[ Influitive Reviews ](https://www.g2.com/products/jigsaw-interactive-influitive/reviews) [ Influitive Reviews ](https://www.g2.com/products/jigsaw-interactive-influitive/reviews) # Influitive Features ##### ## Community Building (9) Member Profiles Manages user profiles and contact records by allowing members to create and customize profiles with personal information and activity, while automatically uploading and maintaining this data within the company’s contact database. Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Member Discovery Helps members find and connect with relevant community members. Member Referrals Allows members to invite and refer new members to join the community. Community Spaces Enables the creation of dedicated spaces or groups to organize community content and discussions. Paid Memberships Allows monetization through paid access or subscription-based community tiers with built-in access control. Multimedia Sharing Enables sharing of images, videos, files, and other media within the community. Courses Supports hosting and delivering structured learning content directly within the community. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Show More ##### ## Community Improvement (3) Gamification Helps engage members through gamification features such as points, rewards, and engagement metrics. Polls & Questions Provides native tools to create polls and ask questions within the community. Automation Rules Allows administrators to automate community workflows and actions. Show More ##### ## Customer Analytics (6) Community Insights Identifies member behavior trends, popular topics, and sentiment across the community. Community Engagement Analytics Provides tools to measure and analyze member engagement, participation, and activity within the community. Downloadable Reports Provides functionality to download community data and reports in multiple formats. ROI Tracking Tracks return on investment from community efforts, including retention, engagement, and revenue impact. Engagement Tracking Tracks metrics that provide insight into how a user interacts with any interface or product Activity Tracking Track and document all activities across devices, networks, and other systems Show More ##### ## Community Management (15) Community Feeds & Discussions Enables members to participate in discussion threads or activity feeds within the community platform. Live Streaming Allows hosts to broadcast live video sessions directly to the community without requiring third-party tools. Chat & Messaging Allows real-time or asynchronous messaging between members within the platform. Events Management Supports creating, hosting, and managing virtual or in-person community events within the platform. Admin Roles & Permissions Allows admins to assign roles and control access to features, content, and moderation tools. Knowledge Base Management Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Group Management Organize and edit a group of people's policy and members Content Management Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Feedback Management Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Membership Management Database of members to track personal information of individuals and families Email Management Manage, store and organize emails within the system or via third-party apps Website Management Built-in website builder or integration with third-party site Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Calendar Management Track and manage schedules and meetings via an integrated calendar Show More ##### ## Marketing Gamification (6) Templates Offers templates or examples of commonly used competition or game structures Simultaneous Competitions Allows administrator to run multiple campaigns at the same time Behaviors Ability to define and track custom user behaviors Rewards Offers a variety of different rewards for completing actions Customization Allows administrator to create custom competitions and rewards based on marketing campaigns Mobile App Mobile app or mobile optimized site allows users to participate and view scores on their mobile devices Show More ##### ## Integrations (3) CRM Integration Integration with CRM software to access and incorporate customer data Social Media Integration Integration with popular social networks for users to promote content or share their progress Third-Party Integrations Set up connections to third-party platforms to improve business processes Show More ##### ## Platform (12) Public Leaderboard Offers a public leaderboard for users to view current standings Private Leaderboard Offers a private leaderboard for administrators to view current standings Analytics Measure and report on user engagement with the platform Visual Analytics Interact with data visualization elements, such as charts and graphs, to drill down into data Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Real-Time Analytics Analyze and gain insights into data in real-time Integrations Provides integrations for marketing automation, CRM, email, and social media management platforms Mobile Provides mobile user support Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Content Management Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Badge Management Create, manage, and print wearable badges Survey/Poll Management Create and administer polls and surveys Show More ##### ## Content Sharing (7) Social sharing Ability to connect to social media platforms like LinkedIn, Facebook, Twitter, and easily share content. Content scheduling Allows users to queue up content to share at a preselected time Content optimization Provides content optimization scoring so users are sharing content that is engaging for readers Content templates Provides premade templates for employees to follow when posting on social channels AI Content Generation Uses AI to generate ready-to-share employee social posts that stay consistent with your company’s voice and brand standard. Content Settings Enables administrators to manage user roles, permissions, content visibility, and program settings from centralized dashboards. Generative AI Use AI to generate content in the form of text, images, videos, etc. Show More ##### ## Content Dashboard (3) Company news Provides updates for all company news so employees can immediately share important news on social channels Coworker content Provides updates for when a coworker posts on social channels Brand content sharing Provides updates for when your company posts on social channels Show More ##### ## Analytics (3) Engagement tracking Tracks the number of visits, likes, and reshares of posted content Gamification Provides gamification tools such as badges and leaderboards to re employees to recognize employees with high performing social posts Employee Engagement Tools to improve and measure employee satisfaction and involvement Show More ##### ## Agentic AI - Customer Advocacy (5) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Proactive Assistance Anticipates needs and offers suggestions without prompting Third-Party Integrations Set up connections to third-party platforms to improve business processes Social Media