Ingeniux Reviews & Product Details

Ingeniux CMS is the only agile web experience management platform for websites, portals, communities, and intelligent content delivery. Built on the latest ASP.NET MVC technology, Ingeniux CMS has a uniquely agile, mobile-first architecture. This provides a complete platform to manage and deliver content to any channel or device, while ensuring proper governance and compliance of your content. Ingeniux CMS is used by hundreds of businesses, organizations, trade associations, higher education institutions, government organizations, and non-profits worldwide. It is available as a hosted service (SaaS) or an on-premise application. To learn more, visit www.ingeniux.com.

Seller

Ingeniux

Discussions

Ingeniux Community

Languages Supported

German, English, French, Italian, Spanish

Solution Type

All-in-One

Overview by

Riley Edmunds (Director, Customer Success and Events at Ingeniux Corporation)

Value at a Glance

Averages based on real user reviews.

Time to Implement

6 months

Return on Investment

25 months

View More Pricing Information

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User Insights

Average based on 87 real user reviews.

Implementation Time

6 months

Perceived Cost

$$$$$

Ingeniux Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is Ingeniux, and what problem is it built to solve?

Ingeniux is a web content management platform for managing and delivering content across websites, portals, and other digital channels. It is built to help organizations manage content and publish it across multiple channels.

What languages does Ingeniux support?

Ingeniux supports 5 languages: English, French, German, Italian, and Spanish.

What company sizes and industries is Ingeniux the best fit for?

Ingeniux has found a strong fit with mid-market and enterprise organizations, particularly in higher education. The most represented segments among positively rated users include:

Company size — Mid-market: Organizations with 51–1,000 employees.
Company size — Enterprise: Organizations with more than 1,000 employees.
Industry — Higher education: This is the clearest industry cluster.
Industry — Financial services: Also represented among positively rated users.

How long does it take to implement Ingeniux across a team?

The most common reported time to go live is 1–3 months, though implementation timelines vary with the scope of the setup. Other reported timelines include:

Time to go live	Relative frequency
1–3 months	Most common
3–6 months	Also reported
6–12 months	Also reported
More than 12 months	Less common

What customer support options does Ingeniux provide, and how do users find the overall support experience?

Support is available through 24/7 live-rep service, email/help desk, and phone support. The experience can be hands-on and responsive, with users describing helpful staff who work through issues directly; others have encountered slow follow-up or support that did not provide enough technical depth for developer needs.

What is the experience like for teams switching to Ingeniux from another tool?

Switching to Ingeniux has often meant moving from older, unsupported, or difficult-to-manage systems—including legacy and home-built CMS platforms, as well as tools such as WordPress and Sitecore—to a more flexible system for managing content, workflows, and multiple sites. Users describe benefits such as easier content management, more control, and improved scalability, while noting that setup and customization can take considerable planning and effort.

What features or capabilities could make Ingeniux even more useful?

Ingeniux could be more useful with stronger support for everyday content and administration tasks. Common improvement areas include:

Asset management: Make it easier to find, organize, rename, and track images and documents.
Authoring and administration: Make the interface and controls more intuitive and flexible for content authors and administrators.
Documentation and training: Provide clearer task-specific guidance and more advanced resources for developers.
Publishing and release workflows: Simplify publishing steps and improve tools for managing and previewing changes.

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Maria S.

Enterprise (> 1000 emp.)

8/26/2019

"Use it as a content management system"

4.5/5

Dan M.

Director of Web Communications

Mid-Market (51-1000 emp.)

Originally submitted 2/18/2019

"Well-rounded CMS for Higher Ed Usage"

5/5

What do you like best about Ingeniux?

What stands out the most about Ingeniux is the high level of customer service - from the initial research stage to reviewing specs and implementation to the amazing support when you become a partner - every phase of interaction with Ingeniux either complements or improves your web strategy and product. Review collected by and hosted on G2.com.

What do you dislike about Ingeniux?

There are improvement in taxonomy association ordering that could be made, but this is a minor blip in the grand scheme of things. Review collected by and hosted on G2.com.

