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# Infor Customer Relationship Management (CRM) vs Sugar Sell Comparison - What are their main differences?

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Infor Customer Relationship...Sugar Sell[+ Add Product](#)

Pricing

**Infor Customer Relationship Management (CRM)**
No pricing available

**Sugar Sell**
 **$19.00** Per Month · Sell Essentials

**Pricing Insights**
from reviews

Time to Implement

**Infor Customer Relationship Management (CRM)**
5 months

Based on 6 responses

**Sugar Sell**
3 monthsFaster

Based on 111 responses

Return on Investment

**Infor Customer Relationship Management (CRM)**
25 months

Based on 7 responses

**Sugar Sell**
18 months7 months sooner

Based on 79 responses

Perceived Cost

**Infor Customer Relationship Management (CRM)**
$$$$$

**Sugar Sell**
$$$$$

Average Discount

**Infor Customer Relationship Management (CRM)**
Not enough reviews yet

**Sugar Sell**
13%

 ![Infor Customer Relationship Management (CRM)](https://images.g2crowd.com/uploads/product/hd_favicon/e9c8888d6d16d0e8ecaf55502e811ec1/infor-customer-relationship-management-crm.svg "Infor Customer Relationship Management (CRM)")

 ![Sugar Sell](https://images.g2crowd.com/uploads/product/hd_favicon/fdd8c5b3dcb3415718f945eed05b2013/sugar-sell.svg "Sugar Sell")

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**Pros & Cons**
from reviews

**Infor Customer Relationship Management (CRM)**
[
Customer Management (1)
](https://www.g2.com/products/infor-customer-relationship-management-crm/reviews?filters%5Bsentiment_snippet%5D=2051726&qs=pros-and-cons#reviews)[
Ease of Use (1)
](https://www.g2.com/products/infor-customer-relationship-management-crm/reviews?filters%5Bsentiment_snippet%5D=2453071&qs=pros-and-cons#reviews)[
Missing Features (1)
](https://www.g2.com/products/infor-customer-relationship-management-crm/reviews?filters%5Bsentiment_snippet%5D=2453060&qs=pros-and-cons#reviews)[
Slow Loading (1)
](https://www.g2.com/products/infor-customer-relationship-management-crm/reviews?filters%5Bsentiment_snippet%5D=1661063&qs=pros-and-cons#reviews)

**Sugar Sell**
[
Ease of Use (15)
](https://www.g2.com/products/sugar-sell/reviews?filters%5Bsentiment_snippet%5D=1055276&qs=pros-and-cons#reviews)[
Easy Customization (12)
](https://www.g2.com/products/sugar-sell/reviews?filters%5Bsentiment_snippet%5D=1055011&qs=pros-and-cons#reviews)[
Integration Issues (9)
](https://www.g2.com/products/sugar-sell/reviews?filters%5Bsentiment_snippet%5D=1055560&qs=pros-and-cons#reviews)[
Bugs (6)
](https://www.g2.com/products/sugar-sell/reviews?filters%5Bsentiment_snippet%5D=1054862&qs=pros-and-cons#reviews)

Screenshots

**Infor Customer Relationship Management (CRM)**
 ![Infor Customer Relationship Management (CRM) screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/10626/infor-crm-account-timeline.png)

**Sugar Sell**
 ![Sugar Sell screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1382502/Sugar-Sell---Product-UI---Sales-Effectiveness.png)

**Ratings**
from reviews

Meets Requirements

**Infor Customer Relationship Management (CRM)**

6.7

6.767

**Sugar Sell**

8.0

8.0613

Ease of Use

**Infor Customer Relationship Management (CRM)**

6.6

6.668

**Sugar Sell**

7.6

7.6648

Ease of Setup

**Infor Customer Relationship Management (CRM)**

5.6

5.633

**Sugar Sell**

7.2

7.2346

Ease of Admin

**Infor Customer Relationship Management (CRM)**

5.5

5.532

**Sugar Sell**

7.6

7.6319

Quality of Support

**Infor Customer Relationship Management (CRM)**

6.3

6.355

**Sugar Sell**

7.7

7.7556

Has the product been a good partner in doing business?

