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iWave Reviews & Product Details

Pricing

Pricing provided by iWave.

Starter - $

Starting at $4,150.00
1 User Per Year

iWave Media

iWave Demo - iWave main dashboard
Here's a glimpse of the central iWave dashboard, with Smart Search at the ready.
iWave Demo - iWave Live Profiles
Activate Live Profiles to monitor records in real-time.
iWave Demo - iWave's Charitable Donations Search
Use the largest and most up-to-date charitable donations database in the world.
iWave Demo - Screening in iWave
Check the status of screening projects quickly and easily.
iWave Demo - Kindsight Scores in iWave
See Kindsight scores, as well as propensity, affinity and capacity, all in one place.
iWave Demo - iWave appends
Appends works with iWave’s trusted data sources to fill in the gaps in your existing records, giving you a complete view of your donors in a single step.
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iWave Reviews (442)

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Reviews

iWave Reviews (442)

View 1 Video Reviews
4.6
442 reviews

Pros & Cons

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Lia F.
LF
Prospect Development & Research Manager
Small-Business (50 or fewer emp.)
"Exceptional Team and Product That Continues To Grow"
What do you like best about iWave?

I think the Kindsight/iWave team is the absolute best. Their product is amazing but every interaction I've had with the team has always been very professional, helpful and kind. Review collected by and hosted on G2.com.

What do you dislike about iWave?

There are a few features I wish were in certain areas of the program. Like the new custom fields in the screening section, I wish I could see those in the profile section. I wish I could better edit the PDF version of iWave profiles to include certain aspects and not others - there are often so many blank or almost blank pages of the PDF that I know my team will stop scrolling there. Review collected by and hosted on G2.com.

Response from Bre Alexander of iWave

Hi Lia,

Thanks so much for your positive words. So pleased that the team has been professional, helpful, and kind throughout your iWave journey! Thank you for your feedback regarding custom fields in screening, we have passed along that feedback to our product team for future consideration.

Thanks so much for being part of our community.

Warmly,

The Kindsight Team

Kimberley H.
KH
Director, Prospect Development
Enterprise (> 1000 emp.)
"Fantastic Resource for Financial and Philanthropy Insights"
What do you like best about iWave?

iWave is a fantastic resource for financial, board, external philanthropy and political giving which helps me identify traits in constituents I am reviewing. Review collected by and hosted on G2.com.

What do you dislike about iWave?

When I try to put in the city "Studio City" iWave does not recognize that city, however when I get US Real Estate, it will show me homes in Studio City. I also wish I could use county as a filter instead of just city and state. Review collected by and hosted on G2.com.

Response from Bre Alexander of iWave

Hi Kimberley,

Thanks so much for sharing your experiences. Happy to hear that iWave is helping you uncover traits, real estate, and more! Thank you for your feedback regarding city and country fields, we have passed this along to our product team.

Thanks for being a part of our community!

Warmly,

The Kindsight Team

JH
Principal and Founder
Small-Business (50 or fewer emp.)
"Critical Enrichment Platform"
What do you like best about iWave?

So easy to derive value in determining capacity, propensity and affinity of an organization's philanthropic database. As compared to competitors, the submission to file enrichment output time is substantially less. Finally, it's a great, professional account team we get to work with at iWave. Review collected by and hosted on G2.com.

What do you dislike about iWave?

None that I can think of. Pleasure working with iWave. Review collected by and hosted on G2.com.

Response from Bre Alexander of iWave

Hi Jeffrey!

Thanks so much for your kind words, we're thrilled that your experience with iWave has been positive, especially in regards to determining capacity, propensity and affinity. We're also pleased to hear your account team is great to work with!

We appreciate your support and contributions to our community!

Thanks again,

The Kindsight Team

Lori O.
LO
Development Manager
Small-Business (50 or fewer emp.)
"iWave Makes Prospecting Donors Simple!"
What do you like best about iWave?

iWave is the most user friendly platform compared to others I have used. Additionally, iWave's customer support is amazing! Review collected by and hosted on G2.com.

What do you dislike about iWave?

Sometimes processing donor screens can take some time to process. Review collected by and hosted on G2.com.

Response from Bre Alexander of iWave

Thanks so much for your review!

We're so glad to hear that you find our platform user-friendly and that you have had a positive experience with our customer support team (they really are the best).

We get that processing donor screens can take some time, but we are constantly working to improve our efficiency, thank you for this feedback.

If you ever have additional feedback, please do reach out!

Thanks again!

JF
Research Analyst
Enterprise (> 1000 emp.)
"I am an every day iWave user, and if I could only use 1 resource, it would be iWave!"
What do you like best about iWave?

Quickly finding and compiling the information I need has never been easier. The interface makes it the best tool for comparing information and for maximizing my knowledge on a prospect to make an accurate estimated giving capacity estimation for my organization. Review collected by and hosted on G2.com.

What do you dislike about iWave?

I think the search function could be better, like for example if I type "Jonathan" sometimes not all variations of the name are included in redults. Also, I wish there was a better way to confirm identities and differentiate between people with the same name. Review collected by and hosted on G2.com.

Nicole B.
NB
Prospect Researcher
Mid-Market (51-1000 emp.)
"I have been very satisfied with IWave over the last 1 1/2 years. It is very easy to use ."
What do you like best about iWave?

It is very easy to move around the platform. I love the different sources offered . I am able to send my batch of Freshmen parents each year with ease. Review collected by and hosted on G2.com.

What do you dislike about iWave?

