--- title: Juspay Reviews meta\_title: 'Juspay Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 14 reviews by the users' company size, role or industry to find out how Juspay works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 14 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Payment url: https://www.g2.com/categories/payment --- ### Juspay Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Juspay for processing payments and accessing supportive features. [(3 mentions)](https://www.g2.com/products/juspay/reviews?filters%5Bsentiment_snippet%5D=1038720&qs=pros-and-cons#reviews) Users appreciate the **easy payments** with Juspay, praising the convenience of sending, receiving, and tracking money. [(2 mentions)](https://www.g2.com/products/juspay/reviews?filters%5Bsentiment_snippet%5D=1038087&qs=pros-and-cons#reviews) Users value the **excellent customer support** of Juspay, praising their team's responsiveness and customization efforts. [(1 mentions)](https://www.g2.com/products/juspay/reviews?filters%5Bsentiment_snippet%5D=1038482&qs=pros-and-cons#reviews) Users appreciate the **customization features** of Juspay, especially the tailored support panel and smart routing for payments. [(1 mentions)](https://www.g2.com/products/juspay/reviews?filters%5Bsentiment_snippet%5D=1038135&qs=pros-and-cons#reviews) Users appreciate the **secure and efficient payment gateway** of Juspay, benefiting from its scalability and satisfactory refund process. [(1 mentions)](https://www.g2.com/products/juspay/reviews?filters%5Bsentiment_snippet%5D=2303886&qs=pros-and-cons#reviews) Users often face **payment issues** like stuck windows and unexpected downtime, complicating transactions and integration. [(2 mentions)](https://www.g2.com/products/juspay/reviews?filters%5Bsentiment_snippet%5D=1037625&qs=pros-and-cons#reviews) Users report a lack of **email notifications during maintenance** , leading to disruptions in UPI payment processing. [(1 mentions)](https://www.g2.com/products/juspay/reviews?filters%5Bsentiment_snippet%5D=1038031&qs=pros-and-cons#reviews) Users experience **integration issues** with Juspay, facing downtime during maintenance and lacking necessary API support. [(1 mentions)](https://www.g2.com/products/juspay/reviews?filters%5Bsentiment_snippet%5D=1037446&qs=pros-and-cons#reviews) Users find the **navigation difficult** due to Juspay's limited features, which complicates their overall experience. [(1 mentions)](https://www.g2.com/products/juspay/reviews?filters%5Bsentiment_snippet%5D=1037348&qs=pros-and-cons#reviews) Users report experiencing **transaction issues** , with payment windows freezing and timer problems causing frustration. [(1 mentions)](https://www.g2.com/products/juspay/reviews?filters%5Bsentiment_snippet%5D=2303897&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Juspay ##### 1. Ease of Use Users appreciate the **ease of use** of Juspay for processing payments and accessing supportive features. [ See 3 mentions ](https://www.g2.com/products/juspay/reviews?filters%5Bsentiment_snippet%5D=1038720&qs=pros-and-cons#reviews) See Related User Reviews ![Shagun V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shagun V.") SV Shagun V. Small-Business (50 or fewer emp.) 4.0/5 "A great payment experience and one stop solution" What do you like about Juspay? I like how it is so easy to use to process online payments and comfortable the customore support experience was. ![Mihir M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mihir M.") MM Mihir M. Mid-Market (51-1000 emp.) 4.5/5 "Easy fetching of details" What do you like about Juspay? Sending and receiving money and tracking was made easy due to this aggregator. ##### 2. Easy Payments Users appreciate the **easy payments** with Juspay, praising the convenience of sending, receiving, and tracking money. [ See 2 mentions ](https://www.g2.com/products/juspay/reviews?filters%5Bsentiment_snippet%5D=1038087&qs=pros-and-cons#reviews) See Related User Reviews ![Shagun V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shagun V.") SV Shagun V. Small-Business (50 or fewer emp.) 4.0/5 "A great payment experience and one stop solution" What do you like about Juspay? I like how it is so easy to use to process online payments and comfortable the customore support experience was. ![Mihir M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mihir M.") MM Mihir M. Mid-Market (51-1000 emp.) 4.5/5 "Easy fetching of details" What do you like about Juspay? Sending and receiving money and tracking was made easy due to this aggregator. ##### 3. Customer Support Users value the **excellent customer support** of Juspay, praising their team's responsiveness and customization efforts. [ See 1 mentions ](https://www.g2.com/products/juspay/reviews?filters%5Bsentiment_snippet%5D=1038482&qs=pros-and-cons#reviews) See Related User Reviews ![Bhagyashri G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bhagyashri G.") BG Bhagyashri G. Small-Business (50 or fewer emp.) 4.5/5 "perfect solution for organisation payment needs" What do you like about Juspay? smart routing the best feature of juspay it helps in routing payments to best payment gateways and actually works and another feature is there panel. ##### 4. Customization Users appreciate the **customization features** of Juspay, especially the tailored support panel and smart routing for