--- title: HighMatch Reviews meta_title: 'HighMatch Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 107 reviews by the users' company size, role or industry to find out how HighMatch works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 107 scale: '5' date_modified: '2026-11-03' parent_category: name: Pre-Employment Screening url: https://www.g2.com/categories/pre-employment-screening ---

HighMatch Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

HighMatch Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is HighMatch, and what problem is it built to solve?

HighMatch is an HR technology company that provides psychometric and skills testing to support hiring. Its assessments are designed to help businesses evaluate candidates’ skills, personality traits, and work styles, with the aim of improving hiring decisions and reducing turnover.

What languages does HighMatch support?

HighMatch supports 17 languages, including Chinese (Traditional), Czech, Danish, Dutch, English, and others.

What company sizes and industries is HighMatch the best fit for?

HighMatch’s strongest reviewer-reported fit is with mid-market organizations, with positive feedback also coming from small businesses and enterprise companies. The industries most represented among positive reviewers include:
  • Company sizes: Mid-market (51–1,000 employees), small business (50 or fewer employees), and enterprise (more than 1,000 employees).
  • Industries: Construction, healthcare, financial services, manufacturing, and real estate.

How long does it take to implement HighMatch across a team?

Implementation most often takes less than a month, while a 1–3 month rollout is also a common experience. Other reported timelines range from under a day to several months.

What customer support options does HighMatch provide, and how do users find the overall support experience?

HighMatch offers support through direct-contact and self-service channels, including phone, email/help desk, and chat. Users describe the support team as responsive, knowledgeable, and helpful with assessment development and implementation, though experiences with accessibility and follow-up can vary; some users wanted more regular check-ins or clearer explanations during the process.

What features or capabilities could make HighMatch even more useful?

HighMatch could be more useful with stronger connections to HR and recruiting systems, more ways to organize and compare candidate results, and additional flexibility in assessment and interview content. Users’ suggested improvements include:
  • Integrations and data flow: Connect more smoothly with ATS and HRIS platforms, with better access to candidate and assessment details in those workflows.
  • Reporting and candidate management: Make it easier to sort, filter, compare, and understand results across candidates.
  • Assessment customization: Offer more options for tailoring questions and expanding assessment content.
  • Interview guidance: Make suggested questions more specific to candidates’ responses and assessment results.

HighMatch Reviews (107)

Reviews

HighMatch Reviews (107)

4.8
107 reviews

What do users say?

Generated using AI from real user reviews
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Zach R.
ZR
Zach R.
Talent Acquisition Manager
Mid-Market (51-1000 emp.)
"HighMatch Provides a True Partnership to Our Organization"
4.5/5
What do you like best about HighMatch?

HighMatch has allowed our team to gain insights about candidates that we never would have known before. Our favorite aspect about HighMatch is their true partnership in taking the time to understand our organization and the specifics of our roles. Review collected by and hosted on G2.com.

What do you dislike about HighMatch?

We have not had any issues with HighMatch so far. We are new to the assessment tool, so we are looking to forward to a deep dive review in the future to see how the tool matches up with real-world results from our newly hired employees. Review collected by and hosted on G2.com.

Response from Lauren Abrahams of HighMatch

Thank you for sharing your feedback! Taking the time to understand your organization and what success looks like in each role is a big part of how we work, so we appreciate you recognizing that. We're looking forward to continuing our partnership and seeing how the assessment results align with your hiring outcomes over time.

Joshua M.
JM
Joshua M.
HR Regional Representative
Mid-Market (51-1000 emp.)
"Insightful Psychology-Based Analytics, But Data Accuracy and HRIS Linking Need Work"
3.5/5
What do you like best about HighMatch?

I enjoyed learning about the psychology behind the data analysis and how it’s used to evaluate how candidates match up with our top performers. Review collected by and hosted on G2.com.

What do you dislike about HighMatch?

The main issue I’ve found is that some of the data isn’t as accurate when the assessment link isn’t sent directly from the Highmatch site. Because of that, the invite and redeemed analytics can end up a bit skewed. I also still don’t understand some of the data points, so I’m unsure how to use them alongside data from our HRIS. There isn’t an employee identifier that I can easily use to connect the two and bridge the data together. Review collected by and hosted on G2.com.

