Healthie Reviews & Product Details

Healthie is cost-effective compared with the other EHRs on the market, and includes a HIPPA-compliant video telehealth option. It also makes creating invoices, superbills, payment processing, calendar integration and appointment scheduling, and even receiving faxes easy in one online platform. Review collected by and hosted on G2.com.

When I first started using healthie, I did not find it intuitive. There are some features that still feel a bit clunky, some extra clicks and things that are not as easy to navigate. I also don't love the course creation tool. Support is also good, but not immediate, which can create problems sometimes. Review collected by and hosted on G2.com.

As a healthcare provider, it’s rare to find an EHR that truly balances thorough clinical charting with the business side of running a practice. Healthie brings intake forms, charting, client messaging, and appointment scheduling into one place, and it all works together smoothly. It has streamlined my workflow, removed the need to juggle multiple disconnected software tools, and ultimately improved the overall experience for my clients. Review collected by and hosted on G2.com.

Really Nothing that I can think of, I love it all. Review collected by and hosted on G2.com.

I liked Healthie’s user portal and interface. It was pretty easy to use, and the UI looked good and seemed to function okay. Review collected by and hosted on G2.com.

Healthie looked good and seemed to work okay, but it didn’t check all the boxes for us. I felt it disguised its pricing. I couldn’t use my own Labcorp account unless I upgraded to the $900+/month enterprise plan, and I saw that as a hidden cost because Healthie takes a cut and marks up the price. The forms also wouldn’t let me add an ID upload. Review collected by and hosted on G2.com.

I absolutely love using Healthie as a therapist in private practice. All of the features are great and it’s so helpful to have everything I need to run my practice all in one place. Review collected by and hosted on G2.com.

I wish there were more tiers to choose from so that I could decide on which integrations I want to use. Review collected by and hosted on G2.com.

As a solo practitioner I was looking for an EHR program that fit the needs of my boutique practice while keeping cost low. A lot of EHR programs I had used in the past required me to pay significantly more for features I needed to run my clinic or I had to "add-on" features. These other programs weren't as user friendly and I often had technical issues.

Healthie is user friendly, customizable, the core features include everything I need to run my clinic, allows me to send messages directly to patients, and includes a patient app and portal. I am really looking forward to the ease of collecting information from my patients and scheduling patients as a solo practioner! Review collected by and hosted on G2.com.

Customizing my schedule has been tedious. I wish that there was a mass availability customizer instead of having to manually set each day. Review collected by and hosted on G2.com.

Healthie provides a comprehensive solutions for clinicians of various disciplines: dieticians, mental health professionals, physical therapists, etc. It offers customizable templates for quick setup, a client portal to track nutrition and activity while also integrating with some wearable technology. The HIPAA-compliant messaging and video features support secure remote coaching and telehealth. Onboarding is fairly simple and the platforms provides a streamlined approach to SOAP notes, scheduling, payments, journaling, feedback, and virtual course delivery—all in one place. Customer service was also very good. Review collected by and hosted on G2.com.

Food tracking was very time-consuming and sometimes unresponsive. Telehealth services on occasion were interrupted - this is difficult to judge against the platform because it could be related to poor user connection. Designing and delivering virtual programs is a bit clunky. Review collected by and hosted on G2.com.

Their commitment to continuous improvement. Healthie was a great product when we started using it, and its only gotten better for our providers and clients. Review collected by and hosted on G2.com.

I think the things we "dislike" about Healthie have happened, and do happen, with every EMR. That said, the main opportunity for improvement from our practice's viewpoint is the client onboarding process and the number of clicks it takes to add information. Review collected by and hosted on G2.com.

It has an extensive feature set that covers almost all the needs of our Weight Loss Clinic. A real one stop shop. (a quick second best is their support - I commend their support team and how much they care about the success of their customers) Review collected by and hosted on G2.com.

This may be unique to us, but the lack of integration with GoHighLevel is our biggest gripe. In our field (Medical Weight Loss), most marketing agencies, well I should amend that and say 99+% of them leverage GoHighLevel for lead tracking and management. We are always having to manually duplicate information between GHL and Healthie, and there is not a great way to sync calendars or patient flow. Also GHL sends out reminders to patients about upcoming appointments, as does Healthie and at times Patients get crazy saturated with reminders to the point we've had a few outright cancel. Without good integration we for example can't say "If patient was sourced from GHL Agency XYZ" do NOT send out Healthie reminders for Txt/email. Review collected by and hosted on G2.com.

I have a Functional Medicine virtual wellness program, and I love that Healthie incorporates everything I need into one platform for my clients. From resources, appointment scheduling, lab results, and communication - everything is located in their portal for them when they log in. The app makes it convenient for messaging or listening to audio files as part of their program. Review collected by and hosted on G2.com.

While Healthie does have a chat feature where community chats can be initiated, I have found it difficult to get conversations flowing between members. A more interactive discussion board would be desirable to increase the community aspect of a well-rounded wellness program. Review collected by and hosted on G2.com.

That everything can be done there from scheduling to billing to charting. Review collected by and hosted on G2.com.

What I dislike the most is you can't pick up the phone, call customer service and get help. If you send an email they send one back and refer you to a blog post or video. Customer services is lacking. Also some things are wonky, like you put in a patients date of birth and once you put in the month it does not automatically tab to day, you have to tab over and same for year Review collected by and hosted on G2.com.