--- title: Intermapper Reviews meta_title: 'Intermapper Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 84 reviews by the users' company size, role or industry to find out how Intermapper works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 84 scale: '5' date_modified: '2026-07-17' parent_category: name: Monitoring url: https://www.g2.com/categories/monitoring --- # Intermapper Reviews **Vendor:** Fortra **Category:** [Network Monitoring Software](https://www.g2.com/categories/network-monitoring) **Average Rating:** 4.3/5.0 **Total Reviews:** 84 ## About Intermapper A Key Part of Fortra (the new face of HelpSystems) Intermapper is proud to be part of Fortra’s comprehensive cybersecurity portfolio. Fortra simplifies today’s complex cybersecurity landscape by bringing complementary products together to solve problems in innovative ways. These integrated, scalable solutions address the fast-changing challenges you face in safeguarding your organization. With the help of the powerful protection from Intermapper and others, Fortra is your relentless ally, here for you every step of the way throughout your cybersecurity journey. ## Intermapper Pros & Cons **What users like:** - Users appreciate the **comprehensive monitoring** capabilities of Intermapper, enabling proactive network management and quick issue identification. (2 reviews) - Users value the **effective monitoring** of Intermapper, enabling proactive management with visual and audible alerts. (2 reviews) - Users value the **effective monitoring services** of Intermapper, enabling proactive network management with ease and speed. (2 reviews) - Users value the **alerting system** of Intermapper for its effectiveness in promptly identifying network issues. (1 reviews) - Users appreciate the **enhanced data accuracy** of Intermapper, enabling proactive network monitoring without constant attention. (1 reviews) - Ease of Use (1 reviews) - Easy Integrations (1 reviews) - Insightful Analysis (1 reviews) - Integrations (1 reviews) - Notifications (1 reviews) **What users dislike:** - Users found the previous **licensing issues** cumbersome, but recent improvements have made them more manageable. (1 reviews) ## Intermapper Reviews ### 1. Fantastic Network Monitoring Product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2017 **What do you like best about Intermapper?** Exceptional monitoring product that uses a variety of probe types such as SNMP and WMI to monitor devices on the network. **What do you dislike about Intermapper?** Not every device has a probe available in which case you will need to create a custom probe which can be very difficult if you know nothing about how the Intermapper probes work **What problems is Intermapper solving and how is that benefiting you?** We currently use Intermapper to activly monitor our network, allowing us to act proactively instead of re-actively to changes. **Official Response from Product Marketing:** > Thank you so much for your review! It’s great to hear Intermapper is helping you respond more proactively to network events. We will be releasing a new probes library soon where you can find and download probes from other Intermapper users. We hope this will make it easier to find the probe you need, and create new ones as well. ### 2. Intermapper is the main tool I use for looking at the network and managing my routers and switches. **Rating:** 5.0/5.0 stars **Reviewed by:** Geoff B. | Network Analyst, Utilities, Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2016 **What do you like best about Intermapper?** I like the ability to set up a double click action on devices. That way I can log right in to routers and switches with Putty or open a webpage for a UPS or RDP to a server. I also like the charts. I use them to look at bandwidth utilization on WAN links over time. **What do you dislike about Intermapper?** I'm not crazy about flows as they just show you top N. I also can't always find a probe to monitor SNMP on certain devices. **Recommendations to others considering Intermapper:** Great tool for managing your network. Just get it. It's reasonably priced too! **What problems is Intermapper solving and how is that benefiting you?** I get a quick and dirty view of problem devices on the network. I can spot these devices and fix them many times before the users even notice. I can also use the charts to prove that I might need more bandwidth at certain locations. ### 3. Good product **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.) **Reviewed Date:** June 22, 2017 **What do you like best about Intermapper?** Network monitoring is really good and simple to setup. Ability to create new "probes" in pretty much any language and add them into the application. **What do you dislike about Intermapper?** User interface is very out dated. The HTML it generates is also a bit outdated and it doesn't always render properly (refreshing the page usually solves this). **What problems is Intermapper solving and how is that benefiting you?** Network and server status monitoring. **Official Response from Product Marketing:** > I’m glad you’ve found Intermapper easy to set up and are benefitting from the ability to create your own probes. In terms of the user interface, we are working on it and are committed to making ongoing updates here. Thank you so much for your feedback. ### 4. Nice Product **Rating:** 4.0/5.0 stars **Reviewed by:** Dan P. | Network Engineer, Building Materials, Enterprise (> 1000 emp.) **Reviewed Date:** June 19, 2017 **What do you like best about Intermapper?