# HERE Location Services Reviews
**Vendor:** HERE Technologies  
**Category:** [Location Platform Software](https://www.g2.com/categories/location-platform)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 13
## About HERE Location Services
HERE is Ovum Location Platform Index’s top-ranked platform for map creation and location data services. Our 20+ APIs and SDKs are built to be used by any size team, and backed by always reliable data and intuitive toolsets. Our Freemium Offerings include tools for Geocoding and Search, Routing and Fleet Management, and Mapping. With our Data Layers, your team gains access to accurate, granular urban map data for civic, geologic, and navigational features. With our tools, you can increase your business visibility, optimize transportation, and provide better service to clients. HERE Studio requires no coding experience to start making your own data-rich maps, and our more programming-reliant tools come with excellent documentation and support.



## HERE Location Services Pros & Cons
**What users like:**

- Users appreciate the **clear 3D visualization** of HERE Location Services, enhancing navigation by highlighting turns and flyovers effectively. (1 reviews)
- Users value the **intuitive 3D user interface** of HERE Location Services, enhancing navigation and reducing confusion while driving. (1 reviews)
- Users appreciate the **navigation ease** of HERE Location Services, enjoying enhanced clarity in identifying turns and flyovers. (1 reviews)
- Users appreciate the **intuitive user interface** of HERE Location Services, enhancing navigation with clear 3D flyovers and turns. (1 reviews)

**What users dislike:**

- Users report **accuracy issues** with HERE Location Services, noting unreliable routes and suggestions for longer travel times. (1 reviews)
- Users often experience **connection issues** with HERE Location Services, resulting in inaccurate routing and delays. (1 reviews)
- Users often face **limited functionality** with HERE Location Services, citing inaccurate routes and unreliable navigation suggestions. (1 reviews)
- Users report **accuracy issues** with HERE Location Services, noting suboptimal routes and reliability concerns. (1 reviews)

## HERE Location Services Reviews
  ### 1. Intuitive Navigation with Room for Accuracy Improvements

**Rating:** 3.5/5.0 stars

**Reviewed by:** Vishal B. | VP - Product Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 20, 2025

**What do you like best about HERE Location Services?**

I like the good user interface of HERE Location Services, which clearly highlights flyovers and turns in a 3D manner. I found it to be better than Google Maps for these features. It makes flyers and turns identification easier and helps me avoid taking wrong turns or reduces confusion at signals, which decreases the chances of accidents.

**What do you dislike about HERE Location Services?**

I don't like the accuracy of HERE Location Services. Sometimes the routes shown aren't the best, or they suggest longer routes that take more time. The reliability isn't 100%.

**What problems is HERE Location Services solving and how is that benefiting you?**

HERE Location Services helps with GPS navigation and directions, making it easier to avoid wrong turns and reduces confusion at signals. The interface clearly highlights flyovers and turns, reducing accidents.

  ### 2. Here Api for location based services

**Rating:** 4.0/5.0 stars

**Reviewed by:** Dwarkesh B. | System Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** July 27, 2023

**What do you like best about HERE Location Services?**

The accuracy and easiness of use of the api's provided by here with their call support with email support is cherry on the top. Compared to its competitors the pricing is quite affordable and can be taken in use with less resources.

**What do you dislike about HERE Location Services?**

The learning to be taken to built optimised version of location services with already built application is very much complex.when relying on third party api's data and privacy may be a concern because one has to be very carefull and responsible while sending customer data or company data.

**What problems is HERE Location Services solving and how is that benefiting you?**

HERE location has many services like geocoding , routing , traffic data etc. In my usecase we were creating an automated validation of end users information authencity example like if user has entered location in his virtual form we send it to here api and validate it if get correct response back. Then the data is used for creating a route for delivering the products to user correctly.

  ### 3. advance map sdk with reliable uptime

**Rating:** 5.0/5.0 stars

**Reviewed by:** Avijeet Kumar S. | Head-AI, Farming, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 12, 2023

**What do you like best about HERE Location Services?**

The here Location services utilises highly updated data streams unlike most other loction services that rely heavily on open source and one time data upgrades. These APIs are also easy to use with developer friendly documentations.

**What do you dislike about HERE Location Services?**

The pricing matrix is a little complex where forecasting the cost at scale becomes difficult. The user / IP throttling could be better with differential pricing options w.r.t. different projects.

**What problems is HERE Location Services solving and how is that benefiting you?**

Cost to manage location data is quite high so is the updation cost. HERE solves this by continuously updating datasets mainly around the road infrastructure enabling accurate in app integration. Also, making GIS developer friendly is a plus that HERE provides.

