Happeo Reviews & Product Details

Happeo is a very intuitive platform, which users don't ever have a problem accessing or posting on. Our senior team has taken very well to the platform, and this has improved our internal comms significantly over the last 18 months. The platform integrates nicely with all our other channels and systems, and the transition is seamless. It's also saved us a lot of time in the comms team, as previously we were spending a lot of time producing internal newsletters which barely anyone read. Now, people can see reactions, comments and engagements - a really nice touch. Review collected by and hosted on G2.com.

We had a technical issue which took longer than expected to solve - but on the whole, the team were helpful and polite and it did get sorted. So this has not detracted from my overall opinion of the platform. Review collected by and hosted on G2.com.

I believe that the mix of functionality offered from the Channels and Pages provide organisations with multiple potential benefits. Channels in particular are excellent for increasing company wide communication. I have introduced channels for departments, projects and company news, which have improved overall organisation communication significantly. It is the ease with which you can contact team mates, share an update, or discuss various project elements that makes Channels a benefit to our company.

Pages have also seen an increase in usage for us since implementation of Happeo, particularly amongst technical teams and sales teams. We have created Technical Wiki and Business Wiki page groups, which company members can access to identify partner use cases, ideal prospects for products, as well as reading up on content created by our technical consultants. This is especially useful for new starters. One of the best elements of Happeo is the capacity to include resources of varying formats on one page, which anyone can access in one place.

Furthermore, the detail with which users can add to their profiles is great for new starters and regular users alike, providing a base to identify who is contributing to which projects, and who is best placed to answer any queries on certain topics. This is aligned also with the Organisation Chart, which does a similar job very well. Review collected by and hosted on G2.com.

We have encountered a few issues in our deployment of Happeo, mainly routed in the transition of staff to Happeo, as they were used to using other platforms to communicate, like Google Chat and Gmail.

The 'pick-up' for staff members using Channels to communicate was a slow one in some cases, and whilst many have now transitioned, some still do not use the platform.

Our remaining issues are found in page creation. Although myself, and a few others, are great at building pages and can do so fairly quickly, some others find page creation to be too time sensitive or complex to bother, though I do not see this as an issue myself. I understand however, that some documentation exists out there to support, and I have no doubts that Happeo themselves are consistently working on ways to improve the User Experience in this area. Review collected by and hosted on G2.com.

The functionality with Google and the ease of use to build out Review collected by and hosted on G2.com.

Some features that do not allow scheduled posting or formatting requirements. Review collected by and hosted on G2.com.

I love that everything is kept within one environment, and that Google Workspace is so tightly integrated. Review collected by and hosted on G2.com.

The only downside would be that users need to get familiar with the system before getting the most out of it. Many will already have workflows with the Google Workspace apps on their own, so things will be a little different when beginning with Happeo. Review collected by and hosted on G2.com.

Simple format you are used to, intuitive for most. Easy collaboration with both internals and externals. File sharing / ownership is very simple. Review collected by and hosted on G2.com.

Sometimes a little heavy, but so is the modern web. If not administrated properly, I can see it getting cluttered. Not all features are obvious to all users. Suits best social media users. Review collected by and hosted on G2.com.

Automatic data collection and leverage of existing data sources to show connections between staff. One stop shop to share information with our staff. Looks professional and organized Review collected by and hosted on G2.com.

Some automated processes do not take into account subtle differences from how internal processes actually work. Review collected by and hosted on G2.com.

This platform is intuitive, easy to use and understand. I can communicate with colleagues who are in other areas of the city or country without the need for emails or calls that could take hours. This platform has helped us to see the achievements that the Sales department has created and the great momentum that the brand has had even with the health problem that has happened around the world. Review collected by and hosted on G2.com.

I still can't understand the difference between Channels and Pages. Some of our colleagues are still not able to get the most out of the platform, they find it a bit difficult to use Review collected by and hosted on G2.com.

Intuitive user interface, suitable for newbies / novices as well. Review collected by and hosted on G2.com.

The mobile app would need some more work, search function seems to be severely limited in comparison to the desktop / browser version. Review collected by and hosted on G2.com.

Easy to use

look like the Facebook application

reactions on posts Review collected by and hosted on G2.com.

needed to refresh the page to get the newly added files Review collected by and hosted on G2.com.

Ease of navigation and channel support to encourage participation Review collected by and hosted on G2.com.

Some basic features not available - for example no button creation on web pages. Also please update the file picker. It is awful. You cannot select multiple files and it does not remember your last location and there is no 'recent files' selection. Review collected by and hosted on G2.com.