** We don't use Intermapper for its traditional use. We simply have it monitor our sites for up/down/slow. It works well for this. **What do you dislike about Intermapper?** There could be more options for how it will be displayed and more icons that will change color depending on status. **What problems is Intermapper solving and how is that benefiting you?** We are able to visually see across the office the status of a plant. **Official Response from Product Marketing:** > Hi Dan. It’s great to hear that Intermapper is working well for you. Thank you so much for your review. With mapping, you do have the option to upload icons of your choosing. As long as you follow the format of the files we allow per our product documentation, they should change color just like the ones built-in to the product. If you have other suggestions on what you’d like to see with display and icon options, please do contact our support team at support.intermapper@helpsystems.com. ### 5. Intermapper - I rely on it for constant network status **Rating:** 5.0/5.0 stars **Reviewed by:** Gary H. | Network Administrator, Computer Networking, Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2017 **What do you like best about Intermapper?** I like best the notifications I receive via email for network conditions that may need my attention. **What do you dislike about Intermapper?** What I dislike most is having to manually update changes in my network infrastructure. **What problems is Intermapper solving and how is that benefiting you?** The business problem that I am solving is maintaining business continuity. The benefit that I have realized is quicker problem determination and resolution. **Official Response from Product Marketing:** > Hi Gary. Thank you for leaving a review! I’m happy to hear that Intermapper is helping you maintain business continuity and resolve problems more quickly. In terms of configuration changes, we’re really not a network configuration management tool and don’t offer the ability to push out configuration changes to your network through Intermapper. Let us know if that’s not what you’re talking about here, and we can try to help. ### 6. Intermapper review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** June 20, 2017 **What do you like best about Intermapper?** Ability to see node up/downs at a glance. I also like the right click helper apps when doing simple trouble shooting. **What do you dislike about Intermapper?** It is a bit clunky when setting up new sites. **Recommendations to others considering Intermapper:** Would also like a Netflow in conjunction. **What problems is Intermapper solving and how is that benefiting you?** We are using it as a red light - green light monitoring tool. **Official Response from Product Marketing:** > Thank you so much for your review. If you have more feedback on what specifically you’ve found to be clunky, please get in touch with our support team at support.intermapper@helpsystems.com, and they can help you out. ### 7. Great Network Management Software **Rating:** 5.0/5.0 stars **Reviewed by:** Mike B. | Technical Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2016 **What do you like best about Intermapper?** Its visual, just load it on a PC and monitor your entire network visually. Or get it setup to email you if something goes wrong. You can customize your alerts to up/down or by CPU. Memory, or Network usage and you set the warning points. **What do you dislike about Intermapper?** Not much to dislike, sometimes it can have problems that an update fixes but thats the same with any software. **Recommendations to others considering Intermapper:** You can configure it to fit your needs. I like the alerts I get day and night so I don't have to monitor my servers any other way. **What problems is Intermapper solving and how is that benefiting you?** I can view my network traffic and health by just looking at it visually. ### 8. Fantastic, affordable tool, a little bit behind in user interface **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Enterprise (> 1000 emp.) **Reviewed Date:** June 19, 2017 **What do you like best about Intermapper?** It works! Reports, Flows and L2 are great modules. **What do you dislike about Intermapper?** Not "enterprise" GUI, modules sometimes seem to be different applications (aren't they?), maps are disconnected from each other. Eventual failures in layer 2 discovery and several in Mac OS client. **What problems is Intermapper solving and how is that benefiting you?** Network, servers and Apps monitoring. **Official Response from Product Marketing:** > Thank you so much for your review! It’s great to hear that you would recommend Intermapper to friends and colleagues. We are continually working to update and enhance Intermapper, and we do appreciate your feedback on areas you want us to improve. If you have any specific issues you’d like help with, you can always contact our support team at support.intermapper@helpsystems.com . ### 9. Network IT professional who uses intermapper **Rating:** 3.0/5.0 stars **Reviewed by:** Kevin M. | IT Systems Team Lead, Entertainment, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2016 **What do you like best about Intermapper?