**Infor Customer Relationship Management (CRM)**

6.9

6.926

**Sugar Sell**

7.8

7.8303

Product Direction (% positive)

**Infor Customer Relationship Management (CRM)**

4.1

4.167

**Sugar Sell**

7.0

7.0600

**Features**
ratings from reviews

CRM[Hide 141 FeaturesShow 141 Features](javascript:void(0);)

6.3

67

7.6

598

Sales Force Automation

Contact & Account Management

7.4

54

|

Verified

8.2(won by 0.8)

502

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Partner Relationship Mgmt. (PRM)

6.9

28

7.6(won by 0.7)

322

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Opportunity & Pipeline Mgmt.

6.6

51

|

Verified

7.8(won by 1.2)

469

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Task / Activity Management

6.4

53

|

Verified

7.7(won by 1.3)

487

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Territory & Quota Management

5.9

38

|

Verified

7.2(won by 1.3)

358

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Desktop Integration

6.3

52

|

Verified

7.4(won by 1.1)

412

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Product & Price List Management

6.4

42

|

Verified

7.3(won by 0.9)

346

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Quote & Order Management

6.2

36

|

Verified

7.4(won by 1.2)

348

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Customer Contract Management

6.3

36

|

Verified

7.7(won by 1.4)

376

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Contract/License Management

Not enough data

Not enough data

Marketing Automation

Email Marketing

6.1

34

7.1(won by 1.0)

354

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Campaign Management

6.4

35

7.2(won by 0.8)

361

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Lead Management

6.8

38

|

Verified

7.9(won by 1.1)

426

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Marketing ROI Analytics

6.5

25

|

Verified

7.0(won by 0.5)

312

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Email Management

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Deal Management

Not enough data

Not enough data

Customer Support

Case Management

7.2

29

|

Verified

7.9(won by 0.7)

385

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Customer Support Portal

6.7

24

|

Verified

7.6(won by 0.9)

347

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Knowledge Base

6.4

26

|

Verified

7.7(won by 1.3)

357

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Call Center Features

6.4

22

|

Verified

7.4(won by 1.0)

292

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Support Analytics

6.7

26

|

Verified

7.7(won by 1.0)

312

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Workflow Management

Not enough data

Not enough data

Opportunity Management

Not enough data

Not enough data

Sales Pipeline Management

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Pipeline Management

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Channel Management

Not enough data

Not enough data

Commission Management

Not enough data

Not enough data

Field Sales Management

Not enough data

Not enough data

Reporting & Analytics

Reporting

6.1

46

|

Verified

7.7(won by 1.6)

470

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Dashboards

6.6

43

|

Verified

8.0(won by 1.4)

476

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Forecasting

5.2

38

|

Verified

7.4(won by 2.2)

367

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Mobile & Social

Mobile User Support

6.0

34

|

Verified

7.4(won by 1.4)

331

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Social Collaboration Features

5.4

23

|

Verified

7.2(won by 1.8)

269

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Social Network Integration

5.8

24

|

Verified

7.2(won by 1.4)

267

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Customer Support

Not enough data

Not enough data

Multi-Channel Social Integration

Not enough data

Not enough data

Platform

Customization

7.2

24

|

Verified

8.2(won by 1.0)

260

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Workflow Capability

5.8

24

|

Verified

7.8(won by 2.0)

255

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

User, Role, and Access Management

7.5

23

|

Verified

8.1(won by 0.6)

268

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Internationalization

6.6

15

|

Verified

7.9(won by 1.3)

168

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Sandbox / Test Environments

7.2

20

|

Verified

8.2(won by 1.0)

214

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Document & Content Mgmt.

