# Juspay Reviews **Vendor:** Juspay **Category:** [Payment Processing Software](https://www.g2.com/categories/payment-processing) **Average Rating:** 4.6/5.0 **Total Reviews:** 13 ## About Juspay Juspay's Payments Orchestration Platform offers a comprehensive product suite for businesses, including open-source payment orchestration, global payouts, seamless authentication, payment tokenization, fraud & risk management, end-to-end reconciliation, unified payment analytics & more. The company’s offerings also include end-to-end white label payment gateway solutions & real-time payments infrastructure for banks. These solutions help businesses achieve superior conversion rates, reduce fraud, optimize costs, and deliver seamless customer experiences at scale. Trusted by leading enterprises across the US, Europe, LatAm and APAC, Juspay simplifies global go-to-market without writing a single line of code: - Integrate 300+ local payment methods across 50+ countries in minutes, not months. - Design a pixel-perfect checkout UI that blends local payment methods with your brand. - Deploy seamlessly across all platforms with powerful A/B testing frameworks. - Launch customizable offers & incentives to boost customer retention. - Reconcile your transactions across multiple PSPs and get consolidated & customized settlement reports. Juspay’s platform is everything you need to master payments – a future-ready stack built for global scale, higher conversions, and enterprise-grade reliability. ## Juspay Pros & Cons **What users like:** - Users appreciate the **ease of use** of Juspay, reveling in seamless online payment processing and excellent support. (3 reviews) - Users love the **easy payment processing** with Juspay, enhancing their overall transaction experience and customer support. (2 reviews) - Users highlight the **excellent customer support** of Juspay, appreciating their responsive team and tailored solutions. (1 reviews) - Users value the **customization options** of Juspay, especially the tailored panel and effective routing features. (1 reviews) - Users commend the **efficient feedback management** of Juspay, ensuring quick and reliable transaction handling. (1 reviews) - Users appreciate the **ease of use** and the comfortable customer support experience when processing online payments with Juspay. (1 reviews) - Payment Processing (1 reviews) - Product Value (1 reviews) - Reliability (1 reviews) - Reporting (1 reviews) **What users dislike:** - Users experience **payment issues** with stuck payment windows and lack of notifications during maintenance, causing frustration. (2 reviews) - Users are frustrated by the **lack of email notifications** during maintenance, resulting in issues with UPI payments. (1 reviews) - Users report **integration issues** due to lack of APIs and poor communication during maintenance, impacting payment processing. (1 reviews) - Users find the **navigation difficult** due to the limited features, impacting their overall experience with Juspay. (1 reviews) - Users often face **transaction issues** with Juspay, including stuck payment windows and frustrating timer expirations. (1 reviews) - Upload Issues (1 reviews) ## Juspay Reviews ### 1. Simplifying Payments at Scale **Rating:** 5.0/5.0 stars **Reviewed by:** Rohit K. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2026 **What do you like best about Juspay?** Juspay is its strong engineering focus and ability to build reliable, high-performance payment systems at scale **What do you dislike about Juspay?** Juspay is that its strong focus on deep engineering and infrastructure can sometimes make it feel less visible from a user-facing perspective **What problems is Juspay solving and how is that benefiting you?** Juspay is solving key problems in digital payments like transaction failures, slow checkout experiences, and the complexity of integrating multiple payment methods ### 2. Safest and secure payment gateway **Rating:** 5.0/5.0 stars **Reviewed by:** Sam Akim P. | Associate Engineer Technology , Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2025 **What do you like best about Juspay?** The payment gateway is safe, secure, and processes transactions quickly. It is also scalable, which is a great advantage. Additionally, I found their refund process to be satisfactory. **What do you dislike about Juspay?** Sometimes the payment window gets stuck, and the issue of the timer running out becomes another headache. **What problems is Juspay solving and how is that benefiting you?** They offer payment orchestration, serving as a backbone for ecommerce sites and apps that process millions of payments daily. The platform also includes tokenization and various other security features, which I find extremely useful. ### 3. Great Experience with Just Pay **Rating:** 4.5/5.0 stars **Reviewed by:** Salma R. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2024 **What do you like best about Juspay?** Overall it was easy to use & implement. The user-friendly feature was helpful to better customer Experience. Its Transaction history features, Security & transaction speed is average. It was overall easy to integrate with other tools **What do you dislike about Juspay?** Sometimes there was a challenge dealing with its customer support team die to irregular responses **What problems is Juspay solving and how is that benefiting you?