** The live network views, the map shows these dots and will change colors based on link usage. It is a great way to get a visual overview of you whole network and performance pain points. It uses SNMP which is great and easy to setup. It is also quick to setup and work with - all very WYSIWG editing. It does support servers but feel its biggest strength is networking gear **What do you dislike about Intermapper?** It has an older interface and lacks support for more advancing monitoring like power shell checks. The remote console can be hard to work with so most of the editing to the maps should be done on the server itself which can be hard if you have multiple admins. Also by default it does not have a great historical report or graph. We ended up using another monitoring software to keep track of the server performance and use intermapper mainly for network awareness **Recommendations to others considering Intermapper:** If you have a large network and wish to get a great wall board type map with live instant feedback then this is your product but in terms of a 100% total monitoring package for servers and web apps then this is probably not what you are looking for. The network monitoring that it does do is amazing and worth the price **What problems is Intermapper solving and how is that benefiting you?** Identifying network pain points and servers up time ### 10. Intermapper Network Monitoring - cheap effective way to monitor your entire network with SNMP **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin B. | Network Engineer, Computer Networking, Enterprise (> 1000 emp.) **Reviewed Date:** November 17, 2016 **What do you like best about Intermapper?** I am able to monitor my entire enterprise network...over 650 switches and routers effectively. Have different MIB traps that allow me to see many different aspects of the environment. Many mib coders are writing new traps for different equipment so there is something available for newer platforms. **What do you dislike about Intermapper?** I am unable to monitor the Link connections itself. I would like to be able to monitor different traffic on a link between switches, but have yet to find a Mib that will allow me to do so. **What problems is Intermapper solving and how is that benefiting you?** I am able to be notified quickly and effectively of network issues. As a group we are able to respond to network outages quicker and better. ### 11. Hello Intermapper My Old Friend **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** November 10, 2016 **What do you like best about Intermapper?** The Intermapper live maps are infinitely better than any static Visio diagram, they are dynamically updated and show the network topology as "it is" as apposed to how it was "designed". Intermapper is capable of display a large amount of information in an intuitive form on a small piece of screen real estate. In our office it is often the centerpiece of design and planning conversations. Changes to the network are visible in 30 seconds resulting in fast trouble diagnosis. Additionally, the Flows component allows for layer 4 traffic identification to determine which machines and applications are consuming bandwidth. **What do you dislike about Intermapper?** User permissions must be set per map, there is way to group users but no way to group maps so if you have many users and many maps with different security needs it can be extremely difficult to keep the permissions straight. I wish there was a way to curve the lines... **Recommendations to others considering Intermapper:** Give it a try. **What problems is Intermapper solving and how is that benefiting you?** This product aids in troubleshooting network issues quickly. Before the phone rings or a trouble ticket is created, our staff is alerted to any issue by Intermapper's notification, emails and/or text messages. In one glance Intermapper answers the first 10 questions that a network admin would ask when trouble arises. The Flows component is capable of generating easy to read PDF bandwidth reports that can be handed directly to management to drive decision making. ### 12. Intermapper is the first tool I deploy at every job I go into **Rating:** 5.0/5.0 stars **Reviewed by:** Alfred T. | Sr. Network Engineer, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** November 10, 2016 **What do you like best about Intermapper?** Live graphical interface with WYSIWYG style live maps has saved me from updating dated VISIO diagrams. I can spot and resolve Layer 2 network problems using Intermapper at a much quicker pace than with any other tool I've used. **What do you dislike about Intermapper?** Intermapper has improved over the years. They've added a queriable database for SNMP data as well as Netflow. I wish they could add more features to the Netflow component so that you can query data in a more robust fashion. **Recommendations to others considering Intermapper:** Work on the Netflow component. A lot of companies use netflow for operational support **What problems is Intermapper solving and how is that benefiting you?** Intermapper is my primary network monitoring tool and is always my first go to point for resolving issues. ### 13. Good but needs to be more DevOps focused **Rating:** 3.0/5.0 stars **Reviewed by:** Dan G. | Director of Service Assurance and System Operations, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2016 **What do you like best about Intermapper?