Recommendations to others considering Ingeniux:

Pay attention to the way the Ingeniux staff works through the implementation process and how they break down information within page types and components, this will come in extremely handy when building out pieces of your own later. Then, immerse yourself in the training and punch list aspect of the launch. If you're an admin, it behooves you to dig into the product as deeply as you can. Review collected by and hosted on G2.com.

What problems is Ingeniux solving and how is that benefiting you?

The question of how to manage the website for an entire university with only a three-person staff was the largest we faced before implementing Ingeniux, but with an outside web help triage system, clearly delineated tasks, and a modest amount of trained users across campus, there isn't anything we can't do on the web. The efficiency of making and managing changes within the CMS frees the three main web workers to do more specific skill-based strategic tasks. Review collected by and hosted on G2.com.

Scott C.

Computer Programmer

Enterprise (> 1000 emp.)

3/7/2019

"We use Ingeniux CMS for content management on our websites"

3.5/5

What do you like best about Ingeniux?

It allows us to change content without doing a deploy of any code. This allows us to change content on non-code release days. It also allows for non-developers to make content changes. Review collected by and hosted on G2.com.

What do you dislike about Ingeniux?

I believe that it is likely an issue with the way we implemented CMS but we only use it for content at this time. Users are not able to change the look and feel of the website. they can't move fields around or add fields. that still needs to be done by a developer. Review collected by and hosted on G2.com.

Raymond L.

Web Developer

Enterprise (> 1000 emp.)

11/19/2018

"A CMS that can meet your simple needs and your complex needs"

4/5

What do you like best about Ingeniux?

I like that the CMS can be setup as complex and as simple as needed. For example, we have a couple instances of the CMS running. Our main instance needs to complex with a couple dozen schemas. Another instance we have setup just has a few schemas and basic code.

I also like the architecture of the CMS where the design side and the web side are separated so If we need to take the CMS side down for maintenance we can still keep the website still up and reduce any downtime to the website.

Support is huge for us. We feel confident when working with support to resolve our issues. Review collected by and hosted on G2.com.

What do you dislike about Ingeniux?

Documentation. Sometimes the documentation can be lacking. Review collected by and hosted on G2.com.

What problems is Ingeniux solving and how is that benefiting you?

One cohesive website that meet the needs of each department and college on campus while, while maintaining accessibility.

The CMS has allowed us to maintain our brand standard throughout most of our department and college sites and standardize certain information across the campus, These standardizations would usually not happen unless we were in a centralized CMS. Review collected by and hosted on G2.com.

Verified User in Financial Services

Enterprise (> 1000 emp.)

Originally submitted 2/15/2019

"A decent and responsive system"

3.5/5

What do you like best about Ingeniux?

I like that Ingeniux works as a headless and decoupled CMS. It really gives us the ability to work in the manner that we'd need depending on the project. I also like that we have a lot of flexibility to build custom apps within Ingeniux for additional functionality. Review collected by and hosted on G2.com.

What do you dislike about Ingeniux?

We've had troubles with the nature of the support that is provided by default. Generally would be good for average users i.e. content authors, but not as high level as is needed for developers. Review collected by and hosted on G2.com.

Recommendations to others considering Ingeniux:

New features are always being rolled out. It's important to use the support they offer to install and start working with the CMS. Review collected by and hosted on G2.com.

What problems is Ingeniux solving and how is that benefiting you?

We're solving the need to include engineers during every content change. Being able to give content authors the ability to change and update content when they need is really something we want to capitalize on. Review collected by and hosted on G2.com.

Courtney K.

Global E-commerce Manager

Biotechnology

Enterprise (> 1000 emp.)

Originally submitted 2/27/2018

"Good tool. Lots of capabilities. Easy enough to use for a non-developer."

3.5/5

What do you like best about Ingeniux?

Easy enough for someone who isn't fluent in HTML, etc to use. The support is pretty good and mostly available when we need them. I am not part of the web development team, however, I was able to get in and work in Ingeniux, manage pages, make updates, etc. Review collected by and hosted on G2.com.

