Helprace Pricing Overview

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Helprace Pricing Key Insights

Last updated on Apr 09, 2026

Helprace offers 3 pricing editions, starting from $9 to $27. Helprace pricing tiers are designed to support different usage levels and team sizes. Helprace also offers a free trial. Compare the Helprace pricing table below to figure out the best fit for your needs. Some plans may require you to contact Helprace for custom pricing.

Tickets OR Community OR Knowledge Base — $9 / user/month

Help Desk OR Self-Service — $18 / user/month

ALL-IN — $27 / user/month

Rated 4.4 / 5

*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

Tickets OR Community OR Knowledge Base

user/month

Ticketing system for one-on-one support; Public docs site and internal knowledge base; Feedback portal, self-service community, FAQ and ideas lab.

Help Desk OR Self-Service

$18

user/month

Help Desk (ticketing + knowledge base) or Self-Service (community + knowledge base).

ALL-IN

$27

user/month

Everything under the sun for comprehensive support.

Our pricing structure is simple: Pay for what you need. Customize your account to reflect your business and support needs.

Select from one of our 3 standalone ticketing, knowledge base or community plans.

Or, build an exceptional help desk (ticketing + knowledge base) or self-service (community + knowledge base).

Or choose the Complete plan: ticketing + knowledge base + community with added features and productivity tools.

Pricing information for Helprace is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Helprace must be conducted with the seller.

Pricing information was last updated on October 09, 2024

Top-Rated Alternatives

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Helprace Alternatives Pricing

The following is a quick overview of editions offered by other Help Desk Software

Product	Price	Features
Zoho Desk FREE	$0.00	Completely Free upto 3 agents Email Ticketing Customer Management Private Knowledge Base Multi Language Help desk Mobile Apps 24*5 Email Support Help Center Predefined SLAs Macros
HappyFox Help Desk Basic	$24.001 agent Per Month	Unlimited Tickets Omnichannel Ticket Creation SLA Management Knowledge Base SSO (GSuite/SAML/Azure) Up to 5 Agents
Freshdesk Freshdesk Email and Ticketing (Growth)	$19.001 User per month billed annually Per Month	Omnichannel engagement, AI agents, and robust ticketing across web, SMS, messaging and email Automations Help Desk and Ticketing: Ticketing, Shared inbox, Threads and tasks, Customer portal Analytics: OOB analytics and standard reports Self-service: Knowledge base Security, routing, SLA: Role-based access control, SSO, Ticket dispatch

Various alternatives pricing & plans

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Pricing information for the above various Helprace alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

Helprace Comparisons

Zoho Desk

4.4/5(8,009)

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HappyFox Help Desk

4.5/5(138)

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