[ Helprace Reviews ](https://www.g2.com/products/helprace/reviews) [ Helprace Reviews ](https://www.g2.com/products/helprace/reviews) # Helprace Pricing Overview [Editedit](https://my.g2.com/helprace/pricings) Free Trial Tickets OR Community OR Knowledge Base $9 user/month Ticketing system for one-on-one support; Public docs site and internal knowledge base; Feedback portal, self-service community, FAQ and ideas lab. - Unlimited Agents - Unlimited Articles & Storage - Domain Mapping - Self-Service Portal - User Feedback System - Instant Answers - Adaptive Smart Search - Drafts - Mark Best Replies - Crowdsourced Help - Feedback Widget - Single Sign-On - Developer API - Custom Domain SSL - Saved Replies - Macros, Workflows - Agent Collision Show More Help Desk OR Self-Service $18 user/month Help Desk (ticketing + knowledge base) or Self-Service (community + knowledge base). - Everything in lower plan PLUS: - Multiple Product Support - User Portal Customization - Agent Collision - Public & Private Communities - Article Usefulness Rating - Customizable Voting Show More ALL-IN $27 user/month Everything under the sun for comprehensive support. - Everything in lower plan PLUS: - Saved Replies - Satisfaction Rating - Macros - Workflows - Reports - SLA - Custom Fields - Contact Cloud - HIPAA Compliance Show More Our pricing structure is simple: Pay for what you need. Customize your account to reflect your business and support needs. Select from one of our 3 standalone ticketing, knowledge base or community plans. Or, build an exceptional help desk (ticketing + knowledge base) or self-service (community + knowledge base). Or choose the Complete plan: ticketing + knowledge base + community with added features and productivity tools. Pricing information for Helprace is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Helprace must be conducted with the seller. Pricing information was last updated on October 09, 2024 Show More [ ![RocketDocs](https://images.g2crowd.com/uploads/product/hd_favicon/f5e074e60a12095b10a3d02747ad86de/rocketdocs.svg "RocketDocs") Sponsored RocketDocs 4.2/5 (104) Visit Website ](javascript:void(0)) ## Top-Rated Alternatives [ ![Zoho Desk](https://images.g2crowd.com/uploads/product/hd_favicon/a802fffb70d9aa2eac634f166fa8b824/zoho-desk.svg "Zoho Desk") Zoho Desk 4.4/5 (7,430) ](https://www.g2.com/products/zoho-desk/reviews) [ ![HappyFox Help Desk](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b0001efbdd184cb7e9946caaecf761fb/happyfox-help-desk.png "HappyFox Help Desk") HappyFox Help Desk 4.5/5 (137) ](https://www.g2.com/products/happyfox-help-desk/reviews) [ ![Freshdesk](https://images.g2crowd.com/uploads/product/hd_favicon/700ca107b848b083e9b0659a98efb160/freshdesk.svg "Freshdesk") Freshdesk 4.4/5 (3,674) ](https://www.g2.com/products/freshdesk/reviews) [ View All Alternatives ](https://www.g2.com/products/helprace/competitors/alternatives) ## Helprace Alternatives Pricing The following is a quick overview of editions offered by other [Help Desk Software](https://www.g2.com/categories/help-desk) | ![Zoho Desk](https://images.g2crowd.com/uploads/product/image/small_square/small_square_64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg) [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) ##### FREE | $0.00 | Completely Free upto 3 agents - Email Ticketing - Customer Management - Private Knowledge Base - Multi Language Help desk - Mobile Apps - 24\*5 Email Support - Help Center - Predefined SLAs - Macros [Show More](javascript:void(0);) | | ![HappyFox Help Desk](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b0001efbdd184cb7e9946caaecf761fb/happyfox-help-desk.png) [HappyFox Help Desk](https://www.g2.com/products/happyfox-help-desk/reviews) ##### Basic | $24.001 agent Per Month | - Unlimited Tickets - Omnichannel Ticket Creation - SLA Management - Knowledge Base - SSO (GSuite/SAML/Azure) - Up to 5 Agents [Show More](javascript:void(0);) | | ![Freshdesk](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8eac408c131f013530178efd9a9ca600/freshdesk.png) [Freshdesk](https://www.g2.com/products/freshdesk/reviews) ##### Freshdesk Email and Ticketing (Growth) | $19.001 User per month billed annually Per Month | Omnichannel engagement, AI agents, and robust ticketing across web, SMS, messaging and email - Automations - Help Desk and Ticketing: Ticketing, Shared inbox, Threads and tasks, Customer portal - Analytics: OOB analytics and standard reports - Self-service: Knowledge base - Security, routing, SLA: Role-based access control, SSO, Ticket dispatch | Various alternatives pricing & plans Free Trial Pricing information for the above various Helprace alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. Helprace Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg "Product Avatar Image") Zoho Desk 4.4/5 (7,677) [ Compare Now ](https://www.g2.com/compare/helprace-vs-zoho-desk) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b0001efbdd184cb7e9946caaecf761fb/happyfox-help-desk.png "Product Avatar Image") HappyFox Help Desk 4.5/5 (137) [ Compare Now ](https://www.g2.com/compare/happyfox-help-desk-vs-helprace) ##### Categories on G2 [ Customer Self-Service ](https://www.g2.com/categories/customer-self-service)[ Help Desk ](https://www.g2.com/categories/help-desk)[ Shared Inbox ](https://www.g2.com/categories/shared-inbox) ##### Explore More [ Best tools for multi-environment deployment automation ](https://www.g2.com/discussions/best-tools-for-multi-environment-deployment-automation)[ Best tool for managing sales engagements ](https://www.g2.com/discussions/best-tool-for-managing-sales-engagements)[ Best comprehensive CRM system for managing customer interactions ](https://www.g2.com/discussions/best-comprehensive-crm-system-for-managing-customer-interactions) [ Which AI content tool offers the most natural language output? ](https://www.g2.com/discussions/which-ai-content-tool-offers-the-most-natural-language-output)[ Which financial consulting firms specialize in industry-specific cost reduction and financial performance improvement? ](https://www.g2.com/discussions/which-financial-consulting-firms-specialize-in-industry-specific-cost-reduction-and-financial-performance-improvement)[ Pros and Cons Details ](https://www.g2.com/products/helprace/reviews?qs=pros-and-cons) Show More [ Best tools for multi-environment deployment automation ](https://www.g2.com/discussions/best-tools-for-multi-environment-deployment-automation)[ Best tool for managing sales engagements ](https://www.g2.com/discussions/best-tool-for-managing-sales-engagements)[ Best comprehensive CRM system for managing customer interactions ](https://www.g2.com/discussions/best-comprehensive-crm-system-for-managing-customer-interactions) [ Which AI content tool offers the most natural language output? ](https://www.g2.com/discussions/which-ai-content-tool-offers-the-most-natural-language-output)[ Which financial consulting firms specialize in industry-specific cost reduction and financial performance improvement? ](https://www.g2.com/discussions/which-financial-consulting-firms-specialize-in-industry-specific-cost-reduction-and-financial-performance-improvement)[ Pros and Cons Details ](https://www.g2.com/products/helprace/reviews?qs=pros-and-cons)