Summarising calls to create easy straight forward notes for everyone to be able to access and understand Review collected by and hosted on G2.com.
dont really have anything I don't like... Review collected by and hosted on G2.com.
Summarising calls to create easy straight forward notes for everyone to be able to access and understand Review collected by and hosted on G2.com.
dont really have anything I don't like... Review collected by and hosted on G2.com.

You cannot give valuable, actionable feedback without a fair insight into your team's performance. Sales managers often underestimate actual interaction with prospects over numbers and results. How can you judge an executive without a clear view of the quality and dynamic applied during their value proposition - and analysing client's response to their input? Jiminy came to change forever the way I lead my team - I coach and support 10 executives in different markets, and without the clear view this tool provides, I wouldn't be as fair a manager nor a good coach to my team who's now very clear on the type of tips & feedback I can provide them with! Review collected by and hosted on G2.com.
I run the Greek team, and I find that the transcript and understanding of Jiminy's IA on that language is not accurate yet. I'm confident they'll get there! Review collected by and hosted on G2.com.

Very easy to use, great user interface and easy to integrate in our workflow. The AI recap is incredible and saves time taking notes. Jiminny also lets you click on the notes and it will bring you back to the part of the video where the note is based off. There are definitely other use cases that will come from this application. Review collected by and hosted on G2.com.
It takes a bit of time once you load the video link for it to populate a day + meeting within the interface but this doesn't hinder any work. Review collected by and hosted on G2.com.
Thank you for your thoughtful review Erica! We’re delighted to hear that Jiminny has been such a seamless fit in your workflow, with the AI recap saving time and reducing errors in recall.
We appreciate you mentioning the slight delay when loading meeting links - thank you for flagging this. While it’s good to hear it doesn’t hinder your work, we’ll be sure to share this feedback with our product team as we continue to refine the experience.
Thanks again for your review and for being part of the Jiminny community - we’re excited to keep supporting your success!

Jiminy is very user friendly and easy to pick up. I can search for key words and find calls relating to those words with ease. The information picked up by the AI is accurate and makes my life easier when listening to calls so that I can easily see where calls went well and where they didn't. The support by Jiminy is great and they are quick at getting back to you. I use Jiminy on a daily basis and can't say that I have encountered any issues. Review collected by and hosted on G2.com.
Would like calls to appear on Jiminy a bit quicker sometimes so that I can listen to them more quickly and also would like phone numbers to link to accounts rather than having to search individual numbers. Review collected by and hosted on G2.com.
call recording and coaching. sales support Review collected by and hosted on G2.com.
i haven't really used it yet properly so i cany make judgment. Review collected by and hosted on G2.com.
Jiminny record your verbal interactions with your customer and you can make notes and even go back and listen to the interaction. It has made logging calls and meeting notes to CRM so much better. Their customer support team is very friendly and always available in the blink of an eye. I use Jiminy every day to listen to my calls just to get an insight on what was covered with my clients. Review collected by and hosted on G2.com.
I would like to be able to listen to interactions live. Review collected by and hosted on G2.com.
Thank you so much for your fantastic review! We’re thrilled to hear that Jiminny has made life as a sales rep easier for you, especially with call recording, note-taking, and seamless CRM logging. It’s also wonderful to know that our support team has been there for you whenever you’ve needed us.
You mentioned wanting to listen to interactions live—great news! With our Live Coach feature, you can actually join and listen in on calls as they happen. Many teams use this to learn directly from peers in real time or to get immediate coaching opportunities. It could be a perfect way to complement the insights you’re already getting from call replays. If you haven’t tried it yet, we’d be happy to show you how to get started.
Thanks again for sharing your experience. We love seeing Jiminny as a core part of your sales workflow and look forward to helping you get even more from the platform!
See how Jiminny improved
Jiminny provides a great link between Sales and CS. Now that we are all on the same system, it makes the post-sales transition far cleaner and means we come to the first meeting far more knowledgeable about the clients.
I love the 'Ask Jiminny' feature. It makes researching clients far quicker. If you don't remember where a topic has been discussed, 'Ask Jiminny' will find it straight away for you. It summarises pain points succinctly and gives timestamps for where this was discussed. It's also extremely useful for self coaching as will give tips for how calls can be improved. Review collected by and hosted on G2.com.
The summaries aren't quite as detailed as other notetakers and the format isn't as clear. They can also take a little while to be emailed to you so you're sometimes a little detailed when trying to complete your post-meeting admin. Review collected by and hosted on G2.com.
Thank you for such a thoughtful review! It’s fantastic to hear how Jiminny is helping bridge the gap between Sales and CS, making client handovers smoother and first meetings more impactful. We’re also delighted that you’re finding real value in the Ask Jiminny feature for research, self-coaching, and knowledge sharing - it’s wonderful to see it becoming a key part of your workflow.
We appreciate your feedback on call summaries. To help us improve, we’d love for you to share some examples of when the summaries haven’t been as detailed or clear as you’d like. If you reach out to your CSM or our Support Team, they’ll be able to capture your input and ensure it’s passed directly to our product team. Insights like yours are invaluable in helping us refine and enhance the experience.
Thanks again for your review and for being such an engaged member of the Jiminny community - we’re excited to keep supporting your success!
I like that Jiminny works well for tracking calls and find it especially useful for training purposes. I really enjoyed the customer service I received from Stoyan, who was responsive and professional. Review collected by and hosted on G2.com.
Haven't found anything I don't like yet Review collected by and hosted on G2.com.

I like how it lists out the action items and helps create a follow-up email to send. The summary is beneficial and how it automatically populates the summary into Hubspot speeding up the meeting follow-up, a really handy integration.
I use it on every customer meeting, and find it a beneficial addition.
I also like how easy it is to find specific sections in the meeting through the Themes.
From a personal development, the statistics are really helpful. Review collected by and hosted on G2.com.
There isn't much I have encountered that I don't like about Jiminny. They do keep changing things so I feel like as soon as I start to get use to certain areas it changes. Review collected by and hosted on G2.com.
The summary it generates and the way it breaks it down into categories like actions items, summary, and key points and also gives you a transcript that you can easily refer to.
I also like the fact that Jiminny makes it very easy for me to refer to any of my team's meetings as well which I might not even have been a part of which is often a big help, especially when I need to catch up on a meeting after returning from a vacation. Review collected by and hosted on G2.com.
I don't like the fact that if even one participant doesn't opt in to have the call recorded, no recording is done. Review collected by and hosted on G2.com.
Thank you for your thoughtful review! We’re so glad to hear that Jiminny’s summaries, transcripts, and meeting insights are saving you time and making it easier to stay on top of conversations. It’s great to know that this helps you focus on more important tasks without the burden of manual note-taking and reporting.
We understand your frustration with recordings not going ahead if a participant doesn’t opt in. To make sure your settings are aligned to your organisation’s needs, we’d encourage you to reach out to your CSM. They can also share strategies to help increase recording rates across your team so you can get even more consistent value from Jiminny.
Thanks again for sharing your experience - we’re delighted to see the positive impact Jiminny is having on your work, and we look forward to supporting you further!
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What is Jiminny used for?
Averages based on real user reviews.
1 month
9 months
9%