4.8

22

7.5(won by 2.7)

216

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Performance and Reliability

6.1

23

|

Verified

7.6(won by 1.5)

257

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Output Document Generation

5.7

20

|

Verified

7.2(won by 1.5)

199

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Mobile Access

Not enough data

Not enough data

Lead Generation

Not enough data

Not enough data

Integration

Data Import & Export Tools

5.4

30

|

Verified

7.6(won by 2.2)

260

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Integration APIs

5.5

17

|

Verified

7.7(won by 2.2)

202

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Breadth of Partner Applications

4.4

20

7.3(won by 2.9)

198

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Third-Party Integration

Not enough data

Not enough data

Internal Chat Integration

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Prospecting Tools

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

6.3(won by default)

28

Generative AI

Not enough data

Not enough data

Proposal Generation

Not enough data

Not enough data

Agentic AI - CRM

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Calendar/Reminder System

Not enough data

Not enough data

Additional Functionality

Search/Filter

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

Batch Processing

Not enough data

Not enough data

Email Tracking

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Pipeline Reports

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Segmentation

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Referral Tracking

Not enough data

Not enough data

Quotes/Estimates

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Lead Qualification

Not enough data

Not enough data

Marketing Automation

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

Customer Journey Mapping

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Lead Scoring

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Calendar Sync

Not enough data

Not enough data

For Startups

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

For iPad Devices

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

For Mac Devices

Not enough data

Not enough data

Landing Pages/Web Forms

Not enough data

Not enough data

Lead Nurturing

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Web-based Deployment

Not enough data

Not enough data

Softphone

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Event Triggered Actions

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Email Sequences

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Lead Assignment

Not enough data

Not enough data

For Small Businesses

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Business Card/Badge Scanning

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Customer Social Profiles

Not enough data

Not enough data

Social Promotion

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Social Media Monitoring

Not enough data

Not enough data

Customer Engagement

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Brand Tracking

Not enough data

Not enough data

Audience Targeting

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Infor Customer Relationship Management (CRM)](https://images.g2crowd.com/uploads/product/hd_favicon/e9c8888d6d16d0e8ecaf55502e811ec1/infor-customer-relationship-management-crm.svg "Infor Customer Relationship Management (CRM)")](https://www.g2.com/products/infor-customer-relationship-management-crm/reviews)

Infor Customer Relationship Management (CRM)

Small-Business(50 or fewer emp.)

27.0%

Mid-Market(51-1000 emp.)

55.4%

Enterprise(\> 1000 emp.)

17.6%

[![Sugar Sell](https://images.g2crowd.com/uploads/product/hd_favicon/fdd8c5b3dcb3415718f945eed05b2013/sugar-sell.svg "Sugar Sell")](https://www.g2.com/products/sugar-sell/reviews)

Sugar Sell

Small-Business(50 or fewer emp.)

35.1%

Mid-Market(51-1000 emp.)

48.5%

Enterprise(\> 1000 emp.)

16.5%

Small-Business

(50 or fewer emp.)

27.0%

35.1%

Mid-Market

(51-1000 emp.)

55.4%

48.5%

Enterprise

(\> 1000 emp.)

17.6%

16.5%

Reviewers' Industry

[![Infor Customer Relationship Management (CRM)](https://images.g2crowd.com/uploads/product/hd_favicon/e9c8888d6d16d0e8ecaf55502e811ec1/infor-customer-relationship-management-crm.svg "Infor Customer Relationship Management (CRM)")](https://www.g2.com/products/infor-customer-relationship-management-crm/reviews)
Infor Customer Relationship Management (CRM)

Computer Software

16.2%

Information Technology and Services

10.8%

Marketing and Advertising

5.4%

Telecommunications

4.1%

Financial Services

4.1%

Other

59.5%

[![Sugar Sell](https://images.g2crowd.com/uploads/product/hd_favicon/fdd8c5b3dcb3415718f945eed05b2013/sugar-sell.svg "Sugar Sell")](https://www.g2.com/products/sugar-sell/reviews)
Sugar Sell

Information Technology and Services

13.1%

Computer Software

10.6%

Marketing and Advertising

5.8%

Financial Services

5.6%

Construction

2.7%

Other

62.3%

FAQs

## Infor Customer Relationship... vs Sugar Sell FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Infor Customer Relationship... vs Sugar Sell?

