Generated from real user reviews
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Simone I.
Enterprise (> 1000 emp.)
5.0/5
"From simple syncs to high-performance advertising"
What do you like about Hightouch?
Hightouch enabled a smooth and rapid setup of both development and production environments, with seamless integration to our datalake and efficient ac
Verified User
Mid-Market (51-1000 emp.)
5.0/5
"Personalized Multichannel Campaigns Based on In-Product Behavior"
What do you like about Hightouch?
Hightouch made it very easy for me to send targeted, multichannel marketing campaigns based on customer/user in-product behavior.
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Simone I.
Enterprise (> 1000 emp.)
5.0/5
"From simple syncs to high-performance advertising"
What do you like about Hightouch?
Hightouch enabled a smooth and rapid setup of both development and production environments, with seamless integration to our datalake and efficient ac
Ayur M.
Mid-Market (51-1000 emp.)
4.0/5
"Developer-friendly onboarding with clear modules, SDK guidance, and sample code"
What do you like about Hightouch?
What I like best about Hightouch is that.. - The tool is actually easy to understand and work with, even if you are new to this kind of setup. - Th
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Nate H.
Small-Business (50 or fewer emp.)
4.5/5
"The only solution with all the integrations I needed"
What do you like about Hightouch?
Very good to work with. When I needed to make changes to our integrations, they were quick and helpful with questions that I have.
Verified User
Mid-Market (51-1000 emp.)
4.0/5
"Overall recommend"
What do you like about Hightouch?
Hightouch makes it incredibly easy to activate data from our warehouse and sync it to downstream tools like Salesforce, HubSpot, and Facebook Ads with
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Simone I.
Enterprise (> 1000 emp.)
5.0/5
"From simple syncs to high-performance advertising"
What do you like about Hightouch?
Hightouch enabled a smooth and rapid setup of both development and production environments, with seamless integration to our datalake and efficient ac
Ayur M.
Mid-Market (51-1000 emp.)
4.0/5
"Developer-friendly onboarding with clear modules, SDK guidance, and sample code"
What do you like about Hightouch?
What I like best about Hightouch is that.. - The tool is actually easy to understand and work with, even if you are new to this kind of setup. - Th
See Related User Reviews
Simone I.
Enterprise (> 1000 emp.)
5.0/5
"From simple syncs to high-performance advertising"
What do you like about Hightouch?
Hightouch enabled a smooth and rapid setup of both development and production environments, with seamless integration to our datalake and efficient ac
Ayur M.
Mid-Market (51-1000 emp.)
4.0/5
"Developer-friendly onboarding with clear modules, SDK guidance, and sample code"
What do you like about Hightouch?
What I like best about Hightouch is that.. - The tool is actually easy to understand and work with, even if you are new to this kind of setup. - Th
See Related User Reviews
Nate H.
Small-Business (50 or fewer emp.)
4.5/5
"The only solution with all the integrations I needed"
What do you dislike about Hightouch?
I'd love to see a lower priced starter plan, to know I have a cap but also room to work with.
Mael T.
Small-Business (50 or fewer emp.)
0.0/5
"Beware: Abrupt Policy Changes and No Data Access after changes"
What do you dislike about Hightouch?
After having used Hightouch for more than 2 years, they decided to completely change the conditions of us making it unaffordable, all within 2 months.
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Nate H.
Small-Business (50 or fewer emp.)
4.5/5
"The only solution with all the integrations I needed"
What do you dislike about Hightouch?
I'd love to see a lower priced starter plan, to know I have a cap but also room to work with.
Mael T.
Small-Business (50 or fewer emp.)
0.0/5
"Beware: Abrupt Policy Changes and No Data Access after changes"
What do you dislike about Hightouch?
After having used Hightouch for more than 2 years, they decided to completely change the conditions of us making it unaffordable, all within 2 months.
See Related User Reviews
Rafael B.
Mid-Market (51-1000 emp.)
4.0/5
"Powerful reverse ETL for marketing and customer data activation"
What do you dislike about Hightouch?