Response from Lauren Abrahams of HighMatch

Thank you for sharing your feedback! We're glad you found value in learning about the psychology behind our assessments and how we use data to understand candidate fit. We also appreciate you pointing out the challenges with reporting accuracy and connecting assessment data to your HRIS. We understand how important it is to have reliable data that's easy to interpret and use alongside your existing systems. We'd welcome the opportunity to work with your team to better understand these challenges and help you get more value from your reporting. Thanks again for your honest feedback and partnership!

GJ
Guy J.
CPO
Mid-Market (51-1000 emp.)
"Thorough, Clear Process with Exceptional HighMatch Support"
5/5
What do you like best about HighMatch?

Thorough process—by the end, I felt like the HighMatch folks were really speaking our language. Will was extremely helpful and responsive. Craig was exceptional across the board. Communication was clear, and the examples were superb for novices. Review collected by and hosted on G2.com.

What do you dislike about HighMatch?

not integrated with ADP so creating some reporting challenges. Having to send the assessment links via ADP for managing the process effectively but therefore not able to see certain details about the assessment. Can't get a true response rate since the invited bucket only populates when "redeemed." Review collected by and hosted on G2.com.

Response from Lauren Abrahams of HighMatch

Thank you for the feedback! We're glad Will and Craig made the process clear and took the time to understand your team's needs. We'll be sure to pass along your kind words. We also appreciate you flagging the reporting limitations with ADP. We know that makes tracking assessment participation more difficult, and it's valuable feedback for our team as we continue improving the experience.

Victoria G.
VG
Victoria G.
Sr Director Patient Access & Scheduling Support
Enterprise (> 1000 emp.)
"Helping Us Hire the Right Talent with Confidence"
5/5
What do you like best about HighMatch?

I appreciated the partnership and support from the HighMatch team most of all. The implementation was well organized, communication remained proactive, and the team took time to understand our specific needs and workflows. The platform has helped streamline our processes, and the team's responsiveness and expertise made adoption straightforward and effective, so we were able to use it quickly and confidently. Review collected by and hosted on G2.com.

What do you dislike about HighMatch?

There isn't anything that I dislike at this time. Review collected by and hosted on G2.com.

Response from Lauren Abrahams of HighMatch

Thank you for taking the time to share your experience. Your comments about our team and the implementation process mean a lot. We believe the best results come from taking the time to understand each organization's hiring goals before building an assessment, so it's rewarding to know that approach made adoption smooth and effective for your team.

Seeing HighMatch help your team hire with greater confidence and identify candidates who align with the strengths and behaviors of your top performers is exactly the kind of impact we hope to make. Thanks again for your thoughtful feedback and for choosing HighMatch.

Sarah Z.
SZ
Sarah Z.
Senior HR Generalist
Mid-Market (51-1000 emp.)
"High Match Customizes Hiring with Top-Performer Benchmarks—Great Results"
5/5
What do you like best about HighMatch?

Our company likes how High match integrates with the companies top performers to create a more customized survey. Our company has had great results with hiring in high turnover positions. Also the support you receive from the rep and specialists. Review collected by and hosted on G2.com.

What do you dislike about HighMatch?

Our company would like to create an assessment for every department, but the cost feels like it could be too much to take on all at once. Review collected by and hosted on G2.com.

Response from Lauren Abrahams of HighMatch

Thank you for sharing this. We love hearing that HighMatch has helped improve hiring results in some of your higher-turnover roles. We’re also glad the changes we made based on feedback from your sales managers made the assessment shorter and more effective for your team.

Thank you for your candid feedback on cost as you think about expanding assessments to more departments. We know scaling across teams is a meaningful investment, and we’re always happy to help prioritize where additional assessments could have the biggest impact.

Thanks again for the thoughtful review and for working with us!

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"A Powerful Tool for Hiring, Development, and Leadership Growth"
5/5
What do you like best about HighMatch?

HighMatch stands out because it allows us to tailor assessments to the competencies that truly matter for success in our organization. The results are presented in a clear, user-friendly format that helps guide meaningful interview conversations and hiring decisions. Even more valuable, the insights continue to provide value after hire by serving as a roadmap for employee development and long-term growth. Review collected by and hosted on G2.com.

What do you dislike about HighMatch?

I have not encountered any notable drawbacks with HighMatch so far. It has met our needs well, from customizing assessments to providing insights that support both hiring and employee development. Review collected by and hosted on G2.com.

Response from Lauren Abrahams of HighMatch

Thanks for taking the time to share this feedback. We're glad the assessments and interview guides are helping your managers make more informed hiring decisions. We also appreciate you highlighting how you're using those insights to support employee development and growth. Thanks again for your partnership!