Sugar Sell stands out from Infor Customer Relationship Management (CRM) with higher reviewer satisfaction across all major dimensions, especially in ease of use, support, and setup.

| [Infor Customer Relationship...](https://www.g2.com/products/infor-customer-relationship-management-crm/reviews) | [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) |
| --- | --- |
| 3.3/5 (82 reviews) | 3.8/5 (776 reviews) |
| Mid-Market | Mid-Market |
| 5.6 | 7.2 |
| 6.3 | 7.7 |
| Customer Management | Ease of Use |

### How do the pricing models of Infor Customer Relationship... and Sugar Sell compare?

Sugar Sell is rated higher for value, with a stronger Price/Cost satisfaction score than Infor Customer Relationship Management (CRM).

- **Infor Customer Relationship Management (CRM):** Reviewers highlight flexible licensing and deployment options, but note higher complexity and cost for small companies.
- **Sugar Sell:** Reviewers consistently cite strong value, easy setup, and robust features, with positive sentiment around automation and customization.
- **Switching reasons:** Recent reviewers mention moving to Sugar Sell for improved forecasting, automation, and reporting capabilities.

### What are the best alternatives to Infor Customer Relationship... and Sugar Sell?

The top three alternatives to Infor Customer Relationship Management (CRM) and Sugar Sell are Agentforce Sales, HubSpot Sales Hub, and Zoho.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Infor Customer Relationship...](https://www.g2.com/products/infor-customer-relationship-management-crm/reviews) | 3.3/5 (82 reviews) | Mid-Market | Flexible licensing, but higher complexity and cost for small companies | Customer Management |
| [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) | 3.8/5 (776 reviews) | Mid-Market | Strong value, easy setup, robust automation and reporting | Ease of Use |
| [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25,876 reviews) | Mid-Market | — | — |
| [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | 4.4/5 (13,909 reviews) | Small-Business | — | — |
| [Zoho](https://www.g2.com/products/zoho-crm/reviews) | 4.1/5 (2,947 reviews) | Small-Business | — | — |

### Which CRM features should I prioritize when comparing Infor Customer Relationship... and Sugar Sell?

Buyers comparing Infor Customer Relationship Management (CRM) and Sugar Sell should prioritize ease of use, reporting, automation, customization, and integration capabilities.

- **Ease of Use:** Infor Customer Relationship Management (CRM) scores 6.6; Sugar Sell scores 7.6, with 15 all-time mentions for ease of use.
- **Reporting:** Sugar Sell has 7 all-time mentions for reporting, with reviewers citing advanced dashboards and analytics; Infor Customer Relationship Management (CRM) reviewers note reporting is available but sometimes slow or complex.
- **Automation:** Sugar Sell is frequently praised for automation features (7 all-time mentions), while Infor Customer Relationship Management (CRM) reviewers mention automation less often.
- **Customization:** Sugar Sell has 12 all-time mentions for easy customization; Infor Customer Relationship Management (CRM) is described as customizable but with higher complexity.
- **Integration:** Sugar Sell has 4 all-time mentions for integration, with reviewers noting both strengths and some integration challenges; Infor Customer Relationship Management (CRM) reviewers mention integration capabilities but cite complexity and compatibility issues.

### What are the pros and cons of Infor Customer Relationship... vs Sugar Sell?

Sugar Sell’s headline strength is ease of use and automation, while Infor Customer Relationship Management (CRM) is noted for customer management and flexible licensing.

- **Infor Customer Relationship Management (CRM) strengths:** Customer management (1 all-time mention), ease of use, easy navigation, user-friendly interface, flexible licensing and deployment options.
- **Infor Customer Relationship Management (CRM) trade-offs:** Reviewers cite missing features, slow loading, lack of a mobile app, higher complexity, and performance issues with large datasets.
- **Sugar Sell strengths:** Ease of use (15 all-time mentions), easy customization (12), user-friendly (12), feature richness (10), customer support (9), flexibility (8), automation features (7), easy setup (7), reporting (7), lead management (5), integration (4).
- **Sugar Sell trade-offs:** Integration issues (9 all-time mentions), bugs (6), learning curve (6), feature issues (5), limited customization in some areas (5), and performance slowdowns with large reports.