** Intermapper has come a long way, but it's main feature IMHO are the maps. Although they are manually configured (realistically), they can be nice and are a much cheaper alternative to things like OpenView etc. **What do you dislike about Intermapper?** The pricing model is almost a deal killer in a large-scale production operations environment. Since you need to pay full-price for every new instance of the software, it makes testing/QA/deployment environments difficult to scale. **Recommendations to others considering Intermapper:** Commit to spending some cash on multiple instances if you need any kind of development environment. **What problems is Intermapper solving and how is that benefiting you?** It does a good job at visualization and we have it up on the SOC front wall. Customers like it a lot. ### 14. Fairly easy to use. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2017 **What do you like best about Intermapper?** This program is fairly easy to use for anyone who would like a program with basic functionality. **What do you dislike about Intermapper?** Lacks more detailed functionality that a larger telco may desire. **What problems is Intermapper solving and how is that benefiting you?** We are able to do basic mapping of our network. **Official Response from Product Marketing:** > Thank you so much for your review. I’m glad to hear you’ve found Intermapper to be easy to use. We always value feedback on what we can do to make Intermapper better. We do have many customers at telecommunications companies who use Intermapper, and if there are specific functions that would help you as a large telco provider, please do share that with us by contacting support.intermapper@helpsystems.com. ### 15. Great program for monitoring server uptime **Rating:** 4.5/5.0 stars **Reviewed by:** Benjamin K. | Senior Network Analyst, Transportation/Trucking/Railroad, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2016 **What do you like best about Intermapper?** The software is easy to setup and configure for automatic alerts. The Flows add-in for InterMapper is great for digging into traffic. **What do you dislike about Intermapper?** It took me a while to configure the smtp relay, but most of the issue was on my end. **Recommendations to others considering Intermapper:** It is hard to go wrong with Intermapper. You get great value for the price of the software, and support has been responsive when needed. **What problems is Intermapper solving and how is that benefiting you?** We know when we have server outages or network issues before it is reported by users. This has helped greatly on systems that don't get accessed often and keeps our users downtime to a minimum. ### 16. Could not live without this product! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2017 **What do you like best about Intermapper?** Ability to customize maps and monitoring, very stable performance. **What do you dislike about Intermapper?** The browser map is great, but wish the back-end wasn't based on Java. Also, hard on website to add capacity on-the-fly. **What problems is Intermapper solving and how is that benefiting you?** Monitoring a K-12 network across multiple schools, ensuring optimum uptime and proactive problem troubleshooting before issues affect student learning. We have used this product for eight years, and I have used it across two jobs for nearly fifteen. **Official Response from Product Marketing:** > Thank you so much for your positive review. We have a lot of customers in the education space. I’m so happy to hear that Intermapper has been your tool of choice for network monitoring in school settings. If you haven’t already, you can let our support team know some of your concerns so we can continue to improve Intermapper. Just email us at support.intermapper@helpsystems.com. ### 17. It's ok I guess **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2017 **What do you like best about Intermapper?** It is not too expensive and the support team is ok. **What do you dislike about Intermapper?** Feel like I'm using windows 95 in 2017. The user experience could be improve a lot. **What problems is Intermapper solving and how is that benefiting you?** Network monitoring **Official Response from Product Marketing:** > Thank you for your honest review. We appreciate your feedback on the user experience. Our goal is to improve the user experience on an ongoing basis, and we are committed to making enhancements in this area in future releases. ### 18. Good product, and good customer service. **Rating:** 3.5/5.0 stars **Reviewed by:** Ryan S. | IT Operations Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2016 **What do you like best about Intermapper?** For those that want service monitoring, but don't want to deal with nagios, or zabbix, this is definitely a good product. Also has probes that neither of those other options have. **What do you dislike about Intermapper?** Cost. The feeling that I when I request features they never seem to get implemented. **Recommendations to others considering Intermapper:** If you're looking to start service monitoring, I would suggest starting with a free product, unless you know you want a GUI to do all your management. We've been using Intermapper for years, and the cost of switching at this time is just too high. **What problems is Intermapper solving and how is that benefiting you?** Service availability monitoring. ### 19. Awesome Network Monitoring Utility **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2016 **What do you like best about Intermapper?