Easy to set up. It is very complete and makes it easy to set up a rewards program. The chat help staff are very responsive. Review collected by and hosted on G2.com.
The chat staff are very assertive with getting reviews and asking for a screenshot. Review collected by and hosted on G2.com.
The Joy app has truly impressed me, especially with their outstanding 24/7 customer support. Every time I’ve reached out, I’ve been met with helpful, knowledgeable, and incredibly kind representatives who go above and beyond to assist me. Whether it’s a simple question or a more complicated issue, they always take the time to find the right answer and follow up promptly.
What stands out most is their consistency—I’ve never felt like I was left hanging or had to chase down a solution. Their team genuinely cares and makes the support experience feel personal and stress-free.
If you’re looking for an app with dependable features and world-class support, I highly recommend Joy. It’s rare to find a service that combines great functionality with such a strong commitment to its users. Review collected by and hosted on G2.com.
The only minor downside is that there seem to be fewer tech support reps available during my daytime hours, but it hasn’t been a major issue since they’re still very responsive. It might also be helpful if they added more integrations in the future. Review collected by and hosted on G2.com.
I have not officially launched my program yet, but I believe it will help increase my sales. The setup process is smooth and overall quite user-friendly. The support team is very helpful, especially Jade—she has a great service attitude, full of passion, and always tries her best to solve any issue I face and give good advice. Review collected by and hosted on G2.com.
So far so good, nothing to dislike. I will look forward to launched the program. Review collected by and hosted on G2.com.
The app is brilliant and the support is even better. Audrey's service is 10/10! Review collected by and hosted on G2.com.
There isn't anything I dislike about about it. Review collected by and hosted on G2.com.
The great support team, always available to help !! :) Review collected by and hosted on G2.com.
Sometimes, there is some bug, but fixed really quick ;) Review collected by and hosted on G2.com.
The support and setup has been excellent. Looking forward to seeing results from it. Review collected by and hosted on G2.com.
A few issues with navigating it. However the setup process and support was very helpful. Review collected by and hosted on G2.com.
Replied fast of customer service. Easy to use and clear instructions. Review collected by and hosted on G2.com.
not much details provided in a clear way. Review collected by and hosted on G2.com.
The support is amazing. Especially Hana was cery kind and solved my problems fast Review collected by and hosted on G2.com.
That sometimes I don’t understand why it does something what I did not clicked Review collected by and hosted on G2.com.
It’s straight to the point , very easy to handle and works great Review collected by and hosted on G2.com.
Everything is good , maybe to add more options to customize our own, but support assist perfectly with everything we asked Review collected by and hosted on G2.com.
The features fit our need and the best CS to help us to solve most problems. Review collected by and hosted on G2.com.
Still have some bug need to fix. That is only thing I don't like Joy. Review collected by and hosted on G2.com.
Pricing provided by Joy Loyalty.