--- title: Hyland Alfresco Reviews meta\_title: 'Hyland Alfresco Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 55 reviews by the users' company size, role or industry to find out how Hyland Alfresco works for a business like yours. aggregate\_rating: rating\_value: 3.8 review\_count: 55 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management --- # Hyland Alfresco Reviews & Product Details Visit Website Hyland’s Alfresco Digital Business Platform offers open, secure, comprehensive content services with content at its core to let you unlock the value from your most important business information. Alfresco gives users access to their content wherever and however they work with open, flexible and highly scalable content services. Easily integrate and connect with business-critical applications and processes. Find, view, collaborate on, govern and securely share digital content. Get relevant information to the right person at the right time. * * * Product Website Hyland Alfresco Seller [Hyland](https://www.g2.com/sellers/hyland-a47a4cc4-7960-4080-8278-3ba399e3d4cd) Discussions [Hyland Alfresco Community](https://www.g2.com/products/hyland-alfresco/discuss) Languages Supported German, English, French, Italian, Japanese, Dutch, Norwegian, Portuguese, Russian, Spanish, Chinese (Simplified) Solution Type All-in-One Overview by Stephanie Habenicht Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 7 months [ View More Pricing Information ](https://www.g2.com/products/hyland-alfresco/pricing) ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 1/30/2022 "Review of Alfresco ECM Content Services" 4.5/5 What do you like best about Hyland Alfresco? Alfresco ECM Content Services has been a very popular Enterprise Content Management (ECM) tool having both Open source and Enterprise versions. The open source version popularly called as Alfresco Community version has been there for more than 10 years and has a huge active community which answers the questions, contributes to the Alfresco ECM plugin repository and share their blogs with details on enhancements and customizations. Alfresco Content Services normally referred to the Enterprise version with Alfresco support has been there since quiet sometime and been popular as well. Alfresco Content Services has wide variety of customers across the industry. Alfresco Content services is a very good ECM tool that includes Document management and Web content managment features. Its a very scalable product that is been tested and recommended by a large community. Alfresco is also slowly releasing the PAAS version with the latest versions. Review collected by and hosted on G2.com. What do you dislike about Hyland Alfresco? Alfresco is a very popular product and has very less demerits. One important demerit of Alfresco Content Services is initial learning curve, the user neeed to undergo initial training to start using Alfresco Content Services and it might be little difficult to get started without any training unless the user is tech savvy. Another demerit of Alfresco Content Services has been its Alfresco Share User Interface, though Alfresco has introduced Alfresco Digital workspace based on Angular UI but that needs additional learning and training to support. Unlike many other ECM tool, Alfresco support needs additional expertise and experience. Review collected by and hosted on G2.com. What problems is Hyland Alfresco solving and how is that benefiting you? Alfresco Content Services is used to solve any Document Management related pain areas for any organization. As it also has the ECM features, It is a very popular tool for all ECM implementations and Record Management implementations. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 2/14/2022 "Alfresco review" 4.5/5 What do you like best about Hyland Alfresco? Great Java based process management services, allows for visual workflows design for all kins of setups with easy to use, drag and drop based functionality and online backup Review collected by and hosted on G2.com. What do you dislike about Hyland Alfresco? UI needs significant improvement, a lot of the features are not intuitive, nor is the self service portal very exhanustive and well articlulated. Users might feel confused regarding some features Review collected by and hosted on G2.com. Recommendations to others considering Hyland Alfresco: Please consider the workflows use cases/ divisions that can leverage and create your purchase requisition accordingly. Review collected by and hosted on G2.com. What problems is Hyland Alfresco solving and how is that benefiting you? Designing and executing business process workflows related to our business across different lines and departments so that collaboration + communication overhead is reduced Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Glass, Ceramics & Concrete](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Glass, Ceramics & Concrete") UG Verified User in Glass, Ceramics & Concrete Mid-Market (51-1000 emp.) 5/11/2022 "Alfresco Review" 4.5/5 What do you like best about Hyland Alfresco? Workflow being followed for any approval process in organization. Review collected by and hosted on G2.com. What do you dislike about Hyland Alfresco? Maintaining history and fetching history tasks with respect to performance. Review collected by and hosted on G2.com. What problems is Hyland Alfresco solving and how is that benefiting you? Using this for 2 level approval process defined for certain flows and view the pending tasks owner. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Mayank B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mayank B.") MB Mayank B. Associate Manager (ECM) Mid-Market (51-1000 emp.) 6/21/2021 "An open source ECM with lots of features." 