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# Infor Customer Relationship Management (CRM) vs Salesforce Sales Cloud Comparison - What are their main differences?

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Infor Customer Relationship...Salesforce Sales Cloud[+ Add Product](#)

Pricing

**Infor Customer Relationship Management (CRM)**
No pricing available

**Salesforce Sales Cloud**
Free Trial

**$25.00** 1 User Per Month · Starter Edition

**Pricing Insights**
from reviews

Time to Implement

**Infor Customer Relationship Management (CRM)**
5 months

Based on 6 responses

**Salesforce Sales Cloud**
5 months

Based on 1359 responses

Return on Investment

**Infor Customer Relationship Management (CRM)**
25 months

Based on 7 responses

**Salesforce Sales Cloud**
14 months11 months sooner

Based on 1132 responses

Perceived Cost

**Infor Customer Relationship Management (CRM)**
$$$$$

**Salesforce Sales Cloud**
$$$$$

Average Discount

**Infor Customer Relationship Management (CRM)**
Not enough reviews yet

**Salesforce Sales Cloud**
16%

 ![Infor Customer Relationship Management (CRM)](https://images.g2crowd.com/uploads/product/hd_favicon/e9c8888d6d16d0e8ecaf55502e811ec1/infor-customer-relationship-management-crm.svg "Infor Customer Relationship Management (CRM)")

 ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud")

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**Pros & Cons**
from reviews

**Infor Customer Relationship Management (CRM)**
[
Customer Management (1)
](https://www.g2.com/products/infor-customer-relationship-management-crm/reviews?filters%5Bsentiment_snippet%5D=2051726&qs=pros-and-cons#reviews)[
Ease of Use (1)
](https://www.g2.com/products/infor-customer-relationship-management-crm/reviews?filters%5Bsentiment_snippet%5D=2453071&qs=pros-and-cons#reviews)[
Missing Features (1)
](https://www.g2.com/products/infor-customer-relationship-management-crm/reviews?filters%5Bsentiment_snippet%5D=2453060&qs=pros-and-cons#reviews)[
Slow Loading (1)
](https://www.g2.com/products/infor-customer-relationship-management-crm/reviews?filters%5Bsentiment_snippet%5D=1661063&qs=pros-and-cons#reviews)

**Salesforce Sales Cloud**
[
Ease of Use (3658)
](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=1701944&qs=pros-and-cons#reviews)[
Features (3167)
](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=1699954&qs=pros-and-cons#reviews)[
Learning Curve (1831)
](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=1699554&qs=pros-and-cons#reviews)[
Limitations (1412)
](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=1701094&qs=pros-and-cons#reviews)

Integrations

**Infor Customer Relationship Management (CRM)**
Not enough data

**Salesforce Sales Cloud**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4fac05402fe43361a53e62b04e561fd1/6sense-revenue-marketing.png "Product Avatar Image")

6sense Revenue Marketing

](https://www.g2.com/products/6sense-revenue-marketing/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4fac05402fe43361a53e62b04e561fd1/6sense-sales.png "Product Avatar Image")

6sense Sales Intelligence

](https://www.g2.com/products/6sense-sales/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_134c91bb90489a69dad41d269f19787f/8x8-work.png "Product Avatar Image")

8x8 Work

](https://www.g2.com/products/8x8-work/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e89d21750715f4646ed61c011b2917dc/adobe-acrobat.png "Product Avatar Image")

Adobe Acrobat

](https://www.g2.com/products/adobe-acrobat/reviews)[
View all
](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/integrations)

Screenshots

**Infor Customer Relationship Management (CRM)**
 ![Infor Customer Relationship Management (CRM) screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/10626/infor-crm-account-timeline.png)

**Salesforce Sales Cloud**
 ![Salesforce Sales Cloud screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1331455/Screenshot-2025-02-28-at-3.19.28-PM.png)

**Ratings**
from reviews

Meets Requirements

**Infor Customer Relationship Management (CRM)**

6.7

6.767

**Salesforce Sales Cloud**

8.8

8.814,312

Ease of Use

**Infor Customer Relationship Management (CRM)**

6.6

6.668

**Salesforce Sales Cloud**

8.2

8.219,566

Ease of Setup

**Infor Customer Relationship Management (CRM)**

5.6

5.633

**Salesforce Sales Cloud**

7.8

7.810,464

Ease of Admin

**Infor Customer Relationship Management (CRM)**

5.5

5.532

**Salesforce Sales Cloud**

7.9

7.94,575

Quality of Support

**Infor Customer Relationship Management (CRM)**

6.3

6.355

**Salesforce Sales Cloud**

8.1

8.112,509

Has the product been a good partner in doing business?

**Infor Customer Relationship Management (CRM)**

6.9

6.926

**Salesforce Sales Cloud**

8.4

8.44,541

Product Direction (% positive)

**Infor Customer Relationship Management (CRM)**

4.1

4.167

**Salesforce Sales Cloud**

8.3

8.313,893

**Features**
ratings from reviews

CRM[Hide 141 FeaturesShow 141 Features](javascript:void(0);)

6.3

67

8.8

12,731

Sales Force Automation

Contact & Account Management

7.4

54

|

Verified

8.8(won by 1.4)

9923

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Partner Relationship Mgmt. (PRM)

6.9

28

8.3(won by 1.4)

6418

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Opportunity & Pipeline Mgmt.

6.6

51

|

Verified

8.8(won by 2.2)

9866

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Task / Activity Management

6.4

53

|

Verified

8.3(won by 1.9)

9712

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Territory & Quota Management

5.9

38

|

Verified

8.0(won by 2.1)

7347

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Desktop Integration

6.3

52

|

Verified

8.2(won by 1.9)

7646

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Product & Price List Management

6.4

42

|

Verified

8.0(won by 1.6)

6779

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Quote & Order Management

6.2

36

|

Verified

8.1(won by 1.9)

6710

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Customer Contract Management

6.3

36

|

Verified

8.3(won by 2.0)

7431

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Contract/License Management

Not enough data

9.5(won by default)

10

Marketing Automation

Email Marketing

6.1

34

8.0(won by 1.9)

6693

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Campaign Management

6.4

35

8.1(won by 1.7)

7019

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Lead Management

6.8

38

|

Verified

8.5(won by 1.7)

8288

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Marketing ROI Analytics

6.5

25

|

Verified

7.9(won by 1.4)

5435

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Email Management

Not enough data

8.3(won by default)

9

File Management

Not enough data

9.7(won by default)

5

Deal Management

Not enough data

9.7(won by default)

24

Customer Support

Case Management

7.2

29

|

Verified

8.3(won by 1.1)

6864

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Customer Support Portal

6.7

24

|

Verified

8.1(won by 1.4)

6389

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Knowledge Base

6.4

26

|

Verified

8.2(won by 1.8)

6804

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Call Center Features

6.4

22

|

Verified

8.0(won by 1.6)

