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HelpOnClick

HelpOnClick Alternatives & Competitors

(2)3.5 out of 5

Looking for alternatives to HelpOnClick? Tons of people want Live Chat Software to help with in-app messaging, targeted emails, and knowledge base. What's difficult is finding out whether or not the software you choose is right for you. We have compiled a list of Live Chat Software that reviewers voted best overall compared to HelpOnClick. Based on reviewer data you can see how HelpOnClick stacks up to the competition, check reviews from current & previous users, and find the best fit for your business. Intercom, ActiveCampaign, Zoho Desk, and Freshdesk are the most popular alternatives and competitors to HelpOnClick.

Top Alternatives to HelpOnClick

  • Intercom
  • ActiveCampaign
  • Zoho Desk
  • Freshdesk
  • Zendesk Support Suite

Top 20 Alternatives & Competitors to HelpOnClick

    #1
    #1
  1. Intercom

    (1,258)4.4 out of 5
    Optimized for quick response

    Intercom allows you to communicate personally with every single customer.

    Categories in common with HelpOnClick:
  2. Intercom allows you to communicate personally with every single customer.

    Categories in common with HelpOnClick:

    TK
    The amazing features that help our team; The interface is simple to use. Resolution Bots Custom Bots Intercom's Customer Service Conversation tagging The Metrics in the "Reports" section.
    #2
    #2
  3. ActiveCampaign

    (6,498)4.6 out of 5
    Optimized for quick response

    ActiveCampaign helps growing businesses meaningfully connect and engage with their customers. Its Saas platform enables businesses to create optimized customer experiences by automating many behind the scenes processes and communicating with their customers across channels with personalized, intelligence-driven messages.

    Categories in common with HelpOnClick:
  4. ActiveCampaign helps growing businesses meaningfully connect and engage with their customers. Its Saas platform enables businesses to create optimized customer experiences by automating many behind the scenes processes and communicating with their customers across channels with personalized, intelligence-driven messages.

    Categories in common with HelpOnClick:

    Isaac H.
    IH
    ActiveCampaign's automations allow fine-grained control over customer experience. The interface is very intuitive, and the integrations with other tools and software make this a powerhouse of...Read more
    18%   of software applications aren't well liked by teams using them.
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    #3
    #3
  5. Zoho Desk

    (2,686)4.4 out of 5
    Optimized for quick response

    Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

    Categories in common with HelpOnClick:
  6. Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

    Categories in common with HelpOnClick:

    CT
    I have enjoyed the use of tickets and the many integrations s it can do to other products such as JIRA and Slack. Its customer portal customization is fantastic and I feel allows ease of access for...Read more
    #4
    #4
  7. Freshdesk

    (2,343)4.4 out of 5
    Optimized for quick response

    Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

    Categories in common with HelpOnClick:
  8. Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

    Categories in common with HelpOnClick:

    AP
    The simplicity of the suite and how they are linked together. Easy to use and configure.
    #5
    #5
  9. Zendesk Support Suite

    (2,277)4.2 out of 5
    Optimized for quick response

    Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with HelpOnClick:
  10. Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with HelpOnClick:

    Lindsay  j.
    LJ
    Zendesk is a very simple and state of art technology tool that offers me various features to get connected with my customers and to build strong relations with them. This application is time saving...Read more
    #6
    #6
  11. Salesforce Service Cloud

    (1,533)4.1 out of 5
    Optimized for quick response

    Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

    Categories in common with HelpOnClick:
  12. Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

    Categories in common with HelpOnClick:

    PM
    The quality of Service cloud automation allows users to manage their own self-service operations, greatly streamlining the process of reviewing plug-ins in the Service cloud Exchange app and...Read more
    #7
    #7
  13. LiveAgent

    (1,309)4.5 out of 5

    LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

    Categories in common with HelpOnClick:
  14. LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

    Categories in common with HelpOnClick:

    CO
    the overview and simplicity to answer all your mails at the same place
    #8
    #8
  15. Podium

    (1,105)4.6 out of 5
    Optimized for quick response

    Podium is an Interaction Management platform that helps businesses collect and manage online reviews, gather feedback and text customers.

    Categories in common with HelpOnClick:
  16. Podium is an Interaction Management platform that helps businesses collect and manage online reviews, gather feedback and text customers.

    Categories in common with HelpOnClick:

    SB
    I worked primarily with Eli and Jen throughout our Podium experience. The best part of working with them is their capacity to mix efficient and professional business practices with sincere human...Read more
    #9
    #9
  17. Birdeye

    (975)4.8 out of 5
    Optimized for quick response

    Birdeye is a SaaS platform that reimagines how customer feedback is used to acquire and retain connected customers by closing the loop between business reputation and customer experience, it captures real-time customer feedback, ratings and sentiment across every channel -- review sites, social media, and surveys.

    Categories in common with HelpOnClick:
  18. Birdeye is a SaaS platform that reimagines how customer feedback is used to acquire and retain connected customers by closing the loop between business reputation and customer experience, it captures real-time customer feedback, ratings and sentiment across every channel -- review sites, social media, and surveys.

    Categories in common with HelpOnClick:

    Robbert S.
    RS
    I am happy and satisfied customer of Birdeye who has equipped me with the basic knowledge of how I can bring modification to my product by reading what my customers think about it. It has helped me...Read more
    #10
    #10
  19. LiveChat

    (683)4.5 out of 5

    Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.

    Categories in common with HelpOnClick:
  20. Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.

    Categories in common with HelpOnClick:

    Vikas H.
    VH
    LiveChat allows you to share links, images, and videos. It can be integrated on your website easily You can choose your own template which matches your website theme as well. You can add your logo...Read more
    #11
    #11
  21. Front

    (617)4.6 out of 5
    Optimized for quick response

    Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.