  ### 4. Alternative to Google maps

**Rating:** 4.0/5.0 stars

**Reviewed by:** Santosh  H. | Senior Mechanical Design Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** July 14, 2023

**What do you like best about HERE Location Services?**

>Here location services provide real time traffic  information 
>This app allows the user to update any congestion or accident or police location in real time
>Provides the best alternative route which saves time and money

**What do you dislike about HERE Location Services?**

>Here location services has just above average UI which is kind of cartoonistic which many of us may not like
>The app hangs sometime which makes user frustrated

**What problems is HERE Location Services solving and how is that benefiting you?**

As mentioned this is an alternative to google maps with multiple options for user to update realtime situation which benefits co-drivers, and the update  from user wikl takes minimal approval  to go live in application

  ### 5. HERE's Inovation to Location Services

**Rating:** 5.0/5.0 stars

**Reviewed by:** Liezl P. | CRM Specialist and Data Quality Analyst, Automotive, Enterprise (> 1000 emp.)

**Reviewed Date:** July 31, 2023

**What do you like best about HERE Location Services?**

I enjoyed the partnership we use to have. Attending sessions to explain new ventures and innovation.The partnerships they have regarding vehicles mapping services

**What do you dislike about HERE Location Services?**

As for the South African market, they are quite expensive due to the exchange rate. but given the opportunity will work worth them again for sure 
wonderful team to work with

**What problems is HERE Location Services solving and how is that benefiting you?**

Having their navigation system in our vehicles

  ### 6. A very comprehensive API

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2023

**What do you like best about HERE Location Services?**

The geolocation capabilities are very complete and the development team has been able to implement them easily

**What do you dislike about HERE Location Services?**

Perhaps I would simplify the pricing a bit more, although their prices are very competitive

**What problems is HERE Location Services solving and how is that benefiting you?**

The search and geocoding capacity solves us

  ### 7. HERE Location Services are accurate and reliable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andreea Z. | Quality Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** December 13, 2022

**What do you like best about HERE Location Services?**

HERE location services is super accurate, I find it to be more accurate than Google, often use it on my phone for directions. 
Utilizing their data in self-driving cars is another significant distinction between HERE Maps and competitors, and as a result, it is far more accurate—within a few centimeters of reality.

**What do you dislike about HERE Location Services?**

The UI/UX isn't as usable as Google or Apple maps, which is the only thing I don't enjoy about it.
Since the HERE business model places a premium on accuracy, their attention to usability might grow. I would want to see their maps become easier to use by incorporating user-friendly UI/UX.

**What problems is HERE Location Services solving and how is that benefiting you?**

The use of their maps without an internet connection is one issue that HERE Location Services is resolving. Users can download a map to their device and use it offline. They can even download maps by country or continent to save space on their device.

  ### 8. Here Location

**Rating:** 5.0/5.0 stars

**Reviewed by:** Giovanni R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 17, 2023

**What do you like best about HERE Location Services?**

The ease to navigate my city using the app. It provides the best route to my destinations and gives heads up on traffic jams.

**What do you dislike about HERE Location Services?**

In case you don't have internet, you need to manually toggle the offline version.

**What problems is HERE Location Services solving and how is that benefiting you?**

Providing real time data about the route I will be taking.

  ### 9. The next generation location service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.)

**Reviewed Date:** June 06, 2023

**What do you like best about HERE Location Services?**

It is beneficial for driving. It can show location on an accurate manner. With its precision location tracking and support service, it makes the work quite easy.

**What do you dislike about HERE Location Services?**

Here started as a free service. It has evolve over the year. After the divestment from Nokia, it goes through a lot of changes. Now it is quite difficult to get service directly without signing in.

**What problems is HERE Location Services solving and how is that benefiting you?**

In our work, we need geodata for proper planning. With the help from Here, location related data can be extracted easily. Also the data we need, most of the time we find are updated.

  ### 10. Upgrade

**Rating:** 3.5/5.0 stars

**Reviewed by:** Sanjiv K. | Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 24, 2022

**What do you like best about HERE Location Services?**

Clear and symphasize of the location and user guides

**What do you dislike about HERE Location Services?**

We need upgradation of local guides and real time update of traffic and accuracy of the compass

**What problems is HERE Location Services solving and how is that benefiting you?**

I ntegration with other app and websites

  ### 11. Useful Service, Poor Technical and Customer Support

**Rating:** 0.0/5.0 stars

**Reviewed by:** Kyle M. | Senior Technical Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 15, 2020

**What do you like best about HERE Location Services?**

Useful data responses.  Here offers quite a few datapoints that are either not easily available, or require multiple services to aggregate elsewhere.

When the service works as intended, I've been pleased with the results.