4/5 What do you like best about Hyland Alfresco? Alfresco is one of the few OpenSource ECMs available out in the market. The community edition is free with basic features but for enterprise level usage license cost is involved. Alfresco is robust, scalable, with a lot of scope for integration and custom development as per the business need. UI is clean and users are easy to train also, additional UI enabler tools can be integrated with Alfresco to enhance the UI capabilities. Being web based, it's easy to access the ECM from anywhere, any browser. Review collected by and hosted on G2.com. What do you dislike about Hyland Alfresco? Though alfresco is OpenSource, the extended enterprise level features are licensed at a cost. UI is clean, but requires users to scroll up and down through the entire webpage to get information about the documents - there is a lot of scope for addition of UI features. Document import is a little slow. The organisation will strictly need a skilled recource to help maintain the sotware. Performance is also slower as compared to other ECMs. Review collected by and hosted on G2.com. Recommendations to others considering Hyland Alfresco: If you would like to have a ECM for basic usage and light weight implementation then alfresco is a good choice. Support is excellent. Review collected by and hosted on G2.com. What problems is Hyland Alfresco solving and how is that benefiting you? Alfresco is cost effective solution to our business need of a central repository for document storage and access. It's easy to be used by the end users. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Ricardo M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ricardo M.") RM Ricardo M. IPMC Anlyst Enterprise (\> 1000 emp.) 10/18/2021 "Great navigation, difficult log in." 3.5/5 What do you like best about Hyland Alfresco? The way that you manage multiple paths to store images. I like the scalability itself. Review collected by and hosted on G2.com. What do you dislike about Hyland Alfresco? In the log-in process, many times, I have been finding logging issues. Review collected by and hosted on G2.com. What problems is Hyland Alfresco solving and how is that benefiting you? Sort images for all brands in size, country, and many other categorizations. You must use incognito mode on the browser to bypass the login problem. Review collected by and hosted on G2.com. Show More 4/19/2022 Current UserValidated ReviewerIncentivizedSource: G2 invite SA Senthilraja A. NETWORK ADMIN 7/1/2021 "It is very good for medium business" 5/5 What do you like best about Hyland Alfresco? It very useful for documnet sharing, management Review collected by and hosted on G2.com. What do you dislike about Hyland Alfresco? Frequently hanging, Some time slow , restarted every day Review collected by and hosted on G2.com. What problems is Hyland Alfresco solving and how is that benefiting you? record management , Document management, work flow Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Mid-Market (51-1000 emp.) 9/26/2019 "Alfresco - Document Solutions" 2.5/5 What do you like best about Hyland Alfresco? This software is a solution to going paperless (if you have not already). It allows multiple users to access documents, and folders to be created to easily organize documents according to your needs. You can also send hyperlinks to others that will take them straight to the document in question. Review collected by and hosted on G2.com. What do you dislike about Hyland Alfresco? It's slow to load documents, and requires files to be renamed if you wish to search by file name. Review collected by and hosted on G2.com. What problems is Hyland Alfresco solving and how is that benefiting you? Alfresco Content Services allows cross-collaboration between departments. In higher education, departments are often siloed and this software helps institutions function as more of an ecosystem rather than individualized departments. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 4/4/2019 "Excellent document repository solution, but a heavy lift" 4.5/5 What do you like best about Hyland Alfresco? It's very extensible and capable, but it's a mighty ship. It requires a knowledgeable team to maintain and build upon. It's very powerful and robust, especially it's permission schemes and flexibility. Review collected by and hosted on G2.com. What do you dislike about Hyland Alfresco? Our version is not mobile friendly, and it would be good if it had the ability to embed some content on a website. In a time when many apps are turning to a simpler, self-serve model for IT, Alfresco still has UX quirks that require training and maintenance to wrangle. For instance, it's possible to replace a PDF with a PowerPoint and effectively break the link to the document, without warning the used they are replacing one file type with another. Review collected by and hosted on G2.com. What problems is Hyland Alfresco solving and how is that benefiting you? Content repository, permissions and content delivery. It has given our users to manage more of the content on their own. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![Ronald M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ronald M.") RM Ronald M. Desarrollador de software Mid-Market (51-1000 emp.) 4/26/2018 "It is a digital business platform with a flexible implementation." 