    Categories in common with HelpOnClick:
  22. Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.

    Categories in common with HelpOnClick:

    UC
    I do like the shared drafts. The is very helpful for what we do and I like the integration of the texts which make it easier to have multiple forms of communication.
    #12
    #12
  23. HubSpot Service Hub

    (522)4.4 out of 5

    HubSpot Service Hub is customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster.

    Categories in common with HelpOnClick:
  24. HubSpot Service Hub is customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster.

    Categories in common with HelpOnClick:

    Sunil S.
    SS
    HubSpot's Service hub is a mind-blowing tool. The best part about HubSpot is how easy it is to use the amazing features. Literally, everything one wishes to achieve with HubSpot can actually be...Read more
    #13
    #13
  25. Drift

    (489)4.3 out of 5

    Drift makes it easier for people to buy from your business through real-time one-on-one conversations. When you connect Drift’s conversational marketing platform to your website, you will generate more qualified leads using our bots, and book more meetings for your sales team.

    Categories in common with HelpOnClick:
  26. Drift makes it easier for people to buy from your business through real-time one-on-one conversations. When you connect Drift’s conversational marketing platform to your website, you will generate more qualified leads using our bots, and book more meetings for your sales team.

    Categories in common with HelpOnClick:

    AC
    For someone who's utilizing the free account. It is efficiently helpful to share video recordings.
    #14
    #14
  27. UJET

    (480)4.7 out of 5
    Optimized for quick response

    UJET provides a customer interaction platform designed to improve customer support by helping companies resolve problems faster.

    Categories in common with HelpOnClick:
  28. UJET provides a customer interaction platform designed to improve customer support by helping companies resolve problems faster.

    Categories in common with HelpOnClick:

    UC
    I like the best the fact that we can choose different labels for the diverse status we can be on.
    #15
    #15
  29. Salesforce Essentials

    (460)4.1 out of 5
    Optimized for quick response

    Salesforce Essentials makes it easy for small businesses to tap into the power of Salesforce to build stronger customer relationships with a combined sales and support CRM that is easy to use, setup, and maintain — for just $25 per user per month.

    Categories in common with HelpOnClick:
  30. Salesforce Essentials makes it easy for small businesses to tap into the power of Salesforce to build stronger customer relationships with a combined sales and support CRM that is easy to use, setup, and maintain — for just $25 per user per month.

    Categories in common with HelpOnClick:

    Alex W.
    AW
    Salesforce Essentials email integration its what makes me happy about the product, the Cloud-Based deployment and the easy of its interface. Searching any information through the tool is supper...Read more
    #16
    #16
  31. LiveZilla

    (447)4.6 out of 5

    LiveZilla Support Software features Live Chats, Real Time Visitor Monitoring, Online Customer Support, Ticket System, WebCam Chats & Operator to Operator Chats.

    Categories in common with HelpOnClick:
  32. LiveZilla Support Software features Live Chats, Real Time Visitor Monitoring, Online Customer Support, Ticket System, WebCam Chats & Operator to Operator Chats.

    Categories in common with HelpOnClick:

    JP
    I like the speed at which you can respond to customers messages. It is a brilliant piece of software as it allows you to talk to customers very quickly which is good for my field of work.
    #17
    #17
  33. Genesys Cloud

    (409)4.3 out of 5
    Optimized for quick response

    Genesys Cloud creates fluid conversations across digital and voice channels in an easy, all-in-one interface. Provide exceptional experiences for employees and customers and reap the benefits of speedy deployments, reduced complexity and simple administration — transforming your contact center into an experience center.

    Categories in common with HelpOnClick:
  34. Genesys Cloud creates fluid conversations across digital and voice channels in an easy, all-in-one interface. Provide exceptional experiences for employees and customers and reap the benefits of speedy deployments, reduced complexity and simple administration — transforming your contact center into an experience center.

    Categories in common with HelpOnClick:

    TS
    Genesys cloud is a solid service. It tends to be very reliable. I suggest that you download the app and not use the Chrome service.
    #18
    #18
  35. Salesforce Digital Engagement

    (408)4.2 out of 5

    Engage customers at the right time across any digital channel — mobile messaging, web chat, social networks, and more — to provide a seamless service experience.

    Categories in common with HelpOnClick:
  36. Engage customers at the right time across any digital channel — mobile messaging, web chat, social networks, and more — to provide a seamless service experience.

    Categories in common with HelpOnClick:

    Jordan R.
    JR
    I like the embedded nature of Snap-Ins, which prevents website visitors from needing to launch a separate tab or window to interact with employees.
    #19
    #19
  37. Genesys Engage

    (395)4.3 out of 5
    Optimized for quick response

    Genesys Engage combines world-class intelligent routing, real-time contextual journeys, and tools for digital transformation. These capabilities make customer experience your competitive differentiator — setting you up to deliver competitively superior experiences and digital transformation at any scale.

    Categories in common with HelpOnClick:
  38. Genesys Engage combines world-class intelligent routing, real-time contextual journeys, and tools for digital transformation. These capabilities make customer experience your competitive differentiator — setting you up to deliver competitively superior experiences and digital transformation at any scale.

    Categories in common with HelpOnClick:

    AF
    Genesy Engage just works, out of the box.. It's highly customisable and very reliable. We love the control it gives us over our telephony infrastructure, adding new IVR prompts, new messaging,...Read more
    #20
    #20
  39. 3CX

    (350)4.4 out of 5

    3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.

    Categories in common with HelpOnClick:
  40. 3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.

    Categories in common with HelpOnClick:

    AH
    *Can call both locally or Internationally * Easy to use Interface *No telephone line required *Calls can be recorded