** Ease of Use and It's so precise ! We had serious network issue and consistent outage, and We could NOT find the cause for the issue as our network stack is complex. We were using couple of traditional motioning frameworks, But NO use with that. One of our folk suggested intermapper, and we were tried it, and It helped us to find the cause for network issue. It's an awesome network utility and every company must have it. I strongly recommend this product. Thanks, Bommuraj Paramaraj **What do you dislike about Intermapper?** I think , The pricing is negative side ! apart from that, everything is great. I personally love this product. **Recommendations to others considering Intermapper:** We had serious network issue and consistent outage, and We could NOT find the cause for the issue as our network stack is complex. We were using couple of traditional motioning frameworks, But NO use with that. One of our folk suggested intermapper, and we were tried it, and It helped us to find the cause for network issue. It's an awesome network utility and every company must have it. I strongly recommend this product. Thanks, Bommuraj Paramaraj **What problems is Intermapper solving and how is that benefiting you?** We had serious network issue and consistent outage, and We could NOT find the cause for the issue as our network stack is complex. We were using couple of traditional motioning frameworks, But NO use with that. Intermapper helped us to find the cause for network issue. ### 20. would recommend this product **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2017 **What do you like best about Intermapper?** I like the interface traffic statistics on the intermapper. it's very useful. **What do you dislike about Intermapper?** I find the interface was too confusing at first. when I was introduced to it however and played around , it's easier. we're still in process of adding devices and refining it however. **What problems is Intermapper solving and how is that benefiting you?** we use it as an overall monitor for network traffic **Official Response from Product Marketing:** > Thanks so much for your review, and being willing to recommend Intermapper to your friends and colleagues. If you have any specific questions about how to use Intermapper, make sure to check out our Knowledge Base, where you’ll find how-to content, forums, and our user and developer guides. Our support team is also happy to help. ### 21. Nice graphic overview of networks and hosts, good notifications, and flexible **Rating:** 4.0/5.0 stars **Reviewed by:** Chris K. | Systems Manager, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2016 **What do you like best about Intermapper?** IM is flexible - you can use as many or as few of its features as you like. While I only use a small subset, it works extremely well for those things I do with it. **What do you dislike about Intermapper?** Redrawing on window resize could be better - but then I'm running the client on a truly ancient machine ;-). **Recommendations to others considering Intermapper:** Give it a try! **What problems is Intermapper solving and how is that benefiting you?** Having a monitoring systems fully *external*l to the systems being monitored is a nice plus for me. (And for some folks, it'd be an absolute necessity.) ### 22. Convenient tool to use for network management and overview **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** August 26, 2016 **What do you like best about Intermapper?** The graphical user interface is easy to navigate and allows network administrators to maintain an organized map of their network infrastructure. It is especially helpful when used in conjunction with firewall applications and makes creation and maintenance of firewall access rules much simpler to do. The ability to monitor hosts and/or ports and receive alerts when issues are detected is also essential for services where uptime and availability is crucial. **What do you dislike about Intermapper?** The map-view interface is a bit limiting for large virtual networks with several VLANs and appears cluttered. At times, certain graphics may be missing and make it looks as if a map is incomplete, when in actual fact it is. **Recommendations to others considering Intermapper:** The trial version of the product provides a good representation of the features and functions of the fully licensed version, which is a risk-free opportunity to observe the benefits of the software and determine if it's a suitable network management tool for a company or business to use. **What problems is Intermapper solving and how is that benefiting you?** Intermapper is extremely useful when creating new VLANs as it allows administrators to view, graphically, relationships between different VLANs and maintains a detailed database of a company's network infrastructure, which is especially important in environments with many virtual networks. While it is a powerful tool to maintain and/or grow a company's network infrastructure, it is also beneficial for IT personnel that do not directly perform network administrative work; it provides a clean and easy-to-use platform to understand networking aspects and helps bridge the gap between various IT groups and a dedicated network team. ### 23. Intermapper Review **Rating:** 4.5/5.0 stars **Reviewed by:** Madhu Sudhan P. | Wireless Engineer, Wireless, Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2016 **What do you like best about Intermapper?