--- title: Hyland Alfresco Reviews meta_title: 'Hyland Alfresco Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 55 reviews by the users' company size, role or industry to find out how Hyland Alfresco works for a business like yours. aggregate_rating: rating_value: 3.8 review_count: 55 scale: '5' date_modified: '2026-11-08' parent_category: name: Content Management url: https://www.g2.com/categories/content-management ---

Hyland Alfresco Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

7 months

Hyland Alfresco Reviews (55)

Reviews

Hyland Alfresco Reviews (55)

3.8
55 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Review of Alfresco ECM Content Services"
4.5/5
What do you like best about Hyland Alfresco?

Alfresco ECM Content Services has been a very popular Enterprise Content Management (ECM) tool having both Open source and Enterprise versions. The open source version popularly called as Alfresco Community version has been there for more than 10 years and has a huge active community which answers the questions, contributes to the Alfresco ECM plugin repository and share their blogs with details on enhancements and customizations. Alfresco Content Services normally referred to the Enterprise version with Alfresco support has been there since quiet sometime and been popular as well. Alfresco Content Services has wide variety of customers across the industry. Alfresco Content services is a very good ECM tool that includes Document management and Web content managment features. Its a very scalable product that is been tested and recommended by a large community. Alfresco is also slowly releasing the PAAS version with the latest versions. Review collected by and hosted on G2.com.

What do you dislike about Hyland Alfresco?

Alfresco is a very popular product and has very few demerits. One important demerit of Alfresco Content Services is the initial learning curve; the user needs to undergo initial training to start using Alfresco Content Services, and it might be a little difficult to get started without any training unless the user is tech-savvy. Another demerit of Alfresco Content Services has been its Alfresco Share User Interface, though Alfresco has introduced Alfresco Digital Workspace based on Angular UI, but that needs additional learning and training to support. Unlike many other ECM tools, Alfresco support needs additional expertise and experience. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Alfresco review"
4.5/5
What do you like best about Hyland Alfresco?

Great Java based process management services, allows for visual workflows design for all kinds of setups with easy to use, drag and drop based functionality and online backup Review collected by and hosted on G2.com.

What do you dislike about Hyland Alfresco?

UI needs significant improvement, a lot of the features are not intuitive, nor is the self service portal very exhaustive and well articulated. Users might feel confused regarding some features Review collected by and hosted on G2.com.

Verified User in Glass, Ceramics & Concrete
UG
Verified User in Glass, Ceramics & Concrete
Mid-Market (51-1000 emp.)
"Alfresco Review"
4.5/5
What do you like best about Hyland Alfresco?

Workflow being followed for any approval process in organization. Review collected by and hosted on G2.com.

What do you dislike about Hyland Alfresco?

Maintaining history and fetching history tasks with respect to performance. Review collected by and hosted on G2.com.

Mayank B.
MB
Mayank B.
Associate Manager (ECM)
Mid-Market (51-1000 emp.)
"An open source ECM with lots of features."
4/5
What do you like best about Hyland Alfresco?

Alfresco is one of the few OpenSource ECMs available out in the market. The community edition is free with basic features but for enterprise level usage license cost is involved. Alfresco is robust, scalable, with a lot of scope for integration and custom development as per the business need. UI is clean and users are easy to train also, additional UI enabler tools can be integrated with Alfresco to enhance the UI capabilities. Being web based, it's easy to access the ECM from anywhere, any browser. Review collected by and hosted on G2.com.

What do you dislike about Hyland Alfresco?

Though Alfresco is OpenSource, the extended enterprise level features are licensed at a cost. UI is clean, but requires users to scroll up and down through the entire webpage to get information about the documents - there is a lot of scope for addition of UI features. Document import is a little slow. The organisation will strictly need a skilled resource to help maintain the software. Performance is also slower as compared to other ECMs. Review collected by and hosted on G2.com.

Ricardo M.
RM
Ricardo M.
IPMC Anlyst
Enterprise (> 1000 emp.)
Originally submitted 10/18/2021
"Great navigation, difficult log in."
3.5/5
What do you like best about Hyland Alfresco?

The way that you manage multiple paths to store images. I like the scalability itself. Review collected by and hosted on G2.com.

What do you dislike about Hyland Alfresco?

In the log-in process, many times, I have been finding logging issues. Review collected by and hosted on G2.com.

SA
Senthilraja A.
NETWORK ADMIN
"It is very good for medium business"
5/5
What do you like best about Hyland Alfresco?

It very useful for document sharing, management Review collected by and hosted on G2.com.

What do you dislike about Hyland Alfresco?

Frequently hanging, Some time slow, restarted every day Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Alfresco - Document Solutions"
2.5/5
What do you like best about Hyland Alfresco?

This software is a solution to going paperless (if you have not already). It allows multiple users to access documents, and folders to be created to easily organize documents according to your needs. You can also send hyperlinks to others that will take them straight to the document in question. Review collected by and hosted on G2.com.

What do you dislike about Hyland Alfresco?

It's slow to load documents, and requires files to be renamed if you wish to search by file name. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Excellent document repository solution, but a heavy lift"
4.5/5
What do you like best about Hyland Alfresco?

It's very extensible and capable, but it's a mighty ship. It requires a knowledgeable team to maintain and build upon. It's very powerful and robust, especially it's permission schemes and flexibility. Review collected by and hosted on G2.com.

What do you dislike about Hyland Alfresco?

Our version is not mobile friendly, and it would be good if it had the ability to embed some content on a website. In a time when many apps are turning to a simpler, self-serve model for IT, Alfresco still has UX quirks that require training and maintenance to wrangle. For instance, it's possible to replace a PDF with a PowerPoint and effectively break the link to the document, without warning the used they are replacing one file type with another. Review collected by and hosted on G2.com.

Ronald M.
RM
Ronald M.
Desarrollador de software
Mid-Market (51-1000 emp.)
Originally submitted 4/26/2018
"It is a digital business platform with a flexible implementation."
4/5
What do you like best about Hyland Alfresco?

it can include angular material design in the framework of application development which provides a great look and feel in the application, this allows to design user interfaces and an excellent and modern UI / UX for users, Overall the product is good, once you get some expertise around it. It isn't as mature as other products in its category, but does the basic things well and allows for expanded capabilities with some build. Review collected by and hosted on G2.com.

What do you dislike about Hyland Alfresco?

To implement correctly, it is necessary to choose the right provider who is an alfresco expert. It also requires a lot of hardware resources, which requires a large capacity server. Review collected by and hosted on G2.com.

Arcko D.
AD
Arcko D.
Founder & General Manager
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Alfresco processes services is the best Process management for development"
5/5
What do you like best about Hyland Alfresco?

Java based and full featured, a great process management services ever been used for a long time. Review collected by and hosted on G2.com.

What do you dislike about Hyland Alfresco?

Community support needs to be more active. Review collected by and hosted on G2.com.

Questions about Hyland Alfresco? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity about 4 years ago

What are the features of a good document management system?

0 Upvotes
1
Join the conversation
GU
Guest User
•
Last activity almost 4 years ago

What is Alfresco Enterprise?

0 Upvotes
1
Join the conversation

Pricing Insights

Averages based on real user reviews.

Time to Implement

7 months

Perceived Cost

$$$$$
Hyland Alfresco Features
File Type Support
Metadata
Versioning
Process Automation
Conditions
Activities
Performance and Reliability
Reporting and Auditing
APIs