---
title: Kangaroo Rewards Reviews
meta_title: 'Kangaroo Rewards Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 72 reviews by the users' company size, role or industry to
  find out how Kangaroo Rewards works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 72
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: Demand Generation
  url: https://www.g2.com/categories/demand-generation
---


# Kangaroo Rewards Reviews
**Vendor:** Kangaroo  
**Category:** [Loyalty Management Software](https://www.g2.com/categories/loyalty-management)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 72
## About Kangaroo Rewards
Drive customer loyalty and growth with Kangaroo Rewards, a leading omnichannel loyalty engine trusted by thousands of SMBs and Fortune 500 companies. Craft hyper-personalized engagement with targeted rewards, automated marketing, and your own branded app. Witness average order values soar as customers feel valued, spend more, and return for more. Streamline operations with effortless setup and expert support. Our laser-focused data insights optimize your program, maximize ROI, and fuel pure profit. Kangaroo integrates with leading POS, eCommerce, and marketing platforms like Shopify, Lightspeed, Magento, and Mailchimp. Book a demo today!



## Kangaroo Rewards Pros & Cons
**What users like:**

- Users commend the **friendly and responsive customer support** of Kangaroo Rewards, enhancing their overall experience significantly. (23 reviews)
- Users find **Kangaroo Rewards easy to use** , enhancing customer loyalty and providing a seamless experience. (17 reviews)
- Users find Kangaroo Rewards to be **incredibly helpful** , enhancing customer engagement and providing excellent support. (9 reviews)
- Users appreciate the **all-in-one platform** of Kangaroo Rewards, enhancing customer engagement with its seamless features and support. (5 reviews)
- Users value the **easy setup** of Kangaroo Rewards, finding the integration process straightforward and user-friendly. (5 reviews)
- Users appreciate the **easy integration** of Kangaroo Rewards with existing systems, enhancing overall usability and customer support. (4 reviews)
- Users find Kangaroo Rewards to be an **efficient and user-friendly platform** that enhances customer engagement and loyalty. (4 reviews)
- User Interface (4 reviews)
- Engagement (3 reviews)
- Loyalty Programs (3 reviews)

**What users dislike:**

- Users find the **difficult setup** of Kangaroo Rewards confusing, requiring additional guidance for effective implementation. (3 reviews)
- Users find **navigation issues** with the Kangaroo Rewards app, making setup and tracking cumbersome and inefficient. (3 reviews)
- Users note a **lack of customization** in discount settings, emphasizing the need for more adjustable features. (2 reviews)
- Users find the **limited reporting** capability of Kangaroo Rewards hinders their ability to analyze offers effectively. (2 reviews)
- Users find the **poor usability** of Kangaroo Rewards frustrating, particularly with tracking performance and managing campaigns. (2 reviews)
- Data Accessibility (1 reviews)
- Users find the **API prices a bit high** , but still consider Kangaroo Rewards the best overall. (1 reviews)
- Manual Processes (1 reviews)
- Slow Performance (1 reviews)
- Users experience **technical issues** with PayPal linking, causing frustration and disruptions during use of Kangaroo Rewards. (1 reviews)


## Kangaroo Rewards Discussions
  - [What is the purpose of a rewards program?](https://www.g2.com/discussions/what-is-the-purpose-of-a-rewards-program) - 1 comment
  - [How much does kangaroo rewards cost?](https://www.g2.com/discussions/how-much-does-kangaroo-rewards-cost) - 1 comment

- [View Kangaroo Rewards pricing details and edition comparison](https://www.g2.com/products/kangaroo-rewards/reviews?page=5&section=pricing&secure%5Bexpires_at%5D=2026-08-07+06%3A59%3A32+-0500&secure%5Bsession_id%5D=7158ecb4-ded6-4a45-b28e-9b55ed4127c2&secure%5Btoken%5D=1d6dca23ce158f841faba682c019e9212f7d6cdfd5e16ce25937ace7738cc6ad&format=llm_user)
## Kangaroo Rewards Integrations
  - [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews)
  - [Alice POS](https://www.g2.com/products/alice-pos/reviews)
  - [Amazon API Gateway](https://www.g2.com/products/amazon-api-gateway/reviews)
  - [Amazon Marketplace Services](https://www.g2.com/products/amazon-marketplace-services/reviews)
  - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews)
  - [Constant Contact](https://www.g2.com/products/constant-contact/reviews)
  - [Discord](https://www.g2.com/products/textaify-discord/reviews)
  - [Ecwid](https://www.g2.com/products/ecwid/reviews)
  - [Gorgias](https://www.g2.com/products/gorgias/reviews)
  - [Heartland Retail](https://www.g2.com/products/heartland-retail/reviews)
  - [Klaviyo](https://www.g2.com/products/klaviyo/reviews)
  - [Lightspeed Golf](https://www.g2.com/products/lightspeed-golf/reviews)
  - [Lightspeed Retail](https://www.g2.com/products/lightspeed-retail/reviews)
  - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews)
  - [Mindbody](https://www.g2.com/products/mindbody/reviews)
  - [Pepperi](https://www.g2.com/products/pepperi/reviews)
  - [Shopify](https://www.g2.com/products/shopify/reviews)
  - [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews)
  - [WooCommerce](https://www.g2.com/products/woocommerce/reviews)

## Kangaroo Rewards Features
**Loyalty Experience**
- Loyalty Engine
- Rewards
- Membership
- Personalization
- Gamification
- Loyalty Cards

**Loyalty Platform**
- Communication Tools
- Customer Relationship Management (CRM)
- Loyalty Analytics
- Localization
- Integrations
- Gift Card Management
- Membership Management
- Discount Management
- Survey/Poll Management
- Rewards Management
- Promotions Management
- eCommerce Management
- Campaign Management
- Communication Management

**Agentic AI - Loyalty Management**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Additional Functionality**
- Customizable Templates
- AI Copilot
- Transaction History
- SMS Marketing
- Referral Tracking
- Customizable Branding
- Customer Surveys
- Member Portal
- Campaign Planning
- Client Portal
- Loyalty Program
- Email Marketing
- Customer History
- Activity Dashboard
- Performance Metrics
- Multi-Campaign
- Engagement Tracking
- Customer Profiles
- Social Promotion
- Customer Segmentation
- Customer Database
- API
- Point of Sale (POS)
- Generative AI
- Multi-Channel Marketing
- Customer Activity Tracking

## Top Kangaroo Rewards Alternatives
  - [Smile.io](https://www.g2.com/products/smile-io/reviews) - 4.6/5.0 (452 reviews)
  - [LoyaltyLion](https://www.g2.com/products/loyaltylion/reviews) - 4.6/5.0 (610 reviews)
  - [SAP Engagement Cloud (formerly SAP Emarsys)](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews) - 4.2/5.0 (615 reviews)

