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# Esri ArcGIS vs HERE Location Services Comparison - What are their main differences?

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Esri ArcGISHERE Location Services[+ Add Product](#)

Pricing

**Esri ArcGIS**
Free Trial

**$$$** per year/per user · ArcGIS Online Subscription Plan Information

**$$$** 1,000 credits · Additional Named Users and Service Credits

**HERE Location Services**
Free Trial

**$0** No credit card required · HERE Location Services - Freemium

**$45/Month** · HERE Data Hub - Add-on

**$449/Month** · HERE Location Services - Pro 

**Pricing Insights**
from reviews

Perceived Cost

**Esri ArcGIS**
$$$$$

**HERE Location Services**
Not enough reviews yet

Average Discount

**Esri ArcGIS**
14%

**HERE Location Services**
Not enough reviews yet

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Time to Implement

**Esri ArcGIS** 6 months
Based on 100 responses

**HERE Location Services** 6 months
Based on 100 responses

Return on Investment

**Esri ArcGIS** 6 months
Based on 100 responses

**HERE Location Services** 6 months
Based on 100 responses

**Pros & Cons**
from reviews

**Esri ArcGIS**

Ease of Use (3)

3D Visualization (2)

Data Management (2)

High Cost (2)

**HERE Location Services**

3D Visualization (1)

Data Management (1)

Accuracy Issues (1)

Connection Issues (1)

Integrations

**Esri ArcGIS**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3d9a09f76a7f8a459cd2e26434ddc0c3/fme-platform.png "Product Avatar Image")

FME Platform

](https://www.g2.com/products/fme-platform/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_242ea9ef146ec0359ea99dbaedc5e26a/revit.png "Product Avatar Image")

Revit

](https://www.g2.com/products/revit/reviews)[
View all
](https://www.g2.com/products/esri-arcgis/integrations)

**HERE Location Services**
Not enough data

Screenshots

**Esri ArcGIS**
 ![Esri ArcGIS screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/28238/uploads_2F69a55f9a-2dbc-416f-af96-72bbb975716b_2Fmain-planning-device.png)

**HERE Location Services**
 ![HERE Location Services screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/137595/HLS-Maps.png)

**Ratings**
from reviews

Meets Requirements

**Esri ArcGIS**

**8.8** /10

Based on 447 responses

**HERE Location Services**

**8.6** /10

Based on 12 responses

Ease of Use

**Esri ArcGIS**

**7.3** /10

Based on 448 responses

**HERE Location Services**

**7.6** /10

Based on 12 responses

Ease of Setup

**Esri ArcGIS**

**7.4** /10

Based on 137 responses

**HERE Location Services** Not enough data

Ease of Admin

**Esri ArcGIS**

**7.6** /10

Based on 127 responses

**HERE Location Services** Not enough data

Quality of Support

**Esri ArcGIS**

**8.1** /10

Based on 414 responses

**HERE Location Services**

**7.3** /10

Based on 10 responses

Has the product been a good partner in doing business?

**Esri ArcGIS**

**8.3** /10

Based on 121 responses

**HERE Location Services** Not enough data

Product Direction (% positive)

**Esri ArcGIS**

**8.4** /10

Based on 431 responses

**HERE Location Services**

**8.9** /10

Based on 11 responses

**Features**
ratings from reviews

GIS

**8.8** /10

Based on 155 responses

**8.6** /10

Based on 6 responses

Location Intelligence

**8.8** /10

Based on 64 responses

Not enough data

Location Platform

Not enough data

**9.0** /10

Based on 5 responses

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
30.6%

Mid-Market(51-1000 emp.)
38.2%

Enterprise(\> 1000 emp.)
31.2%

Small-Business(50 or fewer emp.)
30.6%

Mid-Market(51-1000 emp.)
38.2%

Enterprise(\> 1000 emp.)
31.2%

Small-Business(50 or fewer emp.)
41.7%

Mid-Market(51-1000 emp.)
8.3%

Enterprise(\> 1000 emp.)
50.0%

Small-Business(50 or fewer emp.)
41.7%

Mid-Market(51-1000 emp.)
8.3%

Enterprise(\> 1000 emp.)
50.0%

**Reviewers' Industry**

[![Esri ArcGIS](https://images.g2crowd.com/uploads/product/hd_favicon/1530900667/esri-arcgis.svg "Esri ArcGIS")](https://www.g2.com/products/esri-arcgis/reviews)
Esri ArcGIS

