It could be our network, we just don't know. Again extremely rare. Review collected by and hosted on G2.com.

I like the ability to create multiple users and form groups of vehicles by users, which makes it easier to control who has access to which vehicle and allows you to know who took what thanks to the vehicle's history. Moreover, the initial installation of Keycafe was very simple, the instructions are clear, and the support is responsive in case of problems. Review collected by and hosted on G2.com.

The awkward point concerns users' mistakes when they enter their code and choose the wrong vehicle. If the user does not take the keys from the box, it considers them as no longer there, and thus they no longer appear in the list. Review collected by and hosted on G2.com.

KeyCafe has been pretty easy to implement for our staff. The simplicity of checking keys in and out is the best feature. There is an easy process to train new users, and the audit trail is important to our agency. Review collected by and hosted on G2.com.

Occasionally, the key boxes get stuck in the closed position. We also feel like the permissions could be expanded for users. Review collected by and hosted on G2.com.

I have been using the KEYCAFE key management system for three years now within my company, John Cockerill. The device is reliable, easy to use, and perfectly suited to our operational needs. The customer service is also very responsive and efficient, always available to provide quick and relevant support. I highly recommend this solution. Review collected by and hosted on G2.com.

Slight disconnection of the unit when the outside temperature is low. Review collected by and hosted on G2.com.

We use a lower to manage the keys of our park: kick, offices, cars etc.. Every user can access only to the keys he need and we can keep track of all the movements. Review collected by and hosted on G2.com.

I only wish they would make discounted plan for who have more lockers, so not to have to pay for each one full price Review collected by and hosted on G2.com.

What I liked most about Keycafe was how convenient and easy it is to use. The self-service lockers make key pickup and drop-off simple, even outside of normal business hours. The app is intuitive, instructions are clear, and the whole process feels secure and reliable. It’s especially useful for short-term rentals or businesses that need flexible access without coordinating schedules. Review collected by and hosted on G2.com.

What I liked least was that availability can be limited depending on location. If there isn’t a locker nearby, it can be inconvenient. Also, while the system usually works smoothly, any technical issue (like a delayed code or locker problem) can be stressful since access depends entirely on the technology. Review collected by and hosted on G2.com.

I really like Keycafe for its simplicity and speed. It's super helpful in tracking who has which keys, when the keys were checked out, and when they were returned. It also lets me know who the last driver was, which is extremely convenient. The initial setup was very easy too. Review collected by and hosted on G2.com.

The only issue we've had is if the internet goes down and/or servers go down, it puts you in a bind. The servers are more of an issue going down because offline codes won't work. That's only happened one time and was solved in 2 hours. Review collected by and hosted on G2.com.

The ease of setup, customer support, and overall cost have been great and fit our needs and budget. When we had issues with the setup, Customer Service responded quickly and helped right away. Review collected by and hosted on G2.com.

The only issue we've run into is that our keycards are in plastic holders, so they can be attached to the fob as well as a hard key. The card can sometimes get stuck in the bin, and to get it out, we have to dismount the box and open it from the back. Review collected by and hosted on G2.com.

What I appreciate most about Keycafe is its ease of use. The system is extremely easy to use, almost intuitive. It is what one might call 'user-friendly'. Moreover, it was really very easy to set up as soon as it was received. In just a few clicks, we were able to configure the system and activate the boxes remotely. Installing everything in our offices was also simple; it was enough to screw them to the wall and plug them into a power outlet. Nothing complicated, anyone could do it. Review collected by and hosted on G2.com.

Everything is going well with them Review collected by and hosted on G2.com.