5507

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Support Analytics

6.7

26

|

Verified

8.2(won by 1.5)

5990

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Workflow Management

Not enough data

9.6(won by default)

68

Opportunity Management

Not enough data

9.8(won by default)

44

Sales Pipeline Management

Not enough data

9.8(won by default)

142

Reporting/Analytics

Not enough data

9.3(won by default)

213

Calendar Management

Not enough data

9.3(won by default)

12

Pipeline Management

Not enough data

9.7(won by default)

112

Content Management

Not enough data

10.0(won by default)

7

Communication Management

Not enough data

9.8(won by default)

20

Visual Analytics

Not enough data

9.8(won by default)

20

Template Management

Not enough data

7.7(won by default)

8

Predictive Analytics

Not enough data

9.2(won by default)

39

Document Management

Not enough data

9.5(won by default)

10

Commission Management

Not enough data

8.8(won by default)

8

Field Sales Management

Not enough data

9.0(won by default)

10

Channel Management

Not enough data

Not enough data

Reporting & Analytics

Reporting

6.1

46

|

Verified

8.5(won by 2.4)

9217

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Dashboards

6.6

43

|

Verified

8.5(won by 1.9)

9297

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Forecasting

5.2

38

|

Verified

8.2(won by 3.0)

7580

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Mobile & Social

Mobile User Support

6.0

34

|

Verified

7.7(won by 1.7)

6124

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Social Collaboration Features

5.4

23

|

Verified

7.9(won by 2.5)

5649

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Social Network Integration

5.8

24

|

Verified

7.8(won by 2.0)

5250

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Third-Party Integrations

Not enough data

7.9(won by default)

49

Social Media Integration

Not enough data

8.8(won by default)

7

Customer Support

Not enough data

8.1(won by default)

6

Multi-Channel Social Integration

Not enough data

Not enough data

Platform

Customization

7.2

24

|

Verified

8.5(won by 1.3)

4031

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Workflow Capability

5.8

24

|

Verified

8.6(won by 2.8)

4008

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

User, Role, and Access Management

7.5

23

|

Verified

8.6(won by 1.1)

3709

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Internationalization

6.6

15

|

Verified

8.4(won by 1.8)

2911

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Sandbox / Test Environments

7.2

20

|

Verified

8.5(won by 1.3)

3206

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Document & Content Mgmt.

4.8

22

8.1(won by 3.3)

3218

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Performance and Reliability

6.1

23

|

Verified

8.7(won by 2.6)

3916

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Output Document Generation

5.7

20

|

Verified

8.1(won by 2.4)

3037

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Mobile Access

Not enough data

7.6(won by default)

32

Lead Generation

Not enough data

9.9(won by default)

133

Integration

Data Import & Export Tools

5.4

30

|

Verified

8.5(won by 3.1)

2633

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Integration APIs

5.5

17

|

Verified

8.5(won by 3.0)

3234

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Breadth of Partner Applications

4.4

20

8.5(won by 4.1)

2955

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Third-Party Integration

Not enough data

8.1(won by default)

174

Internal Chat Integration

Not enough data

9.0(won by default)

10

Collaboration Tools

Not enough data

9.9(won by default)

40

Prospecting Tools

Not enough data

10.0(won by default)

20

Real-Time Data

Not enough data

10.0(won by default)

29

Generative AI

AI Text Generation

Not enough data

7.7(won by default)

945

Generative AI

Not enough data

8.4(won by default)

108

Proposal Generation

Not enough data

8.6(won by default)

6

Agentic AI - CRM

Autonomous Task Execution

Not enough data

8.4(won by default)

392

Multi-step Planning

Not enough data

8.1(won by default)

269

Cross-system Integration

Not enough data

8.4(won by default)

309

Adaptive Learning

Not enough data

8.1(won by default)

244

Natural Language Interaction

Not enough data

8.2(won by default)

275

Proactive Assistance

Not enough data

8.4(won by default)

312

Decision Making

Not enough data

8.4(won by default)

284

Calendar/Reminder System

Not enough data

8.5(won by default)

8

Additional Functionality

Search/Filter

Not enough data

8.6(won by default)

55

Alerts/Notifications

Not enough data

7.1(won by default)

11

Data Import/Export

Not enough data

7.7(won by default)

8

Lead Capture

Not enough data

10.0(won by default)

9

Batch Processing

Not enough data

8.0(won by default)

5

Email Tracking

Not enough data

9.3(won by default)

5

Tagging

Not enough data

8.3(won by default)

5

Pipeline Reports

Not enough data

9.7(won by default)

29

Drag & Drop

Not enough data

9.2(won by default)

6

Segmentation

Not enough data

10.0(won by default)

8

Customizable Fields

Not enough data

7.3(won by default)

15

Role-Based Permissions

Not enough data

7.6(won by default)

17

Interaction Tracking

Not enough data

9.6(won by default)

30

CRM

Not enough data

10.0(won by default)

37

Document Storage

Not enough data

8.6(won by default)

6

AI Copilot

Not enough data

8.9(won by default)

58

Contact Database

Not enough data

9.8(won by default)

24

Referral Tracking

Not enough data

10.0(won by default)

5

Quotes/Estimates

Not enough data

9.1(won by default)

11

Multi-Channel Communication

Not enough data

10.0(won by default)

8

Lead Qualification

Not enough data

9.8(won by default)

17

Email Templates

Not enough data

6.3(won by default)

5

Sales Reports

Not enough data

9.0(won by default)

12

Customer Journey Mapping

Not enough data

9.3(won by default)

12

Reminders

Not enough data

8.1(won by default)

6

Lead Scoring

Not enough data

9.2(won by default)

20

Data Security

Not enough data

8.3(won by default)

28

Customizable Reports

Not enough data

6.7(won by default)

24

Calendar Sync

Not enough data

8.3(won by default)

5

Performance Metrics

Not enough data

10.0(won by default)

20

Sales Trend Analysis

Not enough data

9.2(won by default)

6

Activity Tracking

Not enough data

9.5(won by default)

16

Reporting & Statistics

Not enough data

9.5(won by default)

7

Landing Pages/Web Forms

Not enough data

9.3(won by default)

7

Lead Nurturing

Not enough data

9.7(won by default)

10

Prioritization

Not enough data

9.7(won by default)

29

Web-based Deployment

Not enough data

9.6(won by default)

9

Single Sign On

Not enough data

9.0(won by default)

5

Customer Database

Not enough data

9.6(won by default)

13

Event Triggered Actions

Not enough data

10.0(won by default)

5

Mobile App

Not enough data

7.3(won by default)

16

Email Sequences

Not enough data

7.9(won by default)

7

Lead Assignment

Not enough data

10.0(won by default)

8

For Small Businesses

Not enough data

7.9(won by default)

8

Live Chat

Not enough data

9.3(won by default)