Integration Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Show More ##### ## Agentic AI - Employee Advocacy (3) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Proactive Assistance Anticipates needs and offers suggestions without prompting Show More ##### ## Agentic AI - Online Community Management (9) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Social Media Integration Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Third-Party Integrations Set up connections to third-party platforms to improve business processes Multi-Language Manage and support multiple languages Show More ##### ## Agentic AI - Gamification (7) Autonomous Task Execution Capability to perform complex tasks without constant human input Adaptive Learning Improves performance based on feedback and experience Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Asynchronous Learning Supports flexible learning at different times (i.e., learners can access course materials at their own pace) Blended Learning Supports learning paths that combine in-person classes with online/virtual courses Self-paced Learning Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge Show More ##### ## Additional Functionality (174) AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Email Alerts Receive and/or send email notifications for urgent updates, requests, or other information Customer Segmentation Process of dividing customers into groups based on common characteristics Multi-Campaign Manage multiple campaigns in one system Email Marketing Create and send email blasts/campaigns Customizable Reports Alter the layout and content of reports Social Advertising Create and manage advertising campaigns on social media networks Widgets An extended application or connector that enables users to perform additional services with their current set of tools Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns API Application programming interface that allows for integration with other systems/databases Generative AI Use AI to generate content in the form of text, images, videos, etc. Campaign Segmentation Group campaigns by project, client, or campaign for better management. Email Templates Pre-made examples and templates for emails Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Pre-Approved Content Library A repository of content that has been approved for sharing with current and prospective clients Surveys & Feedback Gauge satisfaction and receive information for improvement and success Customer Advocacy Encourage your customers to promote your company by providing materials, tools, and reward programs Data Import/Export Import and export data to and from software applications Social Promotion Market event via social media tools Employee Advocacy Enables employees to promote their company by supplying them with materials, tools, and reward programs Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Filtering Find & retrieve relevant data or documents Real-Time Updates Receive system updates as soon as any changes are made Social Media Monitoring Track activity on sites such as Facebook, Twitter, Instagram, etc. Customizable Fields Customize data fields to support various needs and use cases Customizable Branding Add customized logos and colors to align with company branding Email Distribution Nonprofit Advocacy Enable advocates to promote nonprofit, charitable, and/or political organizations and causes A/B Testing Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Content Library Centralized repository to store content and assets CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Gamification Games or game-like elements to track progress and reward accomplishments Activity Tracking Track and document all activities across devices, networks, and other systems Discount Management Track products that are for sale at a reduced price or part of coupon promotions Customer Engagement Initiate interactions with customers by proactively starting conversations or providing informational content Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Incentive Management Manages incentive programs such as profit sharing, stock awards, and individual bonus plans Campaign Analytics Track and interpret campaign performance metrics Engagement Tracking Tracks metrics that provide insight into how a user interacts with any interface or product Real-Time Analytics Analyze and gain insights into data in real-time Customer Accounts Record customer information, purchase history, and other notes Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Community Management Enable students, customers or employees to engage with each other in a particular space online or offline Rewards Management Strategize and implement rewards for returning customers, employees and other members Gift Card Management Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Multi-Channel Marketing Coordinate marketing efforts across channels (email, landing pages, social media, etc.) User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Visual Analytics Interact with data visualization elements, such as charts and graphs, to drill down into data Feedback Management Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Social Engagement Process of communicating with an online community and measuring the effectiveness of activity Event Triggered Actions Predefined actions automatically performed on the occurance of specific events Loyalty Program Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Campaign Planning Plan and strategize marketing campaigns Rewards Program Point or incentive based programs loyalty programs designed to increase customer engagement Advocate Management Track and manage advocate communication, engagement, and performance Lead Capture Automatically identify and save contact information of potential customers Referral Tracking Log and store the source of contacts/leads Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Promotions Management Design, communicate, and distribute incentives to perform a specific action Pipeline Management Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Reference Request Automation Ability of the software to take the manual effort out of the process of requesting and collecting references Reminders Timed notification for any upcoming task, deadline, appointment, or activity Nomination Tracking Task Scheduling Track and manage the scheduling of tasks Calendar Management Track and manage schedules and meetings via an integrated calendar Reference Usage Tracking Monitor and track how often customer references are used Audio References Ability to submit references via phone or audio files For Sales/Marketing Used as a promotional or demonstration tool in sales and marketing presentations Workflow Management Create, design and manage workflows for repetitive tasks Configurable Workflow Configure existing workflows to meet your organization's needs Video References Request or submit references by recording a video Survey/Poll Management Create and administer polls and surveys Program Notices Contact Management Manage, organize, and store contact information Lead Management Store information about leads or contacts and track, manage and