What I like most about Infor Customer Relationship Management (CRM) is how organized the software is, letting me easily access customer or product tools. The use of specific codes for products makes it convenient, as I only need to enter a few abbreviations to bring up a brand or product without typing the whole name. This setup allows me to fetch and enter product details for customers quickly and finalize the sales cycle within a few minutes. It's a real time-saver, especially for complex orders which can be finalized in less than ten minutes, and that's perfect. Review collected by and hosted on G2.com.
I would say the biggest drawback is the lack of a mobile app. Unfortunately, it doesn't exist for either iOS or Android. We always have to be on the laptop to access the software. Also, it happens a lot, maybe at least once a week, that the software suddenly restarts and shuts down. Especially during update phases, it shuts down and we have to wait a while until we can regain entry and access, which is really frustrating. Review collected by and hosted on G2.com.
