---
title: Ironclad Reviews
meta_title: 'Ironclad Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 324 reviews by the users' company size, role or industry
  to find out how Ironclad works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 324
  scale: '5'
date_modified: '2026-09-28'
parent_category:
  name: Sales Tools
  url: https://www.g2.com/categories/sales-tools
---


# Ironclad Reviews
**Vendor:** Ironclad  
**Category:** [Contract Lifecycle Management (CLM) Software](https://www.g2.com/categories/contract-lifecycle-management-clm)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 324  
**AI Verified:** At least 10 G2 reviewers have confirmed using this product&#39;s AI features and functionality.
## About Ironclad
Ironclad is the AI contracting platform that accelerates business with every agreement. Contracts are easy and insightful, and agents push work forward with you in control. Whether buying or selling, Ironclad unifies the entire contract lifecycle on one intelligent platform, giving leaders the visibility they need to move faster and make better decisions. Ironclad is trusted by leading companies like Associated Press, Canva, Databricks, L&#39;Oréal, and Notion, recognized by Forrester, Gartner, and IDC as a category leader, and backed by Accel, Sequoia, Y Combinator, BOND, and Franklin Templeton. For more information, visit www.ironclad.ai.



## Ironclad Pros & Cons
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.

**What users like:**

- Users appreciate the **ease of use** of Ironclad, simplifying contract management and workflow creation seamlessly. (40 reviews)
- Users value the **magnificent integration capabilities** of Ironclad, enhancing collaboration and streamlining contract management efficiently. (21 reviews)
- Users value the **effective collaboration** capabilities of Ironclad, enhancing negotiations with internal and external parties seamlessly. (16 reviews)
- Users commend the **exceptional customer support** from Ironclad, enhancing their overall experience and satisfaction with the software. (16 reviews)
- Users value the **streamlined approval process** in Ironclad, facilitating efficient contract management and enhancing workflow efficiency. (14 reviews)
- Users appreciate the **robust document management** capabilities of Ironclad, simplifying contract processes and enhancing collaboration. (14 reviews)
- Users appreciate the **easy setup** of Ironclad, enabling seamless integration and smooth contract processes. (13 reviews)
- Users value the **automation** features of Ironclad, streamlining contract management and enhancing team collaboration effortlessly. (12 reviews)
- Intuitive (12 reviews)
- Salesforce Integration (12 reviews)

**What users dislike:**

- Users struggle with **poor search functionality** , finding it time-consuming to locate documents and information efficiently. (13 reviews)
- Users find the **search difficulty** frustrating, as it hinders efficient document retrieval in the repository. (11 reviews)
- Users struggle with Ironclad&#39;s **steep learning curve** , finding the setup process complex and time-consuming without guidance. (9 reviews)
- Users face **workflow issues** with limited bulk updates, challenging searches, and inconvenient comment notifications in Ironclad. (8 reviews)
- Users experience significant **integration issues** with Ironclad, causing frustration with basic usability and support delays. (7 reviews)
- Limited Reporting (7 reviews)
- Users are disappointed by the **missing features** in Ironclad, which hinder integration and workflow customization. (7 reviews)
- Poor Interface Design (7 reviews)
- Poor Reporting (7 reviews)
- Confusion (6 reviews)

## Ironclad Reviews
  ### 1. Ironclad for the win

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jill L. | Senior Contract Manager, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** December 19, 2020

**What do you like best about Ironclad?**

Ironclad allows complete transparency for where all of our deals are in the contracting process and steps/approvals that have been obtained. Every user has access to see where deals may be "stuck". The repository has been extremely helpful for users to find documents executed.

**What do you dislike about Ironclad?**

We often have deals that aren't dead, but need to be put on hold for several months. There's currently not a way to move them out of the active workflow - although it's a feature they are coming out with soon I believe.

**Recommendations to others considering Ironclad:**

Ironclad has had a huge positive impact on our organization. Having visibility outside of email for contracts has been a very valuable tool for us.

**What problems is Ironclad solving and how is that benefiting you?**

We are using Ironclad for approvals before contracts are executed; storage for all legal documents; tracking workflow for the legal team.

