Juro has been such a fantastic tool for streamlining our contract process and making both the team and wider company more efficient.
The platform is really intuitive and easy to use and the ability to store all of our contracts and documents in one centralised place means less time is spent on smaller admin tasks and the risk of errors is minimised. The interface looks great and the branding feels super polished and professional (an opinion shared by both our internal and external users).
We're consistently impressed by how the system continues to evolve and add further value. Additions such as the AI Extract and Assistant features have been a real benefit and we're now able to upload client contracts and get an immediate overview highlighting key areas to review based on the parameters we've set. These updates really demonstrate how tuned in Juro is to the current legal tech landscape and their commitment to evolving in line with these needs.
A stand out for us is the level of service and support you receive from the team, from onboarding to day-to-day queries, they consistently go above and beyond to ensure you're getting the most out of the platform. Their live chat feature is great, they offer a huge library of written resources, and our CSM is always available to help when needed. The emphasis on providing a community for legal and operations professionals really is really a unique part of their offering. Review collected by and hosted on G2.com.
Sometimes it can be tricky to encourage third-party uptake of certain features (not the fault of Juro!), like redlining within the platform, however, the ability to upload documents (Word/PDF) directly into the platform, along with further improvements to Word integrations, means the process runs much more smoothly and doesn’t become a blocker. Review collected by and hosted on G2.com.
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