nurture them throughout the sales process Customer Activity Tracking A report showing what actions customers perform Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. ROI Tracking Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Lead Generation Manage the process of attracting and converting business prospects into leads Conversion Tracking Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Referral Templates Customizable templates for referral documents, emails, and sharable links For Customer Referrals For customer referral programs / referral marketing products For Employee Referrals Products that allow employees to make referrals for open job positions Lead Engagement Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels Fraud Detection Identify and prevent suspicious activity Performance Metrics A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Customer Experience Management Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Content Creation The ability to create unique content Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user API Application programming interface that allows for integration with other systems/databases Gamification Games or game-like elements to track progress and reward accomplishments Customizable Reports Alter the layout and content of reports Engagement Tracking Tracks metrics that provide insight into how a user interacts with any interface or product Content Management Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Email Management Manage, store and organize emails within the system or via third-party apps Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Generative AI Use AI to generate content in the form of text, images, videos, etc. Surveys & Feedback Gauge satisfaction and receive information for improvement and success Real-Time Data Receive data and information in real time Activity Tracking Track and document all activities across devices, networks, and other systems Access Controls/Permissions Define levels of authorization for access to specific files or systems Customizable Fields Customize data fields to support various needs and use cases Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Customer History Access previous interactions or concerns to maintain customer relationships Real-Time Reporting Active reporting of data and metrics Customizable Branding Add customized logos and colors to align with company branding Widgets An extended application or connector that enables users to perform additional services with their current set of tools Tagging Attach digital tags to documents and assets for identification, search, or monitoring purposes Customer Portal A website or login for customers to access information Churn Management Identify customers at risk of migration and activate strategies to retain them Feedback Management Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Event Triggered Actions Predefined actions automatically performed on the occurance of specific events Multi-Channel Communication Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Sentiment Analysis Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Multi-Language Manage and support multiple languages Customer Segmentation Process of dividing customers into groups based on common characteristics Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Live Chat Ability to chat online in real time Employee Engagement Tools to improve and measure employee satisfaction and involvement Assessment Management Creation, administration, and evaluation of assessments or tests Rewards Management Strategize and implement rewards for returning customers, employees and other members Performance Management Organize and manage the accomplishments and development of employees or performance of applications or systems For Sales Teams/Organizations Caters to sales teams Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns For Training/Education Used for training or educational purposes Learning Management Organize and track educational activities Goal Setting/Tracking Establish measurable goals and objectives and track their progress over a specific period of time Training Management Track employee/learner's progression through training programs Badge Management Create, manage, and print wearable badges Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Dashboard Creation Creation and customization of dashboards Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Mobile Access Access software remotely via mobile devices Performance Metrics A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Employee Reward Programs Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs Contest Management Organize and manage interactive contests or challenges Interactive Content Allow the audience to interact or engage with the content Personalization Adjust communications based on previous interactions or personal preferences Data Import/Export Import and export data to and from software applications Progress Tracking Reporting on how each user, task or process has advanced since its initiation Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Generative AI Use AI to generate content in the form of text, images, videos, etc. Single Sign On Allow users to access multiple services after entering their login credentials once Email Reminders Reminders sent via email API Application programming interface that allows for integration with other systems/databases Discussions/Forums Online forums/groups where users can ask questions, share ideas, best practices, etc. Ideation The creation, development, and sharing of potentially innovative new ideas Personalization Adjust communications based on previous interactions or personal preferences Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Moderation Controls/tools to moderate the session @mentions An @mention is a way to tag or notify a specific person about a message/post Member Directory Comprehensive list that contains information and details of all the members associated with a particular organization or group Mobile Access Access software remotely via mobile devices Filtering Find & retrieve relevant data or documents Data Import/Export Import and export data to and from software applications Commenting/Notes Leave comments and notes on documents for others to view Document Storage Store and organize documents in a centralized system Customizable Branding Add customized logos and colors to align with company branding AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components SSL Security Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Mobile Access Access software remotely via mobile devices Employee Database Electronic storage of staff/employee contact information and job status in a centralized repository Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Single Sign On Allow users to access multiple services after entering their login credentials once AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Show More ## Top-Rated Alternatives [ ![Mighty Networks](https://images.g2crowd.com/uploads/product/hd_favicon/56eb3d0d1f29a945cd80c4a0394bab76/mighty-networks.svg 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