  ### 2. Beautifully designed and easy to collaborate between different teams

**Rating:** 3.5/5.0 stars

**Reviewed by:** ⛳️ Nick A. | Senior Customer Revenue Manager, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** November 06, 2020

**What do you like best about Ironclad?**

Making edits in realtime within the platform and not having to download it offline instead. Tagging stakeholders for comments and feedback. The robust workflow and approval process, and transparency overall.

**What do you dislike about Ironclad?**

I really wish there was a mobile app for Ironclad. I don't always have my laptop with me and it would be nice to at least see progress towards the creation and approval of a legal document. I understand how editing may not be as easy to do in a mobile environment, but at least reviewing or approving and commenting would be nice.

**What problems is Ironclad solving and how is that benefiting you?**

Collaboration and transparency between legal, sales, and customer support when we're trying to quickly get an amendment, contract, or any legal document out the door. It has improving SLAs and speed of response and completion time by at least 25%.

  ### 3. Makes communicating with legal easy!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jared B. | Enterprise Customer Success Manager, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** June 03, 2021

**What do you like best about Ironclad?**

Ironclad has taken the headache out of working cross functionally with our internal legal team.

**What do you dislike about Ironclad?**

I think it can be a little clunky in terms of understanding who the current owner is as ownership transitions during a project's lifecycle.

**What problems is Ironclad solving and how is that benefiting you?**

The main problem we were solving was legal queue prioritization and general communication to streamline the process outside of email.

  ### 4. Designed with a focus on features

**Rating:** 4.5/5.0 stars

**Reviewed by:** Megan T. | Director of Product Managenent, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 25, 2020

**What do you like best about Ironclad?**

Ironclad makes it easy to design contract templates. Now with their workflow designer, logic and customization is even easier. It allows us to more easily scale our business and track all of our activity for customer legal documents in a repository.

**What do you dislike about Ironclad?**

The only thing I'd like to see improve is if Ironclad actually built in the signing features (currently you have to use DocuSign, Hello Sign, or some other product). This would truly allow you to control every step of the process in a seamless way. However, it works as is, and it's not really a dislike of a current feature but rather a wishlist request.

**Recommendations to others considering Ironclad:**

Use it!

**What problems is Ironclad solving and how is that benefiting you?**

Minimizing user error, setting controls and approvals and enabling our internal team to be quick and efficient when process/legal changes come up. also, non-legal team members are able to jump in and help drive development of new templates/workflows since Ironclad's interface and functionality is so easy to use and simply designed

  ### 5. A Review of Ironclad From a Current Customer

**Rating:** 4.5/5.0 stars

**Reviewed by:** Elliot R. | Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 25, 2020

**What do you like best about Ironclad?**

(I have been offered a $25 gift card by G2 to write this review but my opinions are my own)

Ironclad is a great platform that is both business user and legal user friendly. It integrates well with Salesforce, has a very good contract generation platform, and is great with signing authority and review logic and functions. Overall, it is the best platform that I have seen for contract management and they are great with customer service. I would recommend them to companies that are just starting with their contract management to companies who are looking for a more complete solution.

**What do you dislike about Ironclad?**

There are still features that Ironclad hasn't built out yet that I wish it had including the ability to insert pictures in an agreement through the standard generation process, a clause library, and standardized metadata tags. Hopefully, we will see some of these features added in the near future as I think they will really help the company create a more complete contract management system.

**What problems is Ironclad solving and how is that benefiting you?**

We solve our contract generation, electronic signature, contract storage, and internal communication process around contracts with Ironclad.

  ### 6. Innovative and flexible solution for managing contracts

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** December 28, 2020

**What do you like best about Ironclad?**

During the configuration phase, prior to launch I appreciated how seamlessly I was able to load all company contracts into the system and how easily I could create workflows by myself without being at the mercy of developers doing it for me. Post-launch, I love to how collaborative the tool is and how requesters and approvers can engage in the tool to resolve all contract-related matters.

