Humaans genuinely feels like a partner that’s growing with us - not just a platform. The Customer Success team is world-class (huge shout-outs to Lucy and Jade!), and they don’t just listen; they act. We’ve seen our feedback turn into roadmap items and then live features at impressive speed, and the communication throughout is brilliant. The webinars are fantastic for upskilling the team and squeezing every bit of value from new capabilities. It’s energising to work with a product that ships quickly, takes our input seriously, and keeps unlocking more for us week after week! Review collected by and hosted on G2.com.
Humaans is still relatively new, so a few capabilities aren’t there yet, which can be very exciting, but also creates friction and occasional workarounds in our day-to-day. Roadmap items sometimes take longer than we’d hope, and until they land it’s hard to fully standardise certain processes. Review collected by and hosted on G2.com.