Government Administration
15.3%

Environmental Services
9.5%

Higher Education
9.5%

Civil Engineering
9.3%

Utilities
6.2%

Other
50.1%

[![HERE Location Services](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_b0669d8143f4aa1f0ddbaf31b162dee2/here-location-services.jpg "HERE Location Services")](https://www.g2.com/products/here-location-services/reviews)
HERE Location Services

Computer Software
25.0%

Automotive
16.7%

Transportation/Trucking/Railroad
8.3%

Telecommunications
8.3%

Outsourcing/Offshoring
8.3%

Other
33.3%

Alternatives

**Esri ArcGIS Alternatives**

 ![Maptitude](https://images.g2crowd.com/uploads/product/hd_favicon/1530631589/maptitude.svg "Maptitude")

[
Maptitude
](/products/maptitude/reviews)

 ![MapInfo Pro](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8c279bac466618e81ea062684c2ee69a/mapinfo-pro.jpg "MapInfo Pro")

[
MapInfo Pro
](/products/mapinfo-pro/reviews)

 ![CARTO](https://images.g2crowd.com/uploads/product/hd_favicon/cee17717b1b316da8feb204c2a7a8845/carto.svg "CARTO")

[
CARTO
](/products/carto/reviews)

 ![Google Maps Platform](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_2cbe8c25d49763e01a3f3db6bf003e92/google-maps-platform.png "Google Maps Platform")

[
Google Maps Platform
](/products/google-maps-platform/reviews)

**HERE Location Services Alternatives**

 ![Google Maps Platform](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_2cbe8c25d49763e01a3f3db6bf003e92/google-maps-platform.png "Google Maps Platform")

[
Google Maps Platform
](/products/google-maps-platform/reviews)

 ![Connecteam](https://images.g2crowd.com/uploads/product/hd_favicon/b4756bff91de7c0d3a6676272a368c98/connecteam.svg "Connecteam")

[
Connecteam
](/products/connecteam/reviews)

 ![BatchGeo](https://images.g2crowd.com/uploads/product/hd_favicon/18ade3c7d488f27d74ae457b9bc53ece/batchgeo.svg "BatchGeo")

[
BatchGeo
](/products/batchgeo/reviews)

 ![AirDroid Business](https://images.g2crowd.com/uploads/product/hd_favicon/a9d152ef0d41a4a764635bad3e6ede26/airdroid-business.svg "AirDroid Business")

[
AirDroid Business
](/products/airdroid-business/reviews)

## Esri ArcGIS vs HERE Location Services FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between Esri ArcGIS vs HERE Location Services?

Esri ArcGIS stands out for its higher G2 rating, broader review base, and stronger support scores compared to HERE Location Services.

| [Esri ArcGIS](https://www.g2.com/products/esri-arcgis/reviews) | [HERE Location Services](https://www.g2.com/products/here-location-services/reviews) |
| --- | --- |
| 4.5/5 (540 reviews) | 4.0/5 (13 reviews) |
| — | — |
| 7.4 | — |
| 8.1 | 7.3 |
| Powerful tools for mapping, spatial analysis, and data management | Good user interface for navigation and 3D flyover visualization |

### How do the pricing models of Esri ArcGIS and HERE Location Services compare?

HERE Location Services is viewed as the stronger value by reviewers, with more positive sentiment on pricing satisfaction.

- **Esri ArcGIS:** Reviewers frequently cite high licensing costs and expensive extensions as a trade-off, especially for small businesses.
- **HERE Location Services:** In recent reviews, many highlight competitive and affordable pricing, with some noting the pricing is easier to manage for smaller projects.
- **Switching reasons:** Reviewers mention switching to HERE Location Services for more affordable pricing and simpler cost structures.

### What are the best alternatives to Esri ArcGIS and HERE Location Services?

The top three alternatives to Esri ArcGIS and HERE Location Services are Maptitude, MapInfo Pro, and Google Maps Platform.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Esri ArcGIS](https://www.g2.com/products/esri-arcgis/reviews) | 4.5/5 (540 reviews) | — | High cost, especially for small businesses | Powerful mapping and spatial analysis tools |
| [HERE Location Services](https://www.g2.com/products/here-location-services/reviews) | 4.0/5 (13 reviews) | — | Competitive and affordable pricing | Strong navigation and geolocation APIs |
| [Maptitude](https://www.g2.com/products/maptitude/reviews) | 4.7/5 (150 reviews) | Small-Business | — | Comprehensive GIS features for business users |
| [MapInfo Pro](https://www.g2.com/products/mapinfo-pro/reviews) | 4.1/5 (120 reviews) | Enterprise | — | Enterprise-grade mapping and analysis |
| [Google Maps Platform](https://www.g2.com/products/google-maps-platform/reviews) | 4.7/5 (60 reviews) | Small-Business | — | Accurate mapping and developer-friendly APIs |

### Which GIS features should I prioritize when comparing Esri ArcGIS and HERE Location Services?

Buyers should prioritize spatial analysis, data visualization, 3D visualization, integration capabilities, and pricing when comparing Esri ArcGIS and HERE Location Services.