**What do you dislike about Ironclad?**

The system should enhance its vendor management functionality as the search feature doesn't quite do it. For example, having contracts belonging to the same vendor collapsed under a centralized vendor page with a consistent naming scheme, and a snapshot of the contracts entered into with that vendor would help orgs connect the dots. I would also appreciate an admin dashboard to see what contracts are active, expiring, etc.

**What problems is Ironclad solving and how is that benefiting you?**

Ironclad is helping our organization to manage tight controls around various contract requests/workflows, and to produce push button reports for corporate governance reasons.

  ### 7. A Solid Tool with Great Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 19, 2020

**What do you like best about Ironclad?**

The people, first - the Ironclad team is amazing and responsive, and has been extremely patient and receptive as we integrate this tool. The repository capabilities are super helpful for tracking key data like dates and payment terms in our agreements. The application is user-friendly and intuitive, and has reduced our contract review time and eliminated the need for tracking agreement status within an email inbox.

**What do you dislike about Ironclad?**

Not much! The integration with Adobe Sign isn't as robust as we'd like yet, and the ability to make attached documentation to a parent agreement searchable is something we have presented to the Ironclad team. This said, the team has been receptive to these requests, and with each update, the tool improves!

**Recommendations to others considering Ironclad:**

Clearly define the terms that you wish to track in your agreements at the onset and carry those terms in the same way across all agreements as much as possible.

**What problems is Ironclad solving and how is that benefiting you?**

We had no consistent document retention records, and no way to track key dates and terms, both of which are entirely solved by Ironclad. The consistency of having the repository record and the automatic archival into our Egnyte system has been game changing, and it is allowing us to integrate our new capabilities brought via Ironclad to solve other problems in our developing enterprise applications.

  ### 8. Great experience so far!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 21, 2020

**What do you like best about Ironclad?**

Ironclad has helped our business gain a better understanding of our contracts and helped us structure a seamless review process. The ironclad tool is intuitive and always evolving and improving allowing non legal stakeholders ease of use and buy in. Ironclad also gives the business the opportunity to take control of their workflows and make quick changes which is vital in a growing business.

**What do you dislike about Ironclad?**

Ironclad requires some improvement around updating older workflows with some of the newer features. We currently rely on Ironclads support team to implement changes but with their new workflow designer we hope this can be a thing of the past!

**What problems is Ironclad solving and how is that benefiting you?**

We are able to keep a track of our contracts where we had no oversight of this before. Having a centralised repository for the business has been invaluable. It has also helped create accountability and ownership for contracts.

  ### 9. Ironclad has helped automate otherwise complicated processes

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 19, 2020

**What do you like best about Ironclad?**

I enjoy the conditional logic features within the workflow builder. I’m able to create complicated yet streamlined workflows that don’t overwhelm our internal users.

**What do you dislike about Ironclad?**

I would like better handling of template formatting. The main example being that I currently have to make a table for signature blocks so that the formatting doesn’t get altered once uploaded as a document template. I’d also love for more of the custom workflow abilities to be available in workflow designer. The main example being more intuitive approval and archiving assignments.

**What problems is Ironclad solving and how is that benefiting you?**

We’ve been able to automate a lot of existing flows and create a centralized system for saving all agreements. The automation has led to a major reduction in issues that would typically arise with human error—lack of signature dates, lack of review from Legal prior to execution, documents not being properly saved in our repository, etc.

  ### 10. Easy Management for Terms and Conditions

**Rating:** 4.5/5.0 stars

**Reviewed by:** Heidi Elaine D. | Senior Product Manager, Enterprise (> 1000 emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** November 05, 2020

**What do you like best about Ironclad?**

Developer-wise it's really easy to implement, and business-wise it seems very easy to add/update terms and conditions.

**What do you dislike about Ironclad?**

We had an issue with PactSafe about six months ago where they started expiring links sooner without warning us, so their notifications could use some update. Since then though, their customer service has been on point in helping us get any links that had been expired.

