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Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

16 months

Incognia Media

Incognia Demo - Incognia Solution
Incognia detects anomalies in location behavior that often indicate attempts of identity fraud, new account fraud and account takeover. The spoof-proof technology ensures that the location data assessed is accurate. The location data collected is compared to a provided address or the historical l...
Incognia Demo - Incognia ID
Incognia ID combines best-in-class device fingerprinting and location intelligence to create a persistent identity tied to real-world user behavior, not just devices. Even after device resets or swaps, the Incognia ID stays linked to the individual.
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Incognia Reviews (35)

Reviews

Incognia Reviews (35)

4.9
36 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the exceptional customer support and ease of integration provided by Incognia, highlighting the proactive assistance and quick responses from the team. Many appreciate how the product enhances fraud prevention while maintaining a smooth user experience. A common limitation noted is the dashboard interface's intuitiveness, which some users feel could be improved.

Pros & Cons

Generated from real user reviews
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Leticia N.
LN
"Reliable Partnership with Exceptional Support"
What do you like best about Incognia?

Incognia's technology is cutting-edge, and I really like the service from the CS team, as well as the rest of the squad that assists us. They are always willing to help with our problems swiftly and urgently, developing specific solutions for our scenario. I also greatly appreciate the partnership relationship that Incognia creates and fosters with clients. Review collected by and hosted on G2.com.

What do you dislike about Incognia?

Even with good advances in Incognia's dashboard, I believe we still have room for improvement, which can be done there. I also want to follow the evolution of the graph tool, I believe we have opportunities in this regard. Review collected by and hosted on G2.com.

Renan A.
RA
Fraud Prevention Coordinator
Enterprise (> 1000 emp.)
"Fast, Insightful Support and a High-Quality Dashboard for Spotting Suspicious Patterns"
What do you like best about Incognia?

I like the speed of their support whenever we require assistance. The team is continuously willing to analyze specific behaviors and suggest new rules based on their findings. Also, the dashboard provides quality data, and they are very helpful in identifying suspicious patterns. Review collected by and hosted on G2.com.

What do you dislike about Incognia?

I have no negative points to mention at this time. Review collected by and hosted on G2.com.

Alex M.
AM
Fraud Prevention Especialist
Enterprise (> 1000 emp.)
"Efficient Service and Outstanding Management Dashboard"
What do you like best about Incognia?

I appreciate the super efficient service with total mobilization to meet our needs at iFood.

The possibility of flexibility in safety rules, the management numbers on the dashboard to understand how we are doing.

The concern with presenting the numbers and performance through weekly schedules. Review collected by and hosted on G2.com.

What do you dislike about Incognia?

I have no negative points to mention, as Incognia meets all my needs. Review collected by and hosted on G2.com.

Paulo G.
PG
"Superior Performance with Quick Service"
What do you like best about Incognia?

I like the personalized and fast service from Incognia. Additionally, the integration documentation is very good, which makes the process easier, even though it took us some time due to other priorities. Incognia replaced our previous internal product and I consider it much better. I use it in my fraud prevention work, where Incognia detects devices and can set up rules for clients who use our services. Review collected by and hosted on G2.com.

What do you dislike about Incognia?

Nothing. Review collected by and hosted on G2.com.

CC
Product Manager
Enterprise (> 1000 emp.)
"Incognia helped improved our account opening process and became a true business partner"
What do you like best about Incognia?

What I like most about partnering with Incognia is the ability to achieve excellent results and foster

an unbeatable collaborative relationship between the teams. With top-rated support and service,

Incognia delivers exceptional quality and expertise to our partnership. Review collected by and hosted on G2.com.

What do you dislike about Incognia?

"I have nothing to add to that question. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Small-Business (50 or fewer emp.)
"An Exceptional Experience Without Negative Points"
What do you like best about Incognia?

Business model, structure, customer support, monthly reports, pursuit of continuous improvement, communication, among others. Review collected by and hosted on G2.com.

