Joy Loyalty Reviews & Product Details

Set the program up yesterday and we've already collected 10 email addresses from people visiting the site but without purchasing. That's 100 people we might be able to convert that we wouldn't be able to trace without Joy Review collected by and hosted on G2.com.

Bit tricky to set up - lots of stages - but offset bythe excellent customer service Review collected by and hosted on G2.com.

Customer service is always on time, really helpful, and they try to customize things to your needs. Review collected by and hosted on G2.com.

There are lots of things that need to be started in Sckatch. Review collected by and hosted on G2.com.

I love that Joy Loyalty is easy to integrate, and support is available very quickly. I appreciate the ability to add more programs, like birthday rewards. For the initial setup, just follow the steps indicated on the menu, it's like a game. Review collected by and hosted on G2.com.

RAS Review collected by and hosted on G2.com.

I've had a great experience with Joy Loyalty - extremely prompt, responsive, and efficient. The team is a joy to work with (pun intended!), and I’d highly recommend them to anyone considering their services.

Special shoutout to Sonny, who’s truly a gem! Always ready to offer help whenever he can and such a sweetheart to work with. Thank you for making everything smoother and more pleasant every step of the way. Review collected by and hosted on G2.com.

The system requires quite a bit of customisation, so we often need to rely on the technical team for assistance. The points system rounds off values, which limits flexibility — it doesn’t support partial points like 1.5 or 2.5. Also, it currently doesn’t support Apple Pay, which would be a great addition.

Despite these, Joy Loyalty remains a solid platform with top-tier support. Review collected by and hosted on G2.com.

Joy Loyalty is a user-friendly app that offers straightforward, easy-to-apply solutions. On top of that, their customer support is fast, thorough, and genuinely helpful. Review collected by and hosted on G2.com.

I do not find anything to dislike about Joy Loyalty. Review collected by and hosted on G2.com.

Setting up the loyalty program was very straight forward. Good options for awarding events like birthdays and referrals. Look and feel integrated nicely with the theme of my site. Customer support is easy to contact and very helpful. Hana and Cody have been great. Review collected by and hosted on G2.com.

I haven't found anything that I dislike about Joy loyalty Review collected by and hosted on G2.com.

Easy to use, with fast customer support, and the software actually works to increase the conversion rate. Review collected by and hosted on G2.com.

UI could be better, like on the product page, earn xxx points for purchase, this banner could be more attractive. Review collected by and hosted on G2.com.

flexible in setup, great customer service (Hana walked me through all the steps and was a great help)

and many features Review collected by and hosted on G2.com.

redeem points within shopify POS is only available in a paid plan. even a limited version would be appreciated, as we use shopify for 80% in POS and only 20% online Review collected by and hosted on G2.com.

It works. It's simple to set up and use. Customer service is very attentive and responsive. Review collected by and hosted on G2.com.

Had a few issues in the past but were always solved promptly, and that's why we've been using it for more than a year. So nothing to dislike really. Review collected by and hosted on G2.com.

Product features are great for the price compared to some of the more established offerings and just as mature. Technical support is second to none and that is important when it comes to something as feature rich as a rewards platform that needs integrating with comms & website to create great UX.

Implementation had a few minor hiccups but was relatively straightforward.

Customers are making good use of it and that it was the correct decision on our part to add the feature. Review collected by and hosted on G2.com.

Absolutely nothing to complain about. I cant really fault them at all. Review collected by and hosted on G2.com.