**What problems is Ironclad solving and how is that benefiting you?**

All terms and conditions and managing any legal issues with contracts; it's very easy to see when a contract was signed and ensure that they saw the Ts and Cs

  ### 11. Ironclad leading the way on contract automation and AI efficiencies for in-house counsel

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** December 10, 2020

**What do you like best about Ironclad?**

Like any good software, IC has designed simplicity into complex automation. The value is quickly seen with stakeholder implementation and adoption -- even with very complex (but high-frequency) agreements.

**What do you dislike about Ironclad?**

Very minor nits around spacing / formatting resulting from drafting originals in word.

**What problems is Ironclad solving and how is that benefiting you?**

Automating long-hanging fruit of repeated contract tasks and improving speed of approvals with conditional approvals around delegation of authority.

  ### 12. Ironclad is a great contracts management tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 20, 2020

**What do you like best about Ironclad?**

There are many features that I appreciate about Ironclad. Mainly, being able to create our own workflows, but also being able to request customized workflows for in-bound contracts. Manage our metadata and think about how our company wants to manage our contracts, filing system. I like that Ironclad is constantly making updates and changes based on customer feedback. I like it has its own repository functionality. The integration is fantastic and a plus.

**What do you dislike about Ironclad?**

I would love better reporting, metrics, and being able to control access to certain confidential workflows.

**Recommendations to others considering Ironclad:**

If you want a tool that manages your company's contracts, Ironclad is the way to go.

**What problems is Ironclad solving and how is that benefiting you?**

As a company, we are always trying to solve problems within Ironclad, but the biggest obstacle that has been achieved is getting all of our contracts in one accessible location. Having it being used the one tool to launch and review contracts, and manage our metadata.

  ### 13. Ironclad is SO user friendly & CS folks are rockstars. They're fast, professional, & knowledgeable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** February 01, 2021

**What do you like best about Ironclad?**

They CS team. They are quick to reply and are really helpful.

**What do you dislike about Ironclad?**

IC is still a growing company and love all of the items on their roadmap, I just wish we could have all of those items now. We need them!

**What problems is Ironclad solving and how is that benefiting you?**

ALL of our contract needs: Sales, Procurement, sharing, signatures (multiple counterparty signatures), multiple reviews from legal, deal desk, etc, & multiple languages!

  ### 14. The best Contract Management app and best staff

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Publishing | Enterprise (> 1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** February 09, 2021

**What do you like best about Ironclad?**

the simplicity of the app. It is very easy to use and maintain. It is quick without any problems

**What do you dislike about Ironclad?**

I could not find something I disliked. It is all great

**Recommendations to others considering Ironclad:**

users will find it easy to work with and have the best contract automation

**What problems is Ironclad solving and how is that benefiting you?**

Digital contract management

  ### 15. Great Contract Management System

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 20, 2020

**What do you like best about Ironclad?**

Its a really clean interface and they consistently update new features.

**What do you dislike about Ironclad?**

A few of the items I did not like have already been updated. There are still some issues with the in-app editor but it is changing often.

**Recommendations to others considering Ironclad:**

The implementation team is great and helpful in customizing workflows

**What problems is Ironclad solving and how is that benefiting you?**

It has helped tremendously in keeping our contracts organized.

  ### 16. Great Legal Ops Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Environmental Services | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 19, 2020

**What do you like best about Ironclad?**

It keeps track and archives the workflow for any contract within our organization.

**What do you dislike about Ironclad?**

There are no downsides and I have nothing negative to state re: Ironclad.

**Recommendations to others considering Ironclad:**

Make time and have internal support to implement, UAT and go live.

**What problems is Ironclad solving and how is that benefiting you?**

The integration with Salesforce is key for our Site Sales contracts.

  ### 17. Ironclad is extremely easy to use and also has a contract repository which is fantastic.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 20, 2020

**What do you like best about Ironclad?**

I like that not much training is required.

**What do you dislike about Ironclad?**

Better way to keep track of expiration dates.

**Recommendations to others considering Ironclad:**

na

**What problems is Ironclad solving and how is that benefiting you?**

We have realized that the notes/comments for each workflow are saved which is helpful.

