Holly by Nimblr.ai Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find the appointment scheduling of Holly enhances efficiency and reduces cancellations effectively in their practices. (2 mentions)

Users value the efficient patient scheduling provided by Holly, noting improvements in practice management and reduced cancellations. (2 mentions)

Users love the booking ease of Holly by Nimblr.ai, making patient scheduling straightforward and efficient. (1 mentions)

Users appreciate the communication efficiency of Holly, allowing for quick, friendly responses without burdening staff. (1 mentions)

Users value the friendly and helpful support provided by Holly, streamlining patient interactions efficiently. (1 mentions)

Users find the access limitations of Holly frustrating, as it restricts message broadcasts to just 250 recipients. (1 mentions)

Users face challenges with the inability to hide full dates, complicating the scheduling process significantly. (1 mentions)

Users are disappointed with the limited features of Holly, especially regarding recipient limits and scheduling options. (1 mentions)

Users find the limited broadcasting options of Holly restrictive, desiring larger recipient limits and scheduling capabilities. (1 mentions)

Users desire a broader recipient limit for broadcasts and scheduling options for future messages in Holly. (1 mentions)

5 Pros or Advantages of Holly by Nimblr.ai

1. Appointment Scheduling

Users find the appointment scheduling of Holly enhances efficiency and reduces cancellations effectively in their practices.

See 2 mentions

See Related User Reviews

Justine S.

Small-Business (50 or fewer emp.)

5.0/5

"Great tool for automating appointments"

What do you like about Holly by Nimblr.ai?

The ease of use for myself and the patient scheduling.

Brent W.

Small-Business (50 or fewer emp.)

5.0/5

"Holly improved the efficiency of scheduling for my small private practice"

What do you like about Holly by Nimblr.ai?

Holly has helped my practice improve efficiency and reduce late cancellations and no shows. The Nimblr team was available to answer my questions throu

2. Scheduling

Users value the efficient patient scheduling provided by Holly, noting improvements in practice management and reduced cancellations.

See 2 mentions

See Related User Reviews

Justine S.

Small-Business (50 or fewer emp.)

5.0/5

"Great tool for automating appointments"

What do you like about Holly by Nimblr.ai?

The ease of use for myself and the patient scheduling.

Brent W.

Small-Business (50 or fewer emp.)

5.0/5

"Holly improved the efficiency of scheduling for my small private practice"

What do you like about Holly by Nimblr.ai?

Holly has helped my practice improve efficiency and reduce late cancellations and no shows. The Nimblr team was available to answer my questions throu

3. Booking Ease

Users love the booking ease of Holly by Nimblr.ai, making patient scheduling straightforward and efficient.

See 1 mentions

See Related User Reviews

Justine S.

Small-Business (50 or fewer emp.)

5.0/5

"Great tool for automating appointments"

What do you like about Holly by Nimblr.ai?

The ease of use for myself and the patient scheduling.

4. Communication Efficiency

Users appreciate the communication efficiency of Holly, allowing for quick, friendly responses without burdening staff.

See 1 mentions

See Related User Reviews

kathleen d.

Mid-Market (51-1000 emp.)

5.0/5

"Holly’s Conversational AI Delivers Friendly, Efficient Patient Support"

What do you like about Holly by Nimblr.ai?

Holly, the AI assistant, is able to respond to patients’ most common questions without occupying staff time, and offers friendly, helpful support thro

5. Customer Support

Users value the friendly and helpful support provided by Holly, streamlining patient interactions efficiently.

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kathleen d.

call center supervisor

Mid-Market (51-1000 emp.)

12/8/2025

"Holly’s Conversational AI Delivers Friendly, Efficient Patient Support"

5/5

What do you like best about Holly by Nimblr.ai?

Holly, the AI assistant, is able to respond to patients’ most common questions without occupying staff time, and offers friendly, helpful support through conversational AI. Review collected by and hosted on G2.com.

What do you dislike about Holly by Nimblr.ai?

The broadcast feature in Holly only allows me to send messages to 250 recipients at a time. I wish there was an option to send mass text messages to a larger group or to schedule broadcasts for a future date. Review collected by and hosted on G2.com.

Andy W.

Owner

Small-Business (50 or fewer emp.)

9/30/2024

"Game Changer"

5/5

What do you like best about Holly by Nimblr.ai?

Holly by Nimblr has been a game changer. Our no show rate has decreased dramatically and we finally feel comfortable leaving scheduling in someone else's hands. Highly recommend. Review collected by and hosted on G2.com.

What do you dislike about Holly by Nimblr.ai?

Nothing! Everything works great. Thanks Nimblr! Review collected by and hosted on G2.com.

Justine S.

Franchise Owner

Small-Business (50 or fewer emp.)

8/21/2024

"Great tool for automating appointments"

5/5

What do you like best about Holly by Nimblr.ai?

The ease of use for myself and the patient scheduling. Review collected by and hosted on G2.com.

What do you dislike about Holly by Nimblr.ai?

The inability to hide dates that are full from the options available to schedule. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

3/5/2024

"Good Basic Tool that I hopes continues to expand capabilities"

3.5/5

What do you like best about Holly by Nimblr.ai?

-Saves time scheduling patients

-Saves time confirming and rescheduling patients

-Like the AI and how it helps patients schedule and reschedule via text

-Great Customer service team Review collected by and hosted on G2.com.

What do you dislike about Holly by Nimblr.ai?

-Wish it had more texting capability

-Would like more personalization options

-Not super intuitive to set up

-Slow load times Review collected by and hosted on G2.com.

Kathleen J.

Director of Operations

Small-Business (50 or fewer emp.)

3/31/2023

"Excellent Web and Text Scheduling, plus custom text reminders"

5/5

What do you like best about Holly by Nimblr.ai?

Holly is amazing. Increased bookings. Autofill of cancelled/rescheduled appointments. We have eliminated issues where people cannot find the proper Telemedicine link (Holly text them a reminder with the link 5 minutes prior to their appt time). And the team at Holly has been amazing making customizations so it works best for our practice. Highly recommended! Review collected by and hosted on G2.com.

What do you dislike about Holly by Nimblr.ai?

Configuration and customization is very rich, which can make it difficult to make changes. Nimblr.ai support has always been good about walking through configuration issues. Review collected by and hosted on G2.com.

drmettu i.

Small-Business (50 or fewer emp.)

4/1/2023

"Holly enhances our practice"

5/5

What do you like best about Holly by Nimblr.ai?

Holly has been fantastic for us and has reduced the human workload. Text confirmation/cancellations/rescheduling has been really helpful as has the online scheduling feature. I also really like the autofill feature where Holly can fill a spot that opened as a result of a cancellation. Highly recommend. -Pradeep Mettu, MD Review collected by and hosted on G2.com.

What do you dislike about Holly by Nimblr.ai?

I have only had positive experiences with Holly. Review collected by and hosted on G2.com.

Brent W.

Psychiatric NP

Small-Business (50 or fewer emp.)

4/1/2023

"Holly improved the efficiency of scheduling for my small private practice"

5/5

What do you like best about Holly by Nimblr.ai?

Holly has helped my practice improve efficiency and reduce late cancellations and no shows. The Nimblr team was available to answer my questions throughout the implementation process. I highly recommend Holly for any DrChrono user! Review collected by and hosted on G2.com.

What do you dislike about Holly by Nimblr.ai?

I'm switching to a different EHR and wish it was available on the new one. Review collected by and hosted on G2.com.

Categories on G2

Patient Engagement Patient Scheduling AI Patient Engagement & Operations

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