HelloID Reviews & Product Details

We worked with both HelloID and SSRPM and found both to be very flexible and could be customized to fit our environment. I enjoy working with PowerShell so working with the modules was interesting. Support for both products was very responsive and helpful. Review collected by and hosted on G2.com.

Maybe the only thing was sometimes support had to wait for an answer from developers who worked overseas, delaying the response. Review collected by and hosted on G2.com.

Easy to work with, scheduling with the implementation tech was easy and open. Review collected by and hosted on G2.com.

We initially went with HelloID because they said they work with Infinite Campus, but it turned out that we still needed to pay IC to help implement their product (the import). Review collected by and hosted on G2.com.

Using HelloID is like having an extra department. Everything account-related that we used to spend multiple weeks' worths of time dealing with is now all done automatically before we start our day. The support is also fantastic. No issue has gone unresolved. Review collected by and hosted on G2.com.

There is a pretty steep learning curve and the logs leave a little to be desired. We wish there was more information provided when we receive an error. There are multiple places you have to look to find a problem instead of a dashboard that could point you in the right direction. Review collected by and hosted on G2.com.

An identity and access management product that keeps expanding and evolving features, by a software manufacturer that values end-user and admin feature requests. The product utilizes an intuitive admin and end-user interface. Review collected by and hosted on G2.com.

There is not much to dislike. If I would have to point something out, there is still room for more features and functions (but there is already a lot in development). Review collected by and hosted on G2.com.

The flexibility to create an application that mimics an older in-house developed product. Review collected by and hosted on G2.com.

HelloID does a lot, so it can be a bit difficult to learn at first. Review collected by and hosted on G2.com.

Ease of use and access to support service for help with projects and automation. The SSO piece is great for our k-2 students and allows them to sign in with their Google Account and have access to a dashboard of SSO Apps. In my opinion, you will not work with a company that is more professional in sales, implementation, and post support than this company. They are the best in the businesss. Review collected by and hosted on G2.com.

There is nothing I dislike about Hello ID. Hello ID sales and post support are amazing. If there are tweaks or fixes that need to be made in your system support is very fast to respond. Review collected by and hosted on G2.com.

I like best that HelloID has streamed lined our process. The implentatoin process in my opinion was that hardest, but all those issues were resolved by Tools4Ever tech support. Implementing HelloID has paid dividends especially with student accounts. Review collected by and hosted on G2.com.

I don't have anything that I serisouly dislike about the product. The issues I've encountered were not caused by Tools4Ever, but by our SIS. The problems affected HelloID but were not caused by HelloID. My biggest issue is with employee accounts. Again, the issue is with our SIS and how they classify active/inactive employees. Lastly, overall the look is a little "clunky",but that's not the end of the world. Review collected by and hosted on G2.com.

For 5 years, HelloID has been our Single Sign-On and we have had nothing but great experience for our users. Probably the best feature we like is that they can integrate with any application. They have a plethora of

What I like most about HelloID is the ability to customize it to fit our needs. They are able to work with almost any platform for Single Sign On and can customize the data sent to ensure the integration works correctly. Their support has always been great, we have always received quick responses and any issue we have has been solved expediently. Review collected by and hosted on G2.com.

There is always room to grow in adding more third-party platforms and having templates for them to make adding a new app faster. Review collected by and hosted on G2.com.

That students can use single sign-on for various programs and do not have to learn several usernames and passwords. Review collected by and hosted on G2.com.

The time it takes to set up some program through HelloID. Review collected by and hosted on G2.com.

I like how flexible the software is and how great the support is. I feel like I can pretty much accomplish anything I want to between the flexibility and the out of box thinking from the support team. Review collected by and hosted on G2.com.

The product is still pretty new so it can be difficult when working with other vendors because they're not familiar with HelloID even though HelloID is compatible. The MFA is a little weird and could use some work. Review collected by and hosted on G2.com.