iCapture Reviews & Product Details

I like the fact that I can read what I need to enter in our database, whereas before using ICapture we needed to use material written by students. Very hard to decipher. Review collected by and hosted on G2.com.

There is really nothing to dislike. It is easy to use. The only thing I would change is being able to delete materials already assessed. Review collected by and hosted on G2.com.

Our team uses iCapture mostly for lead capture at events. iCapture gets the job done. What separates them is their grade-A support team. They will chat with you and/or get on the phone with you at any time of day to resolve your issues. Review collected by and hosted on G2.com.

In order to edit a capture template, you need to go through their support team. This is time consuming and could likely be done with an admin type user. Review collected by and hosted on G2.com.

The flexibility of the platform. This allows us to alter questionnaires for multiple shows to ensure we are asking the relevant questions. The team at iCapture is always quick to respond with any support I may need. Review collected by and hosted on G2.com.

The creation process is not the most user friendly. This could use a little more work to make it easier for clients to manage the platforms themselves. Review collected by and hosted on G2.com.

I like that the tool is intuitive and easy to use. Review collected by and hosted on G2.com.

I have no dislikes so far. I am still learning to use the tool. Review collected by and hosted on G2.com.

Lead details that are provided, business card scanning, metrics to show us the busiest times at events so that we can staff accordingly. in the future. I love being able to tell who is really performing at events, who is lagging behind, and who isn't even using the app at all. Review collected by and hosted on G2.com.

Business card transactions can be inaccurate at times, which has caused incorrect email addresses or phone numbers in a few cases. Review collected by and hosted on G2.com.

It's easy to set up specific events in iCapture and the sales team finds it easy to use. Review collected by and hosted on G2.com.

We haven't found anything to dislike yet. Review collected by and hosted on G2.com.

iCapture allows us to focus on the follow-up and timeliness of the follow-up from the many conferences we attend. We can use icapture for small 50 person shows and complex shows with badge scanning capabilities and multiple questions and data capture for our salesforce database. Review collected by and hosted on G2.com.

The downside is the additional cost we need to incur to purchase a dev kit for large conference badge scanning. Review collected by and hosted on G2.com.

It is so easy to use. It keeps on getting even better. They have a good customer service. Review collected by and hosted on G2.com.

Haven't faced any major problems till now. Review collected by and hosted on G2.com.

I like that their team is always available to help. Because trade shows are all different sometimes it can be difficult to set up the scanner and their team is ALWAYS there to help! Review collected by and hosted on G2.com.

There's really nothing that I have come across that I don't like. Review collected by and hosted on G2.com.

The team at iCapture makes this tool work. Our support during the on boarding process was great and the real time support during shows was second to none. Review collected by and hosted on G2.com.

nothing, very happy with the solution at this point. Some minor creature comfort items but that feedback has been provided and has been acknowledged or already implemented by the iCapture team. Review collected by and hosted on G2.com.