I like everything about intalk.io. The smart auto dialer and omnichannel workspace double agent productivity and streamline caller management across voice and WhatsApp. The initial setup was very smooth and straightforward. Review collected by and hosted on G2.com.

I don't have any major issues with intalk.io, though more advanced reporting customization, like drag-and-drop widget builders or scheduled automated email exports, and smoother one-click syncs with CRMs like Salesforce and HubSpot would be nice. Review collected by and hosted on G2.com.

I use intalk.io as an AI voice bot to automate my calls without any issue. I like the more human-like conversations, and I can interact with each customer very easily and achieve my goal. The initial setup was quite easy. Review collected by and hosted on G2.com.

nothing as such Review collected by and hosted on G2.com.

We can easily make calls using the internet where we can also record our calls, and supervisors can audit these calls by listening to our conversations. Review collected by and hosted on G2.com.

Sometimes it is difficult to handle errors during agent login, which are mostly related to storage or regular maintenance of our server, like storage and service maintenance. Review collected by and hosted on G2.com.

so many features like

auto/inbound/preview /predictive calling/callback/ivr/survey/AI voicebot and stream /live dashboard

and so many integrations like

freshdesk/salesforce/hubspot/chatbox/leadsquared/zoho.

we can easily implement with our product.

lightweight UI for agent (easy to use)

customer support. Review collected by and hosted on G2.com.

The supervisor side UI is not attractive. Review collected by and hosted on G2.com.

Intalk provide all in one solution for all dialer related issues. Review collected by and hosted on G2.com.

Not found any as this helped us in multiple ways Review collected by and hosted on G2.com.

What I like the most is that I can connect easily on calls and I can easily access the records or history of any transactions Review collected by and hosted on G2.com.

None. I really like intalk as it is hlping me with my work. Review collected by and hosted on G2.com.

Very easy to use, easy interface, very helpful customer service, a lot of features inside it to fit your business, it can be easily customized and scalable Review collected by and hosted on G2.com.

Sometimes the interface is slow, not all features are included inside it, not compatible with all vendors Review collected by and hosted on G2.com.

It is very helpful for invoice/non voice account since you can call the customer you can answer the incoming call. Furthermore, you can check the history of calls between customer and Agents. Review collected by and hosted on G2.com.

I don't have any bad feedback for intalk since it is convenient for me to use it. Also, you can put the narrations once you reached the customer then the phone keeps on ringing. Review collected by and hosted on G2.com.

Intalk is accessible, Our organization is immensely favored to have a tough grinder like an application that you have. We admire your work. Call is clear and helps a lot to our company. Review collected by and hosted on G2.com.

Just need to upgrade and improve more to their website because it has to be neat little clean to some details of the customer to be able to input more details needed. Review collected by and hosted on G2.com.