** Software is stable, doesn't crashed and most of all tech support is great. We get notified immediately if we lost connectivity, we don't have to relay on contractors word or report to verify the uniting being alive **What do you dislike about Intermapper?** We would really like if the product has more flexible pricing. **Recommendations to others considering Intermapper:** Great product, **What problems is Intermapper solving and how is that benefiting you?** Now we have clean and visible status of all our devices, network and units through out the country ### 24. Intermapper **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2017 **What do you like best about Intermapper?** That I have my network backbone totally monitored. **What do you dislike about Intermapper?** The learning curve is a little steep. I'm still working on it. **What problems is Intermapper solving and how is that benefiting you?** I know immediately when I have a server or internet circuit in trouble. **Official Response from Product Marketing:** > Thanks so much for your review. It’s great that you’re monitoring your entire network backbone with Intermapper. To help you get up to speed with Intermapper, I’d encourage you to check out our Intermapper Knowledge Base in the HelpSystems Community Portal, where you’ll find a variety of “how-to” resources. https://community.helpsystems.com/knowledge-base/intermapper/. You can also interact with users and ask questions in the Intermapper forums: https://community.helpsystems.com/forums/intermapper/. Also, our user guide can be found in the portal as well. And if you have specific questions, our technical team is always happy to assist. I hope that helps! ### 25. Great Program **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2017 **What do you like best about Intermapper?** Great to improve team’s productivity and helps us reduce errors in our business operations. **What do you dislike about Intermapper?** The website has a lot of information and can be hard to navigate. **What problems is Intermapper solving and how is that benefiting you?** Team productivity. Connecting everything **Official Response from Product Marketing:** > Thanks so much for the review! It’s great to hear Intermapper is helping you improve productivity and connectivity. If you’re ever looking for something specific on the website and can’t find it, we do have team members on live chat who are happy to help. ### 26. Great Network and troubleshooting tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Networking | Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2016 **What do you like best about Intermapper?** Intermapper mapping abilities are second to none! Ability to see live traffic on the maps is a huge time saver and provides a great insight in to the network and whats is going on where. **What do you dislike about Intermapper?** Some new versions have inconsistencies, but intermapper support seems to be aware and are working on it. **Recommendations to others considering Intermapper:** Great product ! I would surely recommend to others and have been for years. **What problems is Intermapper solving and how is that benefiting you?** Ability to visuals traffic has been great. Seeing bottlenecks live is a big benefit. Alerting is also very good ! ### 27. Solid network monitoring tool **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2017 **What do you like best about Intermapper?** Intermapper keeps a constant eye on identified network devices and notifies me immediately if they are not available. **What do you dislike about Intermapper?** Pricing structure for additional devices. **What problems is Intermapper solving and how is that benefiting you?** Network monitoring **Official Response from Product Marketing:** > Thank you so much for your review! I’m glad you’ve found Intermapper to be a solid network monitoring tool. We do aim to keep our pricing structure simple, so if you want to monitor additional devices, you simply pay the difference. Feel free to get in touch with your sales representative if you have specific questions or concerns. ### 28. Incredibly insightful **Rating:** 5.0/5.0 stars **Reviewed by:** James C. | Senior Network Engineer, Wireless, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2016 **What do you like best about Intermapper?** Real time monitoring of all our networks with alerts and notifications that can be customized. **What do you dislike about Intermapper?** It would be helpful if there was a search feature when managing multiple servers. I would also like to see the licensing changed. **What problems is Intermapper solving and how is that benefiting you?** We are able to manage thousands of sites. Trouble shooting is extremely easy with SNMP to all devices. ### 29. Intermapper user for ages and ages **Rating:** 5.0/5.0 stars **Reviewed by:** Edward J. | Engineer, Telecommunications, Enterprise (> 1000 emp.) **Reviewed Date:** November 10, 2016 **What do you like best about Intermapper?** Intermapper is a tremendous tool that provides valuable network status at an entry level user skillset, and has deep capabilities for expansion and customization for the advanced users. **What do you dislike about Intermapper?** Export and printing of network maps could be improved **What problems is Intermapper solving and how is that benefiting you?