--- title: Infor Customer Relationship Management (CRM) Reviews meta\_title: 'Infor Customer Relationship Management (CRM) Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 82 reviews by the users' company size, role or industry to find out how Infor Customer Relationship Management (CRM) works for a business like yours. aggregate\_rating: rating\_value: 3.3 review\_count: 82 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Infor Customer Relationship Management (CRM) Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Infor Customer Relationship Management (CRM) but has limited features. Are you part of the Infor Customer Relationship Management (CRM) team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Your customer relationships are the driving force of your business. By offering a complete view of every customer touch point across your sales, marketing, customer service, and support teams, Infor CRM enables you to maximize the impact of every interaction—across the entire customer lifecycle—whether in the office or out in the field. The best part about Infor CRM is that it’s built for your business. Industry-specific capabilities, deep integration, and unparalleled flexibility and control in how you deploy, use, and pay for your solution offers a best-of-breed CRM solution without compromise. * * * Seller [Infor](https://www.g2.com/sellers/infor) Discussions [Infor Customer Relationship Management (CRM) Community](https://www.g2.com/products/infor-customer-relationship-management-crm/discuss) Languages Supported German, English, French, Italian, Russian Solution Type All-in-One Overview by Aaron Stein (Demand Gen | Digital Marketing | Product Marketing) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 5 months ### Return on Investment 25 months [ View More Pricing Information ](https://www.g2.com/products/infor-customer-relationship-management-crm/pricing) ## Top-Rated Alternatives [ ![Agentforce Sales (formerly Salesforce Sales Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Sales (formerly Salesforce Sales Cloud)") Agentforce Sales (formerly Salesforce Sales Cloud) 4.4/5(25,873) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) [ ![HubSpot Sales Hub](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HubSpot Sales Hub") HubSpot Sales Hub 4.4/5(13,907) ](https://www.g2.com/products/hubspot-sales-hub/reviews) [ ![Zoho CRM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zoho CRM") Zoho CRM 4.1/5(2,947) ](https://www.g2.com/products/zoho-crm/reviews) [ View All Alternatives ](https://www.g2.com/products/infor-customer-relationship-management-crm/competitors/alternatives) ## User Insights Average based on 82 real user reviews. Implementation Time 5 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Peter B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Peter B.") PB Peter B. Director, Enterprise Solution Architect Mid-Market (51-1000 emp.) 12/18/2012 "No Thank You ..." 2/5 What do you like best about Infor Customer Relationship Management (CRM)? Not much here, but honestly, I have not used in over 6 years. It is good for very, very small business CRM, but that's it. Review collected by and hosted on G2.com. What do you dislike about Infor Customer Relationship Management (CRM)? UI needed updating. Not a good platform for large Enterprise. It was client based, so integration to main database was a nightmare. Very slow. Review collected by and hosted on G2.com. Recommendations to others considering Infor Customer Relationship Management (CRM): Unless you get it for free, I do not recommend. Understand that I do not know if things have changed in 6 years, but I know that one of my former employers have moved off the system. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Biotechnology](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Biotechnology") AB Verified User in Biotechnology Mid-Market (51-1000 emp.) 3/21/2013 "Support was great product was very unstable and temperamental" 2/5 What do you like best about Infor Customer Relationship Management (CRM)? The general overall ease of administration is fairly straight forward. Review collected by and hosted on G2.com. What do you dislike about Infor Customer Relationship Management (CRM)? I dislike that there are two different logins for the system. There was the AD integrated login and authentication as well as the SLX authentication. This had a tendency to confuse the end users. Review collected by and hosted on G2.com. Recommendations to others considering Infor Customer Relationship Management (CRM): Standardize and use only one of the authentication methods, probably the SLX only authentication method. This can and will probably cause issues when they change their computer passwords, and will probably cause the sales staff to complain about having to remember another login and password. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Pricing Insights Averages based on real user reviews. ### Time to Implement 5 months ### Return on Investment 25 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/infor-customer-relationship-management-crm/pricing) Infor Customer Relationship Management (CRM) Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png "Product Avatar Image") Agentforce Sales 4.4/5(25,873) [ Compare Now ](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-infor-customer-relationship-management-crm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9a4b1c59a10899f84ef2b2071e2037ce/dynamics-365-sales.png "Product Avatar Image") Microsoft Dynamics 365 Sales 3.8/5(1,623) [ Compare Now ](https://www.g2.com/compare/dynamics-365-sales-vs-infor-customer-relationship-management-crm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7ced6db8cc2b61a5caf71a02a69ee333/sugar-sell.png "Product Avatar Image") Sugar Sell 3.8/5(776) [ Compare Now ](https://www.g2.com/compare/infor-customer-relationship-management-crm-vs-sugar-sell) ##### ##### Infor Customer Relationship Management (CRM) Features Sales Force Automation Contact & Account Management Opportunity & Pipeline Mgmt. Task / Activity Management Marketing Automation Email Marketing Campaign Management Lead Management Mobile & Social Mobile User Support Reporting & Analytics Reporting Dashboards Forecasting [ View More Features ](https://www.g2.com/products/infor-customer-relationship-management-crm/features) ## Consulting Services for Infor Customer Relationship Management (CRM) [ ![Emtec Implementation Services](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emtec Implementation Services") Emtec Implementation Services ](https://www.g2.com/products/emtec-implementation-services/reviews) [ ![InSales CRM Solutions](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "InSales CRM Solutions") InSales CRM Solutions 5/5(1) ](https://www.g2.com/products/insales-crm-solutions/reviews) [ ![Providian Global Solutions](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Providian Global Solutions") Providian Global Solutions ](https://www.g2.com/products/providian-global-solutions/reviews) [See all Infor Customer Relationship Management (CRM) Providers](https://www.g2.com/products/infor-customer-relationship-management-crm/implementation) ##### Categories on G2 [CRM](https://www.g2.com/categories/crm) ##### Explore More [Top-rated big data integration solutions for cloud migration](https://www.g2.com/discussions/what-are-the-top-rated-big-data-integration-solutions-for-cloud-migration)[Which BIM objects platforms let a manufacturer publish and maintain their own product library so specifiers are always accessing current geometry and data?](https://www.g2.com/discussions/which-bim-objects-platforms-let-a-manufacturer-publish-and-maintain-their-own-product-library-so-specifiers-are-always-accessing-current-geometry-and-data)[Is ConexED worth it for academic scheduling?](https://www.g2.com/discussions/is-conexed-worth-it-for-academic-scheduling) [Which digital mortgage closing platforms deliver a consistent closing experience across loan officers and branches?](https://www.g2.com/discussions/which-digital-mortgage-closing-platforms-deliver-a-consistent-closing-experience-across-loan-officers-and-branches)[Snowflake vs ClickHouse for an analytics team: which is worth the setup cost when query volume is high?](https://www.g2.com/discussions/snowflake-vs-clickhouse-for-an-analytics-team-which-is-worth-the-setup-cost-when-query-volume-is-high)[Pros and Cons Details](https://www.g2.com/products/infor-customer-relationship-management-crm/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)