What do you dislike about Ingeniux?

We had Issues with connections sometimes, the website being down, etc., however, customer service was always very helpful! Review collected by and hosted on G2.com.

Recommendations to others considering Ingeniux:

Make sure you understand the capabilities of the system and that it can fulfill all of your requirements. Review collected by and hosted on G2.com.

What problems is Ingeniux solving and how is that benefiting you?

We are building new landing pages and updating pages for our site. Sometimes it takes our web development team a while to get edits done so it is nice that I am able to go into Ingeniux and make edits on my own and not have to wait for our team. Makes the turn around time much quicker. Review collected by and hosted on G2.com.

Cheryle D.

Webmaster

Mid-Market (51-1000 emp.)

11/26/2018

"Ingeniux CMS is easy for authors and the technical support is great."

4/5

What do you like best about Ingeniux?

The personalized technical support, is the best. If an email can't answer the issue, IGX support staff gets on the phone or on a webex meeting to work through the issues. Once a solution is found, they usually summarize the solution back to you in an email. This is great for documenting the solution for future reference. Review collected by and hosted on G2.com.

What do you dislike about Ingeniux?

I think the product is getting more technical in its development. Maybe .Net provides more flexibility; however, I think the back end development is way more complex than when we started with Ingeniux in 2009. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

11/18/2018

"Incredibly disappointing relationship"

0.5/5

What do you like best about Ingeniux?

As a Content Management System, Ingeniux makes it quite easy for users to edit content. If a user has a decent understanding of HTML, they will feel very comfortable in the system.

The organization of pages is quite similar to navigating any digital file system, so this will also feel familiar to users. Review collected by and hosted on G2.com.

What do you dislike about Ingeniux?

Ingeniux has been a disaster for my organization. There are many changes we cannot make ourselves and have to file support tickets with the corporate support team to have these changes made. These changes are not only incredibly expensive, but also require us to spend hours attempting to contact the company. We have gotten to points where we had to contact the CEO directly because our account managers on the Ingeniux team simply would not respond to our inquiries or phone calls. Review collected by and hosted on G2.com.

Michael S.

Lead Web Developer

Enterprise (> 1000 emp.)

11/14/2018

"An incredible CMS, does pretty much anything that you can dream of"

5/5

What do you like best about Ingeniux?

Ingeniux is an amazing CMS. It handles all our 12 websites with ease, manages content well, and we love it. It sends out an XML feed to your views that you can manipulate any way you need. Review collected by and hosted on G2.com.

What do you dislike about Ingeniux?

There isn't much to dislike. You'll want to build it properly, and if done so right, you'll be able to get all you want out of Ingeniux. Review collected by and hosted on G2.com.

Recommendations to others considering Ingeniux:

Yes, especially with Version 10 now out. Review collected by and hosted on G2.com.

What problems is Ingeniux solving and how is that benefiting you?

We use Ingeniux for so many different applications, from email generation, to digital signage, and much more. It's saved us an amazing amount of time rather than having to build new backends. Review collected by and hosted on G2.com.

Alice E.

Web Production Specialist

Higher Education

Mid-Market (51-1000 emp.)

10/10/2018

"Ingeniux is a powerful platform"

4/5

What do you like best about Ingeniux?

I love the having full control over the rendering system, without all the legwork of making a CMS Review collected by and hosted on G2.com.

What do you dislike about Ingeniux?

The CMS can be extremely slow at times, even screeching to a halt after a while, combine that with not being able to push new templates directly to the server and it really slows production at times Review collected by and hosted on G2.com.

Recommendations to others considering Ingeniux:

Make sure to have a dedicated developer on staff to really expand your capabilities with Ingeniux Review collected by and hosted on G2.com.

What problems is Ingeniux solving and how is that benefiting you?

We have created a website for a college where hundreds of people have access to different pages respecting their positions in the college. Being able to have a system with this many seats makes maintaining our website a lot easier Review collected by and hosted on G2.com.