I wish it offered a service for searching for articles, current and past. This would help with many alerts I have set up in other places and would make it easier for me to have all my research needs met in one place. Review collected by and hosted on G2.com.

Erin B.
EB
Assistant Director, Development for Research
Small-Business (50 or fewer emp.)
"Great starting block for prospect research"
What do you like best about iWave?

iWave is very intuitative and easy to use. Training new users is simple and the videos and trainings provided by iWave are helpful. The data about board members and donations is the best we have found. The screening is straight forward and able to be uploaded. My customer service representative provides excellent support and is quick to respond to any requests. It is a tool we use daily in our office. Review collected by and hosted on G2.com.

What do you dislike about iWave?

Like other providers, data does need to be vettted at times and is not all inclusive of a profile. Review collected by and hosted on G2.com.

Response from Bre Alexander of iWave

Hi Erin, thanks for your review and feedback! We understand that vetting data can sometimes be a challenge, but we are constantly working to improve our database and provide the most accurate and up-to-date information possible, stay tuned for updates! We're pleased to hear that iWave has become a daily tool in your office and that it is helping you gain a better understanding of potential prospects. Please feel free to reach out if you have additional feedback for us!

Molly F.
MF
Sr. Manager, Prospect Research and Portfolio Management
Mid-Market (51-1000 emp.)
"The best all-around prospect research tool on the market"
What do you like best about iWave?

The many modules make iWave the no-brainer for one-stop research and is the best choice for a small shop that can only afford one tool. The screening is just as good as other tools and it's the only tool attempting to screen foundations/companies. I've never had a technical issue with iWave and they communicate when they're down for scheduled maintenance well in advance. I trust the data provided by iWave more than some of the other tools and use it nearly every day. It's quite easy to use and to teach others to use. We do not integrate it with our CRM, but I'm excited to do so when we switch CRMs in the future. Review collected by and hosted on G2.com.

What do you dislike about iWave?

I have not had great experience with customer service. The sales reps are pushy and do not do a great job of communicating desired improvements back to the company. Billing is often a trial, since our organization does not allow for auto-renewal. I've never had a technical issue, so I can't speak to their technicians. Review collected by and hosted on G2.com.

Response from Bre Alexander of iWave

Thank you for your review, Molly.

We're so glad to hear iWave has been a reliable resource for your organization.

I'm sorry to see your note about your experience with one of our reps, we sincerely apologize that you had a less than stellar experience in that regard. We'll be sure to look into this further and provide additional training.

Regarding providing feedback/desired improvements, please feel free to email feedback@iwave.com directly to have your feedback captured and sent to our product team.

Thank you again, we appreciate your time in providing this great feedback!

Suzy T.
ST
Prospect Research Analyst
Enterprise (> 1000 emp.)
"iWave is an excellent wealth screening tool"
What do you like best about iWave?

iWave is an intuitive tool that I use daily to enhance my donor wealth research. It is especially helpful for finding charitable giving information, identifying real estate ownership, and getting an overview of a donor. Review collected by and hosted on G2.com.

What do you dislike about iWave?

One challenge I find when using iWave compared to other tools is the difficulty in matching the results to my intended donor. When looking up someone with a common name, there can be thousands of results, and it takes time to weed through each one to determine which rows of data are related to my prospect and which are not. Some other tools I have used for donor research allow you to filter with a bit more ease (such as by linking the person's name to their known address) or provide a confidence level for each result so you can more quickly sort and filter results. Review collected by and hosted on G2.com.

Response from Bre Alexander of iWave

Hi Suzy,

Thanks so much for your review. We're glad to hear that you find iWave to be an excellent wealth screening solution for your organization.

We appreciate your feedback regarding common names and lookups. I have an article that may be of help in this avenue, when using Smart Search, iWave does have a confidence of match setting you can use: https://support.iwave.com/s/article/Confidence-of-Match. Please reach out to our support team to learn more (support@iwave.com)

We appreciate your feedback and welcome additional notes in future. Thanks again, Suzy!

Alyssa M.
AM
Prospect Research Analyst
Enterprise (> 1000 emp.)
"One Stop Shop! If I had only one source I could pick iWave would be it!"
What do you like best about iWave?

I love that if I only had iWave I could still do my work seamlessly. It has all the basics needed like charitable AND political philanthropy, job history and employer descriptions, revenue and other company details, real estate that can be searched by address or name, and info for other countries so I can find something about international prospects. And the design is really smooth and easy to use and follow. The information is very clear. This really is my favorite source. Review collected by and hosted on G2.com.

What do you dislike about iWave?

Nothing really. The only other thing I think would be neat is if they could tell you about properties that used to be in the person's name but they since sold it. But I just search old addresses and look in iWave's transaction section and find it with ease. Review collected by and hosted on G2.com.

Response from Bre Alexander of iWave

Thank you so much for your review! We are so happy to hear that you consider iWave your "one stop shop." We are constantly striving to provide the most comprehensive information to our clients, so we appreciate your feedback about potentially adding information on past property ownership.

To capture this information in the future, might we suggest setting up smart alerts: https://support.iwave.com/s/article/Smart-Alerts -- please reach out to your CSM or our support team (support@iwave.com) if you'd like to learn more about this feature.

Please do let us know at any time if you have additional feedback, thanks again!

Pricing Options

Pricing provided by iWave.

Starter - $

Starting at $4,150.00
1 User Per Year

Professional - $$

Starting at $5,350.00
3 Users Per Year

Premium - $$$

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2 Users Per Year
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