Customizable features and the XBar Outlook mail feature Review collected by and hosted on G2.com.

Visibility among users, issues with upgrades and browsers Review collected by and hosted on G2.com.

We've been able to tailor SalesLogix information capture and extraction to match our business rhythms very effectively over the last 15 years, growing with the product. We're pleased with the web and mobile capabilities we're now offering our teams, and like the option to host the system internally to manage our own risk for vulnerabilities. Review collected by and hosted on G2.com.

It's been a long wait to get to where Swiftpage is now with valuable investment in the product--Sage was letting SLX languish a bit with their other products getting more attention and funding. Review collected by and hosted on G2.com.

Once you get to know the system is is easily navigated. Review collected by and hosted on G2.com.

Every functionality that you really need is a custom build. Not many usable features come out of the box and the more customazations you make the more errors you get Review collected by and hosted on G2.com.

Saleslogix is extremely customizable. This is beyond the leading factor for selecting this product. The mobile client is also very fast and doesn't require a special app to work on iPhone, iPad and related. Review collected by and hosted on G2.com.

Well when I purchased and implemented this product (moving from SageCRM) it's a lot more difficult than average product to get rolled out for the on-premise version. Requires too many separate applications to configure (admin, architect, application architect), wayyyyy behind in integrating with other web apps that have become standard, outlook integration is poor and have to look to a third party for decent tool. Web client is buggy at times. I do not use LAN Client as the method of database connection is old and dated along with look and feel. Poor on advanced workflow as well as found I. sageCRM. Review collected by and hosted on G2.com.

I work on SalesLogix LAN Client as a developer and unlike many CRMs around today, it is very customizable. The development environment is well structured and the implementation process is structured in a way that can keep things organized and keep roll-outs quick and easy. The Architect offers its own versioning and that is it a nice feature. Other than the “old Windows” look of the client application, if you don’t like anything about it you can change it. Review collected by and hosted on G2.com.

The biggest complaint from our users has been the “old Windows” look of the LAN Client application. For those reading this review, I have to say that our SalesLogix is running in Citrix with Themes turned off, so the user gets the ugliest version of the look of the application possible. If you run it as a local client on Windows 7, it doesn't really look that bad at all. Review collected by and hosted on G2.com.

This is a hard question to answer. Due to the historical context in which our business units have custom created & deployed their "silos" of SLX to fit their own business needs, this has resulted in great growing pains from a centrally-led governance perspective. Review collected by and hosted on G2.com.

I dislike the fashion in which the system has been deployed throughout the organization. It is highly dependent on internal IT resources to support. SalesLogix also does not offer a lot of out-of-the-box training & support resources for its end users. Review collected by and hosted on G2.com.

It gets the job done... eventually. Review collected by and hosted on G2.com.

Part of my problem with this software is my employer's implementation of it. You have to use the Windows remote desktop to log into this thing, so you essentially can't log into it from your own computer. It's slow. Logging emails is a pain, and when you do log them they are in plain text. I have to like it because a lot of stuff I use is in it, but that's about it. Review collected by and hosted on G2.com.

The system seemed customizable to our particular business. Review collected by and hosted on G2.com.

Terrible, non web interface. The desktop app was slow, requiring VPN access to the UK just to use it. Since the system was self-hosted and separate from the rest of the firm's systems, there was simply no coordination. The system was in the UK, making it absurdly slow for US users. It was not intuitive at all and I was unable to see my own pipeline or do simple searches. Review collected by and hosted on G2.com.

The ability to customize SalesLogix to meet our business process needs. Our programmer has done a wonderful job customizing the interface to be user-friendly as well as productive in mining information useful to many departments. Review collected by and hosted on G2.com.

Standard look up feature is less than intuitive. Adding new contact & account records had too many layers to complete data entry. We have created our own interface with a single layer of all fields to be completed. Review collected by and hosted on G2.com.

Used to be one of the best CRMs around, however today, there is nothing unique or sexy about it. Review collected by and hosted on G2.com.

The UI looks old and windows 3.1ish. Very clunky. the generation of reports look really poor. Graphs look really amateurish compared to SFDC or other CRMS reporting. Sage is no longer developing as they are driving SageCRM Review collected by and hosted on G2.com.