Relatively easy setup - support was great during the process Review collected by and hosted on G2.com.

Sometimes not all the tags are visible when you go on the website, only a selected number are. I find this confusing. Review collected by and hosted on G2.com.

What I like best about Ketch is how intuitive and user-friendly the platform is while still offering powerful privacy and data governance capabilities. Review collected by and hosted on G2.com.

While Ketch is a strong platform overall, there are a few areas that could be improved. Some of the more advanced features have a learning curve, especially for new users who aren't familiar with privacy and compliance workflows. Review collected by and hosted on G2.com.

I worked with Ketch to set up our cookie consent, and the experience was very positive. I found the platform easy to navigate, and their customer support, particularly Kara Kennedy, was excellent. Kara was responsive, easy to work with, and I always felt comfortable reaching out with questions. The combination of a user-friendly platform and exceptional support made the process much less daunting. I also appreciated being able to create a custom experience for our users and how seamlessly the cookie consent integrated with our brand. Additionally, Ketch allowed me to create custom templates for cookie consents across different properties, which was a great feature. The initial setup of Ketch was very easy, and I would definitely recommend it to others. Review collected by and hosted on G2.com.

Nothing to report Review collected by and hosted on G2.com.

Ketch has been an invaluable partner, with a fantastic platform and strong technology. The UX/UI is intuitive and easy to navigate, and the artificial intelligence features are impressive and genuinely helpful for configurations across the board. They offer integrations with all the tools in our tech stack, and everything connects seamlessly.

The technology is first-class: it reliably supports our robust consent needs and handles high-volume workloads with ease. I’ve been really impressed with the quality of the product and the service we’ve received at this price point, and I feel the ROI is very high. The onboarding process was clear, precise, and well-defined, and above all, the support from the Ketch team has been best in class. I can’t speak highly enough of the technical expertise, responsiveness to our needs, and the professionalism of our CSM. Review collected by and hosted on G2.com.

There’s nothing I dislike about Ketch. Like any new and emerging technology, there’s a learning curve, but Ketch made it manageable and helped speed up the process. Review collected by and hosted on G2.com.

I like how easy Ketch is to use. As a lawyer, I can log on and easily understand everything, follow along, check the audit log, and do everything I need to without having a lot of knowledge about the back end of a website. I also appreciate that Ketch is constantly updating and staying on top of privacy news and legislation, which helps me ensure my company is in compliance without having to do the research. Using the audit log is really helpful, especially when responding to data privacy requests from consumers. The initial setup was very seamless, and we felt very supported throughout the whole process. All of our questions were answered. Review collected by and hosted on G2.com.

I think the audit log could maybe be easier to track. Having to have a consumer look up their ID can be challenging. I also think that it could be improved by making it less complicated, putting some features behind the advanced settings so we can focus on the most imporant things. Review collected by and hosted on G2.com.

Ketch is most helpful by setting the standards for privacy compliance across all regions that have varying privacy regulations. Having those baselines covered meant that I could focus on adding the specific touches to make it look like it was a dedicated piece of our environment.

The templating system let's me create a UI that matches our brand identity. The flexible deployments and regional targeting mean that I can create the right setup for each user and know that those experiences will be delivered to the correct users every time.

The script doesn't impact performance of our website and the documentation and support answered all of our questions as we created each deployment and target region. Review collected by and hosted on G2.com.

The templating system doesn't have awareness between the different modalities so there's a lot of copying and pasting that needs to be repeated for every theme. The good news is that once that's done the one time all subsequent deployments can use the same themes so the actual outlay is pretty low. Review collected by and hosted on G2.com.

The tool is incredibly advanced and intuitive, but what’s even more valuable is the wonderful team they’ve brought together to help build it and train users on it. Their support feels unmatched compared with any other privacy platform on the market. Review collected by and hosted on G2.com.

Although it’s very comparable to competitors, the cost of the tool can be prohibitive for smaller players in the market who are looking for a reliable, advanced solution but don’t have the budget for a higher-priced option. Review collected by and hosted on G2.com.

Much easier to use than our previous vendor. It integrates with Google Tag Manager and is quick to set up. Happy with pricing as well Haven't spent much time with it but looking forward to using it more. Review collected by and hosted on G2.com.

The UI/UX is mostly great, but there are a few areas that need more fleshing out. Also, not a fan of jargon, which you'll find a little here. Review collected by and hosted on G2.com.

I love the simplicity of Ketch, especially with its integration and design. It's easy to put onto a website and complies effortlessly with regulations worldwide. I really appreciate the tracking system, which works well for monitoring when people accept cookies. The simplicity means there's not a lot of brainpower needed, and everything is available on the dashboard. Review collected by and hosted on G2.com.

I found integrating the new team to be quite difficult initially. It was pretty challenging to transfer onto the website, and changing simple things like colors and borders felt like a whole process. If that could be made a lot simpler, it would be very good. Review collected by and hosted on G2.com.

I like how easy it is to manage our jurisdictions and stay up to date with new privacy regulations using Ketch. There is a regulations page that updates frequently with new privacy laws that are coming online. Additionally, the initial setup of Ketch was very easy, which enhanced our overall experience. We feel that the tool is a good value relative to the price and we liked being able to customize the contract to get the features we needed. We evaluated several large vendors before purchasing Ketch. Review collected by and hosted on G2.com.

I wish it wouldn't pull in tags that aren't in use and are turned off in our Google Tag Manager. Review collected by and hosted on G2.com.