  ### 18. Great Contract Management Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** February 27, 2020

**What do you like best about Ironclad?**

Ironclad is easy to use and is very customizable. It has also given us great insight into our contracts process and helped us learn where we need to make improvements.

**What do you dislike about Ironclad?**

At times connections can be slow and it takes a while to pull up certain pages.

**Recommendations to others considering Ironclad:**

I would definitely recommend that you consider Ironclad. They have greatly improved our process and made our jobs easier.

**What problems is Ironclad solving and how is that benefiting you?**

Ironclad has made it easier to organize our contracts and keep track of approvals, as well as making sure all stakeholders are involved in the contract approval process from the very beginning.

  ### 19. Makes sending my own contracts a breeze

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** January 23, 2020

**What do you like best about Ironclad?**

Ironclad has improved our contract efficiency ten fold. We used to have to reach out to a contracts team and have them manually create and send all of our e-signature documents. With Ironclad, now we are able to go directly into salesforce, create a workflow, automatically populate the contract information, and send documents out for esignature at just the click of a few buttons. It has greatly reduced the time it takes to send out contracts and makes everything more streamlined.

**What do you dislike about Ironclad?**

Sometimes the steps to create workflows can get a bit confusing if you are missing information in salesforce prior to creating that workflow, but this is likely more user error then anything else. I also need to log in to ironclad separately from salesforce before i create a workflow- if I try to create a workflow without logging in first, it just gives me an error.

**Recommendations to others considering Ironclad:**

If you are swamped in contracts, Ironclad is a great resource to help solve this problem. Connect it with your CRM to help with data input.

**What problems is Ironclad solving and how is that benefiting you?**

As mentioned before, our contracts team was overwhelmed with creating, assigning, and sending out contracts for e-signature manually. Using ironclad has solved this issue because our sales team is now able to do this themselves. Additionally, they can send out any amendments or NDAs without needing approval now which will speed up their overall sales process.

  ### 20. Excellent Contract Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** June 06, 2020

**What do you like best about Ironclad?**

The intuitiveness and user experience is 2nd to none

**What do you dislike about Ironclad?**

Honestly I can't really think of anything I strongly dislike about the product

**Recommendations to others considering Ironclad:**

You won't regret it

**What problems is Ironclad solving and how is that benefiting you?**

Simplifying my contract experience is my main problem solved. I've realized how easy it can be to manage contracts if you have the right tools .

  ### 21. Highly Customizable Contract Management System

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** March 05, 2020

**What do you like best about Ironclad?**

Ironclad transformed the way our legal team reviews, approves and stores our contracts. The UX is very easy to use and intuitive. Their customer experience team is very responsive and professional.

**What do you dislike about Ironclad?**

Their product is constantly improving. Any UX issues we've experiences have already been corrected.

**What problems is Ironclad solving and how is that benefiting you?**

Having one centralized location to house all of our contracts. Building a streamlined process regarding Legal review and approval of all incoming and outgoing contracts with third parties. Use the template builder to expedite outgoing contracts.

  ### 22. Keep workflows organized

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** October 29, 2019

**What do you like best about Ironclad?**

I like that you can directly message in the workflow, it helps keep things clear and simple with one place to check (rather than looking through email threads)

**What do you dislike about Ironclad?**

I wish there was more clarity on the workflows

**What problems is Ironclad solving and how is that benefiting you?**

Direct contact with legal and understanding where they are in the process.

  ### 23. Pactsafe for Sending Client Agreements

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jenna H. | Client Success Manager, Marketing and Advertising, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** July 10, 2018

**What do you like best about Ironclad?**

Pactsafe makes it easy to upload several templates and then you can also still edit them while using the tool. 

**What do you dislike about Ironclad?**

I don't really have any dislikes but I'm excited to get the tool into Salesforce to help streamline the sales process.

**What problems is Ironclad solving and how is that benefiting you?**

I like being able to manage the agreements' stages through Pactsafe. I can have my own dashboard that allows me to see my agreements that are out, expired or signed. Also, I can see the stages of the agreement, themselves, by seeing of the signer(s) have viewed the agreement or not.