** Network monitoring at multiple layers for a fraction of the cost of large scale tools. ### 30. Very Intense Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2016 **What do you like best about Intermapper?** How you are able to customize the maps to your liking. You are also able to add many maps. **What do you dislike about Intermapper?** It has a little learning curve, and the interface is not that user friendly for a novice. **Recommendations to others considering Intermapper:** I would recommend this product to anyone who would want to be on top of the network outtages they may face. **What problems is Intermapper solving and how is that benefiting you?** Managing all of our sites and the network outages. We are able to see the problems faster. We are solving many problems on why we have outtages from our ISPS. ### 31. Have been using it for many years to monitor switch and server equipment. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2016 **What do you like best about Intermapper?** The ability to write custom probes and monitor the condition of the equipment, then alert staff when a failure occurs. **What do you dislike about Intermapper?** Recent versions have some significant bugs in the GUI and with switch interface monitoring behavior. **Recommendations to others considering Intermapper:** Trial the product before buying to ensure it meets your needs. **What problems is Intermapper solving and how is that benefiting you?** We monitor for outages and other serious equipment failures, and alert the appropriate personnel. ### 32. Great tool, terms have changed for the negative **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Wireless | Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2016 **What do you like best about Intermapper?** I love the visual representation of our networks. **What do you dislike about Intermapper?** It is incredibly difficult to grab information from the database. It feels like the database functionality was bolted on as an afterthought and never fleshed out into a full feature. **What problems is Intermapper solving and how is that benefiting you?** Being able to show our customers a visual representation of their network and realtime issues. ### 33. Intermapper is a great tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2016 **What do you like best about Intermapper?** Intermapper is easy to use even for those who have limited technical experience. **What do you dislike about Intermapper?** It would be useful to have more tools in designing a coverage map. **Recommendations to others considering Intermapper:** Strategic mapping of circuits is needed in order to make intermapper easily understandable. **What problems is Intermapper solving and how is that benefiting you?** Consistent monitoring with notifications are perfect for our company. ### 34. Administrative use of product for more than 15 years. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2016 **What do you like best about Intermapper?** Ease of use, improvements on a regular basis, customizable, flexible **What do you dislike about Intermapper?** Would love a mobile app for access on phone or tablet. **What problems is Intermapper solving and how is that benefiting you?** Monitoring network to identify outages and problems proactively. ## Intermapper Discussions - [Who uses Intermapper?](https://www.g2.com/discussions/3805-typical-user) - 1 upvote - [What can Intermapper monitor?](https://www.g2.com/discussions/3804-equipment-intermapper-monitors) - 1 upvote - [Why does my organization need network monitoring software?](https://www.g2.com/discussions/3803-use-cases) - 1 upvote - [How does Intermapper work?](https://www.g2.com/discussions/3802-how-it-works) - 1 upvote - [What is Intermapper?](https://www.g2.com/discussions/3801-overview) - 1 upvote - [View Intermapper pricing details and edition comparison](https://www.g2.com/products/intermapper/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-31+16%3A05%3A53+-0500&secure%5Bsession_id%5D=5c8f0d8a-1f27-473b-b54f-409d88fa84a6&secure%5Btoken%5D=1f1dffabb160dab82d804ab703d1565c2701d19f4e47c1cf1115afa7b85bfe94&format=llm_user) ## Intermapper Features **Functionality** - Performance Monitoring - Alerting - Multi-Network Capability **Generative AI** - AI Text Generation **Monitoring - Network Monitoring** - 360-Degree Network Visibility - Automated Network Discovery - Real-Time Monitoring **Management** - Performance Baseline - Data Visualization - Path Analysis **Analytics - Network Monitoring** - Predictive Performance Analytics - Packet & Flow Analysis **Agentic AI - IT Alerting** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Security - Network Monitoring** - Encrypted Data Transmission - Zero Trust and Identity Management - Integrated Network Security **Network Performance - Network Monitoring** - Dynamic Network Optimization - Automated Tasks Routing **AI Automation - Network Monitoring** - Machine Learning-Based Anomaly Detection - Self-Healing Networks - Predictive Network Maintenance **Agentic AI - Network Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Intermapper Alternatives - [Paessler PRTG](https://www.g2.com/products/paessler-prtg/reviews) - 4.7/5.0 (204 reviews) - [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) - 4.5/5.0 (587 reviews) - [Dynatrace](https://www.g2.com/products/dynatrace/reviews) - 4.5/5.0 (1,234 reviews)