Intelligent Audit Reviews & Product Details

The onboarding process with Intelligent Audit was well organized and efficient. The team was responsive, knowledgeable, and provided clear guidance throughout each step. Communication was timely, expectations were clearly defined, and any questions or issues were addressed quickly. Overall, the experience was smooth and professional, which helped accelerate implementation and build confidence in the partnership from the start. Review collected by and hosted on G2.com.

While the overall onboarding experience was positive, there were a few areas that could be improved. Some steps required follow-up to clarify timelines and responsibilities, and certain system configurations took longer than expected to complete. Review collected by and hosted on G2.com.

Amazing product and support! Having access to the data they aggregate is a real game changer in the logistics space, and it makes a managing/eliminating controllable spend all the easier. Review collected by and hosted on G2.com.

Modding and customizing dashboards can be a bit difficult. The "vanilla" dashboards that are built-in are great, but when looking to sift data for specific spend/categories, it's a bit of a challenge and not very intuitive. Review collected by and hosted on G2.com.

The reporting dashboard is very nice. Also merging the various invoice data formats into a single model. Review collected by and hosted on G2.com.

The week delay for invoices to clear coupled with some of the courier invoicing practices can sometimes not be aligned with customer billing expectations and courier data exports are necessary to meet those billing expectations. Review collected by and hosted on G2.com.

Intelligent Audit has a great team dedicated to a successful implementation and ensuring a smooth go-live experience. Review collected by and hosted on G2.com.

An area of improvement would be the relationship with Triumph. Ideally, it would be hidden from the client and not require a separate contract. Review collected by and hosted on G2.com.

Useful data that is easy to flush out & digest. Support and client success teams are elite. Review collected by and hosted on G2.com.

It can be overwhelming at first because there is a lot of information to be accessed. I have not found any parts of the platform that I am currently using to be not useful. Review collected by and hosted on G2.com.

The Intelligent Audit team assigned to our company’s account has always been very responsive when issues arise, and they’re very communicative about how to best utilize the tool to benefit my company. Review collected by and hosted on G2.com.

So far I have not seen any downside to using Intelligent Audit. Review collected by and hosted on G2.com.

How easy the initial setup and roll-out were. The platform is insightful and easy to use. Review collected by and hosted on G2.com.

No negative feedback for Intelligent Audit. Any issue or question we have had has been quickly addressed or resolved by the IA team. Review collected by and hosted on G2.com.

Easy to navigate.

Shows clear view of all Invoices been charged to company for logistics and transportation related.

Remove middleman or agent in between.

Direct reach to logistics companies across all Geo's.

Easy to read changes levied on Invoice and pass it through the multi layer approval process.

Schedule weekly, daily or monthly reports. Review collected by and hosted on G2.com.

One thing would like to add which is to enable notifications as and when the invoice is pending approval. Email notification would be perfect. Review collected by and hosted on G2.com.

The on boarding process was easy and the team was great to work with implementation. Review collected by and hosted on G2.com.

Setting up the parameters for the team to use in order to audit correctly took some time, but nothing that wasn't forseen. Review collected by and hosted on G2.com.

Seamless interface & ease of identifying exactly where my invoices are & what my future freight charges look like. Quick support from the IA team on any challenges faced along with flexibility to overcome said challenges. Easy to maintain a large supplier base with support from the IA CS Helpdesk. Review collected by and hosted on G2.com.

So far any challenges faced have been meet with a return to green plan even if not immediately available a roadmap has been provided. Review collected by and hosted on G2.com.