  ### 24. Excelleny with a few Kinks

**Rating:** 3.0/5.0 stars

**Reviewed by:** Melissa M. | Senior Associate Attorney/Mediator, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** April 10, 2018

**What do you like best about Ironclad?**

Made owning my business easy! I had to be mobile a lot as an attorney and this made life a little easier since i could follow workflows and it was on my iPad. 

**What do you dislike about Ironclad?**

It was not as user friendly or intuitive. 

**What problems is Ironclad solving and how is that benefiting you?**

I used it to keep in touch with my partner and make sure we are on the same page with cases and business management. 


## Ironclad Discussions
  - [Is ironclad a CLM?](https://www.g2.com/discussions/is-ironclad-a-clm) - 2 comments
  - [How much does ironclad software cost?](https://www.g2.com/discussions/how-much-does-ironclad-software-cost) - 2 comments
  - [What is ironclad software used for?](https://www.g2.com/discussions/what-is-ironclad-software-used-for) - 1 comment

- [View Ironclad pricing details and edition comparison](https://www.g2.com/products/ironclad/reviews?page=7&section=pricing&secure%5Bexpires_at%5D=2026-10-02+00%3A20%3A23+-0500&secure%5Bsession_id%5D=f5eecae2-5c08-431a-aefd-f76414563b59&secure%5Btoken%5D=42cb95329f82e8d6782806ba2346116c6a8cbab0155acce3c41a193ceba18073&format=llm_user)

## Ironclad Features
**Third-Party Integrations**
- Third-Party Integrations

**Role-Based Permissions**
- Role-Based Permissions

**Autonomous Task Execution**
- Autonomous Task Execution

**Configurable Workflow**
- Configurable Workflow

**Automated Routing**
- Automated Routing

**Approval Process Control**
- Approval Process Control

**Contract Management Platform Features**
- Contract Creation
- Customizable Templates
- Contract Editing
- Contract Attachments
- Contract Collaboration
- Approval Process
- Notifications & Reminders
- Contract Database
- Integrations / APIs
- Reporting & Dashboards
- Government Contracts
- Specialty Contracts
- Alerts/Notifications
- Third-Party Integrations

**Contract Creation & Management**
- Contract Creation
- Contract Templates
- Contract Editing
- Contract Attachments

**Workflow Orchestration**
- Configurable Multi-Step Workflows
- Multi-Stakeholder Approvals and Review Cycles
- Integrations
- Rule-Based Routing
- Automated Task Creation and Progression

**Collaboration**
- Contract Collaboration
- Approval Process

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**AI-Powered Legal Work**
- AI Legal Drafting
- AI Document Review and Analysis
- AI Data Extraction

**Other Platform Features**
- Notifications & Reminders
- Contract Database
- Contract Compliance
- Integrations / APIs
- E-Signature

**Agentic AI - Contract Management**
- Autonomous Task Execution

**Standardization and Governance**
- Workflow Templates
- Role-Based Permissions

**Additional Functionality**
- Reporting/Analytics
- Electronic Signature
- Full Text Search
- Data Import/Export
- CRM
- Audit Management
- Digital Signature
- Contract Drafting
- Activity Tracking
- Customizable Reports
- Sell Side (Customers)
- Task Management
- Renewal Management
- Annotations
- Workflow Management
- Data Extraction
- Audit Trail
- Contract Negotiation
- Drag & Drop
- Document Storage
- Customizable Fields
- AI Redlining
- Version Control
- Completion Tracking
- Contact Management
- Access Controls/Permissions
- AI Copilot
- Document Review
- Customizable Branding
- Configurable Workflow
- Document Management
- Compliance Tracking
- Buy Side (Suppliers)
- Payment Processing

**Contract Data**
- Reporting & Dashboards
- Advanced Contract Analytics

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Contract Lifecycle Management (CLM)**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top Ironclad Alternatives
  - [Conga CLM](https://www.g2.com/products/conga-conga-clm/reviews) - 4.3/5.0 (597 reviews)
  - [Docusign CLM](https://www.g2.com/products/docusign-clm/reviews) - 4.3/5.0 (493 reviews)
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