7

Data Visualization

Not enough data

8.7(won by default)

9

Customer Social Profiles

Not enough data

10.0(won by default)

5

Monitoring

Not enough data

8.1(won by default)

19

Engagement Tracking

Not enough data

9.0(won by default)

8

Customer Engagement

Not enough data

10.0(won by default)

8

Audience Targeting

Not enough data

10.0(won by default)

6

Workflow Automation

Not enough data

9.8(won by default)

281

Marketing Automation

Not enough data

Not enough data

For Startups

Not enough data

Not enough data

For iPad Devices

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

For Mac Devices

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Softphone

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Business Card/Badge Scanning

Not enough data

Not enough data

Social Promotion

Not enough data

Not enough data

Social Media Monitoring

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Brand Tracking

Not enough data

Not enough data

Email Tracking[Hide 48 FeaturesShow 48 Features](javascript:void(0);)

Not enough data

8.4

716

Agentic AI - Email Tracking

Autonomous Task Execution

Not enough data

8.2(won by default)

62

Multi-step Planning

Not enough data

8.4(won by default)

60

Cross-system Integration

Not enough data

8.4(won by default)

60

Adaptive Learning

Not enough data

8.3(won by default)

62

Natural Language Interaction

Not enough data

8.4(won by default)

61

Proactive Assistance

Not enough data

8.3(won by default)

60

Decision Making

Not enough data

8.4(won by default)

63

Analytics

Open Rates

Not enough data

8.3(won by default)

570

Link Activity

Not enough data

8.4(won by default)

577

Attachment Activity

Not enough data

8.3(won by default)

591

Customizations

Email Platform Integration

Not enough data

8.7(won by default)

625

Email Scheduling

Not enough data

8.5(won by default)

593

Real-Time Notifications

Not enough data

8.5(won by default)

626

Email Categorization

Not enough data

8.4(won by default)

571

Templates

Not enough data

8.4(won by default)

599

Third-Party Integrations

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

7.5(won by default)

290

Generative AI

Not enough data

Not enough data

Additional Functionality

Contact Management

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Drip Campaigns

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Team Management

Not enough data

Not enough data

Click Tracking

Not enough data

Not enough data

Subscription Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

API

Not enough data

Not enough data

Location Tracking

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Geolocation

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Mailing List Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Audience Targeting

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Email Distribution

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Autoresponders

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Event Triggered Actions

Not enough data

Not enough data

Lead Scoring[Hide 64 FeaturesShow 64 Features](javascript:void(0);)

Not enough data

8.5

519

Agentic AI - Lead Scoring

Autonomous Task Execution

Not enough data

7.9(won by default)

56

Cross-system Integration

Not enough data

8.2(won by default)

55

Adaptive Learning

Not enough data

7.9(won by default)

56

Decision Making

Not enough data

8.2(won by default)

57

AI/Machine Learning

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Attribution

Lead Opportunity

Not enough data

8.9(won by default)

455

Lead Assignment

Not enough data

8.9(won by default)

461

Pipeline Acceleration

Not enough data

8.6(won by default)

436

Discovery

Lead Management

Not enough data

8.9(won by default)

465

Scoring/Ranking

Not enough data

8.6(won by default)

455

Lead Context

Not enough data

8.6(won by default)

432

Pipeline Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Opportunity Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Management

Conversion Viability

Not enough data

8.5(won by default)

419

Workflow

Not enough data

8.6(won by default)

441

Platform

Data Synchronization

Not enough data

8.6(won by default)

431

Analysis

Not enough data

8.6(won by default)

432

Sales Trend Analysis

Not enough data

Not enough data

Demographic/Firmographic Data

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Additional Functionality

Drag & Drop

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Multiple Scoring Models

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Lead Qualification

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Lead Nurturing

Not enough data

Not enough data

Web Forms

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Prospecting Tools

Not enough data

Not enough data

Email Tracking

Not enough data

Not enough data

Sales Forecasting

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Lead Generation

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

Lead Distribution

Not enough data

Not enough data

Data Enrichment

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

API

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Outbound Call Tracking[Hide 51 FeaturesShow 51 Features](javascript:void(0);)

Not enough data

8.6

222

Agentic AI - Outbound Call Tracking

Autonomous Task Execution

Not enough data

8.6(won by default)

39

Natural Language Interaction

Not enough data

8.6(won by default)

40

Calling

Record Calls

Not enough data

8.5(won by default)

186

Generate Location

Not enough data

8.4(won by default)

177

Call Types

Not enough data

8.7(won by default)

186

Click-to-Call

Not enough data

8.7(won by default)

184

Auto Dialer

Not enough data

8.6(won by default)

45

Contacts

Personalization

Not enough data

8.8(won by default)

177

Information Locater

Not enough data

8.7(won by default)

180

Record Prospect Data

Not enough data

8.7(won by default)

182

Contact Management

Not enough data

Not enough data

Insights

Notes

Not enough data

9.1(won by default)

190

Daily Summary

Not enough data

8.9(won by default)

183

Automated Voicemails

Not enough data

8.3(won by default)

179

Automated Emails

Not enough data

8.5(won by default)

189

Sorts Prospects

Not enough data

8.4(won by default)

183

Automated Note Taking

Not enough data

8.7(won by default)

39

AI/Machine Learning

Not enough data

Not enough data

Additional Functionality

Meeting Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Recommendations

Not enough data

Not enough data

Lead Distribution

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Sales Pipeline Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Automatic Call Distribution

Not enough data

Not enough data

Call Monitoring

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

Deal Management

Not enough data

Not enough data

Call List Management

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Call Recording

Not enough data

Not enough data

For Contact Centers

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Data Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Lead Qualification

Not enough data

Not enough data

API

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Sales Analytics[Hide 58 FeaturesShow 58 Features](javascript:void(0);)

Not enough data

8.8

1,214

Agentic AI - Sales Analytics

Autonomous Task Execution

Not enough data

8.4(won by default)

81

Cross-system Integration

Not enough data

8.7(won by default)

83

Adaptive Learning

Not enough data

8.4(won by default)

82

Natural Language Interaction

Not enough data

8.4(won by default)

81

Proactive Assistance

Not enough data

8.2(won by default)

82

Third-Party Integrations

Not enough data

9.5(won by default)

7

CRM Integration

Not enough data

8.8(won by default)

7

Data Sourcing

Data Sourcing

Not enough data

8.5(won by default)

971

Exporting & Sharing Data

Not enough data

8.7(won by default)

1000

Multi-Device Data Visualization

Not enough data

8.4(won by default)

903

Interactive Dashboards

Not enough data

8.7(won by default)

1031

Data Segmentation

Not enough data

8.6(won by default)

964

Predictive Analytics

Lead Scoring

Not enough data

8.4(won by default)

950

Opportunity Scoring

Not enough data

8.6(won by default)

965

Risk Analysis

Not enough data

8.1(won by default)