What do you dislike about Incognia?

At the moment, there are no negative points to mention. Review collected by and hosted on G2.com.

WENDEL M.
WM
Consultor de Prevenção a Fraudes.
Enterprise (> 1000 emp.)
"Agile Service and Exceptional Continuous Support"
What do you like best about Incognia?

Service, agility, and continuous support. Review collected by and hosted on G2.com.

What do you dislike about Incognia?

I have no questions. The tool could capture data for cross-referencing. Review collected by and hosted on G2.com.

Evandro S.
ES
Engineering Manager I
Enterprise (> 1000 emp.)
"Incognia greately improved our app onboarding process and fraud analysis"
What do you like best about Incognia?

My team and I started using the Incognia solution to improve our onboarding process and the creation of new accounts here at iFood. The support team always responds in a timely fashion and provides us with weekly reports containing valuable information on data collected and insights. I can easily say that Incognia is our top provider, not only in security and fraud prevention. We use their platform almost every day to check customer information, and I can say it’s easy to use, with new features constantly being added. Since implementing Incognia, we have reduced account takeovers and fraud by a lot. Recently, we had a money laundering attempt by fraudsters, and Incognia helped us greatly in containing the overall impact of the fraud, saving us something close to 90% loss on these accounts. Overall, Incognia has helped us provide a more secure onboarding process and we highly recommend their solution to any company looking to enhance their security and efficiency. Review collected by and hosted on G2.com.

What do you dislike about Incognia?

I don't have any downsides that I can think of. Review collected by and hosted on G2.com.

BA
Chief Compliance Officer
Small-Business (50 or fewer emp.)
"Incognia brings more securith without additional friction to Webull Brazil"
What do you like best about Incognia?

We recently had the opportunity to implement Incognia’s device and address validation tool on our platform, and we are extremely pleased with the results. Not only did the solution provide an additional layer of security, but it also significantly improved the user experience. Incognia has cutting-edge technology and very competent professionals. Integration was quick and the interface is intuitive and easy to use, allowing our team to integrate the tool quickly and easily.

The interface is intuitive and easy to use, allowing our team to integrate the tool quickly and easily. The accuracy of device validation is impressive, reducing fraud rates and increasing the trust of our users. In addition, the ability to validate addresses efficiently contributed to a more streamlined and secure onboarding process.

Another positive point is Incognia’s customer support. The team is always quick to respond and offers valuable assistance whenever needed.

We highly recommend Incognia’s tool to any company looking to strengthen its security and optimize the user experience! Review collected by and hosted on G2.com.

What do you dislike about Incognia?

There is nothing to declare. Webull hasn't had any dislike for Incogia until now. Review collected by and hosted on G2.com.

FD
Staff Data Engineer
Enterprise (> 1000 emp.)
"Best customer service you'll find"
What do you like best about Incognia?

I highly recommend Incognia for geolocation antifraud solutions. This tool integrates an SDK into your app to track user location patterns, identifying any deviations from their usual habits. Since implementing Incognia in all our pipelines, we’ve experienced a significant reduction in fraud.

Their customer service is outstanding, and the solution is consistently reliable and always available. Additionally, their website is very comprehensive and provides all the necessary resources and documentation.

What truly stands out about Incognia is their transparency in relationships. They strive to find the optimal point that benefits both the customer and themselves, ensuring a balanced and fair collaboration. This commitment to mutual success has made our partnership with them exceptionally rewarding.

Overall, Incognia has been a crucial asset to our fraud prevention strategy. Review collected by and hosted on G2.com.

What do you dislike about Incognia?

I did'nt had any bad situation with them. I think they could develop more solutions Review collected by and hosted on G2.com.

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Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

16 months

Incognia Features
Data Visualization
Predictive Analysis
Distance Analysis
Data Stream
Payment Verification
Bot Mitigation
Real-Time Monitoring
ID Analytics
Intelligence Reporting
Incident Reports
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Incognia