** It helped in simplifying online payments and enhancing User experience. Also now the transaction speed has also improved, we are getting better conversion & results after using JusPay ### 4. All-in-one Payment Aggregator Tool for with real-time dashboards **Rating:** 4.0/5.0 stars **Reviewed by:** Anirban D. | Manager - Customer Retention, Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2023 **What do you like best about Juspay?** JusPay is a payment aggregator tool where all the payment methods can be integrated seamlessly and real-time dashboards can be viewed for finance and revenue tracking. Their APIs can be integrated in multiple places which can help ensure secure payments. **What do you dislike about Juspay?** The payment methods in JusPay need to be manually arranged if I want to prioritize any one payment method. Also, the customers' full information is not provided from the JusPay dashboard. **What problems is Juspay solving and how is that benefiting you?** With multiple payment methods under JusPay and APIs that can be used almost everywhere, JusPay is providing very secure payment system. ### 5. A critical analysis of Juspay payment solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Shivam S. | Test Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** March 06, 2024 **What do you like best about Juspay?** It's seamless and secure payment processing solutions, which enhance user experience and instill trust among both businesses and customers. **What do you dislike about Juspay?** While Juspay prioritizes security, occasional technical glitches or downtime could disrupt payment processes, causing inconvenience for both businesses and customers. **What problems is Juspay solving and how is that benefiting you?** It simplifies and accelerates the payment process for businesses and customers, reducing friction and enhancing user experience. ### 6. Easy fetching of details **Rating:** 4.5/5.0 stars **Reviewed by:** Mihir M. | Growth Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2024 **What do you like best about Juspay?** Sending and receiving money and tracking was made easy due to this aggregator. **What do you dislike about Juspay?** Nothing has such, only that the market has few aggregator which lesser charges. **What problems is Juspay solving and how is that benefiting you?** Security, and multiple payment gateway options helps us to provide various option to the customers. ### 7. A great payment experience and one stop solution **Rating:** 4.0/5.0 stars **Reviewed by:** Shagun V. | Assistant Editorial, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2024 **What do you like best about Juspay?** I like how it is so easy to use to process online payments and comfortable the customore support experience was. **What do you dislike about Juspay?** The limited features it has is sometimes hard to navigate. **What problems is Juspay solving and how is that benefiting you?** It is a comfortable payment gateway that has made payment processing so easy to do. ### 8. perfect solution for organisation payment needs **Rating:** 4.5/5.0 stars **Reviewed by:** Bhagyashri G. | candere, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2023 **What do you like best about Juspay?** smart routing the best feature of juspay it helps in routing payments to best payment gateways and actually works and another feature is there panel. Their support team has setup panel exactly the way we wanted. their support team is also nice . i download reports daily from the panels **What do you dislike about Juspay?** If their is any maintainace activity . once we did not receive any mail regarding the same and for few hours we were not able to get upi payments and they do not provide api for integration **What problems is Juspay solving and how is that benefiting you?** Routing of paymnets to various gateways ### 9. Seamless payment integration, Simplified checkout process, Reliable customer support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Juspay?** Secure Payment Solutions,Seamless User Experience, Relaibility **What do you dislike about Juspay?** Integration Challenges, Customer Support, Security Concerns **What problems is Juspay solving and how is that benefiting you?** Juspay's services streamline checkout processes, reducing friction and increasing conversion rates and Integration of various payment methods enhances user convenience and accessibility. ### 10. Smart payment gateway **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2022 **What do you like best about Juspay?** It reads OTP automatically and also fill the OTP itself for you. **What do you dislike about Juspay?** Pricing is not mentioned clearly on the website like other payment gateways. **What problems is Juspay solving and how is that benefiting you?** I am using juspay for payment gateway ### 11. Very useful app **Rating:** 4.5/5.0 stars **Reviewed by:** Sanchit K. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2021 **What do you like best about Juspay?** The app doesn't lag. Also, the app is secured and very easy to use. **What do you dislike about Juspay?** It takes time to validate the payment. We have to wait sometime to get payment confirmation. No other issues faced. **Recommendations to others considering Juspay:** I recommend to other users to go with just pay and make their payment transactions safe and I also recommend third-party vendors. **What problems is Juspay solving and how is that benefiting you?