857

Live Forecasting

Not enough data

8.3(won by default)

897

Budgeting/Forecasting

Not enough data

9.3(won by default)

5

Competitive Analysis

Not enough data

10.0(won by default)

5

Sales Trend Analysis

Not enough data

8.7(won by default)

5

Statistical Analysis

Not enough data

9.3(won by default)

5

Correlation Analysis

Not enough data

Not enough data

Sales Management

Live Pipeline Management

Not enough data

8.7(won by default)

987

Sales Gamification

Not enough data

8.1(won by default)

857

Account-Based Analytics

Not enough data

8.6(won by default)

981

Activity Tracking

Not enough data

8.8(won by default)

1050

Workflow Management

Not enough data

10.0(won by default)

5

Predictive Analytics

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Opportunity Management

Not enough data

Not enough data

Additional Functionality

Dynamic Modeling

Not enough data

9.0(won by default)

5

Lead Qualification

Not enough data

9.0(won by default)

5

Real-Time Reporting

Not enough data

9.3(won by default)

5

Lead Capture

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

API

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Dashboard Creation

Not enough data

Not enough data

Modeling & Simulation

Not enough data

Not enough data

Exception Reporting

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

"What If" Scenarios

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Graphical Data Presentation

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Business Process Control

Not enough data

Not enough data

Multi-Currency

Not enough data

Not enough data

Pipeline Reports

Not enough data

Not enough data

Sales Coaching[Hide 50 FeaturesShow 50 Features](javascript:void(0);)

Not enough data

8.7

311

Agentic AI - Sales Coaching

Multi-step Planning

Not enough data

9.0(won by default)

20

Cross-system Integration

Not enough data

8.9(won by default)

20

Adaptive Learning

Not enough data

9.1(won by default)

20

Decision Making

Not enough data

9.2(won by default)

20

AI/Machine Learning

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Training

Knowledge Base

Not enough data

8.8(won by default)

255

Coaching Materials

Not enough data

8.8(won by default)

247

Playbook Creation

Not enough data

8.5(won by default)

208

Video Record

Not enough data

8.5(won by default)

243

Feedback

Review

Not enough data

8.8(won by default)

236

Scorecard

Not enough data

8.6(won by default)

233

Coaching Card

Not enough data

8.6(won by default)

214

Leaderboard

Not enough data

8.6(won by default)

201

Real-Time Updates

Not enough data

8.8(won by default)

226

Competition

Not enough data

8.7(won by default)

199

Notifications

Not enough data

8.9(won by default)

227

Generative AI

AI Text Summarization

Not enough data

7.6(won by default)

69

Generative AI

Not enough data

Not enough data

Additional Functionality

Performance Metrics

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Automatic Transcription

Not enough data

Not enough data

Call Recording

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Built-in Course Authoring

Not enough data

Not enough data

Learning Paths/Tracks

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Conversation Intelligence

Not enough data

Not enough data

Call Monitoring

Not enough data

Not enough data

Goal Setting/Tracking

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Learning Management

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Training Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Recommendations

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Call Tracking

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Onboarding

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Sales Enablement[Hide 81 FeaturesShow 81 Features](javascript:void(0);)

Not enough data

8.3

446

Agentic AI - Sales Enablement

Autonomous Task Execution

Not enough data

8.0(won by default)

31

Natural Language Interaction

Not enough data

8.0(won by default)

31

Proactive Assistance

Not enough data

8.1(won by default)

31

Content Management

Content Import

Not enough data

8.3(won by default)

350

Content Creation

Not enough data

8.1(won by default)

340

Templates

Not enough data

8.2(won by default)

326

Advanced Search

Not enough data

8.5(won by default)

316

Content Library

Not enough data

8.3(won by default)

333

Email Management

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Analytics

Reporting

Not enough data

8.7(won by default)

345

Alerts

Not enough data

8.4(won by default)

343

Account-Based Engagement

Not enough data

8.5(won by default)

225

Content Utilization

Not enough data

8.3(won by default)

349

Prioritization

Not enough data

Not enough data

Learning Management - Sales Enablement

Sales Onboarding

Not enough data

8.5(won by default)

25

Sales Training 

Not enough data

8.3(won by default)

25

Sales Coaching

Not enough data

8.3(won by default)

25

Revenue Enablement - Sales Enablement

AI and Automation

Not enough data

8.1(won by default)

25

Cross-Functional Alignment

Not enough data

8.3(won by default)

25

End-to-End Customer Journey Insights

Not enough data

8.6(won by default)

24

Generative AI

Not enough data

Not enough data

Additional Functionality

Chat/Messaging

Not enough data

Not enough data

Prospecting Tools

Not enough data

Not enough data

Content Delivery

Not enough data

Not enough data

Personalization

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

API

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Audio/Video Recording

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Appointment Scheduling

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

For Sales Teams/Organizations

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Email Tracking

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

Call Recording

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Lead Nurturing

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

Meeting Management

Not enough data

Not enough data

Lead Qualification

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Video Support

Not enough data

Not enough data

Microsoft Outlook Integration

Not enough data

Not enough data

Audio File Management

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Goal Management

Not enough data

Not enough data

Sales Planning

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

CRM Integration

Not enough data

Not enough data

Pipeline Management

Not enough data

Not enough data

Conversation Intelligence

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Lead Scoring

Not enough data

Not enough data

Opportunity Management

Not enough data

Not enough data

Microlearning

Not enough data

Not enough data

Content Sharing

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Sales Performance Management[Hide 82 FeaturesShow 82 Features](javascript:void(0);)

Not enough data

8.5

689

Agentic AI - Sales Performance Management

Autonomous Task Execution

Not enough data

8.5(won by default)

69

Natural Language Interaction

Not enough data

8.6(won by default)

69

Proactive Assistance

Not enough data

8.5(won by default)

69

Incentives

Badges

Not enough data

8.2(won by default)

432

Triggers

Not enough data

8.4(won by default)

495

Commission Calculator

Not enough data

8.0(won by default)

430

Leaderboards

Not enough data

8.5(won by default)

507

Personalization

Profiles

Not enough data

8.6(won by default)

477

Custom Reports

Not enough data

8.8(won by default)

555

Dashboards

Not enough data

8.9(won by default)

589

Goal Setting/Tracking

Not enough data

8.6(won by default)

531

Sales Reports

Not enough data

Not enough data

Incentive Management

Not enough data

Not enough data

Administrative

Third-Party Integrations

Not enough data

8.7(won by default)

561

Employee Structure

Not enough data

8.5(won by default)

522

Behavior Monitoring

Not enough data

8.3(won by default)

503

Additional Functionality

Generative AI

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Employee Reward Programs

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Ongoing Performance Tracking