- **Spatial Analysis:** Esri ArcGIS is frequently cited for advanced spatial analysis tools (all-time mentions: 2); HERE Location Services is noted for routing and geocoding but with fewer spatial analysis mentions.
- **Data Visualization:** Esri ArcGIS has 2 all-time mentions for data visualization; HERE Location Services is cited for clear navigation UI.
- **3D Visualization:** Esri ArcGIS (2 all-time mentions), HERE Location Services (1 all-time mention).
- **Integration Capabilities:** Esri ArcGIS is mentioned for integration with tools like Revit; HERE Location Services is noted for API integration with apps and websites.
- **Pricing:** Esri ArcGIS is frequently cited for high cost; HERE Location Services is highlighted for competitive pricing in recent reviews.

### What are the pros and cons of Esri ArcGIS vs HERE Location Services?

Esri ArcGIS is recognized for its comprehensive mapping and spatial analysis capabilities, while HERE Location Services is praised for its user interface and affordability.

- **Esri ArcGIS strengths:** Powerful mapping and spatial analysis tools (all-time mentions: 2), 3D visualization (2), data visualization (2), user-friendly interface (2), comprehensive data support, strong customer support, and easy integration.
- **Esri ArcGIS trade-offs:** High cost (2), steep learning curve (2), integration issues (2), resource-intensive requirements, and occasional stability issues.
- **HERE Location Services strengths:** Good user interface for navigation and 3D flyover visualization, competitive pricing, real-time traffic updates, and developer-friendly APIs.
- **HERE Location Services trade-offs:** Accuracy issues, limited advanced GIS functionality, occasional connection issues, and less comprehensive mapping features compared to Esri ArcGIS.

### Is Esri ArcGIS or HERE Location Services better for small businesses?

HERE Location Services is a better fit for small businesses due to its competitive pricing and positive small-business reviewer sentiment.

- **Esri ArcGIS:** Reviewers note high costs and resource requirements as barriers for small businesses, with several citing expense as a primary drawback.
- **HERE Location Services:** Small-business reviewers highlight affordability and ease of integration as key advantages for smaller organizations.

### Which GIS platform has better integrations?

Esri ArcGIS is favored for integrations, with reviewers citing more integration capabilities in recent reviews.

- **Esri ArcGIS:** Integration with Revit is mentioned in recent reviews, supporting workflows in 3D modeling and BIM environments.
- **HERE Location Services:** Reviewers mention integration with apps and websites, with positive sentiment around API usability.

### How do Esri ArcGIS and HERE Location Services compare on customer support?

Esri ArcGIS scores higher on Quality of Support (8.1 vs 7.3), indicating stronger reviewer satisfaction with support experiences.

- **Esri ArcGIS:** Reviewers consistently praise customer support, citing responsive assistance, helpful documentation, and a large user community.
- **HERE Location Services:** Support is generally rated positively, but some reviewers note challenges with technical support and slower response times.

### Which is easier to implement, Esri ArcGIS or HERE Location Services?

Esri ArcGIS and HERE Location Services are at parity on Ease of Setup, with Esri ArcGIS scoring 7.4 and HERE Location Services lacking a published score.

- **Esri ArcGIS:** Reviewers describe setup as straightforward for experienced users but note a learning curve and resource requirements for new users.
- **HERE Location Services:** Recent reviews highlight easy API integration and quick onboarding, especially for developers, but mention complexity in optimizing advanced features.

### Which product has better Spatial Analysis?

Esri ArcGIS is the stronger platform for Spatial Analysis, with more frequent reviewer citations and advanced tool coverage.

- **Esri ArcGIS:** Spatial analysis is a top-cited feature (all-time mentions: 2), with reviewers highlighting advanced geoprocessing, network analysis, and suitability modeling.
- **HERE Location Services:** Spatial analysis is less frequently mentioned, with reviewers focusing more on routing, geocoding, and navigation APIs.

## Esri ArcGIS vs HERE Location Services

- Reviewers felt that Esri ArcGIS meets the needs of their business better than HERE Location Services.
- When comparing quality of ongoing product support, reviewers felt that Esri ArcGIS is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of HERE Location Services over Esri ArcGIS.