** We are able to track our payments efficiently. Helps in reducing time. ### 12. Jus pay **Rating:** 5.0/5.0 stars **Reviewed by:** Sohel S. | Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2019 **What do you like best about Juspay?** JusPay app is usefull for quick integrations with vendors with in 15mins payment status and it also helpfull in making payments for online shopping. **What do you dislike about Juspay?** Some times it takes more time to give confirmation of payment status **Recommendations to others considering Juspay:** I recommend to other users to go with juspay and make there payment transactions safe and I also recommend third party vendors. **What problems is Juspay solving and how is that benefiting you?** We can track our payment status with very free manner. There will be no tension of any transactions. ### 13. JusPay payment gateway wrapper **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2019 **What do you like best about Juspay?** Enabling multiple gateway works like charm and as easy as plugging in usb. You just need to enter merchant details (keys, secretary, etc) and enable payment modes that's it. **What do you dislike about Juspay?** Dashboard interface is too basic and can be made more user friendly. Like, way to enable and disable multiple payment modes at a time. **Recommendations to others considering Juspay:** Go for it as it is very easy to integrate with multiple gateways at a time and hence having to switch between gateways which offer less commission charges. **What problems is Juspay solving and how is that benefiting you?** Transaction routing to n number of gateways very easily and maintaining every gateway on one dashboard. ## Juspay Discussions - [Which apps use Juspay?](https://www.g2.com/discussions/which-apps-use-juspay) - [What is Juspay in payment gateway?](https://www.g2.com/discussions/what-is-juspay-in-payment-gateway) - [What does Juspay company do?](https://www.g2.com/discussions/what-does-juspay-company-do) - [View Juspay pricing details and edition comparison](https://www.g2.com/products/juspay/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+17%3A43%3A07+-0500&secure%5Bsession_id%5D=b5c8973c-72b0-4c8b-8b74-3d8febb9bcfc&secure%5Btoken%5D=f91c28b2aae48e31dba5ed86701be03c95ef0ef1323864b0c1b902778ea41449&format=llm_user) ## Juspay Integrations - [Airwallex](https://www.g2.com/products/airwallex/reviews) - [dLocal](https://www.g2.com/products/dlocal/reviews) - [HyperPay](https://www.g2.com/products/hyperpay/reviews) - [Unlimit](https://www.g2.com/products/unlimit/reviews) ## Juspay Features **Payment Options** - Coupons, Discounts, Promotions, and Gift Cards - Recurring Billing - Instant Payment - Accepted Credit Cards and Debit Cards - ACH Payments and eCheck Processing - Split Payments - Real-Time Payments - Multi-Currency - Online payment portal **Data Sources** - Internal - External - Consolidation **Payment Processing** - Encryption - Credit Card Processing - Mobile Payments - Digital Wallet Integration **Architecture** - Unified API - POL - Integrations **Payments - Embedded Payments** - Processing - Fraud Protection - Payment Methods **Administration** - Reporting/Dashboards - User, Role, and Access Management - Payout Time - Manual Payment Entry - Dispute Resolution - Omnichannel - Levels 1 & 2 - Level 3 **Analysis** - KPIs - Compliance - Dashboards **Administration** - Reporting & Analytics - E-commerce Integration - Processing Fees - POS Integration - Omnichannel - Levels 1 & 2 - Level 3 **Processing** - Validation - Automation - Cross Border - Routing - Reconciliation **Personalization - Embedded Payments** - Customer Onboarding - Checkout Customization - Localization - Merchant Portal **Security** - PCI Compliance - Fraud Protection Tools - Data Tokenization - Two-Factor Authentication - POS Verification **Payment Options** - Multi-Currency - Online payment portal **Risk & Compliance** - Failed payments - Tokenization - Compliance **Setup - Embedded Payments** - Payment Flows - APIs - Dispute Management **Development** - Customization (Fields, Objects, and Layouts) - APIs - Accounting Software Integration - E-Commerce Software Integration **Security** - POS Verification **Analytics** - Consolidation - Optimization - Fraud **Analytics - Embedded Payments** - Transactions - Reconciliation - Revenue **Platform** - Performance and Reliability - Internationalization - Currency/Language - Internationalization - Operating Country - API / Integrations - PCI Regulation Compliance - Supplemental Technology - Accounting integration - E-commerce Integration **Platform** - Accounting integration - E-commerce Integration **Agentic AI - Payments Orchestration** - Autonomous Task Execution - Cross-system Integration **Agentic AI - Embedded Payments** - Cross-system Integration **Agentic AI - Payment Gateways** - Autonomous Task Execution - Cross-system Integration - Decision Making ## Top Juspay Alternatives - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - 4.4/5.0 (2,672 reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - 4.2/5.0 (445 reviews) - [Amazon Pay for Business](https://www.g2.com/products/amazon-pay-for-business/reviews) - 4.5/5.0 (568 reviews)