IDrive Online and SaaS Backup, Object Storage e2 Reviews & Product Details

IDrive was an obvious choice for me as an avid Apple user. I can easily store both internal and external volumes and access everything online whenever I need to. The “companion app” you download is intuitive, and it’s easy to set up and use, even for people who are less tech-savvy. I also love being able to automate and send frequent backup schedules, which makes the whole process feel effortless. I use this product every day to back up multiple types of files. The cherry on top is the student discount they offer, which was another main reason I decided to go with iDrive instead of other competitors. Review collected by and hosted on G2.com.

So far, I haven’t had any negative experiences with this product. I’ve been using it consistently for a little over a week, and I’ve been satisfied with it overall. Review collected by and hosted on G2.com.

I’ve been using IDrive Online and SaaS Backup with Object Storage e2 daily for multiple hard drive backups, and it has been a fantastic experience. The platform is extremely easy to implement and install, with smooth integration into my computer’s system. I really appreciate how intuitive the interface is — everything just works seamlessly.

What truly stands out is their customer support. Anytime I’ve had a question, the support team has been responsive, professional, and incredibly helpful. It’s clear they care about their users and prioritize a positive experience.

Overall, IDrive has made managing backups effortless and reliable. I highly recommend it to anyone looking for secure, straightforward, and dependable online backup and object storage solutions. Review collected by and hosted on G2.com.

My experience with IDrive Online and SaaS Backup, Object Storage e2 has been disappointing overall. While the setup promises to be simple, I found the installation and initial configuration more complicated than expected. The interface isn’t as intuitive as I hoped, and it sometimes feels sluggish when managing large backups.

I also ran into reliability issues — backups occasionally failed or took much longer than they should. The integration with my system didn’t always sync properly, requiring manual intervention that defeats the purpose of automation.

Customer support was responsive but didn’t always provide clear or timely solutions, which made the troubleshooting process frustrating.

For a service that emphasizes ease of use and performance, IDrive didn’t deliver the level of stability or consistency I needed for daily backups. Review collected by and hosted on G2.com.

The software stands out for its ease of use. The interface is intuitive, making it accessible even for users without technical expertise. One particularly convenient feature is the ability to leave the application running overnight, allowing it to automatically back up the required files without any manual intervention. This hands-off approach saves time and ensures peace of mind, knowing that important data is securely backed up while you’re away. Review collected by and hosted on G2.com.

One drawback is that it is not always clear which files are being backed up during each run. While the software indicates that a backup is in progress, there is no transparent way to see where it previously stopped or how it resumes, which can be confusing. Additionally, the video preview feature tends to freeze on several occasions. Review collected by and hosted on G2.com.

I had to format my PC and didn't want to loose my files. I found IDrive and decided to try. Price was fair and it's app let me easily choose files I want to save in backup (really good UI!). I clicked "Start" and it just made backup. After formatting my PC I downloaded iDrive again and easily recovered all files with choosing old PC and clicking restore button. 5TB space is awesome amount for this price, tool is easy-to-use and works excellent. I didn't even have to bother customer support even once. Review collected by and hosted on G2.com.

When I got disconnected (Internet provider failed for few minutes) tool started to checking files and had to send around 30GB again which made the process take longer. Review collected by and hosted on G2.com.

It's simple to use, it's predictable and works as it should. It works very much like a traditional backup product with backup schedules, etc.

The price is competitive although I would like an unlimited backup option (may competitors have this)

I had some initial support queries and they answered promptly and accurately. Review collected by and hosted on G2.com.

I would like it to be faster (it's not utlizing my full upload speed - only around 50%) even though it is set to unlimited throughput.

The interface is a little dated but works well.

Progress / status is functional but a little brief Review collected by and hosted on G2.com.

This is a great backup solution for my personal files. It uses deduplication and can transfer only the parts of a file that have changed. I especially like the new iDrive Mini plan (500 GB), which is enough for my data and affordable for me. If you need more storage, there are larger plans available. Review collected by and hosted on G2.com.

The configuration of what to back up and the scheduler could be improved. This is especially true if you want to change the defaults. Review collected by and hosted on G2.com.

Having used other backup services, I was pleasantly surprised by the flexibility and reliability of IDrive. I work as a freelance 3D animator, and this software gives me freedom and peace of mind, knowing that every saved file and version is safe on IDrive’s servers. Both upload and download speeds are excellent. I’ve been using it for years and have no plans to switch. An excellent choice that I don’t regret. Review collected by and hosted on G2.com.

For my type of work, I have no complaints. Their software had a somewhat outdated UI, but it's been fixed. That's one aspect that could be cleaner and simpler. But for me, it's not a problem at all. Review collected by and hosted on G2.com.

IDrive offers strong value for money with broad coverage across devices and platforms. The ability to back up multiple endpoints under a single account is genuinely useful, especially compared to competitors that charge per device. Backups are reliable, encryption is handled properly, and once configured, the system runs quietly in the background without intervention. The pricing is competitive and predictable, which matters for long-term use. Review collected by and hosted on G2.com.

The user interface feels dated and can be unintuitive at first. Initial setup requires more manual configuration than expected, and some advanced settings are not clearly explained. Restore workflows could be faster and more streamlined, particularly for large data sets. Support documentation exists but is not always easy to navigate. Review collected by and hosted on G2.com.

I absolutely appreciate the ease of use with IDrive Online and SaaS Backup, Object Storage e2. The setup process is extremely easy, which makes it very convenient to use right from the start. I love the 'set it and forget it' nature of the product, as it allows me to set up my backups once and not worry about them again, giving me peace of mind that my data is safe. This was particularly valuable when my computer's hard drive unexpectedly failed, and I was able to recover all my files due to the backup created with IDrive Online and SaaS Backup, Object Storage e2. The reliability and simplicity of this service are outstanding, ensuring that in times of need, I have everything I require without any additional stress. Review collected by and hosted on G2.com.

I find it problematic that using IDrive Online and SaaS Backup, Object Storage e2 can slow down my computer. Review collected by and hosted on G2.com.

It is simple to use and easy to install. Once set up, it runs automatically and keeps backing up my system. There is a log review that allows me to see if each backup completed successfully and a detailed log view that shows me what was successfully backed up and what if any failures occurred.

Performing a RESTORE is very easy also, I am able to navigate to the files or directory path I want restored and have the option to restore to original file locations or to an alternate location, even to an alternate device. I can access the backups from my phone using the iDrive APP as well. The product is very easy to use.

The software is set up to perform automatic updates. I do not have to manage it at all. I just use my system as usual, and backups of MY files and content happen without any intervention on my part. Additionally, I am able to use the application (on my computer) to manually initiate a backup should I want to do that. I have used that feature periodically when I transfer large volume of files onto my system to ensure that the backup takes place rather than waiting.

The product seems to run without any issue. I have not had any trouble with the product and I have verified that the backups are happening and have restored files. I am very happy with the product. Review collected by and hosted on G2.com.

I have not figured out how to use the "versioning" - to retrieve a specific version of a file. In the setup it appears that the service will keep a history of changes of some number of iterations of modifications to a file as backups occur. I do not know how to access prior versions of a file. Review collected by and hosted on G2.com.