Alexis K.
AK
Alexis K.
Human Resources
Mid-Market (51-1000 emp.)
"Detailed Candidate Summaries and Amazing Support from HighMatch"
5/5
What do you like best about HighMatch?

Highmatch provides detailed candidate summaries, which makes the hiring and onboarding process much smoother. The support team is amazing, too, they helped everything run smoothly and were consistently helpful throughout. I also appreciate how easy it is to initiate an assessment, which makes the overall process even more straightforward. Review collected by and hosted on G2.com.

What do you dislike about HighMatch?

The one thing I dislike is that there’s no way to ask open ended questions during the assessment. Review collected by and hosted on G2.com.

Response from Lauren Abrahams of HighMatch

Thanks for taking the time to write a review, we’re glad HighMatch has made the process easier for both you and your hiring managers, especially through the Paylocity integration and candidate summaries.

We appreciate your feedback on open-ended questions as well. That’s useful context for us as we continue looking at ways to make the assessment experience more flexible.

Thanks again for your partnership and sharing your experience!

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Effortless, Insightful Candidate Assessments"
5/5
What do you like best about HighMatch?

I love that HighMatch is so easy to use. I really appreciate that each assessment is tailored to the job the candidate is applying for. It helps us to know whether the candidate has what is needed for the role. HighMatch sends out assessments immediately upon request, and the assessments themselves are easy to understand and use for everyone. Our hiring managers also appreciate HighMatch. Setting up HighMatch was fairly easy, with frequent conversations with the team to align us, which made the process easier. It’s been a really great experience working with HighMatch. Review collected by and hosted on G2.com.

What do you dislike about HighMatch?

Nothing! Review collected by and hosted on G2.com.

Response from Lauren Abrahams of HighMatch

Thank you so much for this thoughtful review! We’re incredibly glad to hear that HighMatch has been easy to use, helpful for your hiring managers, and a clear improvement over your previous system.

It’s also wonderful to hear that the role-specific assessments are helping your team move quickly while still giving you useful insight into candidate fit. We're glad the setup process was smooth, working closely with clients to make sure everything is aligned from the start is key to our implementation. Thank you again for your partnership and support.

Devon R.
DR
Devon R.
VP of Associate Care
Mid-Market (51-1000 emp.)
"Easy to Use with a Smooth, Seamless Process"
4/5
What do you like best about HighMatch?

I like the ease of use with the system. I thought the whole process was smooth. Review collected by and hosted on G2.com.

What do you dislike about HighMatch?

Nothing that I dislike so far. It's still new to us so I'll be better able to gauge my likeness after a while. Review collected by and hosted on G2.com.

Response from Lauren Abrahams of HighMatch

Thank you for sharing your feedback! We're glad to hear that you've found HighMatch easy to use and the process has been smooth so far. We're excited to continue working with your team and helping you identify candidates who have the right skills and fit your organization's culture.

Scott R.
SR
Scott R.
Senior Talent Acquisition Consultant
Enterprise (> 1000 emp.)
"HighMatch: Flexible, Comprehensive, and Easy to Implement"
5/5
What do you like best about HighMatch?

I like HighMatch for its ability to handle multiple types of positions in various environments with congruency and connectivity throughout the process, which is crucial for our dynamic organization. Their team is willing to understand our specific needs and consistently showing their dedication right from the start. I also appreciate the team's fantastic support, their responsiveness, and their flexibility in understanding who we are. The ease of use across the platform and their ability to customize it according to our assessment needs are top-notch. Additionally, the setup was extremely easy, thanks to their professional approach and clear, direct process explanations. Review collected by and hosted on G2.com.

What do you dislike about HighMatch?

We have been partners with HighMatch for 3 years and to this point, there is nothing I dislike about the platform. Review collected by and hosted on G2.com.

Response from Lauren Abrahams of HighMatch

Reading reviews like this makes our day! Thank you for taking the time to share your experience.

Every organization hires differently, especially when you're hiring across multiple departments and job types. That's why we spend so much time upfront understanding each client's business and building assessments around their unique needs. Your team is a great example of why that approach matters. Supporting hiring across sales, transportation, and distribution with one consistent process is exactly what HighMatch was built to do.

We appreciate your trust over the past three years and look forward to continuing to support your hiring efforts.

Questions about HighMatch? Ask real users or explore answers from the community

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Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

9 months

Average Discount

8%

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