4/5 What do you like best about Hyland Alfresco? it can include angular material design in the framework of application development which provides a great look and feel in the application, this allows to design user interfaces and an excellent and modern UI / UX for users, Overall the product is good, once you get some expertise around it. It isn't as mature as other products in its category, but does the basic things well and alows for expanded capabilities with some build. Review collected by and hosted on G2.com. What do you dislike about Hyland Alfresco? To implement correctly, it is necessary to choose the right provider who is an alfresco expert. It also requires a lot of hardware resources, which requires a large capacity server. Review collected by and hosted on G2.com. Recommendations to others considering Hyland Alfresco: very important at the time of hiring this service is to review in the Alfresco White Paper here is exposed how to choose the most suitable provider for the implementation of this system. This is very important because the implementation of this system is the key to get a good performance of this service, also to be done in java also gives place to customize and develop new functions, which is very good since it can be adapt to any type of business business Review collected by and hosted on G2.com. What problems is Hyland Alfresco solving and how is that benefiting you? in the ECM solution we have been able to have excellent business management when sharing digital content, even outside the limits of the company in real time we have been able to collaborate and perform much more when preparing and sharing digital documents. Bring in Activiti/Alfresco experts to help train the workforce. Know your use cases prior to briging in a tool. If the use cases are rather simple, standard re-usable workflows are to be created. Don't create a unique case for each one. Review collected by and hosted on G2.com. Show More 1/18/2019 Validated ReviewerSource: Seller invite ![Arcko D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arcko D.") AD Arcko D. Founder & General Manager Small-Business (50 or fewer emp.) 1/17/2019 Business partner of the seller or seller's competitor, not included in G2 scores. "Alfresco processes services is the best Process management for development" 5/5 What do you like best about Hyland Alfresco? Java based and full featured, a great process management services ever been used for a long time. Review collected by and hosted on G2.com. What do you dislike about Hyland Alfresco? Community support needs to be more active. Review collected by and hosted on G2.com. Recommendations to others considering Hyland Alfresco: Learn to use it and it could help you for develop a better BPM system Review collected by and hosted on G2.com. What problems is Hyland Alfresco solving and how is that benefiting you? Our self developed products using Alfresco Process Services as Bisness process management tool. It easy to develop with and easy to deploy. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about Hyland Alfresco? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Hyland Alfresco ](https://www.g2.com/products/hyland-alfresco/discussions/new) GU Guest User • Last activity over 3 years ago What is Alfresco Enterprise? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-alfresco-enterprise) GU Guest User • Last activity almost 4 years ago What are the features of a good document management system? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/alfresco-content-services-what-are-the-features-of-a-good-document-management-system) [ View all Discussions ](https://www.g2.com/products/hyland-alfresco/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 7 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/hyland-alfresco/pricing) ##### ##### Hyland Alfresco Features File Management File Type Support Metadata Versioning Workflow Process Automation Conditions Activities Platform Performance and Reliability Reporting and Auditing APIs [ View More Features ](https://www.g2.com/products/hyland-alfresco/features) ## Top-Rated Alternatives [ ![Laserfiche](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laserfiche") Laserfiche 4.7/5(1,247) ](https://www.g2.com/products/laserfiche/reviews) [ ![Teamcenter](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Teamcenter") Teamcenter 4.3/5(1,487) ](https://www.g2.com/products/teamcenter/reviews) [ ![Revver](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Revver") Revver 4.4/5(475) ](https://www.g2.com/products/revver/reviews) [ View All Alternatives ](https://www.g2.com/products/hyland-alfresco/competitors/alternatives) ##### Categories on G2 [Document Management](https://www.g2.com/categories/document-management)[Enterprise Content Management (ECM)](https://www.g2.com/categories/enterprise-content-management-ecm)[Process Orchestration](https://www.g2.com/categories/process-orchestration) [Document Management](https://www.g2.com/categories/document-management)[Enterprise Content Management (ECM)](https://www.g2.com/categories/enterprise-content-management-ecm)[Process Orchestration](https://www.g2.com/categories/process-orchestration)[Engineering Document Management](https://www.g2.com/categories/engineering-document-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which cloud document database works best with Node.js and TypeScript for a developer who wants strong typing support and a managed service rather than self-hosting?](https://www.g2.com/discussions/which-cloud-document-database-works-best-with-node-js-and-typescript-for-a-developer-who-wants-strong-typing-support-and-a-managed-service-rather-than-self-hosting)[Top-rated AI solutions available on AWS Marketplace](https://www.g2.com/discussions/which-ai-solutions-on-aws-marketplace-are-the-most-impactful-right-now)[What Quote-to-Cash tools reduce the time between a deal being approved and the first invoice going out so the revenue cycle actually starts on time?](https://www.g2.com/discussions/what-quote-to-cash-tools-reduce-the-time-between-a-deal-being-approved-and-the-first-invoice-going-out-so-the-revenue-cycle-actually-starts-on-time) [Is Award Force worth it for awards management?](https://www.g2.com/discussions/is-award-force-worth-it-for-awards-management)[Which no-code platform offers the best scalability for growing businesses?](https://www.g2.com/discussions/which-no-code-platform-offers-the-best-scalability-for-growing-businesses)[Pros and Cons Details](https://www.g2.com/products/hyland-alfresco/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)