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

Commission Management

Not enough data

Not enough data

For Sales Teams/Organizations

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Sales Planning

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Quota Planning

Not enough data

Not enough data

Accounting

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Rewards Points

Not enough data

Not enough data

Organizational Charting

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Milestone Tracking

Not enough data

Not enough data

Territory Management

Not enough data

Not enough data

Performance Appraisal

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Sales Onboarding & Training

Not enough data

Not enough data

Employee Recognition

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Ratings/Reviews

Not enough data

Not enough data

API

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Training Management

Not enough data

Not enough data

Goal Management

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Lead Scoring

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Kanban Board

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Prospecting Tools

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Product Catalog

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Sales Pipeline Management

Not enough data

Not enough data

Appointment Scheduling

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

Event Triggered Actions

Not enough data

Not enough data

Transfers/Routing

Not enough data

Not enough data

Activity/News Feed

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Revenue Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Call Logging

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Conversation Intelligence[Hide 48 FeaturesShow 48 Features](javascript:void(0);)

Not enough data

8.9

185

Call Analytics

Call Recording

Not enough data

8.7(won by default)

133

Machine Learning

Not enough data

8.6(won by default)

137

Call Analysis

Not enough data

8.7(won by default)

134

Lead Qualification

Not enough data

8.9(won by default)

134

Trend Analysis

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Artificial Intelligence - Conversation Intelligence

Customer Scoring

Not enough data

8.7(won by default)

142

Speech-to-Text

Not enough data

8.7(won by default)

126

Sentiment Analysis

Not enough data

Not enough data

Generative AI

AI Text Summarization

Not enough data

8.3(won by default)

60

Generative AI

Not enough data

Not enough data

Agentic AI - Conversation Intelligence

Autonomous Task Execution

Not enough data

8.7(won by default)

14

Multi-step Planning

Not enough data

9.1(won by default)

15

Cross-system Integration

Not enough data

9.3(won by default)

15

Adaptive Learning

Not enough data

9.2(won by default)

15

Natural Language Interaction

Not enough data

8.8(won by default)

14

Proactive Assistance

Not enough data

8.9(won by default)

15

Decision Making

Not enough data

9.1(won by default)

15

Third-Party Integrations

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Additional Functionality

Performance Metrics

Not enough data

Not enough data

Keyword Filtering

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

For Contact Centers

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Call Tracking

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Automatic Transcription

Not enough data

Not enough data

Playbooks

Not enough data

Not enough data

Employee Coaching Tools

Not enough data

Not enough data

Text Mining

Not enough data

Not enough data

Trend/Problem Indicators

Not enough data

Not enough data

Notes Management

Not enough data

Not enough data

Retention Tracking

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Recommendations

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

API

Not enough data

Not enough data

Rules-Based Workflow

Not enough data

Not enough data

Intent Recognition

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Location Intelligence[Hide 50 FeaturesShow 50 Features](javascript:void(0);)

Not enough data

8.4

45

Cartography

Geographic Maps

Not enough data

8.6(won by default)

35

Vector Mapping 

Not enough data

8.4(won by default)

31

Data Visualization

Not enough data

8.6(won by default)

35

Overlaying

Not enough data

8.3(won by default)

35

Data Mapping

Not enough data

Not enough data

Analysis

Predictive Analytics

Not enough data

8.2(won by default)

28

Distance Analysis 

Not enough data

8.4(won by default)

35

Spatial Analysis

Not enough data

8.3(won by default)

31

Data Stream

Not enough data

8.4(won by default)

30

Demographic Data

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Trade Area Analysis

Not enough data

Not enough data

Reporting

Data Transformation

Not enough data

8.6(won by default)

29

WYSIWYG Design

Not enough data

8.3(won by default)

24

API Integrations

Not enough data

8.6(won by default)

22

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Customizable Reports

Not enough data

Not enough data

Geotargeting

Not enough data

Not enough data

Ad hoc Reporting

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Geocoding

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Behavioral Analytics

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Database Support

Not enough data

Not enough data

2D/3D Designing

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Geofencing

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

CAD Tools

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Location Tracking

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Heatmaps

Not enough data

Not enough data

Route Optimization

Not enough data

Not enough data

Sales Engagement[Hide 39 FeaturesShow 39 Features](javascript:void(0);)

Not enough data

8.5

642

Integrated Workflows

Calendar

Not enough data

8.4(won by default)

470

Shared Records

Not enough data

8.6(won by default)

483

Business Process Automation

Not enough data

10.0(won by default)

8

Sales Pipeline Management

Not enough data

9.3(won by default)

7

Task Management

Not enough data

8.7(won by default)

524

Email Tracking/Automation

Not enough data

8.5(won by default)

512

Calls and Voice

Not enough data

8.1(won by default)

467

Other Outreach Options 

Not enough data

8.1(won by default)

461

CRM Integration

Not enough data

8.9(won by default)

528

Performance Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Repeatability and Reportability

Gamification

Not enough data

7.8(won by default)

416

Content Management

Not enough data

8.4(won by default)

484

Workflow Management

Not enough data

8.7(won by default)

507

Workflow Performance

Not enough data

8.7(won by default)

501

Sales Coaching and Insights

Not enough data

8.4(won by default)

485

AI and Automation

Lead Prioritization

Not enough data

8.5(won by default)

465

Lead Scoring

Not enough data

8.4(won by default)

473

Best Time of Day Scheduling

Not enough data

8.3(won by default)

428

Buyer Intelligence

Not enough data

8.0(won by default)

432

Machine Learning

Not enough data

7.8(won by default)

418

Generative AI

AI Text Generation

Not enough data

7.4(won by default)

270

Generative AI

Not enough data

Not enough data

Lead Generation

Not enough data

Not enough data

Agentic AI - Sales Engagement

Autonomous Task Execution

Not enough data

8.4(won by default)

92

Multi-step Planning

Not enough data

8.5(won by default)

91

Cross-system Integration

Not enough data

8.6(won by default)

90

Adaptive Learning

Not enough data

8.4(won by default)

91

Natural Language Interaction

Not enough data

8.4(won by default)

91

Proactive Assistance

Not enough data

8.1(won by default)

91

Decision Making

Not enough data

8.6(won by default)

91

Strategic Planning

Not enough data

Not enough data

Additional Functionality

For Sales Teams/Organizations

Not enough data

10.0(won by default)

6

Prospecting Tools

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Auto-Dialer

Not enough data

Not enough data

Business Scheduling[Hide 53 FeaturesShow 53 Features](javascript:void(0);)

Not enough data

8.3

186

Integrations

MS Teams Integration

Not enough data

8.1(won by default)

159

Email Integration

Not enough data

8.6(won by default)

161

Zoom Integration

Not enough data

8.1(won by default)

160

Google Meet Integration

Not enough data

8.1(won by default)

159

Salesforce Integration

Not enough data

8.9(won by default)

164

Third-Party Integrations

Not enough data

Not enough data

Branding & Customizatio

Custom Booking Page

Not enough data

8.1(won by default)

154

Personalized Links

Not enough data

8.2(won by default)