Some sync jobs can take longer than expected depending on volume, and scheduling options aren’t always as granular as I’d like. While the integrations
Abey T.
Mid-Market (51-1000 emp.)
5.0/5
"HightTouch really came through for us. It was a breeze to set up and the support team was fantastic."
What do you dislike about Hightouch?
We initially used HT to automate invoice generation with Quickbooks, but stopped due to lack of safeguards to reduce user errors. This isn’t an issue
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Verified User
Enterprise (> 1000 emp.)
3.5/5
"Hightouch has been a great experience full of informative data"
What do you dislike about Hightouch?
Downsides include load time speeds, especially during larger data pulls.
Chaitanya P.
Enterprise (> 1000 emp.)
4.0/5
"Amazing Data Junction like Air Traffic Controller"
What do you dislike about Hightouch?
Please improve the response time, else all looks amazing
See Related User Reviews
Rafael B.
Mid-Market (51-1000 emp.)
4.0/5
"Powerful reverse ETL for marketing and customer data activation"
What do you dislike about Hightouch?
Some sync jobs can take longer than expected depending on volume, and scheduling options aren’t always as granular as I’d like. While the integrations
Gustavo M.
Mid-Market (51-1000 emp.)
5.0/5
"Very easy to use"
What do you dislike about Hightouch?
I can't think of other improvements so far.
The ability to reverse ETL sync to push data into third-party platforms increases data accessibility. Review collected by and hosted on G2.com.
I haven't seen nor come across anything I dislike about the product. Review collected by and hosted on G2.com.
AI Decisioning for create personalized user jorney.
I love the idea to connect hightouch with my actual CDP from Insider and operate some AI tools Review collected by and hosted on G2.com.
Maybe, include BR suport for brazillian customers Review collected by and hosted on G2.com.
Easy to integrate with different destinations. They have good customer support. Nicole DeSantis from customer support has helped me debug issues faster and is very responsive. Review collected by and hosted on G2.com.
Schema and debugging was harder to set up initially. Review collected by and hosted on G2.com.
There's a seamless workflow for our data team to create data frames, and for systems owners to connect that data. Review collected by and hosted on G2.com.
Its object associations in HubSpot could be improved Review collected by and hosted on G2.com.
tools are trusted by other high profile MNCs. Review collected by and hosted on G2.com.
Not that i can think of, However, All the tools that they have increasing their potential would make them more amazing. Review collected by and hosted on G2.com.
Before implementing Hightouch we had get our dev teams involved in updating our Salesforce integration to include new data points, this would often take weeks to fit into a sprint or have it prioritised at all.
Since using implementing Hightouch we've been able to removed the dev teams from the process and now we can jump in and add new syncs and models anytime we need to it's been a lifesaver to our RevOps team Review collected by and hosted on G2.com.
Not much bad to say about Hightouch, we have a simple implementation right now. If I had to nitpick right now some of the UI could be updated to better show which models and syncs are linked but pretty minor Review collected by and hosted on G2.com.
Very intuitive to connect warehouses to CRM. Review collected by and hosted on G2.com.
Mainly was the pricing that was what I disliked. Review collected by and hosted on G2.com.
It works well. Good customer service. Good value. Review collected by and hosted on G2.com.
The user interface is not super intuitive, but easy to learn. Review collected by and hosted on G2.com.
Hightouch is a very intuitive, user friendly platform that is easily connected with multiple destinations, it helps a lot on our pipeline. Review collected by and hosted on G2.com.
There are a few controls that could be implemented for change control to help understand impact of changes from the past. Review collected by and hosted on G2.com.
I was able to get Hightouch connected to my application and Churnzero very quickly and I had my first sync running within 15 minutes. The UX is simple, and the way the data is structured is smart. Example: I decided to export some of my data to a spreadsheet, and I was able to use the same query very easily but simply hooking it up to a new destination. Review collected by and hosted on G2.com.
The pricing model is a struggle for me because the structure of my data means I will need a lot of "syncs" which will be expensive. That said, I had at least three Hightouch team members working on me to help me figure out what we could do to make it work. Review collected by and hosted on G2.com.