payments. [ See 1 mentions ](https://www.g2.com/products/juspay/reviews?filters%5Bsentiment_snippet%5D=1038135&qs=pros-and-cons#reviews) See Related User Reviews ![Bhagyashri G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bhagyashri G.") BG Bhagyashri G. Small-Business (50 or fewer emp.) 4.5/5 "perfect solution for organisation payment needs" What do you like about Juspay? smart routing the best feature of juspay it helps in routing payments to best payment gateways and actually works and another feature is there panel. ##### 5. Feedback Management Users appreciate the **secure and efficient payment gateway** of Juspay, benefiting from its scalability and satisfactory refund process. [ See 1 mentions ](https://www.g2.com/products/juspay/reviews?filters%5Bsentiment_snippet%5D=2303886&qs=pros-and-cons#reviews) See Related User Reviews ![Sam Akim P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sam Akim P.") SP Sam Akim P. Small-Business (50 or fewer emp.) 5.0/5 "Safest and secure payment gateway" What do you like about Juspay? The payment gateway is safe, secure, and processes transactions quickly. It is also scalable, which is a great advantage. Additionally, I found their ### 5 Cons or Disadvantages of Juspay ##### 1. Payment Issues Users often face **payment issues** like stuck windows and unexpected downtime, complicating transactions and integration. [ See 2 mentions ](https://www.g2.com/products/juspay/reviews?filters%5Bsentiment_snippet%5D=1037625&qs=pros-and-cons#reviews) See Related User Reviews ![Sam Akim P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sam Akim P.") SP Sam Akim P. Small-Business (50 or fewer emp.) 5.0/5 "Safest and secure payment gateway" What do you dislike about Juspay? Sometimes the payment window gets stuck, and the issue of the timer running out becomes another headache. ![Bhagyashri G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bhagyashri G.") BG Bhagyashri G. Small-Business (50 or fewer emp.) 4.5/5 "perfect solution for organisation payment needs" What do you dislike about Juspay? If their is any maintainace activity . once we did not receive any mail regarding the same and for few hours we were not able to get upi payments and ##### 2. Email Functionality Users report a lack of **email notifications during maintenance** , leading to disruptions in UPI payment processing. [ See 1 mentions ](https://www.g2.com/products/juspay/reviews?filters%5Bsentiment_snippet%5D=1038031&qs=pros-and-cons#reviews) See Related User Reviews ![Bhagyashri G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bhagyashri G.") BG Bhagyashri G. Small-Business (50 or fewer emp.) 4.5/5 "perfect solution for organisation payment needs" What do you dislike about Juspay? If their is any maintainace activity . once we did not receive any mail regarding the same and for few hours we were not able to get upi payments and ##### 3. Integration Issues Users experience **integration issues** with Juspay, facing downtime during maintenance and lacking necessary API support. [ See 1 mentions ](https://www.g2.com/products/juspay/reviews?filters%5Bsentiment_snippet%5D=1037446&qs=pros-and-cons#reviews) See Related User Reviews ![Bhagyashri G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bhagyashri G.") BG Bhagyashri G. Small-Business (50 or fewer emp.) 4.5/5 "perfect solution for organisation payment needs" What do you dislike about Juspay? If their is any maintainace activity . once we did not receive any mail regarding the same and for few hours we were not able to get upi payments and ##### 4. Navigation Difficulty Users find the **navigation difficult** due to Juspay's limited features, which complicates their overall experience. [ See 1 mentions ](https://www.g2.com/products/juspay/reviews?filters%5Bsentiment_snippet%5D=1037348&qs=pros-and-cons#reviews) See Related User Reviews ![Shagun V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shagun V.") SV Shagun V. Small-Business (50 or fewer emp.) 4.0/5 "A great payment experience and one stop solution" What do you dislike about Juspay? The limited features it has is sometimes hard to navigate. ##### 5. Transaction Issues Users report experiencing **transaction issues** , with payment windows freezing and timer problems causing frustration. [ See 1 mentions ](https://www.g2.com/products/juspay/reviews?filters%5Bsentiment_snippet%5D=2303897&qs=pros-and-cons#reviews) See Related User Reviews ![Sam Akim P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sam Akim P.") SP Sam Akim P. Small-Business (50 or fewer emp.) 5.0/5 "Safest and secure payment gateway" What do you dislike about Juspay? Sometimes the payment window gets stuck, and the issue of the timer running out becomes another headache. ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Small-Business (50 or fewer emp.) 8/17/2022 "Smart payment gateway" 5/5 What do you like best about Juspay? It reads OTP automatically and also fill the OTP itself for you. Review collected by and hosted on G2.com. What do you dislike about Juspay? Pricing is not mentioned clearly on the website like other payment gateways. Review collected by and hosted on G2.com. What problems is Juspay solving and how is that benefiting you? I am using juspay for payment gateway Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Sanchit K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanchit K.") SK Sanchit K. Co-Founder Small-Business (50 or fewer emp.) 8/25/2021 "Very useful app" 4.5/5 What do you like best about Juspay? The app doesn't lag. Also, the app is secured and very easy to use. Review collected by and hosted on G2.com. What do you dislike about Juspay? It takes time to validate the payment. We have to wait sometime to get payment confirmation. No other issues faced. Review collected by and hosted on G2.com. Recommendations to others considering Juspay: I recommend to other users to go with just pay and make their payment transactions safe and I also recommend third-party vendors. Review collected by and hosted on G2.com. What problems is Juspay solving and how is that benefiting you? We are able to track our payments efficiently. Helps in reducing time. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite SS Sohel S. Consultant Mid-Market (51-1000 emp.) 12/10/2019 "Jus pay" 5/5 What do you like best about Juspay? JusPay app is usefull for quick integrations with vendors with in 15mins payment status and it also helpfull in making payments for online shopping. Review collected by and hosted on G2.com. What do you dislike about Juspay? Some times it takes more time to give confirmation of payment status Review collected by and hosted on G2.com. Recommendations to others considering Juspay: I recommend to other users to go with juspay and make there payment transactions safe and I also recommend third party vendors. Review collected by and hosted on G2.com. What problems is Juspay solving and how is that benefiting you? We can track our payment status with very free manner. There will be no tension of any transactions. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") CI Verified User in Insurance Mid-Market (51-1000 emp.) 12/10/2019 "JusPay payment gateway wrapper" 4.5/5 What do you like best about Juspay? Enabling multiple gateway works like charm and as easy as plugging in usb. You just need to enter merchant details (keys, secretary, etc) and enable payment modes that's it. Review collected by and hosted on G2.com. What do you dislike about Juspay? Dashboard interface is too basic and can be made more user friendly. Like, way to enable and disable multiple payment modes at a time. Review collected by and hosted on G2.com. Recommendations to others considering Juspay: Go for it as it is very easy to integrate with multiple gateways at a time and hence having to switch between gateways which offer less commission charges. Review collected by and hosted on G2.com. What problems is Juspay solving and how is that benefiting you? Transaction routing to n number of gateways very easily and maintaining every gateway on one dashboard. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Top-Rated Alternatives [ ![Stripe Payments](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stripe Payments") Stripe Payments 4.2/5(458) ](https://www.g2.com/products/stripe-stripe-payments/reviews) [ ![PayPal Payments](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PayPal Payments") PayPal Payments 4.4/5(2,748) ](https://www.g2.com/products/paypal/reviews) [ ![Amazon Pay for Business](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amazon Pay for Business") Amazon Pay for Business 4.5/5(587) ](https://www.g2.com/products/amazon-pay-for-business/reviews) [ View All Alternatives ](https://www.g2.com/products/juspay/competitors/alternatives) ##### Categories on G2 [Payment Processing](https://www.g2.com/categories/payment-processing)[Payment Gateways](https://www.g2.com/categories/payment-gateways)[Payments Orchestration](https://www.g2.com/categories/payments-orchestration) [Payment Processing](https://www.g2.com/categories/payment-processing)[Payment Gateways](https://www.g2.com/categories/payment-gateways)[Payments Orchestration](https://www.g2.com/categories/payments-orchestration)[Embedded Payments](https://www.g2.com/categories/embedded-payments)[Payment Analytics](https://www.g2.com/categories/payment-analytics) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which aviation compliance monitoring tools provide audit-ready centralized incident and corrective action management?](https://www.g2.com/discussions/which-aviation-compliance-monitoring-tools-provide-audit-ready-centralized-incident-and-corrective-action-management)[Which brand protection software delivers fast ROI without a lengthy implementation cycle?](https://www.g2.com/discussions/which-brand-protection-software-delivers-fast-roi-without-a-lengthy-implementation-cycle)[Which pharmacy management systems support patient counseling workflows for teams of 11-50 people?](https://www.g2.com/discussions/which-pharmacy-management-systems-support-patient-counseling-workflows-for-teams-of-11-50-people) [What is the best encryption software for securing sensitive files without degrading user workflow speed?](https://www.g2.com/discussions/what-is-the-best-encryption-software-for-securing-sensitive-files-without-degrading-user-workflow-speed)[Which healthcare integration engines are most trusted by healthcare software IT analysts based on user reviews?](https://www.g2.com/discussions/which-healthcare-integration-engines-are-most-trusted-by-healthcare-software-it-analysts-based-on-user-reviews)[Pros and Cons Details](https://www.g2.com/products/juspay/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)