158

Personalized Web Embed

Not enough data

8.3(won by default)

157

Online Booking

Not enough data

Not enough data

Room Booking

Not enough data

Not enough data

Automatic Rules & Configurations

Set Working Hours

Not enough data

8.4(won by default)

158

Automatic Updates

Not enough data

8.3(won by default)

158

Buffer Times

Not enough data

8.1(won by default)

160

Real-Time Updates

Not enough data

Not enough data

Agentic AI - Business Scheduling

Autonomous Task Execution

Not enough data

8.5(won by default)

35

Multi-step Planning

Not enough data

8.5(won by default)

36

Additional Functionality

Task Scheduling

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Shift Swapping

Not enough data

Not enough data

Automated Scheduling

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Real-time Scheduling

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Personalization and Recommendation

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Resource Scheduling

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Timesheet Management

Not enough data

Not enough data

Availability Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Absence Management

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Class Scheduling

Not enough data

Not enough data

Employee Scheduling

Not enough data

Not enough data

Facility Scheduling

Not enough data

Not enough data

Booking Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Group Scheduling

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Appointment Scheduling

Not enough data

Not enough data

Time Zone Tracking

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Calendar Sync

Not enough data

Not enough data

AI Sales Assistant[Hide 60 FeaturesShow 60 Features](javascript:void(0);)

Not enough data

8.8

442

Lead Facilitation

Customer-facing Chatbot

Not enough data

8.5(won by default)

272

Lead Qualification

Not enough data

8.8(won by default)

299

Lead Follow-up

Not enough data

8.8(won by default)

322

Meeting Scheduling 

Not enough data

8.6(won by default)

291

Organization

Opportunity and Pipeline Management 

Not enough data

9.0(won by default)

358

Data Entry

Not enough data

8.8(won by default)

353

Integrations / APIs

Not enough data

8.8(won by default)

344

Third-Party Integrations

Not enough data

Not enough data

Meeting Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Call Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Notes Management

Not enough data

Not enough data

Sales Activity Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Performance Analysis

Coaching 

Not enough data

8.4(won by default)

288

Peformance Tracking

Not enough data

8.8(won by default)

309

Email Tracking

Not enough data

Not enough data

Call Tracking

Not enough data

Not enough data

Sales Analysis

ROI Forecasting 

Not enough data

8.4(won by default)

283

Sales Forecasting 

Not enough data

8.8(won by default)

302

Generative AI

AI Text Generation

Not enough data

8.5(won by default)

126

AI Text Summarization

Not enough data

8.5(won by default)

126

Generative AI

Not enough data

Not enough data

Agentic AI - AI Sales Assistant

Autonomous Task Execution

Not enough data

9.2(won by default)

32

Multi-step Planning

Not enough data

9.2(won by default)

30

Cross-system Integration

Not enough data

9.0(won by default)

28

Adaptive Learning

Not enough data

8.9(won by default)

28

Natural Language Interaction

Not enough data

9.4(won by default)

29

Proactive Assistance

Not enough data

9.0(won by default)

28

Decision Making

Not enough data

9.3(won by default)

30

AI/Machine Learning

Not enough data

Not enough data

Additional Functionality

Email Response Control

Not enough data

Not enough data

Speech Recognition

Not enough data

Not enough data

Customer Engagement

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

AI Writing Assistant

Not enough data

Not enough data

For Sales Teams/Organizations

Not enough data

Not enough data

Sales Automation

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Lead Scoring

Not enough data

Not enough data

Templates

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

Personalization

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Conversation Intelligence

Not enough data

Not enough data

Lead Engagement

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Omnichannel Outreach

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Revenue Operations & Intelligence (RO&I)[Hide 26 FeaturesShow 26 Features](javascript:void(0);)

Not enough data

8.4

88

Revenue Sourcing and Forecasting

Revenue History

Not enough data

8.7(won by default)

69

Pipeline Management

Not enough data

8.6(won by default)

72

Dashboard Analytics

Not enough data

8.8(won by default)

72

Multi-Device Data Visualization

Not enough data

8.6(won by default)

65

Data Segmentation

Not enough data

8.6(won by default)

69

Revenue Operations Cadence

Not enough data

8.2(won by default)

60

Predictive Forecasting

Not enough data

8.4(won by default)

60

CRM Data Enrichment

Calendar Sync

Not enough data

8.1(won by default)

66

Email Activity Capture

Not enough data

8.4(won by default)

64

Conversation Intelligence

Not enough data

8.2(won by default)

61

Marketing Leads

Not enough data

8.2(won by default)

68

Contact Capture

Not enough data

8.5(won by default)

58

Account Management

Nonengaged Accounts

Not enough data

8.3(won by default)

65

Account optimization

Not enough data

8.1(won by default)

66

Historical Patterns

Not enough data

8.1(won by default)

62

Rep Performance

Not enough data

8.3(won by default)

62

Account Engagement

Not enough data

8.7(won by default)

58

Historical Win/Loss Patterns

Not enough data

8.4(won by default)

58

Agentic AI - Revenue Operations & Intelligence (RO&I)

Autonomous Task Execution

Not enough data

8.1(won by default)

24

Cross-system Integration

Not enough data

8.5(won by default)

25

Adaptive Learning

Not enough data

8.5(won by default)

23

Proactive Assistance

Not enough data

8.2(won by default)

23

Decision Making

Not enough data

8.4(won by default)

25

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Website Integration

Not enough data

Not enough data

Sales Planning[Hide 14 FeaturesShow 14 Features](javascript:void(0);)

Not enough data

8.5

206

Sales Performance Features - Sales Planning

Revenue Planning

Not enough data

8.6(won by default)

166

Account Scoring

Not enough data

8.5(won by default)

176

Account Segmentation

Not enough data

8.5(won by default)

170

Scenario Modeling

Not enough data

8.2(won by default)

165

Integrations

Not enough data

8.8(won by default)

172

Sales Performance

Not enough data

8.7(won by default)

174

Sales Forecasting

Not enough data

8.7(won by default)

174

Territory Management - Sales Planning

Territory Planning

Not enough data

8.5(won by default)

173

Territory Management

Not enough data

8.6(won by default)

167

Quota & Capacity Management - Sales Planning

Capacity Management

Not enough data

8.4(won by default)

177

Quota Management

Not enough data

8.4(won by default)

169

Quota Planning

Not enough data

8.4(won by default)

169

Agentic AI - Sales Planning

Autonomous Task Execution

Not enough data

8.6(won by default)

61

Multi-step Planning

Not enough data

8.6(won by default)

59

Field Sales[Hide 43 FeaturesShow 43 Features](javascript:void(0);)

Not enough data

8.6

40

Territory Mapping

Custom Territory Mapping

Not enough data

8.7(won by default)

31

Strategic Selling

Not enough data

8.6(won by default)

29

Automatic Rep Assignment

Not enough data

8.4(won by default)