### Is Infor Customer Relationship... or Sugar Sell better for small businesses?

Sugar Sell is the better fit for small businesses, with higher ease of use and setup scores and strong small-business reviewer sentiment.

- **Infor Customer Relationship Management (CRM):** Largest segment is Mid-Market; reviewers note higher complexity and cost for small companies, with some positive feedback on user-friendliness.
- **Sugar Sell:** Largest segment is Mid-Market, but recent reviews highlight easy setup, user-friendly interface, and strong automation, making it attractive for small businesses seeking efficiency and fast onboarding.

### Which CRM platform has better integrations?

Sugar Sell is favored by reviewers for integrations, with more frequent mentions and positive sentiment around its integration capabilities.

- **Infor Customer Relationship Management (CRM):** Reviewers mention integration with ERP and email systems, but also cite complexity and compatibility issues.
- **Sugar Sell:** Reviewers highlight integration with ERPs, invoices, marketing solutions, and email systems, with 4 all-time mentions for integration and additional praise for automation and API capabilities.

### How do Infor Customer Relationship... and Sugar Sell compare on customer support?

Sugar Sell outperforms Infor Customer Relationship Management (CRM) on Quality of Support by a material margin, with scores of 7.7 vs 6.3.

- **Infor Customer Relationship Management (CRM):** Reviewers describe support as adequate but note inconsistent experiences and challenges with training and documentation.
- **Sugar Sell:** Reviewers consistently praise responsive and helpful support, with 9 all-time mentions for customer support and multiple recent reviews highlighting prompt case resolution and strong onboarding assistance.

### Which is easier to implement, Infor Customer Relationship... or Sugar Sell?

Sugar Sell is easier to implement than Infor Customer Relationship Management (CRM), with a 1.6-point higher Ease of Setup score (7.2 vs 5.6).

- **Infor Customer Relationship Management (CRM):** Reviewers report moderate to high complexity in setup, with some citing confusing deployment and upgrade processes, especially for new users or small companies.
- **Sugar Sell:** Reviewers highlight quick onboarding, minimal configuration, and easy initial setup, with 7 all-time mentions for easy setup and positive feedback on fast time-to-value.

### Which product has better Reporting?

Sugar Sell is the stronger product for Reporting, with more frequent reviewer praise and higher satisfaction scores.

- **Infor Customer Relationship Management (CRM):** Reviewers note reporting is available but sometimes slow or complex; reporting is not a top-cited strength.
- **Sugar Sell:** Reporting is cited in 7 all-time mentions, with reviewers praising advanced dashboards, analytics, and automation for report generation; higher Meets Requirements score (8.0 vs 6.7) further supports this advantage.

Alternatives

**Infor Customer Relationship Management (CRM) Alternatives**

 ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud")

[
Salesforce Sales Cloud
](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)

 ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub")

[
HubSpot Sales Hub
](/products/hubspot-sales-hub/reviews)

 ![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM")

[
Zoho
](/products/zoho-crm/reviews)

 ![Dynamics 365 Sales](https://images.g2crowd.com/uploads/product/hd_favicon/4f78b7a6cf55be3072d0203c78e0e657/dynamics-365-sales.png "Dynamics 365 Sales")

[
Microsoft Dynamics 365 Sales
](/products/dynamics-365-sales/reviews)

**Sugar Sell Alternatives**

 ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud")

[
Salesforce Sales Cloud
](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)

 ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub")

[
HubSpot Sales Hub
](/products/hubspot-sales-hub/reviews)

 ![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive")

[
Pipedrive
](/products/pipedrive/reviews)

 ![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM")

[
Zoho
](/products/zoho-crm/reviews)

## Infor Customer Relationship Management (CRM) vs Sugar Sell

When assessing the two solutions, reviewers found Sugar Sell easier to use, set up, and administer. Reviewers also preferred doing business with Sugar Sell overall.

- Reviewers felt that Sugar Sell meets the needs of their business better than Infor Customer Relationship Management (CRM).
- When comparing quality of ongoing product support, reviewers felt that Sugar Sell is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Sugar Sell over Infor Customer Relationship Management (CRM).