HawkSoft Pricing Overview

We left one of the big two providers due to contract requirements and escalating costs. Another issue was that they held my data hostage and forced me to pay for my own data even though I uploaded it, maintained it and paid them for their service. Hawksoft was the best solution for us. Pricing fits our budget better, and the data is always mine. The system is straightforward to learn and operate. Since we signed on, there have been many improvements. Their customer support is excellent, and the user group is beneficial. I had the opportunity to sign on with them at the beginning of agency ownership but didn't. I wish a thousand times over that I had. To sum it up: Ease of use, pricing, flexibility, data ownership, and forward-thinking are the top likes for me. Review collected by and hosted on G2.com.

The one dislike I have is the way we access the system. It is online but not browser-based. It is more of a thin client-type access. This means you are accessing a remote network to access the file servers. Sometimes this can create a lag in access times and prevents proper remote access from smart devices. However, this will be fixed shortly. They have a plan in place for a true browser-based access, hopefully in the year 2023. Review collected by and hosted on G2.com.