29

Route Planning

Lead Priority

Not enough data

8.9(won by default)

28

Optimized Sales Routes

Not enough data

9.0(won by default)

30

Map Directions

Not enough data

9.1(won by default)

31

Sales Performance Management

Gamification

Not enough data

8.3(won by default)

26

Performance Dashboards

Not enough data

8.3(won by default)

29

Sales Rep Tracker

Not enough data

9.0(won by default)

29

Presentation and Forms

Video and Interactive Media

Not enough data

8.0(won by default)

25

Digital Contracts

Not enough data

8.2(won by default)

28

E-signature

Not enough data

8.5(won by default)

28

Additional Functionality

Customer History

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

Lead Qualification

Not enough data

Not enough data

Route Optimization

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Third-Party Integration

Not enough data

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

API

Not enough data

Not enough data

CRM

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Opportunity Management

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Payment Collection in the Field

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Dispatch Management

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Sales Forecasting

Not enough data

Not enough data

Sales Activity Management

Not enough data

Not enough data

Commission Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Territory Management

Not enough data

Not enough data

GPS

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Show 4 feature categories with incomplete data

Business Intelligence[Hide 85 FeaturesShow 85 Features](javascript:void(0);)

Not enough data

Not enough data

Reports

Dashboards

Not enough data

Not enough data

Reports Interface

Not enough data

Not enough data

Steps to Answer

Not enough data

Not enough data

Graphs and Charts

Not enough data

Not enough data

Score Cards

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Marketing Reports

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Interactive Reports

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Customizable Dashboard

Not enough data

Not enough data

Self Service 

Calculated Fields

Not enough data

Not enough data

Data Column Filtering

Not enough data

Not enough data

Data Discovery

Not enough data

Not enough data

Search

Not enough data

Not enough data

Automodeling

Not enough data

Not enough data

Natural Language Search

Not enough data

Not enough data

Visual Discovery

Not enough data

Not enough data

Data Blending

Not enough data

Not enough data

Data Blending

Not enough data

Not enough data

Collaboration / Workflow

Not enough data

Not enough data

Advanced Analytics

Predictive Analytics

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Big Data Services

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Building Reports

Integration APIs

Not enough data

Not enough data

Data Transformation

Not enough data

Not enough data

Data Modeling

Not enough data

Not enough data

WYSIWYG Report Design

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Platform

Mobile User Support

Not enough data

Not enough data

Customization 

Not enough data

Not enough data

User, Role, and Access Management

Not enough data

Not enough data

Internationalization

Not enough data

Not enough data

Sandbox / Test Environments

Not enough data

Not enough data

Performance and Reliability

Not enough data

Not enough data

Breadth of Partner Applications

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Metadata Management

Not enough data

Not enough data

Additional Functionality

Customizable Branding

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

Data Extraction

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Ad hoc Reporting

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Publishing/Sharing

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Strategic Planning

Not enough data

Not enough data

Self Service Data Preparation

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Text Analysis

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Data Mapping

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Trend/Problem Indicators

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Profitability Analysis

Not enough data

Not enough data

OLAP

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Data Connectors

Not enough data

Not enough data

Multiple Data Sources

Not enough data

Not enough data

Key Performance Indicators

Not enough data

Not enough data

Dashboard Creation

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Data Mining

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Ad hoc Query

Not enough data

Not enough data

Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Third-Party Integrations

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Revenue AI Platforms[Hide 15 FeaturesShow 15 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - Revenue AI Platforms

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Autonomous Task Execution

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Platform - Revenue AI Platforms

CRM Data Enrichment

Not enough data

10.0(won by default)

5

Customer Data Capture

Not enough data

10.0(won by default)

5

Conversation Intelligence

Not enough data

Not enough data

Predictive Forecasting

Not enough data

Not enough data

Actionable Insights

Not enough data

Not enough data

Risk Flagging

Not enough data

Not enough data

Sales Coaching

Not enough data

Not enough data

Workflow Orchestration

Not enough data

Not enough data

Pipeline & Deal Management

Not enough data

Not enough data

Lead Generation[Hide 5 FeaturesShow 5 Features](javascript:void(0);)

Not enough data

Not enough data

Lead Generation

Lead Builder

Not enough data

Not enough data

CRM Integration

Not enough data

Not enough data

Marketing Automation Integration

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Data Import & Export Tools

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Infor Customer Relationship Management (CRM)](https://images.g2crowd.com/uploads/product/hd_favicon/e9c8888d6d16d0e8ecaf55502e811ec1/infor-customer-relationship-management-crm.svg "Infor Customer Relationship Management (CRM)")](https://www.g2.com/products/infor-customer-relationship-management-crm/reviews)

Infor Customer Relationship Management (CRM)

Small-Business(50 or fewer emp.)

27.0%

Mid-Market(51-1000 emp.)

55.4%

Enterprise(\> 1000 emp.)

17.6%

[![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud")](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)

Salesforce Sales Cloud

Small-Business(50 or fewer emp.)

20.5%

Mid-Market(51-1000 emp.)

45.7%

Enterprise(\> 1000 emp.)

33.7%

Small-Business

(50 or fewer emp.)

27.0%

20.5%

Mid-Market

(51-1000 emp.)

55.4%

45.7%

Enterprise

(\> 1000 emp.)

17.6%

33.7%

Reviewers' Industry

[![Infor Customer Relationship Management (CRM)](https://images.g2crowd.com/uploads/product/hd_favicon/e9c8888d6d16d0e8ecaf55502e811ec1/infor-customer-relationship-management-crm.svg "Infor Customer Relationship Management (CRM)")](https://www.g2.com/products/infor-customer-relationship-management-crm/reviews)
Infor Customer Relationship Management (CRM)

Computer Software

16.2%

Information Technology and Services

10.8%

Marketing and Advertising

5.4%

Telecommunications

4.1%

Financial Services

4.1%

Other

59.5%

[![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud")](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
Salesforce Sales Cloud

Computer Software

13.1%

Information Technology and Services

11.7%

Financial Services

7.1%

Marketing and Advertising

4.8%

Non-Profit Organization Management

3.0%

Other

60.3%

FAQs

## Infor Customer Relationship... vs Salesforce Sales Cloud FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Infor Customer Relationship... vs Agentforce Sales?

Agentforce Sales stands out from Infor Customer Relationship Management (CRM) with significantly higher reviewer satisfaction across all major dimensions, including overall rating, ease of setup, and support.

| [Infor Customer Relationship...](https://www.g2.com/products/infor-customer-relationship-management-crm/reviews) | [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) |
| --- | --- |
| 3.3/5 (82 reviews) | 4.4/5 (25,875 reviews) |
| Mid-Market | Mid-Market |
| 5.6 | 7.8 |
| 6.3 | 8.1 |
| Customer Management (1 all-time mention) | — |

### How do the pricing models of Infor Customer Relationship... and Agentforce Sales compare?

Agentforce Sales is rated as the stronger value by reviewers, with a higher satisfaction score on price and cost-related dimensions.