**What do you dislike about HERE Location Services?**

I've used Here.com for countless development projects.  Their technical support and customer service options are absolutely abyssal in comparison to their competitors.  What would otherwise be a simple recommendation to always utilize their service t urns into a guessing game of whether a particular project can afford the time that may be required for an adequate response.

**Recommendations to others considering HERE Location Services:**

Do not use any professional or enterprise level services.  It's reasonable enough to try any services on the Free plan and expand those to production use.  You cannot test any Pro/Enterprise services without first paying, and subsequently not receiving support.

**What problems is HERE Location Services solving and how is that benefiting you?**

Attempting to solve large scale routing requests, specifically utilizing their large route matrix.  We have realized zero benefits, unless paying for a service that is unusable  was my intention.

  ### 12. Standing that hears is HERE

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Outsourcing/Offshoring | Enterprise (> 1000 emp.)

**Reviewed Date:** July 01, 2019

**What do you like best about HERE Location Services?**

The best that I like about this package is the interface. It's just amazing that ant other competitors regardless of the quality of services. It catches the attention of the users in the first place itself. The people would automatically want to switch to this technology if advertised well. This product is growing in the market & will speed up very soon is what we all are expecting. The market will have a good option or I must mention the first option to choose from the list marketed.

**What do you dislike about HERE Location Services?**

I dislike the publicity method. Rarely people know about this technology. In spite of having the relevant features, the product isn't working that well in the market because of the poor advertising. Additionally, the technology needs a push in the market to feed people the way they are used to of it nowadays. Gea location also needs a little push to show different types of options like a duplex.

**Recommendations to others considering HERE Location Services:**

If you were looking for an option, HERE it is.

**What problems is HERE Location Services solving and how is that benefiting you?**

It simply solves your standing in the world. One can easily track the place & reach the destination with the help of this technology. The technology is quite amazing & would earn well for the patent holders. This product really needs a good anchor who may take it off in the way it should be. The technology will be at par & will compete in the market along with the other eagles onboard.

  ### 13. Review of the Here products and developers portal

**Rating:** 4.0/5.0 stars

**Reviewed by:** Maheen Z. | CEO/ co-founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 07, 2019

**What do you like best about HERE Location Services?**

Interactive maps and high accuracy routing. 
Convert street addresses to geo-coordinates and vice-versa with forward geocoding
Real time traffic flow information as overlays
From voice-guided pedestrian routing, to intermodal routing, to optimized truck routing

**What do you dislike about HERE Location Services?**

Lack of or under developed 3D maps
Lack of VR support for AR/VR instruments
Multipoint destination and routing not available

**Recommendations to others considering HERE Location Services:**

Great alternative to Google maps. Need good JS, apple and android developers to create a seamless integration with existing apps

**What problems is HERE Location Services solving and how is that benefiting you?**

We are using its Apple and Androin SDKs for routing and navigation in our app. Here data on places and POIs is stronger and covers more options esp. for retail location. The SDK is light and seldom crashes in the B2C app. Biggest benefit is access to up-to-date info on POI and interactive navigation within our app


## HERE Location Services Discussions
  - [What is HERE Location Services used for?](https://www.g2.com/discussions/what-is-here-location-services-used-for)

- [View HERE Location Services pricing details and edition comparison](https://www.g2.com/products/here-location-services/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+18%3A48%3A43+-0500&secure%5Bsession_id%5D=58d4a48d-f14a-46b4-9c48-1399a4291492&secure%5Btoken%5D=e697195d4fca103f945eefcf092e6be101a3eb985f7de752d641e22b6541a1c9&format=llm_user)

## HERE Location Services Features
**Data Management**
- Data Capture
- Data Storage
- Data Manipulation
- Data Visualization

**Functionality **
- Integration
- Location Tracking
- Location Triggers
- Location Determination

**Location Intelligence**
- Store Locators
- Location Fraud Detection
- Location Verification
- In-App Location Based Experiences
- Location-Based Marketing

**Map Creation**
- Geocoding
- Buffer Zone Query
- Overlaying
- Publishing

**Management**
- Fence Drawing
- Compliance
- Analytics
- International Usability

**Transportation**
- Curbside Operations
- Fleet Tracking & Logistics Management
- Delivery Services
- Order-Ahead & Pickup
- Workforce Management

**Analysis**
- Spatial Analysis
- Reporting 
- Real-Time Streaming 

## Top HERE Location Services Alternatives
  - [Esri ArcGIS](https://www.g2.com/products/esri-arcgis/reviews) - 4.5/5.0 (515 reviews)
  - [Google Maps Platform](https://www.g2.com/products/google-maps-platform/reviews) - 4.8/5.0 (56 reviews)
  - [BatchGeo](https://www.g2.com/products/batchgeo/reviews) - 4.7/5.0 (998 reviews)

