--- title: Inside Reviews meta_title: 'Inside Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 14 reviews by the users' company size, role or industry to find out how Inside works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 14 scale: '5' date_modified: '2026-09-28' parent_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software ---

Inside Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use in Inside, citing its cost-effectiveness and user-friendly web interface. (1 mentions)
Users find the easy setup and cost-effectiveness of the product highly beneficial for managing guest data. (1 mentions)
Users commend the navigation ease of Inside, finding it simple to use and fully customizable for their needs. (1 mentions)
Users find the quick setup of Inside to be convenient, enabling easy deployment and customization. (1 mentions)
Users value the easy Web UI of Inside, finding it cost-effective and customizable for their needs. (1 mentions)
Users express frustration over poor customer support, as phone support is unavailable and only email assistance is offered. (1 mentions)

Top Pros or Advantages of Inside

Top Cons or Disadvantages of Inside

RV
Ritesh V.
ICT Service Delivery manager
Mid-Market (51-1000 emp.)
"Easy, cheap and customizable."
5/5
What do you like best about Inside?

Very cost effective, easy Web UI, Meets most of the requirements, easy to deploy and fully customizable. Review collected by and hosted on G2.com.

What do you dislike about Inside?

No Phone support but do have email support Review collected by and hosted on G2.com.

ZM
ZAHRAH M.
Facility Security Officer
Mid-Market (51-1000 emp.)
"EASY ACCESS"
5/5
What do you like best about Inside?

Insider gives you the ability to pre-register guests and provide a simple QR code for their check in. Review collected by and hosted on G2.com.

What do you dislike about Inside?

The ability to contact customer service could approve. The hard to find phone number is not connected. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
EC
Verified User in Computer & Network Security
Mid-Market (51-1000 emp.)
"Cost effective, simple and feature rich"
5/5
What do you like best about Inside?

Easy to setup and very cost effective. Stores guest data for years. Review collected by and hosted on G2.com.

What do you dislike about Inside?

No Active Directory integration or option to manually enter email address without a prepouulated .csv file. Review collected by and hosted on G2.com.

RW
Rocky W.
I.T. Tech
Mid-Market (51-1000 emp.)
"No problems"
5/5
What do you like best about Inside?

Inside app works as described, never had a problem with it. A+ Review collected by and hosted on G2.com.

What do you dislike about Inside?

I haven't found anything bad about it. It's an A+ App Review collected by and hosted on G2.com.

Kerry D.
KD
Kerry D.
Information Technology Manager
Mid-Market (51-1000 emp.)
"Gets the job done"
4.5/5
What do you like best about Inside?

Simple, easy to use. Recommend all the time. Review collected by and hosted on G2.com.

What do you dislike about Inside?

Interface can be slow in the administrator site. Review collected by and hosted on G2.com.

karan b.
KB
karan b.
Senior Executive
Small-Business (50 or fewer emp.)
"Effective inside software"
5/5
What do you like best about Inside?

Inside’s dashboarding features provide a panoramic view of your workforce dynamics. Monitor key metrics, track performance, and make data-driven decisions that optimise your operations. Review collected by and hosted on G2.com.

What do you dislike about Inside?

This software is basically for the hospitality only and not for the other sector for better progress in other sector Review collected by and hosted on G2.com.

Verified User in Telecommunications
ET
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"Really like this app"
5/5
What do you like best about Inside?

This is a great application that allows us to track who enters our premise. And because the information is typed in by the user we can actually read the individual’s name. :-) We had a situation where we had an AC repair person come in and say certain things and when the next one came from the same company to solve the issue, they could not determine who was in the first time. I like it. Review collected by and hosted on G2.com.

What do you dislike about Inside?

Our users often have a problem figuring out how to take their picture and I think that could be improved. As well it is not clear on some of the screens that you have to scroll down. Maybe reformat to be the next screen? We use an iPad with a vertical configuration. We also have a problem that we wirelessly print the badges and frequently have an issue with that. Might be our printer and not the app though. I still like the app. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
AE
Verified User in Electrical/Electronic Manufacturing
Mid-Market (51-1000 emp.)
"Been using this for years with no issues."
5/5
What do you like best about Inside?

Straight forward instructions. Tech support gets back to you quickly if any issue arises. Review collected by and hosted on G2.com.

What do you dislike about Inside?

Separating visitor logs by location. Tried looking for it but just get the full list of all together, although the location is by the guest's login so. Review collected by and hosted on G2.com.

MJ
Mohsin J.
Director Information Technology
Mid-Market (51-1000 emp.)
"Atfrondesck visitors log App"
4.5/5
What do you like best about Inside?

Easy to setup and customize. User friendly for end users Review collected by and hosted on G2.com.

What do you dislike about Inside?

Maybe visitors' logouts can be more breezy. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"This is a wonderful software package"
5/5
What do you like best about Inside?

When our organization went to remote work arrangements. Our physicians depended on this software package to know when we had visitors. It allows our administrative staff to update the physician while they work from home. Review collected by and hosted on G2.com.

What do you dislike about Inside?

There is nothing that I currently dislike about this program. It does everything expected so well that I have referred it to other departments in our organization. Review collected by and hosted on G2.com.