---
title: HelpDeskZ Reviews
meta_title: 'HelpDeskZ Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 11 reviews by the users' company size, role or industry to
  find out how HelpDeskZ works for a business like yours.
aggregate_rating:
  rating_value: 4.1
  review_count: 11
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# HelpDeskZ Reviews
**Vendor:** EvolutionScript  
**Category:** [Help Desk Software](https://www.g2.com/categories/help-desk)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 11
## About HelpDeskZ
HelpDeskZ is a PHP based which allows managing the site's support with a web-based support ticket system. It receives and answers customers any doubts.






- [View HelpDeskZ pricing details and edition comparison](https://www.g2.com/products/helpdeskz/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-22+19%3A07%3A50+-0500&secure%5Bsession_id%5D=ba475824-a45d-4ceb-a291-9021f4296888&secure%5Btoken%5D=c2e2dad6c4c963be1b6dac05056b83ca3c936606f3c75f9e9b3e4ce09851b70e&format=llm_user)

## HelpDeskZ Features
**Ticket and Case Management**
- Ticket creation user experience
- Ticket response user experience
- Workflow
- Response Automation
- SLA Management
- Attachments/Screencasts
- Ticket Collaboration
- Customer and Contacts Database

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Help Desk**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Communication Channels**
- Customer Portal
- Email to Case
- Chat/Live Support
- Social Integration
- Voice

**Platform**
- Mobile User Support
- Customization 
- User, Role, and Access Management
- Integration
- Reporting
- Dashboards

## Top HelpDeskZ Alternatives
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