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Compare Kangaroo Rewards and Smile.io

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At a Glance
Kangaroo Rewards
Kangaroo Rewards
Star Rating
(45)4.6 out of 5
Market Segments
Small-Business (72.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$99.00 1 License Per Month
Free Trial is available
Browse all 3 pricing plans
Smile.io
Smile.io
Star Rating
(394)4.6 out of 5
Market Segments
Small-Business (92.4% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free
Browse all 5 pricing plans

Kangaroo Rewards vs Smile.io

When assessing the two solutions, reviewers found Smile.io easier to use, set up, and administer. However, reviewers preferred doing business with Kangaroo Rewards overall.

  • Reviewers felt that Kangaroo Rewards meets the needs of their business better than Smile.io.
  • When comparing quality of ongoing product support, reviewers felt that Smile.io is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Smile.io over Kangaroo Rewards.
Pricing
Entry-Level Pricing
Kangaroo Rewards
Core
$99.00
1 License Per Month
Browse all 3 pricing plans
Smile.io
Free
Free
Browse all 5 pricing plans
Free Trial
Kangaroo Rewards
Free Trial is available
Smile.io
No trial information available
Ratings
Meets Requirements
8.9
36
8.7
386
Ease of Use
8.5
39
9.1
391
Ease of Setup
9.0
36
9.2
374
Ease of Admin
8.3
26
9.2
272
Quality of Support
9.4
36
9.5
364
Has the product been a good partner in doing business?
9.5
26
9.3
266
Product Direction (% positive)
9.0
36
9.1
381
Features by Category
9.6
23
7.8
356
Loyalty Experience
9.9
23
9.0
354
9.8
23
8.9
353
9.8
23
8.4
345
9.5
22
8.0
342
9.4
18
6.9
336
9.1
20
6.7
330
Loyalty Platform
9.0
21
7.9
340
9.7
21
8.1
337
9.3
22
8.1
336
9.4
19
7.6
327
9.4
20
8.4
336
Agentic AI - Loyalty Management
10.0
5
7.1
121
10.0
5
8.0
122
10.0
5
7.1
120
10.0
5
7.1
122
Not enough data
6.5
14
Agentic AI - Customer Advocacy
Not enough data
6.9
13
Not enough data
6.7
13
Not enough data
6.0
14
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Kangaroo Rewards
Kangaroo Rewards
Smile.io
Smile.io
Kangaroo Rewards and Smile.io are categorized as Loyalty Management
Unique Categories
Kangaroo Rewards
Kangaroo Rewards has no unique categories
Smile.io
Smile.io is categorized as Customer Advocacy
Reviews
Reviewers' Company Size
Kangaroo Rewards
Kangaroo Rewards
Small-Business(50 or fewer emp.)
72.7%
Mid-Market(51-1000 emp.)
25.0%
Enterprise(> 1000 emp.)
2.3%
Smile.io
Smile.io
Small-Business(50 or fewer emp.)
92.4%
Mid-Market(51-1000 emp.)
7.6%
Enterprise(> 1000 emp.)
0%
Reviewers' Industry
Kangaroo Rewards
Kangaroo Rewards
Retail
39.5%
Food & Beverages
14.0%
Automotive
7.0%
Apparel & Fashion
7.0%
Health, Wellness and Fitness
4.7%
Other
27.9%
Smile.io
Smile.io
Retail
35.1%
Apparel & Fashion
12.2%
Consumer Goods
8.7%
Cosmetics
7.9%
Food & Beverages
7.6%
Other
28.5%
Alternatives
Kangaroo Rewards
Kangaroo Rewards Alternatives
LoyaltyLion
LoyaltyLion
Add LoyaltyLion
SAP Emarsys
SAP Emarsys
Add SAP Emarsys
Xoxoday
Xoxoday
Add Xoxoday
Salesforce Marketing Cloud
Salesforce Marketing Cloud
Add Salesforce Marketing Cloud
Smile.io
Smile.io Alternatives
Yotpo
Yotpo
Add Yotpo
LoyaltyLion
LoyaltyLion
Add LoyaltyLion
ReferralCandy
ReferralCandy
Add ReferralCandy
Birdeye
Birdeye
Add Birdeye
Discussions
Kangaroo Rewards
Kangaroo Rewards Discussions
How much does kangaroo rewards cost?
1 Comment
Fady R.
FR
Kangaroo starts at $59/month and increases depending on requirements. The price varies depending on whether you require a simple out-of-the-box loyalty...Read more
What is the purpose of a rewards program?
1 Comment
Valerie S.
VS
The main purpose of a rewards program is to attract and retain customers by rewarding them for their loyalty. When customers enjoy special perks, discounts,...Read more
Monty the Mongoose crying
Kangaroo Rewards has no more discussions with answers
Smile.io
Smile.io Discussions
Is smile IO for free?
1 Comment
Official Response from Smile.io
Smile.io offers a free plan for up to 200 monthly orders. With this free plan, commerce brands can launch a points program, a referral program with basic...Read more
What is JS smile io?
1 Comment
Official Response from Smile.io
You view a breakdown of what you can do with the JavaScript SDK disabled vs enabled on Smile.io here at our help articles:...Read more
What are Smile rewards?
1 Comment
Official Response from Smile.io
Smile rewards is a loyalty platform for commerce brands on Shopify, Shopify Plus and BigCommerce. The platform enables brands to provide easy-to-use rewards...Read more