- **Infor Customer Relationship...:** Reviewers highlight flexible licensing options and lower total cost of ownership, but note complexity and additional costs for support and upgrades.
- **Agentforce Sales:** Reviewers cite high licensing and implementation costs, especially as organizations scale, but also mention strong value from automation and productivity gains.

### What are the best alternatives to Infor Customer Relationship... and Agentforce Sales?

The top three alternatives to Infor Customer Relationship Management (CRM) and Agentforce Sales are Clari, HubSpot Sales Hub, and Salesloft.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Infor Customer Relationship...](https://www.g2.com/products/infor-customer-relationship-management-crm/reviews) | 3.3/5 (82 reviews) | Mid-Market | Flexible licensing, lower TCO | Customer Management |
| [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25,875 reviews) | Mid-Market | High licensing cost, strong automation value | Automation and reporting |
| [Clari](https://www.g2.com/products/clari/reviews) | 4.6/5 (5,610 reviews) | Enterprise | — | — |
| [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | 4.4/5 (13,909 reviews) | Small-Business | — | — |
| [Salesloft](https://www.g2.com/products/salesloft/reviews) | 4.5/5 (4,287 reviews) | Mid-Market | — | — |

### Which CRM features should I prioritize when comparing Infor Customer Relationship... and Agentforce Sales?

Buyers comparing Infor Customer Relationship Management (CRM) and Agentforce Sales should prioritize ease of setup, quality of support, reporting, automation, and customer management.

- **Ease of Setup:** Infor Customer Relationship... scores 5.6; Agentforce Sales scores 7.8.
- **Quality of Support:** Infor Customer Relationship... scores 6.3; Agentforce Sales scores 8.1.
- **Reporting:** Reporting is the most frequently mentioned feature in reviews for both products.
- **Automation:** Agentforce Sales is frequently cited for automation and workflow capabilities in recent reviews.
- **Customer Management:** Infor Customer Relationship... has 1 all-time mention for customer management as a strength.

### What are the pros and cons of Infor Customer Relationship... vs Agentforce Sales?

Agentforce Sales is strongest in automation, reporting, and overall user satisfaction, while Infor Customer Relationship Management (CRM) is noted for flexible licensing and customer management but faces trade-offs in performance and support.

- **Infor Customer Relationship... strengths:** Customer management (1 all-time mention), ease of use, easy navigation, user-friendly interface.
- **Infor Customer Relationship... trade-offs:** Missing features (1 all-time mention), slow loading (1 all-time mention), complexity, and support challenges.
- **Agentforce Sales strengths:** Automation, reporting, pipeline visibility, AI-powered features, and high reviewer satisfaction across all major dimensions.
- **Agentforce Sales trade-offs:** High licensing and implementation costs, complexity for new users, and a steep learning curve for advanced features.

### Is Infor Customer Relationship... or Agentforce Sales better for small businesses?

HubSpot Sales Hub is the top alternative for small businesses, but between Infor Customer Relationship Management (CRM) and Agentforce Sales, Agentforce Sales is better suited for small businesses based on reviewer sentiment and segment fit.

- **Infor Customer Relationship...:** Largest segment is Mid-Market; reviewers note complexity and higher cost for small companies.
- **Agentforce Sales:** Largest segment is Mid-Market; reviewers highlight ease of use, automation, and strong onboarding support, making it more accessible for smaller teams.

### Which CRM platform has better integrations?

Agentforce Sales is favored for integrations, with reviewers frequently citing its ability to connect with other business tools and platforms.

- **Infor Customer Relationship...:** Reviewers mention integration with Microsoft Outlook and Gmail in recent reviews.
- **Agentforce Sales:** Reviewers highlight integrations with Jira and Google Workspace in recent reviews, as well as strong connections within the Salesforce ecosystem.

### How do Infor Customer Relationship... and Agentforce Sales compare on customer support?

Agentforce Sales outperforms Infor Customer Relationship Management (CRM) on Quality of Support by a material margin, with scores of 8.1 versus 6.3.

- **Infor Customer Relationship...:** Reviewers describe support as variable, with some citing slow response times and challenges with upgrades or training.
- **Agentforce Sales:** Reviewers consistently praise responsive support, onboarding assistance, and helpful account executives, especially during implementation and customization.

### Which is easier to implement, Infor Customer Relationship... or Agentforce Sales?

Agentforce Sales is easier to implement than Infor Customer Relationship Management (CRM), with a 2.2-point higher Ease of Setup score (7.8 vs 5.6).

- **Infor Customer Relationship...:** Reviewers note setup complexity, confusing deployment, and a steeper learning curve for new users.
- **Agentforce Sales:** Reviewers highlight smooth onboarding, straightforward configuration, and strong support during initial setup, though advanced customization may require additional expertise.

### Which product has better Reporting?

Agentforce Sales is the stronger platform for Reporting, with higher reviewer satisfaction and frequent positive mentions.

- **Infor Customer Relationship...:** Reporting is frequently mentioned, but reviewers note slow performance and limited flexibility; no dimension score for reporting is provided.
- **Agentforce Sales:** Reporting is a standout feature in recent reviews, with reviewers citing powerful dashboards, real-time analytics, and a high Meets Requirements score of 8.8.

Alternatives

**Infor Customer Relationship Management (CRM) Alternatives**

 ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub")

[
HubSpot Sales Hub
](/products/hubspot-sales-hub/reviews)

 ![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM")

[
Zoho
](/products/zoho-crm/reviews)

 ![Dynamics 365 Sales](https://images.g2crowd.com/uploads/product/hd_favicon/4f78b7a6cf55be3072d0203c78e0e657/dynamics-365-sales.png "Dynamics 365 Sales")

[
Microsoft Dynamics 365 Sales
](/products/dynamics-365-sales/reviews)

 ![Nimble CRM](https://images.g2crowd.com/uploads/product/hd_favicon/1487565546/nimble.svg "Nimble CRM")

[
Nimble
](/products/nimble/reviews)

**Salesforce Sales Cloud Alternatives**

 ![Salesloft](https://images.g2crowd.com/uploads/product/hd_favicon/133ac8908c1967e2913674b8ad18ab5f/salesloft.svg "Salesloft")

[
Salesloft
](/products/salesloft/reviews)

 ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub")

[
HubSpot Sales Hub
](/products/hubspot-sales-hub/reviews)

 ![Apollo.io](https://images.g2crowd.com/uploads/product/hd_favicon/774372bf572eb33280b101482ce703b9/apollo-io.svg "Apollo.io")

[
Apollo.io
](/products/apollo-io/reviews)

 ![Outreach](https://images.g2crowd.com/uploads/product/hd_favicon/1521467568/outreach.png "Outreach")

[
Outreach
](/products/outreach/reviews)